SupportBee
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What is SupportBee?
SupportBee Helps Your Team Collaborate & Deliver Friendly Customer Service. It converts your email into a customer support system. It is easy to manage emails for all the departments within organizations from a single inbox in the software and manually refresh pages for new tickets in SupportBee.
Pricing
SupportBee Starting Price
$ 15/User/Month
Awards
Our Awards and Recognition
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Key Features of SupportBee
Here are the powerful features that make SupportBee stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Email Ticketing
- Collaborative Ticketing
- Knowledge Base
- Customer Portal
- Canned Responses
- Custom Fields
- Ticket Labels
- Private Notes
- Ticket Merging
- Ticket Assignments
- Service Level Agreements (slas)
- Automations
- Custom Workflows
- Reporting And Analytics
- Customer Satisfaction Surveys
- Third Party Integrations
- Mobile Access
- Multi Brand Support
- Customizable Branding
- Api Access
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SupportBee Screenshots
SupportBee Pricing
Here are the pricing plans for SupportBee. Choose the plan that best fits your requirements and budget. Get Detailed SupportBee pricing as per your requirements.
Startup
$ 15
User/Month
- Unlimited Email Inboxes/Tickets
- Customer Management
- Snippets
- Filters
- Customer Satisfaction Ratings
- Two Factor Authentication
- API Access
- In Depth Reports
- Audit Trail
- 1 Team
- Basic Integrations
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Enterprise
$ 20
User/Month
- Everything in Startup+
- 3 Teams
- Enterprise Integrations
- Business Hours
- Customer Portal Software
- Portal Access for Customer Groups
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The pricing information for SupportBee is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 18th May 2025.
Free Trial is available
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SupportBee Specifications
Get a closer look at the technical specifications and system requirements for SupportBee. Find out if it's compatible with your operating system and other software.
Company Details :
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SupportBee Comparisons
Compare SupportBee with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
SupportBee Resources
Overall SupportBee Reviews
Thinking about using SupportBee? Check out verified user reviews & ratings based on SupportBee's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Showing 3 out of 3 Reviews
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Best Product
SupportBee has been instrumental in helping us upgrade our customer support systems. Being in an industry with close customer interaction, we have benefited immensely from the many automated tools it provides. The unlimited tickets and unlimited integrations are features that are not available in most other software in the same price range.
Useful 0
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Very usefully advance functionalities!!!!!
We have been among the early users of SupportBee and have to say, the software works tirelessly and effortlessly like a bee. We found that even the basic start-up plan we chose had quite advanced functionalities as well as support for up to 7 users, which is more than enough for us.
Useful 0
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Best Help Desk Software
The SupportBee software has really helped us with integration and onboarding from our previous basic software. With compatibility for 20 users and 5 teams, the software offers ample options for a medium-sized enterprise like ours. In our limited time using it, we have found the software to be extremely intelligent and well-appointed, and it is particularly useful for advanced functionalities such as SLA management.
Useful 0
Alternatives of SupportBee
Explore alternative software options that can fulfill similar requirements as SupportBee. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SupportBee FAQs
How much does SupportBee cost?
The starting price of SupportBee is $ 15/User/Month. It has different pricing plans:
- Startup : $ 15/User/Month
- Enterprise : $ 20/User/Month
SupportBee also provides a free trial to users.
What are the top 5 features for SupportBee?
The top 5 features for SupportBee are:
- Document Management
- Email Integration
- Customer DataBase
- Social Media Integration
- Live chat system
What type of customer support is available from SupportBee?
The available support which SupportBee provides is:
- Phone
- Training
What platforms does SupportBee support?
SupportBee supports a variety of platforms including Android and IOS.
What types of businesses does SupportBee serve?
SupportBee serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.
How is SupportBee commonly used?
SupportBee is commonly used for various purposes, such as Ticketing Management, Help Desk, Any Industry and more.
Who are the primary competitors of SupportBee?
The three major competitors of SupportBee are SMART SERVICE DESK ITSM, OneDesk and Octopus ITSM. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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