Overall Spine Payroll Reviews

Here's an unbiased review of Spine Payroll. Discover how Spine Payroll users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 47 Reviews

Write a Review Or
Ask a Question
Feature 4.6

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.6

Customer support

Out of 5

Likelihood to recommend 86.6%

Likelihood to recommend

Out of 100%

Spine Payroll Pros and Cons Based on Customer Reviews

"The transition from desktop to web-based has made the software more accessible and user-friendly."

"The Employee Self-Service portal is a hit, allowing employees to easily access payslips and tax details."

"Spine Payroll is configurable and can adapt to the changing needs of a growing company."

"Users appreciate the automatic calculation of taxes, which eliminates the need to remember tax slabs."

"There's a need for more automation in payroll processing to further enhance efficiency."

"Users feel that the Full & Final settlement calculations could be more automated to reduce manual errors."

"The flexi bracket and LTA features need improvement to meet specific company requirements."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 20 out of 47 Reviews

Hear directly from customers who have used Spine Payroll. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Customize search: dropdown
Sort by:

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

5.0

Oct 07, 2024

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Its really usefull to process salaries in given period of time.

Spine Payroll reduced manual intervention in processing monthly salaries and employee tax calculations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

It reduces the effort of manual checking of investments; employees can upload documents in the Spine self-service portal.

What do you dislike about Spine Payroll?

need to focus more on flexi bracket calculations as per company requirements

What features is Spine Payroll currently missing?

Full & final settlement auto calculation

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

4.0

Jun 05, 2024

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Its really usefull to process salaries in given period of time.

A more interesting feature of the same is the Employee Self-Service portal, where employees can log in and check real-time salary details.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Employee self-service portal: it reduces time to coordinate with employees and reduces queries.

What do you dislike about Spine Payroll?

Full & final settlement calculation automation to reduce manual intervention.

What features is Spine Payroll currently missing?

flexi basket calculations

What other products like Spine Payroll have you used or evaluated?

NA

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

5.0

Apr 04, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Its really usefull to process salaries in given period of time.

Spine helps us calculate employees' monthly taxes and salaries without any manual intervention. It helps us digitalize our payroll software by using the self-service portal.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Spine self-service portal: employees can simply log in to the self-service portal and check monthly payslips and tax projections without any follow-up with the payroll team.

What do you dislike about Spine Payroll?

Full & Final Settlement: automatic calculation without any manual work.

What features is Spine Payroll currently missing?

None

What other products like Spine Payroll have you used or evaluated?

None

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

5.0

Apr 04, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Its really usefull to process salaries in given period of time.

It is very useful software for generating monthly salaries without any manual intervention. It also helps to generate monthly tax-related calculations and reports.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Employee Self-Service portal: no need to share monthly payslips manually. Employees can simply log in and check the same once salary is credited.

What do you dislike about Spine Payroll?

Need to improve flexi bracket & LTA feature as currently its not working as per expectation.

What features is Spine Payroll currently missing?

Full & Final working feature

What other products like Spine Payroll have you used or evaluated?

None

Girish N.

Asst Manager - Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

4.0

Apr 04, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Spine is very usefull for calculating tax & generating monthly salaries

Spine is very useful for calculating tax and generating monthly salaries. We have been using it for the last 11 years, from the desktop version to the web-based version.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Calculate salary monthly taxes, no need to do any manual intervention.

What do you dislike about Spine Payroll?

Full & Final settlement automatic calculations. More focus on flexi bracket.

What features is Spine Payroll currently missing?

Flexi basket

What other products like Spine Payroll have you used or evaluated?

None

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

4.0

Apr 04, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Its really usefull to process salaries in given period of time.

We have been using Spine Payroll since its desktop version was available. Now that it is web-based, it has greatly improved. It really helps us calculate monthly taxes and process monthly salaries without any manual work.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Calculated tax automatically; dont need to remember tax slabs anymore.

What do you dislike about Spine Payroll?

need to improve flexi basket calculation working, as per client requirement.

What features is Spine Payroll currently missing?

Full & Final settlement auto working

What other products like Spine Payroll have you used or evaluated?

No

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

5.0

Feb 20, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Its really usefull to process salaries in given period of time.

It's really useful to process salaries within a given period of time. Tax calculation is done without any manual intervention. We have also been using the leave and attendance module for the last 6 months, and as expected, it has gone very smoothly.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Auto-calculation of employee taxes, leave, and attendance data; customer support.

What do you dislike about Spine Payroll?

Full & Final settlement tab needs to calculate automatically full & Final settlement to avoid any manual error.

What features is Spine Payroll currently missing?

Full & Final settlement tab.

What other products like Spine Payroll have you used or evaluated?

No

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

4.0

Sep 25, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Its really usefull to process salaries in given period of time.

We have been using Spine since the desktop version. Now, it is available as a web-based application, and it really helps us operate from anywhere using the Spine payroll link.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

Its now available on the web, based on the desktop version, so its easy to use now.

What do you dislike about Spine Payroll?

We are using Spine Payroll to calculate employee taxes and process monthly salaries.

What features is Spine Payroll currently missing?

Full & Final settlement auto working.

What other products like Spine Payroll have you used or evaluated?

NA

Dinesh S.

Manager Finance

Used the software for : 2+ years (Daily)

Company Size :1001-5000 employees

4.0

Sep 04, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Its really usefull to process salaries in given period of time.

We have been using Spine as our payroll vendor since 2011, and it has helped us process monthly salaries on time without any errors. It is completely configurable software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Spine Payroll IOS App Experience

1 2 3 4 5 6 7 8 9 10

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

I like the Employee Self Service portal; its very useful. Employees can track attendance and leaves.

What do you dislike about Spine Payroll?

Shift schedule is not showing proper attendance despite general shift.

What features is Spine Payroll currently missing?

No

What other products like Spine Payroll have you used or evaluated?

No

Rajesh

HR

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Aug 07, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Integration and Compatibility

Look for a software provider that offers reliable customer support and regular updates to keep the software up to date with the latest features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Spine Payroll After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Spine Payroll?

If your company is growing, choose the spine software that can scale and adapt to your changing HR needs.

What do you dislike about Spine Payroll?

Introducing more automation in payroll processing can help reduce manual errors and improve efficiency.

What features is Spine Payroll currently missing?

No

Madhan k.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 15, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

User friently and very nice HR software

Error-free with many reports available, the HR software also offers good support and a ticket-raising system.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Spine Payroll?

Report Tool

What do you dislike about Spine Payroll?

API

Do you think Spine Payroll delivers value for the money spent?

Yes

Are you satisfied with Spine Payroll features?

Yes

Did implimentation of Spine Payroll was easy?

Yes

Yogita M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 07, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Spine Payroll has truly simplified our payroll process. It's user-friendly, reliable, and saves us so much time. The support team is fantastic too. Highly recommend for any business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Aleya R.

Assistant Manager-H.R

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Aug 05, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good

My overall experience was good. However, you need to improve your support team, as their response time is too long and the follow-up emails are cumbersome. I suggest streamlining the entire process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Spine Payroll?

Very handy, easy to learn, and use.

What do you dislike about Spine Payroll?

We need to wait a lot to get connected to the service department.

KTT P.

Manufacture

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Jul 30, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Software is Good.

The software is simple as long as you follow the same process we understood. However, doing anything new or updating anything creates confusion and causes us to get stuck. For any solution, we have to write an email and then solve the issue ourselves based on the received solution. Our request is to provide solutions over the phone or by taking access to the software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Spine Payroll?

Easily accessible

What do you dislike about Spine Payroll?

Unable to change or update anything is confusing.

Vithal T.

HR

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Jul 27, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Easy management of hr activities

We have been using the software for almost 3 years. Overall, the software functions very quickly. Salary processing without it was a very difficult process. However, some issues like leave updates and loan data updates are more complicated processes.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Spine Payroll?

Salary processing is much easier.

What do you dislike about Spine Payroll?

Loan Update and Leave Updating

Shamim K.

Sr Finance Manager

Used the software for : More than 1 year

Company Size :51-200 employees

4.0

Jul 27, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Good Software

Support is good, helpful, and cooperative, but at times difficult to contact by phone. Quick and prompt response to emails. There is not much work done on its development and improvement.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Spine Payroll?

Easy to use

What do you dislike about Spine Payroll?

Easy to use

Ajit K.

HR and Admin manager.

Used the software for : More than 1 year

Company Size :11-50 employees

5.0

Jul 21, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

JISL Review

Excellent experience. It's very easy to use, and data updating is very good. The reports are very good. The software is very user-friendly. It makes it very easy to complete our payroll work within a time period. We can generate various reports as per our requirements.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Spine Payroll?

Generating reports is very easy at our convenience.

What do you dislike about Spine Payroll?

The text Nil has no grammatical errors.

Ankita G.

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Jul 22, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Comfortable

Comfortable work-wise! However, there should be more features like a comparison of the old tax regime and the new tax regime, which are provided in other software. It is available in the HR suite but not in payroll, and it should be in both. Additionally, the renewal cost is quite high.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Spine Payroll?

Customer Care

What do you dislike about Spine Payroll?

There should be a dedicated person for doubts.

Pooja

HR

Used the software for : More than 1 year

Company Size :51-200 employees

4.0

Jul 15, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Spine payroll

Good experience. Someone looking only for payroll processing can use Spine software. It has an employee database as well for management. However, as HR is now looking for an all-in-one platform that includes leave management, performance management, etc., Spine software is lacking in these areas. It does, however, include bonus and statutory calculations.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Spine Payroll?

Sure, please provide the text you would like me to review.

What do you dislike about Spine Payroll?

Only HR can use not an HRM software.

NAGSHANTI E.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 11, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Spine Payroll has truly simplified our payroll process. It's user-friendly, reliable, and saves us so much time. The support team is fantastic too. Highly recommend for any business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Read More
Free Demo Get Pricing
Free Demo