What is Survaider?

Survaider is a SaaS-based Customer Experience Management solution which helps brands to measure, understand, and improve customer experience. It aggregates customer opinions from all available channels like direct feedback, social media, review websites, CRM, helpdesk and helps businesses in measuring loyalty and satisfaction scores to improve their service quality.

Survaider Starting Price

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Survaider Screenshots

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Key Features of Survaider

  • Customer Feedback
  • Ticket Management
  • Issue Tracking
  • Competitor Analysis
  • Feedback management
  • Online Reputation Management
  • Detailed Analytics
  • Automated Response
  • Opinion Monitoring
  • On-Site Feedback Form
  • Team Collaboration
  • Business Insights
  • Review Management
  • Social Listening
  • Real Time NPS Tracking
  • Customer Experience Management

Survaider Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Company Details

Company Name :

Survaider

Headquarter :

Website :

Visit Website

Full Address :

Opiniofi Technologies Pvt. Ltd. 482, 10th Main, 40th Cross, 5th Block Jayanagar Bengaluru 560041, Karnataka India

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Overall Reviews

5/5

Based on 1 Review

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Survaider Pros and Cons

Pros

"Send constructive feedback, Enables you to express recognition at any time, Build the team spirit with more face-to-face conversations."

Cons

"Excellent features, but sometimes my team doesn't find it good."

Survaider Reviews (1)

Daniel

Used the software for : More than 1 year

Company Size :11-50 employees

5.0

Jun 12, 2018

Gives Actionable feedback in real time.

In any organization, employees should be given feedback at times so that they can understand where they are. You should be ready with up-to-date information for giving them a feedback. It is difficult to monitor each activity of an employee so I always recommend this product to all. With Survaider, things can be made very easy to do. Some People find the task of filling forms and all time-consuming and therefore, do not like it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Survaider?

Send constructive feedback, Enables you to express recognition at any time, Build the team spirit with more face-to-face conversations.

What do you dislike about Survaider?

Excellent features, but sometimes my team doesn't find it good.

Survaider FAQs

What are the top 5 features for Survaider?

The top 5 features for Survaider are:

  • Customer Feedback
  • Ticket Management
  • Issue Tracking
  • Competitor Analysis
  • Feedback management
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