What is Steam?

Steam is a powerful omnichannel customer contact platform designed to streamline communication across various channels. It integrates phone, email, social media, live chat, and more, ensuring efficient and personalized customer service for businesses of all sizes.

Pricing

Steam Starting Price

Awards
Steam Award

Our Awards and Recognition

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Key Features of Steam

Here are the powerful features that make Steam stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • Call Queuing
  • CRM Integration
  • Call Scripting
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Outbound Dialing
  • Call Reporting
  • Skill Based Routing
  • Call Whispering
  • Call Barging
  • Predictive Dialer
  • Call Back
  • Multi Channel Support
  • Workforce Management
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Steam Screenshots

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Steam Specifications

Get a closer look at the technical specifications and system requirements for Steam. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Codelogic
Headquarter : Beverwijk
Full Address : Noorderweg 42, 1948 PK, Beverwijk, The Netherlands
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Language Support :
English
German
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Tickets

Steam Resources

Overall Steam Reviews

Thinking about using Steam? Check out verified user reviews & ratings based on Steam's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 5 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.8

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Steam Pros and Cons Based on Customer Reviews

"The multiplayer experience is enhanced by easy connectivity and collaboration with other players."

"Steam's user-friendly interface makes it easy to navigate and find games."

"Steam offers a vast library of games from various publishers, making it a one-stop shop for gamers."

"Regular updates ensure that the platform remains stable and offers a great user experience."

"There is a desire for more tradable content within the community."

"The user interface, while functional, could benefit from smoother navigation."

"Some games are not available on the Steam store, which can be disappointing for users."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 5 out of 5 Reviews

Shahrukh A.

4.0

Jan 11, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Steam is a Gaming store.

Steam is a place where we can find almost every game. Gamers love it because it provides excellent discounts on games and has a very user-friendly interface.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Steam Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Steam After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Steam?

Discounts

What do you dislike about Steam?

Some aren't available in the store.

Do you think Steam delivers value for the money spent?

Yes

Are you satisfied with Steam features?

Yes

Did implimentation of Steam was easy?

Yes

What features is Steam currently missing?

No

What other products like Steam have you used or evaluated?

Don't know.

How Steam is better/different from its competitors?

it is bettet.

Pranav

4.0

Jan 12, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

A good platform for gamers

So many games from different publishers with awesome tradable content. It's easy to connect with other players, collaborate, and have an awesome multiplayer experience.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Steam Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Steam After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Steam?

Ease of use.

What do you dislike about Steam?

More tradable content within the community.

Do you think Steam delivers value for the money spent?

Yes

Are you satisfied with Steam features?

Yes

Did implimentation of Steam was easy?

Not Sure

What features is Steam currently missing?

No

What other products like Steam have you used or evaluated?

Origin, Epic Games, GOG

How Steam is better/different from its competitors?

Wide variety of games from various publishers

Suraj

5.0

Sep 14, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Amazing experience since 5 years

I have been using Steam to buy games, and I think there is no cheaper alternative. I recommend it 100% to all video game lovers. They also offer seasonal discounts that I absolutely love.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Steam Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Steam After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Steam?

The pricing for the games is absolutely incredible. I think there is no cheaper alternative to Steam.

What do you dislike about Steam?

I think the UIs navigation could use some improvements. Although it is still functional, I would like it to be smoother.

Do you think Steam delivers value for the money spent?

Yes

Are you satisfied with Steam features?

Yes

Did implimentation of Steam was easy?

Yes

What features is Steam currently missing?

No

What other products like Steam have you used or evaluated?

I have used EPIC games and ubisoft games

How Steam is better/different from its competitors?

Pricing

Vineet S.

Manager

5.0

Jul 31, 2020

Used the software for : More than 1 year

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best a gaming software can have

I regularly play games, and putting aside the technical pros of the software, I am very happy with the gaming offers they provide. I am an overall satisfied gamer on Steam, just a little intrigued by the constant updates of the Steam client.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Steam?

Never hangs, offers great UX, and receives constant updates.

What do you dislike about Steam?

Too many updates.

Daksh S.

5.0

May 24, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Steam is a fantastic platform for gamers. The vast library, frequent sales, and community features make it a go-to for gaming. It's user-friendly and constantly evolving. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Alternatives of Steam

Explore alternative software options that can fulfill similar requirements as Steam. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Steam FAQs

What are the top 5 features for Steam?

The top 5 features for Steam are:

  • Call Recording
  • Predictive Dialer
  • Campaign Management
  • Blended Call Center
  • Call Logging

What type of customer support is available from Steam?

The available support which Steam provides is:

  • Phone
  • Email
  • Live support
  • Tickets

Where is the headquarters/company of Steam located?

The headquarters/company of Steam is located at Beverwijk.

What types of businesses does Steam serve?

Steam serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

Who are the primary competitors of Steam?

The three major competitors of Steam are PlayVox, Smart Queue and Aceyus. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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