What is Swiggy?

Swiggy is an Indian food ordering and delivery service established in Bangalore. Swiggy was inspired by the idea of delivering a complete meal ordering and delivery solution to the urban foodie from the best neighborhood restaurants.

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Swiggy Starting Price

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Swiggy Award

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Key Features of Swiggy

Here are the powerful features that make Swiggy stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • User Registration
  • Restaurant Listings
  • Search And Filter
  • Menu Browsing
  • Order Placement
  • Real Time Order Tracking
  • Payment Gateway Integration
  • Discounts And Offers
  • User Reviews And Ratings
  • Order History
  • Push Notifications
  • Customer Support
  • Multiple Payment Options
  • Loyalty Programs
  • Delivery Partner App
  • In App Chat
  • Scheduled Orders
  • Multi Language Support
  • Referral Programs
  • Order Customization
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Swiggy Screenshots

Bundl Technologies logo
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Swiggy Specifications

Get a closer look at the technical specifications and system requirements for Swiggy. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Bundl Technologies
Headquarter : Bangalore
Full Address : Bangalore, Karnataka, India
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Swiggy Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Tickets

Swiggy Comparisons

Compare Swiggy with other similar options available in Food Delivery Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Swiggy Resources

Overall Swiggy Reviews

Thinking about using Swiggy? Check out verified user reviews & ratings based on Swiggy's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 2 Reviews

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Feature 4

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Swiggy Pros and Cons Based on Customer Reviews

"The app is user-friendly, ensuring a smooth ordering experience."

"Swiggy offers a wide variety of restaurant options, making it easy to find something you love."

"Swiggy's quick commerce and delivery service is available across India, which is a big plus for many users."

"Multiple payment options are available, adding convenience for users."

"The focus on customer satisfaction is evident, with services like Swiggy Lite and Instamart enhancing the user experience."

"Customer support can be inconsistent, leading to occasional frustration."

"Delivery charges can be on the higher side, which might be a concern for some users."

"Some users feel that the dashboard and payment gateway could use slight improvements."

"There can be delivery delays in certain areas, affecting the overall experience."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 2 out of 2 Reviews

Aryan P.

CEO (Chief Executive Officer)

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Feb 12, 2025

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Swiggy:Quick Delivery app with Plenty of Choices

Swiggy is a fast-food delivery app with many restaurant options. Delivery is quick, but charges can be high, and support is sometimes slow.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Swiggy IOS App Experience

1 2 3 4 5 6 7 8 9 10

Swiggy After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Swiggy?

Fast delivery Wide variety of restaurant options Easy-to-use interface Multiple payment options

What do you dislike about Swiggy?

High delivery charges, inconsistent customer support, delivery delays in some areas.

What features is Swiggy currently missing?

Better support for live chat or instant messaging

What other products like Swiggy have you used or evaluated?

Priyanshu S.

Technical Analyst

Used the software for : 2+ years (Weekly)

Company Size :201-500 employees

5.0

Aug 13, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Ultimate Platform for Online Food Delivery & Quick Commerce

Well, I have been a Swiggy user for the past 2 years and am really satisfied with the service. Swiggy is one of the leading quick commerce and delivery platforms with PAN India service.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Swiggy After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Swiggy?

Well, Swiggy offers a quick commerce and delivery platform with PAN India service. I have been a Swiggy Lite member for the past year and have tried its Dining and Instamart services multiple times. Swiggy focuses on customer satisfaction.

What do you dislike about Swiggy?

Well, not much to hate, but slight improvement in the dashboard and payment gateway is required, in my opinion.

What features is Swiggy currently missing?

Zomato offers multiple Payment gateway which swiggy in comparison lags.

What other products like Swiggy have you used or evaluated?

Zomato & Food Panda

Alternatives of Swiggy

Explore alternative software options that can fulfill similar requirements as Swiggy. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Swiggy FAQs

What are the top 5 features for Swiggy?

The top 5 features for Swiggy are:

  • Order Tracking
  • Order Management
  • Scheduling
  • Dispatch Management
  • Routing

What type of customer support is available from Swiggy?

The available support which Swiggy provides is:

  • Phone
  • Email
  • Live support
  • Tickets

Where is the headquarters/company of Swiggy located?

The headquarters/company of Swiggy is located at Bangalore.

What platforms does Swiggy support?

Swiggy supports a variety of platforms including Android and IOS.

What types of businesses does Swiggy serve?

Swiggy serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Swiggy commonly used?

Swiggy is commonly used for various purposes, such as Online Food Ordering and more.

Who are the primary competitors of Swiggy?

The three major competitors of Swiggy are Postmates, Just Eat and Saltalk. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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