What is Spiceworks?

Spiceworks helps you run a ship-shape help desk, at the office and on the road. It acts as a customer service software and helps you manage user tickets. It intends to make the flow of your organization as streamlined as possible following the customer support virtue.

Pricing

Spiceworks Starting Price

Awards
Spiceworks Award

Our Awards and Recognition

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Spiceworks Screenshots

Key Features of Spiceworks

Here are the powerful features that make Spiceworks stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Amazon
  • 2-Way Messaging
  • Account Alerts
  • Account Management
  • Action Management
  • Activity / News Feed
  • Activity Log
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Appointment Management
  • Approval Workflow
  • Archiving
  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Scans
  • Availability Management
  • Backlog Management
  • Backup Management
  • Bandwidth Monitoring
  • Barcoding / RFID
  • Baseline Manager
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • Brainstorming
  • Calendar Management
  • Call Center
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Campaign Management
  • Campaign Tracking
  • Canned Responses
  • Capacity Monitoring
  • Case Management
  • Cataloging/Categorization
  • Change Calendar
  • Change Management
  • Change Planning
  • Channel Attribution
  • Channel Management
  • Chargeback Tracking
  • Chat / Messaging
  • Check-in / Check-out
  • Churn Management
  • CMDB
  • Collaboration
  • Commercial Properties
  • Commission management
  • Communication Management
  • Community Forums
  • Community Management
  • Complaint Classification
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Syndication
  • Contract Lifecycle Management
  • Contract Management
  • Contract Negotiation
  • Corrective Actions (CAPA)
  • Cost Tracking
  • Curriculum Management
  • Customer Complaint Tracking
  • Customer DataBase
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Integration
  • Data Matching
  • Data Visualization
  • Decision Tree
  • Depreciation Management
  • Depreciation Tracking
  • Device management
  • Device Targeting
  • Discussion Boards
  • Discussion Threads
  • Dispatch Management
  • Dispatching
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Archiving
  • Email Distribution
  • Email Integration
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Employee Database
  • Enrollment Management
  • Equipment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event-Based Notifications
  • Expiry Notifications
  • Feedback Collection
  • Feedback Management
  • Field Sales Management
  • File Transfer
  • Filtering
  • Financial Aid Management
  • Fixed Line Compatibility
  • Forms Management
  • FTP Monitoring
  • GDPR Compliance
  • Geo Targeting
  • Government Contracts
  • Hardware Inventory
  • Help Desk Management
  • Impact Management
  • Inbound Call Center
  • Inbox Queue Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Instant Retrieval
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Interactive Voice Response
  • Internal Cost Allocation
  • Internet Usage Monitoring
  • Inventory control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • IT Asset Management
  • Job Management
  • Knowledge Base Management
  • Knowledge Management
  • Known Issue Management
  • Lead Management
  • License Management
  • Live Chat
  • Location Tracking
  • Macros
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Manual Dialer
  • Mass Notifications
  • Message Personalization
  • Mobile Access
  • Mobile Notifications
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Patch Deployments
  • Multiple Brands Products
  • Network Monitoring
  • Network Wide Management
  • Newsletter Management
  • Notes Management
  • Notification Scheduling
  • Offline Form
  • On-Demand Communications
  • Onboarding
  • Online Activation
  • Online Forums
  • Opportunity Management
  • Outbound Call Center
  • Patch Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Policy Management
  • Pre-built Templates
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Predictive Modeling
  • Preventive Maintenance
  • Print Management
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Procurement Management
  • Project Management
  • Proposal Generation
  • Push Notifications
  • QR Codes
  • Quality Assurance Management
  • Queue Management
  • Queue Manager
  • Quotes/Estimates
  • Real Time Chat
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Chat
  • Recurring Issues
  • Referral Tracking
  • Relationship Mapping
  • Release & Deployment Management
  • Release Management
  • Remediation
  • Remote Access
  • Remote Protection
  • Remote Systems Monitoring
  • Reporting/Analytics
  • Requirements Review
  • Requisition Management
  • Residential Properties
  • Response Management
  • ROI Tracking
  • Root-Cause Diagnosis
  • Routing
  • Saas helpdesk software
  • Sales Forecasting
  • Scenario Planning
  • Scheduled Messaging
  • Scheduling
  • Screen Sharing
  • Search
  • Self Service Portal
  • Self-service automation
  • Sell Side (Customers)
  • Sentiment Analysis
  • Server Monitoring
  • Server Performance
  • Service Automation
  • Service Catalog
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service History
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Shared Inboxes
  • Shared Mailboxes
  • Signature Management
  • SLA Management
  • SLA Monitoring
  • Social Media Integration
  • Social Media Metrics
  • Social Media Monitoring
  • Software Inventory
  • Software License Management
  • Software Metrics
  • Spam Blocker
  • Specialty Contracts
  • Supplier Management
  • Survey Management
  • Task automation
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Text to Speech
  • Third Party Integration
  • Ticket Automation
  • Ticket Management
  • Ticket/Issue Tracking
  • Ticketing system
  • Time Clock
  • To-Do List
  • Transaction Monitoring
  • Transfers/Routing
  • Trend Analysis
  • Troubleshooting Reports
  • Two-Way Communication
  • Uptime Monitoring
  • Uptime Reporting
  • Usage Reporting
  • Usage Tracking / Analytics
  • User Activity Monitoring
  • Vegetation Mapping
  • Vendor Management
  • Version Control
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Notifications
  • Voice Customization
  • Voice Mail
  • Warranty Management
  • Warranty Tracking
  • Web Threat Management
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Whitelisting / Blacklisting
  • Work order management
  • Workflow Automation
  • Workflow Management
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  • Cash Drawer Management
  • Forecasting
  • Inventory Control
  • Inventory Optimization
  • Loyalty Program
  • Split Checks
  • 3PL Management
  • 401(k) Tracking
  • Accounting Integration
  • Accounts payable
  • Accounts Receivable
  • ACH Payment Processing
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Air Shipping
  • Alerts/Notifications
  • Allocation
  • Analytics
  • Analytics/ROI Tracking
  • Annotations
  • Applications Management
  • Approval Process Control
  • Asset Budgeting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Publishing
  • Backorder Management
  • Balance Sheet
  • Bank Reconciliation
  • Bar Inventory
  • Bar POS
  • Barcode Generation
  • Barcode Scanning
  • Barcoding
  • Barcoding / RFID
  • Benchmarking
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing System
  • Bills of Lading
  • Bills of Material
  • Budget Management
  • Budget Tracking/Job Costing
  • Budgeting
  • Budgeting & Forecasting
  • Built-In Accounting
  • Business intelligence (BI)
  • Calibration Management
  • Campaign Management
  • CAN SPAM Compliance
  • Capacity Management
  • Capacity Planning
  • Cash Drawer Management
  • Cash Management
  • Catalog Creation
  • Catalog Management
  • Cellar Management
  • Channel Analysis
  • Channel Analytics
  • Channel Management
  • Check Printing
  • Check Processing
  • CMMS
  • Collaboration
  • Collections Management
  • Commercial / Industrial
  • Commission management
  • Competing Product Analysis
  • Competitor Analysis
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Consignor Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Container Shipping
  • Content Library
  • Content Management
  • Content Scheduling
  • Content Syndication
  • Contract Management
  • Contractors
  • Correlation Analysis
  • Cost Tracking
  • Costing
  • CPA Firms
  • Credit Card Processing
  • CRM
  • Cross Docking
  • Cross Selling Functionality
  • Custom Fields
  • Custom Labels
  • Custom Pricing Models
  • Custom Pricing Options
  • Custom Product Attributes
  • Customer Account Profiles
  • Customer DataBase
  • Customer Management
  • Customizable Catalogs
  • Customizable CTAs
  • Customizable invoices
  • Daily Unit Loading Analysis
  • Dashboard
  • Dashboard Creation
  • Data Analysis
  • Data Blends
  • Data Cleansing
  • Data Mining
  • Data Quality Control
  • Data Security
  • Data Source Integrations
  • Data Synchronization
  • Data Visualization
  • Data warehousing
  • Demand Planning
  • Depreciation Management
  • Depreciation Tracking
  • Desktop Publishing
  • Digital Asset Management
  • Direct Deposit
  • Discount / Coupon Management
  • Discount Management
  • Dispatch Management
  • Disposal Management
  • Disposal Tracking
  • Distribution Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Duplicate Payment Alert
  • Dynamic content
  • Dynamic Modeling
  • eCommerce
  • Ecommerce Integration
  • Electronic Data Interchange
  • Electronic Signature
  • Email Integration
  • Email Marketing
  • Employee Advocacy
  • Employee Lifecycle Management
  • Employee Management
  • Energy Management
  • Enterprise Asset Management
  • Equipment Management
  • Equipment Tracking
  • Event Triggered Actions
  • Event Triggered Email
  • Exception Reporting
  • Exhibit Management
  • Expense Tracking
  • Expiration Date Management
  • Facility Management
  • Filtered Views
  • Financial Management
  • Fixed Asset Management
  • Fleet Management
  • For Cafeterias
  • For Healthcare Facilities
  • Forecasting
  • Freight Shipping
  • Functions / Calculations
  • Fund accounting
  • Gamification
  • General Ledger
  • General Ledger Entry
  • Gift Card Management
  • Graphical Data Presentation
  • Ground Shipping
  • High Volume Processing
  • Historical Reporting
  • HR Management
  • Image Library
  • Image Segmentation
  • Import / Export
  • Import / Export Management
  • Income Statements
  • Inspection Management
  • Insurance Management
  • Interaction Tracking
  • Interactive
  • Inventory control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Invoices
  • Invoicing
  • Issue & Return Management
  • IT Asset Management
  • Item Management
  • Job Costing
  • Job Management
  • Job tracking
  • Key & Lock Management
  • Key Performance Indicators
  • Kitting
  • KPIs
  • Label Templates
  • Labor Projection
  • Late Fee Calculation
  • Lead Engagement
  • Lead Management
  • Location Tracking
  • Logistics Management
  • Loyalty Program
  • Loyalty Program Support
  • Mail Order
  • Mailing list management
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Market Analysis
  • Marketing Management
  • Marketplace Integration
  • Master Record Management
  • Material Management
  • Materials Management
  • Media Library
  • Medical Equipment Rental
  • Menu Management
  • Merchandise Management
  • MES
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Payments
  • Modeling & Simulation
  • MRP
  • Multi Company
  • Multi Currency
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Location
  • Multi-Screen Support
  • Multi-State
  • Multi-Store Management
  • Network Monitoring
  • No-Code Sandbox
  • Nutritional Analysis
  • Ocean Shipping
  • OLAP
  • Online invoicing
  • Online Payment Processing
  • Online payments
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Parcel Shipping
  • Partial Payments
  • Partner Management
  • Parts Management
  • Pattern Grading
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Picking & Routing
  • Planned vs Actual Tracking
  • Point of Sale (POS)
  • Point-of-Service Data
  • POS Integration
  • Predictive Analytics
  • Preventive Maintenance
  • Preventive Maintenance Scheduling
  • Price List Management
  • Price Optimization Automation
  • Pricing Analytics
  • Pricing Management
  • Private Dashboards
  • Procurement Management
  • Product Analytics
  • Product Comparison
  • Product configurator
  • Product data management
  • Product Introduction Planning
  • Product Lifecycle Management
  • Product Management
  • Product Ratings / Reviews
  • Production Management
  • Production Scheduling
  • Profit & Loss Statement
  • Profitability Analysis
  • Project Accounting
  • Project Management
  • Promotions Management
  • Public Dashboards
  • PunchOut
  • Purchase Order
  • Purchase Order Management
  • Purchase Orders
  • Purchasing
  • QR Codes
  • Quality Control
  • Quality Management
  • Quote Management
  • Quotes / Estimates
  • Rate Management
  • Real Time Comparisons
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Recall Management
  • Receipt Management
  • Receipt Upload
  • Receiving
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recommendation Engine
  • Recurring Billing
  • Recurring Orders
  • Recurring Rentals
  • Recurring/Subscription Billing
  • Refund Management
  • Reimbursement Management
  • Relational Display
  • Remote Display Management
  • Remote Order Entry
  • Reorder Management
  • Replenishment Management
  • Reporting/Analytics
  • Requirements Management
  • Requisition Management
  • Requisitions & Approvals
  • Reseller Management
  • Reservations Management
  • Residential
  • Resource Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Review Monitoring
  • Reviews Management
  • RFID
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales History
  • Sales Management
  • Sales Order
  • Sales Tracking
  • Sales Trend Analysis
  • Scheduling
  • Scorecards
  • Search / Filter
  • Segmentation
  • Self Service Portal
  • Self-Learning
  • SEO Management
  • Separate Checks
  • Serial Number Tracking
  • Serialized Inventory Tracking
  • Service History
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Short / Long Term Rental
  • Simulation Models
  • Single Sign On
  • SKU / UPC codes
  • Software License Management
  • Sourcing Management
  • Special Order Management
  • Spend Control
  • Spend Management
  • Split Checks
  • Statistical Analysis
  • Strategic Planning
  • Subscriber Management
  • Supplier and Purchase Order Management
  • Supplier Management
  • Supplier Master Data
  • Supply Chain Management
  • Supply Forecasting
  • Supply Management
  • Tax Calculator
  • Tax Management
  • Technician Management
  • Template Management
  • Themes
  • Ticket/Issue Tracking
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Timesheet Management
  • Tips Management
  • Tool Kitting
  • Traceability
  • Traceback & Traceforward
  • Training Management
  • Transaction History
  • Transfer Management
  • Transportation Management
  • Travel Booking
  • Trend / Problem Indicators
  • Usage Tracking
  • User Access Permissions
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Maintained Profiles
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Performance Rating
  • Vendor Qualification Tracking
  • Visual Analytics
  • Visual Discovery
  • Visual Editor
  • W-2/1099 Preparation
  • Wage Garnishment
  • Warehouse Management
  • Warranty Management
  • Warranty Tracking
  • Widgets
  • Work order management
  • Workflow Management
  • WYSIWYG Email Editor
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  • 3PL Management
  • Access control
  • Access Request Management
  • Account Management
  • Activity Log
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Allocation
  • Analytics
  • Approval Workflow
  • Archiving & Retention
  • Asset Allocation
  • Asset Budgeting
  • Asset Discovery
  • Asset Lifecycle Management
  • Asset performance management
  • Asset Sharing
  • Asset Tagging
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Auditing
  • Automated Review & Approval
  • Automated Routing
  • Automatic Device Recognition
  • Automatic Scans
  • Availability Management
  • Backup Log
  • Backup Management
  • Backup Scheduling
  • Bandwidth Monitoring
  • Barcode Generation
  • Barcode Scanning
  • Barcode Support
  • Barcoding / RFID
  • Baseline Manager
  • Behavioral Analytics
  • Big Data Analytics
  • Billing & Invoicing
  • Billing for Data
  • Billing for Voice
  • Budgeting & Forecasting
  • Business Process Control
  • Buy Side (Suppliers)
  • Calibration Management
  • Calibration Schedules
  • Call Monitoring
  • Capacity Analytics
  • Capacity Monitoring
  • Case Management
  • Cataloging / Categorization
  • Census Data Integration
  • Certification Management
  • Change Calendar
  • Change Management
  • Change Planning
  • Chargeback Tracking
  • Check-in / Check-out
  • Checkpoint Tracking
  • CMMS
  • Collaboration
  • Commercial Leases
  • Commercial Properties
  • Complaint Classification
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Condition Monitoring
  • Configuration Management
  • Conflict Tracking
  • Consolidation
  • Contact Management
  • Container Shipping
  • Content Management
  • Contract Lifecycle Management
  • Contract Management
  • Contract Negotiation
  • Contract/License Management
  • Contractor Management
  • Controls Testing
  • Corrective / Preventive Actions
  • Corrective Actions (CAPA)
  • Cost Management
  • Cost Tracking
  • CPU Monitoring
  • Credential Management
  • CRM
  • Cross Reference System
  • Custom Labels
  • Custom Patches
  • Custom Rate Plans
  • Customer Complaint Tracking
  • Customer DataBase
  • Customer Management
  • Customer Portal
  • Dashboard
  • Data Collection
  • Data Discovery
  • Data Management
  • Data Search
  • Data Visualization
  • Demand Monitoring
  • Deployment Management
  • Depreciation Management
  • Depreciation Tracking
  • Design Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device History
  • Device management
  • Diagnostic Testing
  • Diagnostic Tools
  • Discount Management
  • Dispatch Management
  • Disposal Management
  • Disposal Tracking
  • Dock Management
  • Document Management
  • Driver Management
  • Due date tracking
  • Electronic Signature
  • Employee Lifecycle Management
  • Employee Management
  • Encryption
  • Endpoint Management
  • Energy Management
  • Environmental Compliance
  • Environmental Management
  • Environmental Risk Assessment
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • ERP
  • Event Logs
  • Event Management
  • Event Tracking
  • Evidence Management
  • Exception Alerts
  • Exceptions Management
  • Expense Management
  • Facility Management
  • Facility Scheduling
  • Fee Maintenance
  • Feedback Management
  • File Access Control
  • Filtered Search
  • Fixed Asset Management
  • Fixed Line Compatibility
  • Floor Plans & Maps
  • For Facility Management
  • For Offices
  • For Retail
  • Forecasting
  • Forms Management
  • Freight Shipping
  • Fuel Management
  • Fuel Tracking
  • Full Transaction Diagnostics
  • Gage Management
  • Gate/Access Control
  • Geocoding
  • GIS
  • Government Contracts
  • GPS tracking
  • Hardware Inventory
  • Help Desk
  • Hierarchical Mapping
  • HIPAA Compliance
  • Historical Reporting
  • History Tracking
  • Image Editing
  • Image Exporting
  • Image Management
  • Import/Export Data
  • Incident Management
  • Incident Reporting
  • Incremental Backup
  • Individualized Assessments
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • Insurance Management
  • Internal Cost Allocation
  • Internet Mapping
  • Internet Usage Monitoring
  • Interoperability
  • Intrusion Detection System
  • Inventory control
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • IP Address Monitoring
  • IP Protection
  • ISO Compliance
  • Issue & Return Management
  • Issue Management
  • Issue Tracking
  • IT Asset Management
  • IT Budgeting
  • IT Risk Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Keyword Search
  • Knowledge Base
  • Knowledge Capture
  • Knowledge Management
  • Label Printing
  • Label Templates
  • Labeling
  • Labor Projection
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Letter generation
  • License Management
  • License Tracking
  • Live Chat
  • Local Server Options
  • Location Tracking
  • Location-Based Mapping
  • Logistics Management
  • Mailroom Management
  • Maintenance History
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Map Creation
  • Map Exporting
  • Map Sharing
  • Material Management
  • Measurement Readings
  • MES
  • Metered Billing
  • Mileage Tracking
  • Mobile Access
  • Motor Pool
  • Move / Add / Change Options
  • MSDS
  • Multi-Cloud Management
  • Multi-Location
  • Multi-Patch Deployments
  • Multi-Platform
  • Multi-Station Management
  • Multi-User
  • Multi-User Collaboration
  • Multiple System Support
  • Network Diagnosis
  • Network Logs
  • Network Resource Management
  • Network Scanning
  • Network Wide Management
  • Node management
  • Occupancy Management
  • Occupational Health Management
  • On-Demand Mapping
  • Online Booking
  • Operational Risk Management
  • Order Management
  • OSHA Compliance
  • OSHA Recordkeeping
  • Out-of-Tolerance Notification
  • Package Tracking
  • Parcel Shipping
  • Parts Inventory Management
  • Parts Management
  • Password Management
  • Patch Management
  • Performance Analytics
  • Performance Appraisal
  • Performance Control
  • Performance Management
  • Performance Monitoring
  • Photos In Reports
  • Planning & Zoning
  • Policy Creation Wizard
  • Policy Management
  • Portable License
  • Portfolio Management
  • Pre-built Templates
  • Predictive Maintenance
  • Preventive Maintenance
  • Preventive Maintenance Scheduling
  • Print on Site
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Activation
  • Project Management
  • Property Management
  • Purchasing
  • QR Codes
  • Quality Management
  • Quotes / Estimates
  • Rate Management
  • Real Time Monitoring
  • Real Time Synchronization
  • Real Time Tracking
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Appointments
  • Recurring Rentals
  • Relationship Mapping
  • Release & Deployment Management
  • Release Management
  • Reminders
  • Remote Access
  • Remote Protection
  • Remote Server Options
  • Remote Systems Monitoring
  • Remote Update / Installation
  • Renewal Management
  • Rent Tracking
  • Repair Tracking
  • Report Templates
  • Reporting
  • Requisition Management
  • Reservations Management
  • Residential Leases
  • Residential Properties
  • Resource Management
  • Retail Leases
  • Returns Management
  • RFID
  • Risk Alerts
  • Risk Assessment
  • Risk Management
  • Role Management
  • Room Scheduling
  • Root-Cause Diagnosis
  • Routing
  • Safety Management
  • Safety Risk Assessment
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Scoring
  • Screen Sharing
  • Search Within Document
  • Secure Data Storage
  • Security Event Log
  • Self Service Portal
  • Self-Updating Maps
  • Sell Side (Customers)
  • Serial Number Tracking
  • Server Monitoring
  • Server Performance
  • Service Catalog
  • Service History
  • Service History Tracking
  • Service Reporting
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Shadow IT Detection
  • Shelf Planning
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Short / Long Term Rental
  • Signature Capture
  • SKU / UPC codes
  • SLA Monitoring
  • Software Inventory
  • Software License Management
  • Software Management
  • Spatial Analysis
  • Specialty Contracts
  • Speech Recognition
  • Spend Management
  • Split Billing
  • Statistical Data Reporting
  • Status Tracking
  • Sublease Management
  • Subscription Management
  • Subscription Services
  • Supplier Management
  • Survey Management
  • Surveys & Feedback
  • Synchronization Management
  • Syslogs
  • Task Management
  • Task Tracking
  • Tax Management
  • Technician Management
  • Tenant Database
  • Territory Management
  • Test / Quiz Creation
  • Ticket Management
  • Time & Attendance
  • Timing Rights
  • Tire Management
  • To-Do List
  • Tool Kitting
  • Trace individual transactions
  • Trailer Management
  • Training Management
  • Trial License
  • Uptime Monitoring
  • Usage Reporting
  • Usage Tracking / Analytics
  • User Access Permissions
  • User Activity Monitoring
  • User Provisioning
  • Vacancy Tracking
  • Variable Workforce
  • Vehicle Information
  • Vehicle Tracking
  • Vendor Management
  • Version Control
  • VIN Lookup
  • Violation History
  • Violation Tracking
  • Virtual Machine Monitoring
  • Visualization
  • Vulnerability Assessment
  • Vulnerability Scanning
  • Warehouse Management
  • Warranty Management
  • Warranty Tracking
  • Waste Management
  • Web Access / Restoration
  • Web Logs
  • Web Traffic Reporting
  • Weed Abatement Control
  • Whitelisting / Blacklisting
  • Wireless Network Support
  • Work order management
  • Workflow Management
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  • Administrator Level Control
  • Debugging
  • Iteration Planning
  • Requirements Review
  • Software Development
  • Test Case Tracking
  • Activity Log
  • AI / Machine Learning
  • Alerts / Escalation
  • Anti Spam
  • Anti Virus
  • Application Development
  • Application Lifecycle Management
  • Application Performance Monitoring (APM)
  • Application Security
  • Archiving
  • Archiving & Retention
  • Asset Discovery
  • Audio / Video Conferencing
  • Audit Trail
  • Audit Trails
  • Authentication
  • Automatic Configuration
  • Automatic Device Recognition
  • Availability Testing
  • Bandwidth Monitoring
  • Bandwidth Troubleshooting
  • Baseline Manager
  • Behavioral Analytics
  • Call Recording
  • Call Routing
  • Capacity Analytics
  • Capacity Monitoring
  • Capacity Planning
  • Change Management
  • Cloud management
  • Cloud Monitoring
  • Color Codes/Icons
  • Communication Management
  • Compliance Reporting
  • Configuration Management
  • Connectivity Management
  • Consolidation
  • CPU Monitoring
  • Credential Management
  • Dashboard
  • Data Collection
  • Data Management
  • Data Mobility
  • Data Visualization
  • Database Servers
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device management
  • Diagnostic Tools
  • Disaster Recovery
  • Email Attachment Protection
  • Email Monitoring
  • Endpoint Management
  • Event Logs
  • Event Tracking
  • Event-Based Notifications
  • File Integrity Monitoring
  • Forensic Analysis
  • FTP Monitoring
  • Full Transaction Diagnostics
  • Health Monitoring
  • Hierarchical Mapping
  • Historical Audit
  • History Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • IOC Verification
  • IP Address Monitoring
  • IP Protection
  • Location-Based Mapping
  • Log Management
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Map Exporting
  • Multi-Platform
  • Multi-User
  • Network Analysis
  • Network Diagnosis
  • Network Logs
  • Network Monitoring
  • Network Resource Management
  • Network Scanning
  • On-Demand Mapping
  • Patch Management
  • Performance Analytics
  • Performance Control
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predefined Protocols
  • Prioritization
  • Real Time Monitoring
  • Redundancy Checking
  • Remediation
  • Remote Update / Installation
  • Reporting/Analytics
  • Resource Management
  • Risk Management
  • Root-Cause Diagnosis
  • Scheduling
  • Self-Updating Maps
  • Server Monitoring
  • Server Performance
  • Signature Matching
  • SLA Management
  • SLA Monitoring
  • Software Management
  • Spyware Removal
  • Student Information / Records
  • Synchronization Management
  • Syslogs
  • Threat Intelligence
  • Trace individual transactions
  • Transaction Monitoring
  • Uptime Monitoring
  • Uptime Reporting
  • User Activity Monitoring
  • Virtual Machine Monitoring
  • Vulnerability Assessment
  • Vulnerability Management
  • Vulnerability Scanning
  • Web Logs
  • Web Threat Management
  • Web Traffic Reporting
  • Whitelisting / Blacklisting
  • Wireless Network Support
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  • Asset Tracking
  • Availability Management
  • Backup Management
  • Billing & Invoicing
  • Change Management
  • Client Portal
  • Configuration Management
  • Contract/License Management
  • CRM
  • Dashboard
  • Help Desk
  • Incident Management
  • Issue Management
  • Patch Management
  • Portfolio Management
  • Problem Management
  • Project Management
  • Proposal Generation
  • Release & Deployment Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling
  • Self Service Portal
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Spiceworks Specifications

Get a closer look at the technical specifications and system requirements for Spiceworks. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Both
Accessibility :
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
StartUps
SMBs
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : Spiceworks Inc.
Headquarter :
Website : Visit Website
Full Address : Spiceworks 3700 N Capital of Texas Hwy, Ste 100 Austin, Texas 78746 USA

Spiceworks Description

Here's the comprehensive description of Spiceworks. Gain a brief understanding of its unique features and exceptional benefits.

Get everything IT for free from the Spiceworks a community of IT pros and an app with of network monitoring help desk, active directory, and more..

Why Spiceworks?

Thousands of businesses use Spiceworks to keep an eye on very important infrastructure including such as servers, switches, SNMP devices, services, and more. Get alerts at the first sign of trouble and stay on the top of IT.

1.Start monitoring in minutes.

Spiceworks Network Monitor is a simple install and easily set up. Quickly add devices to dashboard and see data lightning fast.

2.Fix issues before they are issues

To get real time network insights and spot slow, to sluggish, or overwhelmed systems and devices long before they are crash or users start calling.

3.Get alerts when you need them

Don’t sweat IT: Get to the customizable notifications when it is time to spring into action, and get more sleep at night when it is time to sleep!

Spiceworks Slideshare

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Spiceworks Videos

Overall Spiceworks Reviews

Thinking about using Spiceworks? Check out verified user reviews & ratings based on Spiceworks's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 11 Reviews

Write a Review Or
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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 87.5%

Likelihood to recommend

Out of 100%

Spiceworks Pros and Cons

"Basic operations, that everyone can understand. Easy ticket management and reports are good."

"Customized features, as per our requirement we can customize interface and options."

"--- It's a FREE ! --- It's easy to set up --- The ticketing system is clean and efficient --- Ease of customization for easy adoption --- Reporting is robust and easy to use --- Strong community support"

"Takes too much time to start if it gets shut down. Sometimes we are facing Spiceworks is busy error, which will never come back to live, until we restart."

"While configuring there is little bit difficult for new members POP and IMAP settings has to be improved."

"--- The addition of other components can make it a little clunky --- Not able to make installation on Linux server"

Alternatives of Spiceworks

Explore alternative software options that can fulfill similar requirements as Spiceworks. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Spiceworks FAQs

What are the top 5 features for Spiceworks?

The top 5 features for Spiceworks are:

  • Document Management
  • Email Integration
  • Customer DataBase
  • Social Media Integration
  • Self Service Portal

What type of customer support is available from Spiceworks?

The available support which Spiceworks provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training
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