Tawk.to
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What is Tawk.to?
Use Tawk.to free live chat software to build a hassle-free communication means for customers. Increase the ROI of your business by converting visitors into leads. The software easily monitors the activity of visitors and segregates them accordingly.
Pricing
Tawk.to Starting Price
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Key Features of Tawk.to
Here are the powerful features that make Tawk.to stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Monitoring
- Customizable Widgets
- Automated Triggers
- File Transfer
- Chat History
- Shortcuts
- Visitor Information
- Agent To Agent Messaging
- Departments
- Ticketing System
- Chat Tags
- Canned Responses
- Visitor Banning
- Attention Bubble
- Detailed Reporting
- Mobile App
- Multi Language Support
- Api Integration
- White Labeling
- Proactive Chat
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Tawk.to Screenshots
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Tawk.to Specifications
Get a closer look at the technical specifications and system requirements for Tawk.to. Find out if it's compatible with your operating system and other software.
Company Details :
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Tawk.to Comparisons
Compare Tawk.to with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Tawk.to Resources
Overall Tawk.to Reviews
Thinking about using Tawk.to? Check out verified user reviews & ratings based on Tawk.to's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Tawk.to Pros and Cons
"Tawk.to impresses me with its comprehensive set of features that cater to both the needs of customers and businesses. The live chat functionality is incredibly easy to set up and use, enabling me to engage with website visitors in real time. The ability to customize chat widgets to match my brands look and feel has been a game-changer, ensuring a seamless and professional experience for users. One standout feature is the Triggers system, which lets me proactively initiate conversations based on user behavior. This has helped me capture potential leads and address queries before they even ask, enhancing customer conversion rates. Additionally, the built-in ticketing system ensures that no customer concern falls through the cracks, providing a centralized hub for efficient issue resolution."
"Their pricing, support, etc."
"This tool comes for free with full features. It is very easy to implement on any kind of website. It allows you to rearrange your in-app tools for your convenience. Also, it is possible to change the view of the chat widget seen on the website."
"While Tawk.to offers a plethora of features, there is room for improvement in the reporting and analytics department. The data provided is useful, but more advanced analytics would greatly benefit businesses looking to gain deeper insights into customer interactions and support performance."
"The truth is, I havent found anything bad about it yet."
"Its default web user interface is a little bit overcrowded. The hireable chat person is not available in all countries and languages."
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Showing 3 out of 6 Reviews
Raghunath S.
Digital Marketing Executive
Used the software for : 2+ years (Daily)
Company Size :51-200 employees
Verified via linkedIn.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
A Game-Changer for Customer Engagement and Support
As a seasoned user of Tawk.to for over three years, I can confidently say that this platform has significantly transformed how I handle customer engagement and support. Tawk.to has become an indispensable tool in my daily workflow, allowing me to streamline interactions, provide real-time assistance, and enhance overall customer satisfaction.
Tawk.to After Sales Service Rating
What do you like best about Tawk.to?
Tawk.to impresses me with its comprehensive set of features that cater to both the needs of customers and businesses. The live chat functionality is incredibly easy to set up and use, enabling me to engage with website visitors in real time. The ability to customize chat widgets to match my brands look and feel has been a game-changer, ensuring a seamless and professional experience for users. One standout feature is the Triggers system, which lets me proactively initiate conversations based on user behavior. This has helped me capture potential leads and address queries before they even ask, enhancing customer conversion rates. Additionally, the built-in ticketing system ensures that no customer concern falls through the cracks, providing a centralized hub for efficient issue resolution.
What do you dislike about Tawk.to?
While Tawk.to offers a plethora of features, there is room for improvement in the reporting and analytics department. The data provided is useful, but more advanced analytics would greatly benefit businesses looking to gain deeper insights into customer interactions and support performance.
What features is Tawk.to currently missing?
One feature I'd love to see in Tawk.to is more advanced integration options with popular CRM systems. This would further enhance the platform's ability to seamlessly manage customer relationships and provide a more holistic view of customer interactions.
What other products like Tawk.to have you used or evaluated?
I have evaluated other customer engagement and support tools, including Intercom and Zendesk Chat. While these platforms offer similar features, Tawk.to stands out for its user-friendly interface, affordability, and robust set of free features. Tawk.to's pricing model is particularly appealing, as it allows small businesses like mine to access powerful tools without breaking the bank.
Useful 0
Karan
Manager
Used the software for : Free trial
Company Size :1-10 employees
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Tawk.to
They have amazing customer support that you can contact anytime you are in trouble. They offer great, cheap pricing at just $1 per hour. What's $1 per hour for live chat support? So, in my opinion, just give it a try. If something goes wrong, you can always change.
What do you like best about Tawk.to?
Their pricing, support, etc.
What do you dislike about Tawk.to?
The truth is, I havent found anything bad about it yet.
Useful 0
Oral T.
Founder
Used the software for : Less than 6 months
Company Size :1-10 employees
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Eye catching free forever chat client for websites
There is no need to pay for expensive chat software. Tawk.to makes chatting easy and convenient for all kinds of websites. It works flawlessly. If you don't have time to answer chat queries on your own, you can hire a real chat person for just $1 per hour within Tawk.to. Tawk.to supports nearly all digital platforms. You can see your online visitors' internet connection points, which pages they are on, how much time they spend, etc., via the control panel. Tawk.to has an analytics tool that works fine. Predefined answer shortcuts are very useful for quick responses. If you encounter misbehaving persons' messages, there is an option to ban them from chatting. Tawk.to can be used in local languages all over the world. And no annoying ads.
What do you like best about Tawk.to?
This tool comes for free with full features. It is very easy to implement on any kind of website. It allows you to rearrange your in-app tools for your convenience. Also, it is possible to change the view of the chat widget seen on the website.
What do you dislike about Tawk.to?
Its default web user interface is a little bit overcrowded. The hireable chat person is not available in all countries and languages.
Useful 0
Alternatives of Tawk.to
Explore alternative software options that can fulfill similar requirements as Tawk.to. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Tawk.to FAQs
What are the top 5 features for Tawk.to?
The top 5 features for Tawk.to are:
- Google Analytics
- Webmaster & Sitemap
- Assignment Management
- Call Me Option
- Knowledge Database
What type of customer support is available from Tawk.to?
The available support which Tawk.to provides is:
- Live support
- Training
Where is the headquarters/company of Tawk.to located?
The headquarters/company of Tawk.to is located at London.
What platforms does Tawk.to support?
Tawk.to supports a variety of platforms including Android and IOS.
What types of businesses does Tawk.to serve?
Tawk.to serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.
Who are the primary competitors of Tawk.to?
The three major competitors of Tawk.to are TalkJS, Re:plain and TextUs. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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