What is Survaider?
Survaider is a SaaS-based Customer Experience Management solution which helps brands to measure, understand, and improve customer experience. It aggregates customer opinions from all available channels like direct feedback, social media, review websites, CRM, helpdesk and helps businesses in measuring loyalty and satisfaction scores to improve their service quality.
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Key Features of Survaider
- Customer Feedback
- Ticket Management
- Issue Tracking
- Competitor Analysis
- Feedback management
- Online Reputation Management
- Detailed Analytics
- Automated Response
- Opinion Monitoring
- On-Site Feedback Form
- Team Collaboration
- Business Insights
- Review Management
- Social Listening
- Real Time NPS Tracking
- Customer Experience Management
Survaider Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly
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Desktop Platforms
Mobile Platforms
Language Support
- English
Survaider Categories on SoftwareSuggest
Company Details
Survaider
Opiniofi Technologies Pvt. Ltd. 482, 10th Main, 40th Cross, 5th Block Jayanagar Bengaluru 560041, Karnataka India
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Overall Reviews
Survaider Pros and Cons
Pros
"Send constructive feedback, Enables you to express recognition at any time, Build the team spirit with more face-to-face conversations."
Cons
"Excellent features, but sometimes my team doesn't find it good."
Survaider Reviews (1)
Daniel
Used the software for : More than 1 year
Company Size :11-50 employees
Gives Actionable feedback in real time.
In any organization, employees should be given feedback at times so that they can understand where they are. You should be ready with up-to-date information for giving them a feedback. It is difficult to monitor each activity of an employee so I always recommend this product to all. With Survaider, things can be made very easy to do. Some People find the task of filling forms and all time-consuming and therefore, do not like it.
What do you like best about Survaider?
Send constructive feedback, Enables you to express recognition at any time, Build the team spirit with more face-to-face conversations.
What do you dislike about Survaider?
Excellent features, but sometimes my team doesn't find it good.
Survaider FAQs
What are the top 5 features for Survaider?
The top 5 features for Survaider are:
- Customer Feedback
- Ticket Management
- Issue Tracking
- Competitor Analysis
- Feedback management
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