SPEC Help Desk
What is SPEC Help Desk?
SPEC INDIA provides help desk and ticketing management system for helping your customer. We have developed online service desk system according to present company needs which allows you to receive, sort and assign trouble tickets from single platform.
SPEC Help Desk Starting Price
Our Awards and Recognition
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SPEC Help Desk Screenshots
Key Features of SPEC Help Desk
Here are the powerful features that make SPEC Help Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Document Management
- Email Integration
- Customer DataBase
- Live chat system
- Billing & Invoicing
- Automated Routing
- Contract Management
- Incident Management
- Known Issue Management
- Service Desk (ITIL ITSM)
- Ticket Management
- Help Desk Management
- Issue Tracking
- Online Forums
- Problem Management
- Service Level Agreement (SLA) Management
SPEC Help Desk Specifications
Get a closer look at the technical specifications and system requirements for SPEC Help Desk. Find out if it's compatible with your operating system and other software.
Overall SPEC Help Desk Reviews
Thinking about using SPEC Help Desk? Check out verified user reviews & ratings based on SPEC Help Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
5 SPEC Help Desk Reviews
Hear directly from customers who have used SPEC Help Desk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Ivan
Used the software for : 2+ years
Company Size :51-200 employee
It is easy interface and well featured!
We have been using the SpecIndia software for a while now and it has really taken care of all our requirements pertaining to billing, invoicing, and ticket management, and also in customer data management. The interface is quite simple and feature rich and has all the modern tools for customer support. We will continue using it in the future and suggest the same to all customer-focussed industries.
Vijay
Used the software for : 2+ years
Company Size :51-200 employee
Very easy to Customer support!!!!
SpecIndia was our first interface with any customer support software and we are extremely happy to have made that choice. The flexibility of the support staff and the feature rich software interface has been instrumental in helping us take our entire customer engagement exercise to a whole new level, and that reflects in our increased sales and customer satisfaction indices.
Raksha
Used the software for : 2+ years
Company Size :51-200 employee
It is easily customizable
SPEC India becomes reasonable in terms of pricing when the business grows. There are so many features but they have been designed in such a way that they don't interrupt. It is easily customizable and has the ability to integrate with many other services. It encourages productivity through implementation. It features a smart built-in customer satisfaction component and gives out excellent reports.
Anurag
Used the software for : 2+ years
Company Size :51-200 employee
Easy and fun to use
SPEC India, for us, was a natural choice. They have incredible customer service that has been involved with us personally since day one. This software is easy and fun to use. It is easy to set up when you have your own support email and domain. It gets up and running in just a few minutes. It has a sleek and modern interface, and extremely high attention has been given to minute details.
Abhay
Used the software for : 2+ years
Company Size :51-200 employee
Best experience
SPEC India is so much better than all other customer care software! Their customer service, technical and sales support was one of the best experience I have had while migrating the technical platforms. Their team is very knowledgeable and supportive. We were spending over $1,000 per month and now we are spending almost less than $300 per month. SPEC India is an all-in-one system!
Alternatives of SPEC Help Desk
Explore alternative software options that can fulfill similar requirements as SPEC Help Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SPEC Help Desk FAQs
What are the top 5 features for SPEC Help Desk?
The top 5 features for SPEC Help Desk are:
- Document Management
- Email Integration
- Customer DataBase
- Live chat system
- Billing & Invoicing
What type of customer support is available from SPEC Help Desk?
The available support which SPEC Help Desk provides is:
Where is the headquarters/company of SPEC Help Desk located?
The headquarters/company of SPEC Help Desk is located at Ahmedabad.
