What is SupportBee?

SupportBee Helps Your Team Collaborate & Deliver Friendly Customer Service. It converts your email into customer support system. It is easily to manage emails for all the departments with organizations from single inbox in the software and manually refresh pages for the new tickets in SupportBee.

Pricing

SupportBee Starting Price

Awards
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SupportBee Screenshots

Key Features of SupportBee

Here are the powerful features that make SupportBee stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Document Management
  • Email Integration
  • Customer DataBase
  • Social Media Integration
  • Live chat system
  • Billing & Invoicing
  • Knowledge Base
  • Alerts/Escalation
  • Incident Management
  • Service Desk (ITIL ITSM)
  • Ticket Management
  • Help Desk Management
  • Problem Management
  • Service Level Management
  • Service Level Agreement (SLA) Management

SupportBee Pricing

Here are the pricing plans for SupportBee. Choose the plan that best fits your requirements and budget. Get Detailed SupportBee pricing as per your requirements.

Startup
$ 69
Month
  • 7 Users & 1 Team
  • Unlimited Tickets
  • Unlimited Email Addresses
  • In-depth Reports
  • Unlimited Integrations
  • Collision Detection
  • API Access
  • Reliable & Secure
  • Awesome Customer Support
Pricing
Enterprise
$ 149
Month
  • Startup+
  • 20 Users & 5 Teams
Pricing
Unlimited
$ 499
Month
  • Enterprise+
  • Unlimited Users & Teams
Pricing

SupportBee Specifications

Get a closer look at the technical specifications and system requirements for SupportBee. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
SAAS
Accessibility :
API
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
StartUps
SMEs
Enterprises
Available Support :
Email
Phone
Training
Company Details :
Company Name : SupportBee
Website : Visit Website

SupportBee Comparisons

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Overall SupportBee Reviews

Here's our unbiased review of SupportBee. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 3 Reviews

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

3 SupportBee Reviews

Hear directly from customers who have used SupportBee. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Aditya

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 05, 2016

Best Product

SupportBee has been instrumental in helping us upgrade our customer support systems and being in an industry with close customer interaction, we have benefitted immensely from the many automated tools that it provides. The unlimited tickets and the unlimited integrations is a feature that is not available in most other software in the same price range.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Priya

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 02, 2016

Very usefully advance functionalities!!!!!

We have been among the early users of SupportBee and will have to say, the software does work tirelessly and effortlessly like a bee. We have found that even the basic start-up plan that we chose had quite advanced functionalities as well as support for up to 7 users, which is more than  enough for us.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Ketan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 07, 2016

Best Help Desk Software

The supportbee software has really helped us in integration and on-boarding from our previous basic software. With 20 users and 5 teams’ compatibility, the software has enough and more options for a medium sized enterprise, such as ours. In our limited time, we have found that the software is extremely intelligent and well-appointed, and is extremely useful for advanced functionalities, such as SLA management.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Alternatives of SupportBee

Explore alternative software options that can fulfill similar requirements as SupportBee. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

SupportBee FAQs

How much does SupportBee cost?

The starting price of SupportBee is $ 4968/Month. It has different pricing plans:

  1. Startup : $ 4968/Month
  2. Enterprise : $ 10728/Month
  3. Unlimited : $ 35928/Month

SupportBee also provides a free trial to users.

What are the top 5 features for SupportBee?

The top 5 features for SupportBee are:

  • Document Management
  • Email Integration
  • Customer DataBase
  • Social Media Integration
  • Live chat system
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