What is Support.cc by 500apps?

Manage tickets, Automate SLAs and provide a knowledge base in your customer support software to take care of all of your customer's needs with very little effort.

Pricing

Support.cc by 500apps Starting Price

$ 14/Per Month

Awards
Support.cc by 500apps Award

Our Awards and Recognition

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Support.cc by 500apps Screenshots

Key Features of Support.cc by 500apps

Here are the powerful features that make Support.cc by 500apps stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Amazon
  • 2-Way Messaging
  • Account Alerts
  • Account Management
  • Action Management
  • Activity / News Feed
  • Activity Log
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Appointment Management
  • Approval Workflow
  • Archiving
  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Scans
  • Availability Management
  • Backlog Management
  • Backup Management
  • Bandwidth Monitoring
  • Barcoding / RFID
  • Baseline Manager
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • Brainstorming
  • Calendar Management
  • Call Center
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Campaign Management
  • Campaign Tracking
  • Canned Responses
  • Capacity Monitoring
  • Case Management
  • Cataloging/Categorization
  • Change Calendar
  • Change Management
  • Change Planning
  • Channel Attribution
  • Channel Management
  • Chargeback Tracking
  • Chat / Messaging
  • Check-in / Check-out
  • Churn Management
  • CMDB
  • Collaboration
  • Commercial Properties
  • Commission management
  • Communication Management
  • Community Forums
  • Community Management
  • Complaint Classification
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Syndication
  • Contract Lifecycle Management
  • Contract Management
  • Contract Negotiation
  • Corrective Actions (CAPA)
  • Cost Tracking
  • Curriculum Management
  • Customer Complaint Tracking
  • Customer DataBase
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Integration
  • Data Matching
  • Data Visualization
  • Decision Tree
  • Depreciation Management
  • Depreciation Tracking
  • Device management
  • Device Targeting
  • Discussion Boards
  • Discussion Threads
  • Dispatch Management
  • Dispatching
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Archiving
  • Email Distribution
  • Email Integration
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Employee Database
  • Enrollment Management
  • Equipment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event-Based Notifications
  • Expiry Notifications
  • Feedback Collection
  • Feedback Management
  • Field Sales Management
  • File Transfer
  • Filtering
  • Financial Aid Management
  • Fixed Line Compatibility
  • Forms Management
  • FTP Monitoring
  • GDPR Compliance
  • Geo Targeting
  • Government Contracts
  • Hardware Inventory
  • Help Desk Management
  • Impact Management
  • Inbound Call Center
  • Inbox Queue Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Instant Retrieval
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Interactive Voice Response
  • Internal Cost Allocation
  • Internet Usage Monitoring
  • Inventory control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • IT Asset Management
  • Job Management
  • Knowledge Base Management
  • Knowledge Management
  • Known Issue Management
  • Lead Management
  • License Management
  • Live Chat
  • Location Tracking
  • Macros
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Manual Dialer
  • Mass Notifications
  • Message Personalization
  • Mobile Access
  • Mobile Notifications
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Patch Deployments
  • Multiple Brands Products
  • Network Monitoring
  • Network Wide Management
  • Newsletter Management
  • Notes Management
  • Notification Scheduling
  • Offline Form
  • On-Demand Communications
  • Onboarding
  • Online Activation
  • Online Forums
  • Opportunity Management
  • Outbound Call Center
  • Patch Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Policy Management
  • Pre-built Templates
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Predictive Modeling
  • Preventive Maintenance
  • Print Management
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Procurement Management
  • Project Management
  • Proposal Generation
  • Push Notifications
  • QR Codes
  • Quality Assurance Management
  • Queue Management
  • Queue Manager
  • Quotes/Estimates
  • Real Time Chat
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Chat
  • Recurring Issues
  • Referral Tracking
  • Relationship Mapping
  • Release & Deployment Management
  • Release Management
  • Remediation
  • Remote Access
  • Remote Protection
  • Remote Systems Monitoring
  • Reporting/Analytics
  • Requirements Review
  • Requisition Management
  • Residential Properties
  • Response Management
  • ROI Tracking
  • Root-Cause Diagnosis
  • Routing
  • Saas helpdesk software
  • Sales Forecasting
  • Scenario Planning
  • Scheduled Messaging
  • Scheduling
  • Screen Sharing
  • Search
  • Self Service Portal
  • Self-service automation
  • Sell Side (Customers)
  • Sentiment Analysis
  • Server Monitoring
  • Server Performance
  • Service Automation
  • Service Catalog
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service History
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Shared Inboxes
  • Shared Mailboxes
  • Signature Management
  • SLA Management
  • SLA Monitoring
  • Social Media Integration
  • Social Media Metrics
  • Social Media Monitoring
  • Software Inventory
  • Software License Management
  • Software Metrics
  • Spam Blocker
  • Specialty Contracts
  • Supplier Management
  • Survey Management
  • Task automation
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Text to Speech
  • Third Party Integration
  • Ticket Automation
  • Ticket Management
  • Ticket/Issue Tracking
  • Ticketing system
  • Time Clock
  • To-Do List
  • Transaction Monitoring
  • Transfers/Routing
  • Trend Analysis
  • Troubleshooting Reports
  • Two-Way Communication
  • Uptime Monitoring
  • Uptime Reporting
  • Usage Reporting
  • Usage Tracking / Analytics
  • User Activity Monitoring
  • Vegetation Mapping
  • Vendor Management
  • Version Control
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Notifications
  • Voice Customization
  • Voice Mail
  • Warranty Management
  • Warranty Tracking
  • Web Threat Management
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Whitelisting / Blacklisting
  • Work order management
  • Workflow Automation
  • Workflow Management
Show More
  • Activities Booking
  • Activity Registration
  • Artist Management
  • Attendance management
  • Attendee Segmentation
  • Auction Management
  • Audience Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Barcode Support
  • Billing & Invoicing
  • Box Office Management
  • Calendar Management
  • Campaign Management
  • Central Reservation System
  • Class Registration
  • Concessions Management
  • Confirmation/Reminders
  • Contact Management
  • Contract Management
  • Contribution Tracking
  • Credential Management
  • CRM
  • Customer DataBase
  • Customer Management
  • Data Import / Export
  • Data Synchronization
  • Discount/Coupon Management
  • Dispatch Management
  • Donor Management
  • Email Marketing
  • Event Calendar
  • Event Management
  • Event Registration
  • Fixed Route Management
  • Fleet / Equipment Management
  • Form Builder
  • Fundraising Management
  • GDS / OTA Integration
  • General Admission
  • Grant Management
  • Group Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Itinerary Creation
  • Kiosk Ticketing
  • Landing Pages / Web Forms
  • Lead Capture
  • Load Management
  • Marketing Management
  • Membership Management
  • Mobile Ticketing
  • Multi-Event Management
  • Multiple Route Support
  • Online payments
  • Online Registration
  • Online Ticketing
  • Onsite Printing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Payment Processing
  • Pledge Management
  • POS
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • QR Codes
  • Quote Management
  • Recognition Management
  • Recurring Giving
  • Refund Automation
  • Registration Management
  • Remote Access
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Routing
  • Scheduling
  • Season Tickets
  • Self Check-in
  • Social Media Promotion
  • Staff Scheduling
  • Surveys & Feedback
  • Ticket / Order Fulfillment
  • Ticket Brokering
  • Ticket Scanning
  • Touch Screen
  • Training Management
  • Transportation Management
  • Usage Reporting
  • Vendor Management
  • VIP
  • Volunteer Management
  • Volunteer Profiles
  • Wait List Management
  • Wireless Internet Access
Show More
  • 360 Degree Feedback
  • Action Management
  • Agent Productivity
  • Alerts & Notifications
  • Alerts / Escalation
  • Alerts/Escalation
  • Analytics
  • Annotations
  • Appointment Management
  • Archiving
  • Auto-tag tickets
  • Automated Routing
  • Batch Communications
  • Billing & Invoicing
  • Blogs
  • Brand Management
  • Call Sharing
  • Caller ID
  • Camera
  • Chat / Messaging
  • Churn Management
  • Collaboration
  • Community Forums
  • Community Management
  • Complaint Monitoring
  • Content Management
  • Contract Management
  • Conversion Tracking
  • CRM integration
  • Customer DataBase
  • Customer Service
  • Dashboard
  • Data Security
  • Data Visualization
  • Distribution Management
  • Document Management
  • Domain mapping
  • Email / Online
  • Email Distribution
  • Email Integration
  • Embeddable self-service
  • Event Management
  • Extensibility
  • Feedback Collection
  • Feedback Management
  • Field Predictions
  • For Mobile
  • For Websites
  • Group Management
  • Guided Conversations
  • Help Desk Management
  • Inbox Queue Management
  • Incident Management
  • Instant Messaging
  • Instant Retrieval
  • Interactive Content
  • Issue Tracking
  • KB Bot
  • Knowledge Base
  • Knowledge Management
  • Known Issue Management
  • Live Chat
  • Live chat system
  • Macros
  • Member Directory
  • Membership Management
  • Multi-brand Help Center
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Channel Publishing
  • Multi-Department
  • Multi-Language
  • Multiple Brands Products
  • Omnichannel
  • On-Demand Communications
  • On-Demand Recording
  • Online Activation
  • Online Forums
  • Performance Metrics
  • Personalization
  • Problem Management
  • Process Automation
  • Queue Management
  • Real-time Chat
  • Reply Assistant
  • Requirements Review
  • Reverse Phone Lookup
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • SLAs & Escalations
  • Social Media
  • Social Media Integration
  • Social media management
  • Software Metrics
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Analytics
  • Third Party Integration
  • Ticket Assignment
  • Ticket Management
  • Time Tracking
  • To-Do List
  • Trend Analysis
  • Usability Testing
  • User Journeys
  • User Research
  • User Research Analysis
  • Video Content
  • Web Forms
  • Website Management
  • Workflow Management
Show More

Support.cc by 500apps Pricing

Here are the pricing plans for Support.cc by 500apps. Choose the plan that best fits your requirements and budget. Get Detailed Support.cc by 500apps pricing as per your requirements.

Monthly Plan
$ 14
Per Month
  • All Basic features
Get Pricing

Support.cc by 500apps Specifications

Get a closer look at the technical specifications and system requirements for Support.cc by 500apps. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
Dutch
English
French
Italian
Portuguese
Spanish
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Support.cc by 500apps Categories on SoftwareSuggest :
Integrations :
  • GMail
  • Jira
  • Hubspot
Company Details :
Company Name : 500apps
Headquarter : Mukilteo
Website : Visit Website
Full Address : 99 Wall Street #1135 New York, NY 10005

Support.cc by 500apps Comparisons

Compare Support.cc by 500apps with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Support.cc by 500apps Description

Here's the comprehensive description of Support.cc by 500apps. Gain a brief understanding of its unique features and exceptional benefits.

Support.cc by 500apps is a Help Desk Software used to manage and resolve queries and issues of customers. You can create knowledge pages to provide easy access to customers.

Delight your customers with multi-channel Help Desk Software which includes email ticketing, social responses, phone calls, task management, and smart bots.

Ticket Management: Create and organize tickets more effectively to better manage and sort customer support inquiries from different channels.

Bots and Live Chat: You can integrate live chat to provide instant support and ticketing 

Knowledge Base: Create a page considering  your customer's inquiries proactively within your customer support software by using a self-service library 

Helpdesk Automation: Customize conditions and actions to build powerful workflows 

Advanced Reports: Gain critical insights into your customer service efforts by analyzing data and determining strategies for improving processes. 

Telephony: Get a Click-to-Call option for the users using in-built VOIP.

Contact Management: Manage your most important clients and partners, and organize their information in one place.

Task Management: Prioritize your daily work, delegate tasks to your co-workers, share files with clients or team members, monitor the progress of your project, and track time spent on each task.

Email Integration: Integrate with email tools and get an instant notification the moment a new ticket is created.

Group Categorization: Gather and organize by categorizing the ticket into groups, prioritize them, and close tickets effortlessly.

500apps supports your business with advanced software that delivers actionable insights and ensures high yield and superior customer experience.

  • All-in-One Suite for Businesses gives 50 apps for your complete business
  • 50 apps for a Flat $14.99 per user
  • 6 locations and 12 language
  • 24/5 Support and 99.5% Uptime Guarantee
  • No cap on feature use
  • Automation of all the routine tasks of the department
  • 200+ Integrations with the third party
  • Support countless Plugins
  • Create Multiple workspaces for each department

Overall Support.cc by 500apps Reviews

Thinking about using Support.cc by 500apps? Check out verified user reviews & ratings based on Support.cc by 500apps's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 33 Reviews

Write a Review Or
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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 99.7%

Likelihood to recommend

Out of 100%

Support.cc by 500apps Pros and Cons

"Overall, Using Support.cc has proven to be an excellent journey. It addresses client problems instantly and stands as a crucial software for our organization."

"The user-friendly interface of Support.cc makes it easier to manage customer contacts across a range of channels. Customization, automation, and thorough analytics on the platform improve overall customer service effectiveness."

"In my personal experience with Support.cc, I can confidently say it has been a game-changer for my business, addressing crucial pain points and delivering a host of advantages."

"Speaking from my own encounter, this software proved exceptional, with no noteworthy downsides."

"Presently, there's nothing in particular that I dislike about this app because it has offered me a seamless user experience."

"While using the product, I made sure to inspect it thoroughly, and I didn't come across any flaws or issues."

Alternatives of Support.cc by 500apps

Explore alternative software options that can fulfill similar requirements as Support.cc by 500apps. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Support.cc by 500apps FAQs

How much does Support.cc by 500apps cost?

The starting price of Support.cc by 500apps is ₹ 1008/Per Month. It has different pricing plans:

  1. Monthly Plan : ₹ 1008/Per Month

Support.cc by 500apps also provides a free trial to users.

What apps do Support.cc by 500apps integrate with?

Support.cc by 500apps integrates with various apps:

  • GMail
  • Jira
  • Hubspot

What are the top 5 features for Support.cc by 500apps?

The top 5 features for Support.cc by 500apps are:

  • Customer Management
  • Task Management
  • Contact Management
  • Call Routing
  • Call Recording
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