What is Support.cc by 500apps?

Manage tickets, Automate SLAs and provide a knowledge base in your customer support software to take care of all of your customer's needs with very little effort.

Pricing

Support.cc by 500apps Starting Price

$ 14/Per Month

Awards
Support.cc by 500apps Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

Support.cc by 500apps Screenshots

Key Features of Support.cc by 500apps

Here are the powerful features that make Support.cc by 500apps stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Customer Management
  • Task Management
  • Contact Management
  • Call Routing
  • Call Recording
  • Performance Metrics
  • Customizable Branding
  • Real Time Monitoring
  • Live chat system
  • Workflow Management
  • Feedback Management
  • Call Monitoring
  • Activity Tracking
  • Knowledge Base
  • Call Logging
  • Call Scripting
  • Queue Manager
  • Alerts/Escalation
  • Inbox Queue Management
  • Ticket Management
  • Issue Tracking
  • File Transfer
  • On-Demand Recording
  • Contact Database
  • Team Management
  • Configuration Management
  • Customer Segmentation
  • Push Notifications
  • Response Management
  • Churn Management
  • Feedback Collection
  • Video Content
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Engagement
  • Chat / Messaging
  • Remote Access
  • Customer Support Tracking
  • Online Ticketing
  • Ticket Brokering
  • Completion Tracking
  • Live Chat
  • Email Distribution
  • Contribution Tracking
  • Prioritization
  • Canned Responses
  • Real Time Chat
  • Knowledge Base Management
  • IT Asset Management
  • Compliance Tracking
  • Multi-Language
  • Real Time Editing
  • Cataloging/Categorization
  • Brand Management
  • Multi-Channel Publishing
  • Real-time Chat
  • Interactive Voice Response
  • Queue Management
  • Alerts / Escalation
  • Issue Auditing
  • Ticket/Issue Tracking
  • Customer Complaint Tracking
  • Email / Online
  • Confirmation/Reminders
  • SLA Management
  • Complaint Classification
  • Ticket / Order Fulfillment
  • Two-Way Communication
  • Notification Scheduling
  • Voice Mail
  • 2-Way Messaging
  • Remote Protection
Show More

Support.cc by 500apps Pricing

Here are the pricing plans for Support.cc by 500apps. Choose the plan that best fits your requirements and budget. Get Detailed Support.cc by 500apps pricing as per your requirements.

Monthly Plan
$ 14
Per Month
  • All Basic features
Get Pricing

Support.cc by 500apps Specifications

Get a closer look at the technical specifications and system requirements for Support.cc by 500apps. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
Dutch
English
French
Italian
Portuguese
Spanish
Business :
StartUps
SMEs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Support.cc by 500apps Categories on SoftwareSuggest :
Integrations :
  • GMail
  • Jira
  • Hubspot
Company Details :
Company Name : 500apps
Headquarter : Mukilteo
Website : Visit Website
Full Address : 99 Wall Street #1135 New York, NY 10005

Support.cc by 500apps Comparisons

Compare Support.cc by 500apps with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Support.cc by 500apps Description

Here's the comprehensive description of Support.cc by 500apps. Gain a brief understanding of its unique features and exceptional benefits.

Support.cc by 500apps is a Help Desk Software used to manage and resolve queries and issues of customers. You can create knowledge pages to provide easy access to customers.

Delight your customers with multi-channel Help Desk Software which includes email ticketing, social responses, phone calls, task management, and smart bots.

Ticket Management: Create and organize tickets more effectively to better manage and sort customer support inquiries from different channels.

Bots and Live Chat: You can integrate live chat to provide instant support and ticketing 

Knowledge Base: Create a page considering  your customer's inquiries proactively within your customer support software by using a self-service library 

Helpdesk Automation: Customize conditions and actions to build powerful workflows 

Advanced Reports: Gain critical insights into your customer service efforts by analyzing data and determining strategies for improving processes. 

Telephony: Get a Click-to-Call option for the users using in-built VOIP.

Contact Management: Manage your most important clients and partners, and organize their information in one place.

Task Management: Prioritize your daily work, delegate tasks to your co-workers, share files with clients or team members, monitor the progress of your project, and track time spent on each task.

Email Integration: Integrate with email tools and get an instant notification the moment a new ticket is created.

Group Categorization: Gather and organize by categorizing the ticket into groups, prioritize them, and close tickets effortlessly.

500apps supports your business with advanced software that delivers actionable insights and ensures high yield and superior customer experience.

  • All-in-One Suite for Businesses gives 50 apps for your complete business
  • 50 apps for a Flat $14.99 per user
  • 6 locations and 12 language
  • 24/5 Support and 99.5% Uptime Guarantee
  • No cap on feature use
  • Automation of all the routine tasks of the department
  • 200+ Integrations with the third party
  • Support countless Plugins
  • Create Multiple workspaces for each department

Overall Support.cc by 500apps Reviews

Here's our unbiased review of Support.cc by 500apps. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

5/5

Based on 33 Reviews

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 99.7%

Likelihood to recommend

Out of 100%

Support.cc by 500apps Pros and Cons

"Overall, Using Support.cc has proven to be an excellent journey. It addresses client problems instantly and stands as a crucial software for our organization."

"The user-friendly interface of Support.cc makes it easier to manage customer contacts across a range of channels. Customization, automation, and thorough analytics on the platform improve overall customer service effectiveness."

"In my personal experience with Support.cc, I can confidently say it has been a game-changer for my business, addressing crucial pain points and delivering a host of advantages."

"Speaking from my own encounter, this software proved exceptional, with no noteworthy downsides."

"Presently, there's nothing in particular that I dislike about this app because it has offered me a seamless user experience."

"While using the product, I made sure to inspect it thoroughly, and I didn't come across any flaws or issues."

33 Support.cc by 500apps Reviews

Hear directly from customers who have used Support.cc by 500apps. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Docas T.

CSM

Used the software for : 1-2 years (Daily)

Company Size :10,001+ employees

5.0

Aug 16, 2023

My Experience with Support.cc: A Game-Changer!

Using Support.cc for months, I'm pleased with the all-in-one helpdesk solution. Easy, affordable, it enhances client query handling. Boosting customer service and productivity, Support.cc is invaluable. Highly recommend this asset to my organization!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Overall, Using Support.cc has proven to be an excellent journey. It addresses client problems instantly and stands as a crucial software for our organization.

What do you dislike about Support.cc by 500apps?

Speaking from my own encounter, this software proved exceptional, with no noteworthy downsides.

What features is Support.cc by 500apps currently missing?

Speaking from my own encounter, this software proved exceptional, with no noteworthy downsides.

Isaac C.

Sales Development Representative

Used the software for : 6-12 months (Daily)

Company Size :10,001+ employees

5.0

Aug 07, 2023

Empowering Effective Customer Service: My Journey with Support.cc

I've found Support.cc to be incredibly user-friendly, making my customer service tasks a breeze. It offers support across various communication channels, including email, phone, and social media, making it convenient to handle all interactions from a central platform. The platform's customization options have allowed me to tailor it to fit my specific needs precisely. The automation features have been a lifesaver, optimizing my customer service processes and freeing up valuable time. Additionally, the detailed analytics and reports have been instrumental in tracking and evaluating my customer service performance effectively.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

The user-friendly interface of Support.cc makes it easier to manage customer contacts across a range of channels. Customization, automation, and thorough analytics on the platform improve overall customer service effectiveness.

What do you dislike about Support.cc by 500apps?

Presently, there's nothing in particular that I dislike about this app because it has offered me a seamless user experience.

What features is Support.cc by 500apps currently missing?

Presently, there's nothing in particular that I dislike about this app because it has offered me a seamless user experience.

David L.

Customer Support Executive

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

Jul 24, 2023

Boost Your Ticketing Organization with Support.cc

As a satisfied user, Support.cc, the Help Desk Software, has impressed me with its user-friendly interface and robust features. It streamlines ticket management, offers real-time customer support, and efficient issue tracking. Its seamless integration and responsive customer service make it a top-notch solution for our support needs.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

In my personal experience with Support.cc, I can confidently say it has been a game-changer for my business, addressing crucial pain points and delivering a host of advantages.

What do you dislike about Support.cc by 500apps?

While using the product, I made sure to inspect it thoroughly, and I didn't come across any flaws or issues.

What features is Support.cc by 500apps currently missing?

While using the product, I made sure to inspect it thoroughly, and I didn't come across any flaws or issues.

Ehinju T.

Customer Support Specialist

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

4.0

Jul 17, 2023

Optimize Workflow: Centralized Support Ticket Management Solution

I appreciate the ability to manage all support tickets from one place as it greatly improves my organization. Moreover, it allows me to distribute ticket responsibilities and assign specific roles to my team members, fostering collaboration. By utilizing private notes during complex customer cases, my colleagues and I can provide real-time support and smoothly share our knowledge. Support.cc's reports on ticket operations provide valuable insights that offer a new perspective on our work. Furthermore, I can enhance customer service by utilizing bots and live chat to assist customers effectively. Support.cc's platform serves as a medium for customers to effortlessly address their issues and provide feedback, facilitating a more efficient and satisfying experience.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

With Support.cc, we can efficiently manage support tickets, promote organization and shared responsibility through assigned roles, and foster real-time collaboration and knowledge sharing among team members.

What do you dislike about Support.cc by 500apps?

This platform has gone above and beyond my expectations, impressing me without any issues or objections. I am absolutely thrilled with it.

What features is Support.cc by 500apps currently missing?

This platform has gone above and beyond my expectations, impressing me without any issues or objections. I am absolutely thrilled with it.

Aisha H.

Marketing Analyst

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

Jul 10, 2023

Cutting-edge customer service program for unparalleled support

One of the key features that I find valuable as a Marketing Analyst is Support.cc's single platform approach. By integrating various support channels such as email, chat, telephone, and social media into one central hub, Support.cc enables seamless handling and response to client inquiries. This consolidation not only saves time but also enhances the overall customer experience by ensuring consistency. Additionally, the ticket management system provided by Support.cc is highly effective and well-structured. It empowers support agents, like myself, to effectively track and prioritize customer concerns, leading to timely resolutions and reduced response times.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

In my role as a Marketing Analyst, I have seen the numerous benefits that Support.cc brings to companies when it comes to effectively resolving frequent customer support problems. One key advantage is the ability to centralize and streamline customer interactions from various channels into one platform. This eliminates the need for toggling between different systems, improves agent efficiency, and guarantees a seamless support experience for our customers.

What do you dislike about Support.cc by 500apps?

Speaking from my own experience, I don't have any particular reservations about this app. In my estimation, it's a useful tool that effectively accomplishes its purpose.

What features is Support.cc by 500apps currently missing?

Speaking from my own experience, I don't have any particular reservations about this app. In my estimation, it's a useful tool that effectively accomplishes its purpose.

Muhammad M.

Marketing Specialist

Used the software for : Less than 6 months (Daily)

Company Size :10,001+ employees

5.0

Jul 03, 2023

The Perfect Tool for Exceptional Customer Service

In my experience, Support. cc has proven to be an invaluable tool for managing customer support operations. Its ticketing, chat, and phone features provide a comprehensive solution, while its customization options allow businesses to tailor the software to their unique requirements. Integration with third-party applications such as CRM and marketing automation is seamless, offering advanced reporting and analytics that provide valuable insights. The multichannel support ensures efficient management of customer inquiries across various channels.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc is a top-notch customer support software offering tailored features, seamless integration, advanced reporting, and multichannel support across email, chat, and phone channels, making it a valuable asset for businesses.

What do you dislike about Support.cc by 500apps?

This solution has been flawless for me; it's the best I've ever had the pleasure of using.

What features is Support.cc by 500apps currently missing?

This solution has been flawless for me; it's the best I've ever had the pleasure of using.

Niyab K.

Frontend Web Developer

Used the software for : 6-12 months (Daily)

Company Size :1001-5000 employees

5.0

Jun 26, 2023

Expanded Integration Options Enhance Support.cc Capabilities

Support. cc serves as our primary customer support management solution. Its highly robust ticketing system enables us to address customer issues seamlessly. We enhance customer satisfaction through various features, including multi-channel support, a knowledge base, and a self-service portal. Our processes are further optimized with customizable workflows and automation choices. For advanced features, we recommend exploring higher-tier subscriptions. Just so you know, there may be limitations on integration options.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc has proven invaluable to us with its customizable workflows and automation choices, enabling us to streamline our support procedures. Nonetheless, in order to unlock advanced features and customization possibilities, higher-tier subscriptions are necessary.

What do you dislike about Support.cc by 500apps?

I am unable to generate any unfavorable thoughts. There is absolutely no negative feedback from me.

What features is Support.cc by 500apps currently missing?

I am unable to generate any unfavorable thoughts. There is absolutely no negative feedback from me.

Sani U.

Financial Analyst

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

Jun 26, 2023

Effortless-to-Use Customer Service Software

In my own experience, I've found that setting up and getting started with Support.cc is incredibly user-friendly. From what I've observed, it proves particularly beneficial for our non-technical colleagues, as opposed to other support software we've used in the past that necessitated detailed instructions to help onboard coworkers.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Through the use of Support.cc, I have enhanced my ability to aid a greater number of people compared to previous methods, while ensuring accurate issue tracking for proactive prevention.

What do you dislike about Support.cc by 500apps?

Throughout my usage, I haven't come across any notable issues with this, and it runs smoothly. Lastly, the support team is incredibly responsive and promptly resolves any concerns.

What features is Support.cc by 500apps currently missing?

Throughout my usage, I haven't come across any notable issues with this, and it runs smoothly. Lastly, the support team is incredibly responsive and promptly resolves any concerns.

Abacha M.

Product Marketing Assistant

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Jun 26, 2023

The Ultimate Customer Service Solution

Support. Cc has transformed the way businesses provide customer service. Its comprehensive features make it a dream come true for companies of all sizes. It effortlessly unifies support channels from email and chats to calls and social media. The automation rules are a real-time-saver, enabling quick resolutions and effective routing. It's no wonder that Support. cc is trusted by various industries, from e-commerce to healthcare.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc is the ideal choice for businesses aiming for exceptional customer support. Its unified experience and automation features are suitable for various industries and company sizes.

What do you dislike about Support.cc by 500apps?

I have scrutinized the platform, but found no negatives. It excels in what it sets out to do, and the pricing is acceptable considering the benefits it delivers.

What features is Support.cc by 500apps currently missing?

I have scrutinized the platform, but found no negatives. It excels in what it sets out to do, and the pricing is acceptable considering the benefits it delivers.

Olalekan O.

Customer Services Specialist

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

Jun 19, 2023

Streamlining Ticket Management for Efficiency and Effectiveness with Support.cc's Solution

One of the best aspects of Support. cc is its wide range of functionalities that make customer support remarkably simple. A notable feature is its ticketing system, which efficiently organizes customer inquiries and ensures no query is overlooked. The customizable ticket fields allow businesses to collect specific information, facilitating personalized and efficient responses. Moreover, smart automation and workflows streamline support processes, automating repetitive tasks and ensuring swift resolutions.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

In my role, I tackle the challenge of managing customer support effectively and efficiently through Support.cc. I take pride in centralizing client queries from diverse sources into one platform, simplifying the monitoring, prioritization, and resolution of tickets. By consolidating these channels, I eliminate the need for manual checks, saving time and guaranteeing that every client inquiry receives attention.

What do you dislike about Support.cc by 500apps?

I'm pleased to say that there are no dislikes at the moment! On occasion, we may experience minor glitches caused by my team's lack of product knowledge. Nevertheless, if you have a good understanding of Support.cc, you can leverage it for a multitude of benefits.

What features is Support.cc by 500apps currently missing?

I'm pleased to say that there are no dislikes at the moment! On occasion, we may experience minor glitches caused by my team's lack of product knowledge. Nevertheless, if you have a good understanding of Support.cc, you can leverage it for a multitude of benefits.

Luka T.

Software Developer

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

5.0

May 22, 2023

The Epitome of User-Friendliness!

My discovery of Support.cc unveiled an extensive and fully customizable customer support software. It offers great support, training, and access to other valuable programs, which is advantageous for new businesses looking to develop their customer service capabilities. Leveraging the integration of Facebook, Instagram, and Whatsapp, I implemented an omnichannel support system that included customized workflows, self-service alternatives, and pathways.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

My goal was to provide seamless customer support by integrating web chat, social media, emails, and a ticketing system into one central hub.

What do you dislike about Support.cc by 500apps?

This solution is flawless in meeting our needs without any drawbacks. It successfully carries out the tasks it was developed for.

What features is Support.cc by 500apps currently missing?

This solution is flawless in meeting our needs without any drawbacks. It successfully carries out the tasks it was developed for.

What other products like Support.cc by 500apps have you used or evaluated?

This solution is flawless in meeting our needs without any drawbacks. It successfully carries out the tasks it was developed for.

Tamazi C.

Marketing Manager

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

5.0

May 22, 2023

The ticketing system offered by Support.cc is simply amazing.

It gives me great satisfaction to see how the Support.cc team is constantly striving to improve the tool, focusing on meeting the needs of clients and companies alike.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

My team and I faced difficulties in providing customer service due to the use of multiple tools across various channels, as well as information. To overcome these challenges, we decided to implement Support.cc, which provided us with an omnichannel tool that significantly improved the experience of our users and agents, resulting in more effective solutions for our clients. Additionally, we were able to break down information and obtain reliable real-time data.

What do you dislike about Support.cc by 500apps?

Up to this point, I haven't found any reason to dislike it. Please continue your focus on enhancing and delivering exceptional customer service.

What features is Support.cc by 500apps currently missing?

Up to this point, I haven't found any reason to dislike it. Please continue your focus on enhancing and delivering exceptional customer service.

Godwin A.

Data Analyst

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

5.0

May 08, 2023

This ticketing system is, without a doubt, the most exceptional out there.

Support.cc has proven to be a game-changer for my company, providing us with several benefits that have made our workplace more enjoyable and seamless. The platform's array of tools is impressive, but we particularly appreciate its intuitive interface and exceptional support team. They're always available to assist with any problems we encounter, providing timely and effective solutions. Furthermore, the platform allows us to manage multiple projects simultaneously, making it easier to centralize our information and stay organized.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

There is no question that our organization has reaped significant advantages from utilizing the Support.cc. It has notably improved our relationship, communication, and interaction with customers, guaranteeing they receive top-notch and proficient support in all aspects of their experience with our service.

What do you dislike about Support.cc by 500apps?

Without a doubt, this tool has served as an excellent support tool for me, and there have been no negative side effects so far. My experience with it has been entirely trouble-free.

What features is Support.cc by 500apps currently missing?

Without a doubt, this tool has served as an excellent support tool for me, and there have been no negative side effects so far. My experience with it has been entirely trouble-free.

Hassan I.

Sales Analyst

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

May 08, 2023

Support.cc: A Must-Have for Customer Service

I'm impressed with the software. The ticket management feature has helped us prioritize and assign tasks in real-time, resulting in increased productivity. I especially appreciate the ability to generate flows for repetitive tasks, reducing our workload and allowing us to focus on critical studies. But what I love most is the platform provided for our customers to address their issues and feedback effortlessly and more efficiently. Support. cc is a valuable tool for any business looking to streamline their customer service process.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc is an excellent platform. Its ticket management feature and customer platform have helped me and my team manage our workload efficiently while providing customers with an effortless medium to address their issues and feedback.

What do you dislike about Support.cc by 500apps?

This platform has not only met but exceeded my expectations, without any issues or objections, making me thrilled with it.

What features is Support.cc by 500apps currently missing?

This platform has not only met but exceeded my expectations, without any issues or objections, making me thrilled with it.

Carylon S.

QA Specialist

Used the software for : Less than 6 months (Daily)

Company Size :5001-10,000 employees

5.0

May 08, 2023

A Fantastic Support Platform

My recent experience using Support. cc as a customer service solution for a business I worked with was impressive. The platform's user-friendly interface and robust features made providing exceptional customer service a breeze. The ticket management system, in particular, enabled us to handle and track customer inquiries efficiently, leading to prompt and effective responses. Furthermore, the knowledge base and community forum were incredibly helpful in providing customers with the information they needed, ultimately reducing the volume of support inquiries we received. I highly recommend Support. Cc for anyone looking for a dependable customer service solution.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

At my company, we rely on Support.cc to track trends in support requests and determine future staffing needs based on past years. Additionally, we utilize the app's automated round-robin ticket routing system to direct requests to different support teams and monitor our interactions.

What do you dislike about Support.cc by 500apps?

I have no qualms or criticisms. There is no negative feedback that I can offer.

What features is Support.cc by 500apps currently missing?

I have no qualms or criticisms. There is no negative feedback that I can offer.

Aucoin L.

product Manager

Used the software for : 6-12 months (Daily)

Company Size :1001-5000 employees

5.0

May 02, 2023

A Fantastic Tool for Customer Support

Support. cc has significantly impacted the efficacy of my customer service team. Ticket management allows us to prioritize and manage duties effectively, and real-time monitoring ensures we meet deadlines. The chatbot and live messaging functions have enhanced our response periods and customer service. Support. Cc is an excellent instrument for streamlining customer service operations because the helpdesk reports offer valuable insights.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc boosts my customer care team's performance. Ticket management and real-time monitoring help us manage and achieve deadlines, while chatbots and live chat speed up responses. Helpdesk reports are useful. Highly recommended.

What do you dislike about Support.cc by 500apps?

This app has been incredibly reliable and always has the features I need. It's perfect for people who are always on the go and want to save time and money.

What features is Support.cc by 500apps currently missing?

This app has been incredibly reliable and always has the features I need. It's perfect for people who are always on the go and want to save time and money.

Ashorna G.

Marketing Manager

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

5.0

May 02, 2023

The Best Ticketing Systems for Customer Support

Support. cc has transformed the way our team operates. Its ticket management tool has simplified our task of prioritizing, categorizing, and assigning issues, resulting in enhanced productivity. Additionally, the knowledge base software has effectively organized and preserved reference materials, making it easier for employees to access the information they need. The real-time helpdesk reports have also given us valuable insights into our customer support statistics. The chatbot feature has been particularly useful in enabling us to promptly and efficiently address customer concerns. Support. cc is an all-in-one and efficient solution for any customer care team striving to increase their productivity.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I highly recommend Support.cc for any customer care team looking to boost productivity and streamline operations. Its powerful ticket management, knowledge base, and real-time reporting features make it a must-have tool for any customer support team.

What do you dislike about Support.cc by 500apps?

The impeccable nature of this product, combined with its remarkable stability, dependability, and superior safety features, make it a standout option for any user. Without any reservations, I highly recommend it.

What features is Support.cc by 500apps currently missing?

The impeccable nature of this product, combined with its remarkable stability, dependability, and superior safety features, make it a standout option for any user. Without any reservations, I highly recommend it.

Edyth B.

Customer Success Manager

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Apr 25, 2023

Support.cc made handling client queries a breeze for me

I have been utilizing Support.cc, an all-in-one helpdesk ticketing solution that has exceeded my expectations for several months. The platform is user-friendly, and cost-effective, and has enabled me to promptly and effectively manage customer inquiries. I am certain that I am enhancing both my business productivity and customer service, all while staying within my budget. I strongly endorse Support. Cc as a valuable asset to any business!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

If you're looking for a cost-effective way to improve your customer service, Support.cc is the answer. It's an excellent all-in-one helpdesk ticketing solution.

What do you dislike about Support.cc by 500apps?

This app has exceeded my expectations, and I have no complaints. It has all the necessary features, and it's saved me a lot of time and money. It's user-friendly and can be used for any business.

What features is Support.cc by 500apps currently missing?

This app has exceeded my expectations, and I have no complaints. It has all the necessary features, and it's saved me a lot of time and money. It's user-friendly and can be used for any business.

Becen N.

Research Analyst

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Apr 10, 2023

Support.cc: The Ultimate Platform for Customer Service Excellence

Our company's customer support strategy has undergone significant improvements thanks to Support. Cc's reporting analytics and workflow management capabilities. Using the reporting analytics feature, we can analyze customer data and gain insights to inform our decision-making. The workflow management feature also helps us automate tasks and processes, increasing productivity and efficiency.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Those in search of a comprehensive platform that comes with a plethora of features, top-notch customer service, and effortless customization will find this platform to be an excellent option.

What do you dislike about Support.cc by 500apps?

After using 500apps for some time now, we have yet to experience any issues. We are pleased with the tool's performance and have no suggestions for improvement at this time. However, we will share our thoughts if anything changes in the future.

What features is Support.cc by 500apps currently missing?

After using 500apps for some time now, we have yet to experience any issues. We are pleased with the tool's performance and have no suggestions for improvement at this time. However, we will share our thoughts if anything changes in the future.

Jadan D.

Marketing Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Mar 20, 2023

The best customer support platform.

I have been using Support. Cc for a few months now and am very impressed with their service. The 24/7 live chat service has been incredibly helpful in providing a great customer experience. I can focus on solving my customers' problems rather than worrying about how they can contact me. Support. Cc has been very responsive and helpful in assisting my team and me with any questions or issues. The customer service team is knowledgeable and friendly, making them a pleasure to work with. I highly recommend Support. Cc for top-notch customer service and project management.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

The ticketing system is very efficient and makes it easy to track customer issues and follow up on inquiries quickly. The customer support team is very helpful and always available to answer any questions. The software is also very affordable, making it a great choice for businesses of any size.

What do you dislike about Support.cc by 500apps?

This product is simply amazing - it's saved my team a ton of time and our workflow is much better for it. Not a single issue!

What features is Support.cc by 500apps currently missing?

This product is simply amazing - it's saved my team a ton of time and our workflow is much better for it. Not a single issue!

Rolex N.

Marketing Consultant

Used the software for : Less than 6 months (Daily)

Company Size :1001-5000 employees

Verified By : google

5.0

Mar 13, 2023

Managing customer experience and engagement with this tool is excellent

I highly recommend Support. Cc as a great customer support software solution. It is an intuitive and comprehensive platform that makes managing customer inquiries easy and provides excellent customer service. The reporting and analytics features and the customer feedback survey feature make it an ideal solution for businesses of all sizes.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I've been using Support.cc for about a few months now as a customer support software solution and I'm extremely impressed. The self-service portal is incredibly helpful for customers who are able to help themselves when needed, and the knowledge base & ticket management system is comprehensive and easy to use. I've had great success with the ticket automation feature, which has made it easier to quickly and effectively manage customer inquiries. The live chat feature is also quite useful for getting questions answered quickly. In short, Support.cc is an outstanding customer support software solution that makes it easy to manage customer inquiries and provide great customer service. Highly recommend!

What do you dislike about Support.cc by 500apps?

It is difficult for me to think of anything that I dislike about this product. It is awesome to work with Support.cc!

What features is Support.cc by 500apps currently missing?

It is difficult for me to think of anything that I dislike about this product. It is awesome to work with Support.cc!

Lucas D.

Marketing Specialist

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

Verified By : google

5.0

Mar 20, 2023

Using Support.cc, support workflows become smoother

Support. Cc is an excellent customer service platform for businesses of all sizes. The powerful ticket management system, integrated applications, and customizable features make it a great tool for managing customer support and queries. The customer service team is also incredibly helpful and knowledgeable, ensuring businesses get the best customer service experience.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I've been using Support.cc for the past few months, and I can confidently say that it's one of the best customer support software out there. It provides me with the tools I need to take control of my helpdesk and quickly answer customer support queries. With its live chat, email integration, knowledge base, contact management, task management, workflow management, group categorization, and more, I'm able to quickly and efficiently solve customer issues. Not only that, but Support.cc also offers great customer service, which is always helpful when you need answers quickly. All in all, Support.cc is a great software to have in your arsenal, and I highly recommend it to anyone looking for a comprehensive customer support solution.

What do you dislike about Support.cc by 500apps?

Support.cc was a pleasant experience overall. Our needs were met and we found just what we were looking for.

What features is Support.cc by 500apps currently missing?

Support.cc was a pleasant experience overall. Our needs were met and we found just what we were looking for.

Bismark M.

Sales Operations Analyst

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

Verified By : google

5.0

Mar 06, 2023

The most comprehensive and user-friendly help desk solution on the market

Regardless of size, Support. Cc is the ideal customer service solution. The software allows us to create a ticketing system, knowledge base, and reporting system to help us provide prompt and efficient customer service.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I've been very pleased with my experience using Support.cc. It's easy to use and offers comprehensive customer service capabilities, making it a great tool for customer service teams.

What do you dislike about Support.cc by 500apps?

This application has never failed me down and always contains the functionality I require, so I actually like using it. I find that it helps me save time and money because I am a busy person. I would suggest it to anyone looking for a dependable programme that is also simple to use.

What features is Support.cc by 500apps currently missing?

None

William B.

Customer Success Manager

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified By : google

5.0

Mar 06, 2023

Achieving Top-Notch Customer Support with a Web Platform

The software is easy to use and set up. It has a simple interface that is easy to navigate, and the customer support staff is always available to help me if I have any questions. The software also provides detailed reports and analytics so I can track how well my customer support team is performing.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I have been using Support.cc for a few months now and I am extremely impressed with the platform. The customer support software is incredibly easy to use and navigate. I have found that it has greatly improved the efficiency of our customer support process. The live chat feature is incredibly useful for quickly responding to customer inquiries, and the knowledge base helps us provide customers with the right answers to their questions. The contact management and task management features are also great for keeping track of customer interactions and tasks. Overall, I highly recommend Support.cc to anyone looking for an effective customer support solution.

What do you dislike about Support.cc by 500apps?

In all honesty, I can't think of a single item that I dislike. It is a reliable piece of software in every aspect.

What features is Support.cc by 500apps currently missing?

In all honesty, I can't think of a single item that I dislike. It is a reliable piece of software in every aspect.

Awine L.

Marketing Analyst

Used the software for : 1-2 years (Daily)

Company Size :501-1000 employees

Verified By : google

5.0

Mar 02, 2023

An excellent support team that is quick and helpful and offers great customization options

The Support. Cc customer support solution is perfect for all sizes of businesses. Using this software, we can create a ticketing system and knowledge base that will assist us in providing quick and effective customer service. The reporting functionality on Support. Cc also allows us to see all our support activities in full transparency.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Using support.cc, I have automated a lot of my customer service requirements. A number of features are included in this app, including knowledge base support and ticket management. A professional approach to customer care and support.

What do you dislike about Support.cc by 500apps?

I love this app! It's never let me down and has always had the features I needed. As a busy person, I find that it saves me both time and money. I would recommend it to anyone looking for an app that is both easy to use and reliable.

What features is Support.cc by 500apps currently missing?

Nothing i can think right now

Haruna S.

Customer Success Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Mar 02, 2023

This is a great tool for managing processes.

I have been using Support. cc for a few months now and am very pleased with the product. It is a great tool for managing all our customer support channels in one place. The automation and reporting features are extremely helpful and can be customized to our needs. The customer support team is also great; they are always quick to respond whenever I need assistance. Overall, Support. cc is an excellent tool for managing customer support, and I highly recommend it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc is an amazing tool for customer service. I love the automation flows, which allow me to quickly respond to customers and let them know that their issues are being taken care of. The integration with CRM.io is also useful, and the bulk action feature is great for quickly checking multiple items. Highly recommended!

What do you dislike about Support.cc by 500apps?

Not much to complain about, because it helps my team save a lot of time.

What features is Support.cc by 500apps currently missing?

Not much to complain about, because it helps my team save a lot of time.

Godwin A.

Marketing Research Analyst

Used the software for : Less than 6 months (Daily)

Company Size :201-500 employees

Verified By : google

5.0

Feb 27, 2023

Excellent for customer service

Support. Cc is the perfect customer support solution for businesses of all sizes. With this software, we can create a ticketing system and a knowledge base to help us provide quick and efficient customer service. Support. Cc also has us covered from a reporting perspective so we can have full transparency into our support activities.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc has been an extremely effective platform that I have used to handle customer support and service. The user-friendly interface allows customer support issues to be easily tracked and resolved. This has been a lifesaver for me when trying to maintain a high level of customer satisfaction.

What do you dislike about Support.cc by 500apps?

This app is amazing! It has everything I need and it saves me time and money. I highly recommend it to anyone looking for a great app.

What features is Support.cc by 500apps currently missing?

None, as of in my mind

abraham a.

Marketing Analyst

Used the software for : Less than 6 months (Daily)

Company Size :1001-5000 employees

Verified By : google

5.0

Feb 27, 2023

Easiest way to connect and interact with website visitors!

I have been using Support. Cc for the last few months. It's been running perfectly. I've seen live chat make a big difference in customers' happiness. The best part is that I can easily see how my support requests are going and get a message when they are done.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc is a customer support system that is user-friendly and easy to integrate with other applications. It enables us to manage support requests to ensure timely resolution of customer queries, monitor the status of all requests and collaborate on them with your team. This customer support software is an all-in-one application that tracks our customer interactions and makes it easy to manage our support tasks. It also comes with a built-in chatbot application that allows us to automate workflows and provide quality support to our customers.

What do you dislike about Support.cc by 500apps?

My team enjoys using this app! It has been a tremendous assistance in giving instant service to our customers. We've had no issues with it, and it's been a wonderful addition to our team.

What features is Support.cc by 500apps currently missing?

My team enjoys using this app! It has been a tremendous assistance in giving instant service to our customers. We've had no issues with it, and it's been a wonderful addition to our team.

Mumin K.

Customer Success Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Feb 27, 2023

Streamline Your Ticketing Process with Support.cc

Finally, Support. Cc also allows businesses to add tags and complete tasks securely and efficiently. This makes it easier for companies to keep track of customer inquiries and requests. It also allows for quick and easy sorting of customer data.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I highly recommend Support.cc as an all-in-one helpdesk ticketing solution. I've been using it for a few months now and can confidently say that it has been a great asset to my business. It's easy to use, incredibly affordable and has helped me to quickly and efficiently handle my client queries. I'm sure that my customer service and business productivity have both improved since using Support.cc, and all within my budget. I highly recommend this product to any business looking for an efficient and cost-effective helpdesk ticketing solution.

What do you dislike about Support.cc by 500apps?

I don't have any complaints, I love it! It fulfills all of my needs and more!

What features is Support.cc by 500apps currently missing?

I don't have any complaints, I love it! It fulfills all of my needs and more!

Uduak O.

Business Analyst

Used the software for : 6-12 months (Daily)

Company Size :501-1000 employees

Verified By : google

5.0

Feb 20, 2023

The Support.cc platform helps us manage our tickets

I've been using Support. Cc to handle my support requests for a year, and it's been a pleasure. You won't be able to figure out how to use this tool. Could you talk to the Support.Cc team, which is why they're here. The team is very nice and always there to help you get the most out of their software. Support. Cc iCca great piece of software that has helped me in so many ways to improve my business. I suggest this software to anyone who needs help desk software or wants to improve their customer service.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Having used Support.cc for customer support and service, I have found it to be an effective platform. With the platform's user-friendly interface, customer support issues can be tracked and resolved easily.

What do you dislike about Support.cc by 500apps?

There is nothing about Support.cc that needs improvement; I am happy with it as it is

What features is Support.cc by 500apps currently missing?

There is nothing about Support.cc that needs improvement; I am happy with it as it is

Boahemaa A.

Sales Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Feb 20, 2023

Achieving Customer and Agent Happiness with Support.cc

Support. Cc is extremely affordable and has great value for money. It is also incredibly powerful and comes with various features and tools to help us better manage and streamline our customer service. Customer support is also top-notch, always available to answer questions or resolve issues. Overall, I am very impressed with Support. Cc and highly recommend it to any business looking for a reliable and powerful customer service tool. It has made our customer service process smoother and more efficient, and I look forward to continuing to use it in the future.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I highly recommend Support.cc for customer service needs. This intuitive and user-friendly platform has a great suite of features, including the Helpdesk Automation feature that allows us to answer customer queries quickly and efficiently, eliminating the need for manual labor. The customization options make it easy to personalize the customer experience. Support.cc is affordable, powerful, and the perfect customer service tool for any business. Highly recommended!

What do you dislike about Support.cc by 500apps?

Read receipts are required because we do not know if our clients have read their tickets; otherwise, Support.cc is a comprehensive solution.

What features is Support.cc by 500apps currently missing?

Read receipts are required because we do not know if our clients have read their tickets; otherwise, Support.cc is a comprehensive solution.

Paul L.

Marketing Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Feb 13, 2023

Maintaining Ticketing Organization with Support.cc

I was very impressed with the Support. Cc. The features are amazing, and the customer service team was very helpful in answering our questions. I highly recommend this software to any business looking for a comprehensive ticketing system.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

I recently started using Support.cc for my business customer service needs and I'm very pleased with the results. It's an all-in-one helpdesk ticketing solution that allows me to quickly and effectively respond to customer queries. It's easy to use and the customer service team is always available to help if I have any questions.The ticketing system is straightforward and allows me to track customer queries, assign tasks and set follow-up reminders. I can also customize my support requests and the types of responses my customers receive. This means I'm able to provide better service to my customers and keep my customer service team on the same page. I'm also impressed with the cost of Support.cc. It's affordable and I'm able to get the most out of my budget. I'm confident that this product is helping me improve my customer service and business productivity. Highly recommend Support.cc!

What do you dislike about Support.cc by 500apps?

I enjoyed using this software a lot. It did not have any significant drawbacks.

What features is Support.cc by 500apps currently missing?

I enjoyed using this software a lot. It did not have any significant drawbacks.

Matthew E.

customer support specialist.

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

5.0

Feb 13, 2023

Get Support Solutions Instantly with Support.cc...

Support. Cc is a powerful tool for managing customer support requests and providing a better customer experience. The platform allows you to easily manage customer queries, assign tasks, and provide timely resolutions. With a brandable knowledge base, customers can find answers quickly. Integrating AI-powered chatbots, live-chat software, and other powerful built-in applications makes Support. Cc is an even more powerful tool. The ability to plan and collaborate on support requests with your team makes providing fast, effective customer service easier. The integration with CRM software ensures that all user activity is tracked and monitored. Overall, Support. Cc is an invaluable tool for any customer service team looking to improve customer experience.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Support.cc by 500apps After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Support.cc by 500apps?

Support.cc is an efficient ticketing software that makes it easy to keep track of customer interactions. It automates the time-consuming and repetitive tasks, freeing up your time to focus on more important tasks. The knowledge base software makes it easy to provide customers with content and references, while the advanced reports provide insights into customer service. I highly recommend Support.cc!

What do you dislike about Support.cc by 500apps?

It would be great if we can have a dashboard for Knowledge base or a report that shows the stats.

What features is Support.cc by 500apps currently missing?

It would be great if we can have a dashboard for Knowledge base or a report that shows the stats.

Read More

Alternatives of Support.cc by 500apps

Explore alternative software options that can fulfill similar requirements as Support.cc by 500apps. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Support.cc by 500apps FAQs

How much does Support.cc by 500apps cost?

The starting price of Support.cc by 500apps is $ 1008/Per Month. It has different pricing plans:

  1. Monthly Plan : $ 1008/Per Month

Support.cc by 500apps also provides a free trial to users.

What apps do Support.cc by 500apps integrate with?

Support.cc by 500apps integrates with various apps:

  • GMail
  • Jira
  • Hubspot

What are the top 5 features for Support.cc by 500apps?

The top 5 features for Support.cc by 500apps are:

  • Customer Management
  • Task Management
  • Contact Management
  • Call Routing
  • Call Recording
Free Demo Get Pricing
Free Demo