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Synthetix Live Chat

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What is Synthetix Live Chat?

Synthetix liveChat software integrates with self-service software such as faqtAgent and smartAgent to allow specifically identified customers to escalate to live, one-to-one dialogue with your call-centre agents.

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Synthetix Live Chat Starting Price

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Key Features of Synthetix Live Chat

Here are the powerful features that make Synthetix Live Chat stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Live Chat Software Virtual Agent Software

Audio / Video Conferencing
Chat/Messaging
Email Management
Employee Directory
Event Calendar
File Sharing
Agent Scheduling
Alerts / Escalation
Analytics
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Assignment Management
Audience Segmentation
Auto Dialer
Automatic Chat Translation
Automatic Greetings
Background Screening
Batch Communications
Call Center
Call List Management
Call Logging
Call Me Option
Call Monitoring
Call Recording
Call Reporting
Call Routing
Campaign Management
Campaign Personalization
Canned Responses
Cataloging / Categorization
Chat / Messaging
Chat History
Chat Routing
Chat Supervision
Chat Translation
Chat Widget
Chatbot
Chatbot Automation
Co-Browsing
Co-browsing and Screen Sharing
Code-free Development
Codeless Bot
Collaboration Tools
Communication Management
Contact Database
Contact Import/Export
Contact Management
Content Management
Contextual Guidance
Conversation Notes
CRM
Customer Segmentation
Customer Service Analytics
Customer Support Tracking
Customizable Branding
Dashboard
Data Management
Data Modeling
Drag & Drop
Email Automation
Email Distribution
Email Response Control
Employee Communication Tools
Engagement Monitoring
Feedback Management
File Sharing
Form Creation
Geo Targeting
Google Analytics
Webmaster & Sitemap
Group Messaging
Human Handover
I Spy
Inbound Call Center
Inbound Reporting
Instagram Integration
Integration and Customization
Intent Recognition
Interaction Tracking
Interactive Content
Internal Chat Integration
Internal Communications
Internal HR
Interview Management
IP Blocking
IVR / Voice Recognition
Knowledge Base
Knowledge Database
Knowledge Management
Labels
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Meeting Management
Mobile Messaging
Mobile SDK
Multi Website Support
Multi-Campaign
Multi-Channel Collection
Multi-Channel Communication
Multi-Language
Offline Form
Omni-Channel
Omni-channel Support
On-Demand Communications
On-Screen Chats
Onboarding
Performance Management
Performance Metrics
Persistent Chat
Personal Greetings
Personalization
Phone Key Input
Pre and Post Chat Forms
Pre-configured Bot
Predictive Analytics
Predictive Dialer
Presentation Management
Proactive Chat
Proactive Chat Triggers
Proactive Invitations
Process/Workflow Automation
Product Recommendations
Profanity Management
Profile Enrichment
Prospecting Tools
Queue Management
Real Time Monitoring
Recruiting Firms
Reporting
Reusable Components
Rules-Based Workflow
Sales pipeline management
Screen Sharing
Screenshare
Scripted Bot
Search Marketing
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Service Department
Shared Contacts
Shortcut Messages
Social Media Integration
Speech Recognition
Supervise Chats
Surveys & Feedback
Target Account Identification
Team Chat
Team Communication
Template Management
Third Party Integration
Ticketing system
Transfers / Routing
Transfers/Routing
Typing Preview
Used Car Dealer
Video Chat
Video Content
Virtual Assistant
Virtual Personal Assistant (VPA)
Visitor Analytics
Visitor banning
Visitor Targeting
Visitor Tracking
VoIP
Website Visitor Tracking

AI-powered Chatbots
Appointment Scheduling
Automated Responses and Actions
Contextual Understanding
Continuous Learning and Improvement
Conversational Interface
Customizable Branding and Design
Emotion Detection
Intelligent Routing
Intent Detection
Interactive FAQs
Knowledge Base Integration
Machine learning algorithms
Multi-step Conversations
Multilingual Support
Natural Language Generation
Natural Language Processing
Omnichannel Support
Personalization and User Profiling
Real-time analytics and reporting
Self-learning Capabilities
Sentiment Analysis
Social media integration
Speech Synthesis
Transactional Support
Voice Assistant Integration
Voice Authentication
Voice Biometrics
Voice Recognition

Synthetix Live Chat Specifications

Get a closer look at the technical specifications and system requirements for Synthetix Live Chat. Find out if it's compatible with your operating system and other software.

Deployment :

None

Available Support :

Synthetix Live Chat Categories on SoftwareSuggest :

Live Chat Software Virtual Agent Software

Company Details :

Company Name : Synthetix Ltd

Headquarter : Uk

Website : Visit Website

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