storm
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What is storm?
storm is a versatile cloud contact center solution offering omni-channel support, intelligent automation, and seamless scalability. Its modular design ensures tailored customer experiences, while robust security and 99.999% reliability make it ideal for any industry or size.
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Key Features of storm
Here are the powerful features that make storm stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic Call Distribution (acd)
- Interactive Voice Response (ivr)
- Call Recording
- Real Time Analytics
- Call Monitoring
- CRM Integration
- Omnichannel Support
- Workforce Management
- Predictive Dialer
- Skill Based Routing
- Call Scripting
- Voicemail
- Call Queuing
- Call Transfer
- Call Conferencing
- Customizable Reporting
- Agent Performance Metrics
- Call Whispering
- Call Barging
- Disaster Recovery
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storm Specifications
Get a closer look at the technical specifications and system requirements for storm. Find out if it's compatible with your operating system and other software.
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storm FAQs
What are the top 5 features for storm?
The top 5 features for storm are:
- Contact Management
- Call Recording
- Dashboard
- Call Monitoring
- Analytics
What type of customer support is available from storm?
The available support which storm provides is:
- Phone
- Live support
- Tickets
Where is the headquarters/company of storm located?
The headquarters/company of storm is located at Bracknell.
What types of businesses does storm serve?
storm serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is storm commonly used?
storm is commonly used for various purposes, such as Cloud Contact Center and more.
Who are the primary competitors of storm?
The three major competitors of storm are Mitel, KnoahSoft Harmony Suite and inConcert Allegro. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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