Overall SuperProcure Reviews

Here's an unbiased review of SuperProcure. Discover how SuperProcure users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 45 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 78.9%

Likelihood to recommend

Out of 100%

SuperProcure Pros and Cons Based on Customer Reviews

"The platform is user-friendly and provides essential information on a single screen, making logistics management easier."

"SuperProcure offers impressive e-auction capabilities, creating healthy competition among transporters."

"SuperProcure helps in optimizing freight costs through transparent bidding processes."

"The app brings transparency to logistics operations, connecting all transporters on one platform."

"Users have noted that certain data, like distance in KMs, is not reflected in reports."

"The mobile app could benefit from additional features to match the desktop version."

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Showing 20 out of 45 Reviews

Hear directly from customers who have used SuperProcure. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Manendra S.

Sr. Warehouse Manager

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

5.0

Oct 07, 2024

Verified via Business Email.

Verified Reviewer

Transparent bidding process. Good indenting process and freight accounting, reduction in freight

Super Procure is a well-known and user-friendly app. The bidding process is transparent. This app helps us in our day-to-day logistics operations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Freight reduction through bidding process. It helps us with freight cost optimization.

What do you dislike about SuperProcure?

If possible, add a transporter to the running auction and increase the time for the running auction.

What features is SuperProcure currently missing?

Not yet seen

Rohit H.

Operation Excutive

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employees

3.0

Oct 08, 2024

Verified via Business Email.

Verified Reviewer

Rate Saving, Easy, Display All transporter rate at one place

SuperProcure is helping all transporters in one place: Freight Rate Saving, easy to access, easy to understand.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 2

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Superprocure helps in rate saving on freight; it also helps gather all transporter rates in one place.

What do you dislike about SuperProcure?

Superprocure app is already good, easy to understand, and easy to access. No improvement required.

What features is SuperProcure currently missing?

NO

durga p.

Coordinator

Used the software for : 6-12 months (Daily)

Company Size :201-500 employees

5.0

Oct 08, 2024

Verified via Business Email.

Verified Reviewer

Transparency for connecting the transporter one flat form

Super Procure supports bringing transparency to our operations and is very helpful.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

bring our work in transparency and connecting all transporters to one platform

What do you dislike about SuperProcure?

I dont find any as of now. If anything, we will update the same to address.

What features is SuperProcure currently missing?

NIl

Vatsal F.

Asst. Manager

Used the software for : Less than 6 months (Daily)

Company Size :201-500 employees

4.0

Oct 08, 2024

Verified via Business Email.

Verified Reviewer

Good but need to improve on tracking, it’s not that hard to operate but still a lot of task

SuperProcure has been saving money in the bidding process, but a lot of data needs to be coordinated and entered for tracking, and it takes quite some time to update. It's a bit confusing too.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

One-stop solution, so you don’t have to look anywhere else, and good customer service.

What do you dislike about SuperProcure?

Tracking needs to be more automated; more work should be given to the transporters to make it better for the final consumers.

What features is SuperProcure currently missing?

iPhone app, android app needs to be better too

Tarun S.

Sr Executive

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

5.0

Oct 08, 2024

Verified via Business Email.

Verified Reviewer

We are using Superprocure for contract auction - Gets benefits

We have been connected with this app since last year. Now we are doing contract auctions through SuperProcure. Also, we use e-auction.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Customer support is good from day 1. Gets quick responses all the time. Nice.

What do you dislike about SuperProcure?

Nothing for us on an immediate basis, but the mobile app needs more features like the desktop. Then it will help us.

What features is SuperProcure currently missing?

Not yet

Mr. R.

Dispatch Manager

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

3.0

Oct 08, 2024

Verified via Business Email.

Verified Reviewer

Superprocure System Implemented in this year - It is good for company.

This app is good; we have both the Spot and TMS modules. The TMS module is a little big for us, as well as a little long process. The Spot module creates competition among the transporters. All over, it's okay.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

SuperProcure Mobile App Experience

1 2 3 4 5 6 7 8 9 10

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

E-auction is most impressive. Right now, many transporters are used to the system.

What do you dislike about SuperProcure?

This section, if possible, needs to be made easy. Sometimes the steps are confusing.

What features is SuperProcure currently missing?

Not now

V P.

Manager

Used the software for : 6-12 months (Monthly)

Company Size :501-1000 employees

4.0

Aug 21, 2024

Verified via Business Email.

Verified Reviewer

It is user friendly and good Platform for online auctions

SuperProcure is a good platform for transporters to compete with other transporters and provide their quotes online. For Hindalco Kuppam, it is a useful tool to select the L1 transporter unbiasedly.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

We can create fields as per our requirements, and report generation can also be modified.

What do you dislike about SuperProcure?

Distance in KMs is not reflecting in reports, and the delivery location is also not reflecting.

What features is SuperProcure currently missing?

No specific

GOPI C.

DESP Incharge

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

5.0

Aug 13, 2024

Verified via Business Email.

Verified Reviewer

Good Sofwear for e-bidding platform. - easy to use for both internal users and transporters.

SuperProcure is a platform that creates proper competition among transporters. It reduces manual work, and transporters find it quite comfortable to use this software.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

1) Competition among transporters.2) Reports3) Tracking module4) Others also

What do you dislike about SuperProcure?

Mob app requires more improvements. Nowadays, AI is flourishing. Please include AI in the app.

What features is SuperProcure currently missing?

Artificial intelligence

What other products like SuperProcure have you used or evaluated?

no

Suresh N.

Assistant Manager - Dispatch

Used the software for : Less than 6 months (Daily)

Company Size :501-1000 employees

5.0

Aug 13, 2024

Verified via Business Email.

Verified Reviewer

It is very good software in term of time & cost saving.

SuperProcure is a fantastic app for logistics. It saves us a lot of time and costs, as desired by our organization.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Authentic documents as desired by the organization. The Superprocure team is very supportive.

What do you dislike about SuperProcure?

Tracking of consignment and mobile app also required for tracking vehicle.

What features is SuperProcure currently missing?

No

What other products like SuperProcure have you used or evaluated?

No

Anand K.

Logistics Manager

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

4.0

Aug 13, 2024

Verified via Business Email.

Verified Reviewer

superprocure - using daily basis for bidding purpose. quite good

SuperProcure requires more modifications. The iOS version should be released soon. Problems should be minimized.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

The impressive thing is SuperProcure creates competition among all the transporters. They revised their quotations, so we benefited.

What do you dislike about SuperProcure?

Transporters participation nowadays is less. Please look into it. Transporters participation is required more. Also, nowadays problems regarding the system are very frequent.

What features is SuperProcure currently missing?

Improvement required more

What other products like SuperProcure have you used or evaluated?

no

Manisha S.

Commercial

Used the software for : 1-2 years (Daily)

Company Size :5001-10,000 employees

4.0

Aug 13, 2024

Verified via Business Email.

Verified Reviewer

I am using this software last 1.6 yrs.and this is excellent software for logistic and also time saving

SuperProcure is the best platform for logistics. It is very easy to use and also time-saving.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

We can directly get the auction result; we dont need to do extra work for it.

What do you dislike about SuperProcure?

No option for the same rate in bidding at the start or during the auction, so that we can get the best offer price from the vendor.

What features is SuperProcure currently missing?

Not write now

Akshay V.

Sr. Logistics Executive

Used the software for : 6-12 months (Daily)

Company Size :1001-5000 employees

4.0

Aug 13, 2024

Verified via Business Email.

Verified Reviewer

Helpful to place the vehicles in minimum rate, full transparency.

The interface is easy to use, and essential information is shown on a single screen while posting a load.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

All essential information on a single screen, like minimum rate, average rate, and history.

What do you dislike about SuperProcure?

The tracking system should be based on GPS and should know the E-Way bill validity date.

What features is SuperProcure currently missing?

To know the validity of E-way bill.

Sainath V.

Logistics

Used the software for : Less than 6 months (Daily)

Company Size :201-500 employees

4.0

Aug 13, 2024

Verified via Business Email.

Verified Reviewer

I am working since a month on this application and this is seriously a time saver for the the business and help out as a time saver for businesses

SuperProcure is a very easy-to-use application, useful for all kinds of activities. The team at SuperProcure is very helpful; they reach out quickly and solve problems smoothly. I am also looking forward to the best work from the team.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure IOS App Experience

1 2 3 4 5 6 7 8 9 10

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

SuperProcure revolutionized our logistics operations, bringing remarkable gains in productivity and operational excellence. Their seamless implementation, proper guidance, and training built lasting trust, while 100% transparency improved workflows.

What do you dislike about SuperProcure?

Tracking needs to be improved to provide accurate data on where the vehicle has reached, and proper mapping needs to be done further.

What features is SuperProcure currently missing?

Nothing as of now

What other products like SuperProcure have you used or evaluated?

Nothing

Pabitra S.

Assistant Manager - Logistics

Used the software for : Free trial (Daily)

Company Size :51-200 employees

4.0

Aug 02, 2024

Verified via Business email.

Verified Reviewer

Good Portal & Easy UI for Users for Logsitics Optimization

SuperProcure provides a good software UI experience and has a super energetic team for assistance. I have been using it for a while and hope it will be as useful as I have thought it to be.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

All in One Place for Trackability of Fleets and also Auctions helps in reducing Logistics Cost.

What do you dislike about SuperProcure?

Enable WhatsApp notifications for bidding purposes and also help with imports or container tracking.

What features is SuperProcure currently missing?

App is there in Android but not on Ios

What other products like SuperProcure have you used or evaluated?

Not Evaluated

AMOL W.

SALE MANAGER

Used the software for : 6-12 months (Daily)

Company Size :201-500 employees

3.0

Jul 03, 2024

Verified via Business Email.

Verified Reviewer

GOOD SOFTWARE - EASY TO USE - DAY TO DAY BASIS

SuperProcure is a software where transporters can bid, but nowadays transporter participation is not good.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

We do like the bidding process, including the other features for the spot module.

What do you dislike about SuperProcure?

We like the bidding process, including the other features of the spot module.

What features is SuperProcure currently missing?

no

Nilesh M.

Asst Manager

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

4.0

Jun 05, 2024

Verified via Business Email.

Verified Reviewer

Daily basis - we are using this software - Superprocure - Spot & Tracking Module

We are using both the spot and tracking modules. The tracking module is very helpful for tracking all the allotted vehicles. We prefer the tracking module the most.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Tracking module is preferable for us. We can track every vehicle through SIM tracking process.

What do you dislike about SuperProcure?

Spot module. transporters participations. sometimes transporters faced some issue. there are no particular number to contact. there should be one fixed number for transporters.

What features is SuperProcure currently missing?

fixed help line number required. fixed concern person required specially for transporters

Harish D.

Boiler, Hydro Power plant & Hydraulic, Mechanical press, steel Plants & Chlorine Gas Container patent manufacturer & Exporters

Used the software for : 1-2 years (Daily)

Company Size :10,001+ employees

4.0

May 27, 2024

Verified via Business Email.

Verified Reviewer

Overall Good & Satisfied But need to work or upgrade on different type of vehicle selection in single lot bidding in one go.

The negotiations for vehicle allotment and placement are easy. Customer support services are excellent.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Easy to participate for every transport. Customer support services are excellent.

What do you dislike about SuperProcure?

Multiple vehicle selection in Lot bidding. Need some modifications in user interface.

What features is SuperProcure currently missing?

Bidding alert at the time of closing of bidding

What other products like SuperProcure have you used or evaluated?

Wheels eye

Sanjay P.

Asst.Mgr.Logistics

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

May 27, 2024

Verified via Business Email.

Verified Reviewer

Preferable SAAS based software - For daily use - Easy to understand

Easy to use, easy to understand all features. Looking forward to more new features that can be more helpful for all users.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Spot module feature is what we started with. It is helpful in reducing transport costs.

What do you dislike about SuperProcure?

Mobile features need to be improved more. The desktop version has more features, but the mobile version does not have as many details.

What features is SuperProcure currently missing?

Mobile version

What other products like SuperProcure have you used or evaluated?

No

KARTICK D.

LOGISTICS EXECUTIVE

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

5.0

May 27, 2024

Verified via Business Email.

Verified Reviewer

Good Softwear - Superprocure for daily use for internal works

We are using both the Spot module and the TMS module. Both are useful to us. They reduce manual work and make it easy to track vehicles.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

Both the spot module and tracking module are helpful for us. We get a monthly report for all our work that reduces our manual work.

What do you dislike about SuperProcure?

We are looking for extensive mobile app features. We are not getting all features in the mobile app.

What features is SuperProcure currently missing?

IOS Version

What other products like SuperProcure have you used or evaluated?

No

rahul j.

Purchase executive

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

5.0

May 27, 2024

Verified via Business email.

Verified Reviewer

Best app for vehicle biding,saving time and money

This app is very easy to operate, and because of this, it saves a lot of time. Previously, all the transporters who had to call for rates are now saving time, and due to the e-auction, the rates are becoming minimal.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SuperProcure After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SuperProcure?

E-auction is very good and in post. Also, the vehicle tracking system is the best.

What do you dislike about SuperProcure?

Required report generation. How is easy and show simple format other than good.

What features is SuperProcure currently missing?

Nothing

What other products like SuperProcure have you used or evaluated?

NA

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