
SugarCRM Reviews
Do you work at SugarCRM? Upgrade your plan to access the full benefits of SoftwareSuggest, and collect more reviews through marketing campaigns.
Overall SugarCRM Reviews
Here's an unbiased review of SugarCRM. Discover how SugarCRM users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
SugarCRM Pros and Cons
"Functionality and ease of use."
"Easy to customize"
"Repetitive entries"
"Sure, please provide the text you would like me to review."
SoftwareSuggest reviews are authentic and verified. Here's how.
Hear directly from customers who have used SugarCRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Harsh
Officer
Used the software for : More than 1 year
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
When I started using it, it didn't take much time to understand all of its functionality. It is best to handle and easy to locate the buttons. Even now, by closing my eyes, I can locate its buttons; it is so handy to use.
What do you like best about SugarCRM?
Functionality and ease of use.
What do you dislike about SugarCRM?
Repetitive entries
Birju D.
BDM
Used the software for : More than 1 year
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
SugarCRM has been perfectly suitable for my personal use. It's been a year, and I'm still exploring. I've also implemented it for several companies from different verticals and with various needs. Inventory management gets difficult, though, if you're using any other accounting or ERP software.
What do you like best about SugarCRM?
Easy to customize
What do you dislike about SugarCRM?
Sure, please provide the text you would like me to review.
Nita
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I love the overall look and interface. It looks very pleasant to me. In general, it is easy to navigate. Sugar CRM has helped me reduce the need for business cards. Contacts of leads or clients are now very easily available to me. Quick customer care service and always helpful in case of any query or doubt!
Parimal
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
SugarCRM is the best open-source CRM software at present and is trusted by millions. It makes the job of every user—from sales and marketing to support—extremely easy. It is the most powerful software so far that has been able to create great customer relationships. The workflow tools are also the best and automate even the most difficult business practices. Our productivity has increased drastically, and operational costs have gone down significantly.
Nihir
Technician
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
The best part of SugarCRM is, as they claim, its very handy and powerful workflow tools, which seriously help in knowing exactly what the customers want. It is helping us find exactly what the customer wants. Our customer relationships have improved a lot, and we are quite satisfied with the service.
Innovative I.
Business Development Officer
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I am very happy to have SugarCRM for free to help my business grow. Many features and ease of use help me achieve better productivity.