Overall Teams Reviews

Here's an unbiased review of Teams. Discover how Teams users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 23 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 82%

Likelihood to recommend

Out of 100%

Teams Pros and Cons

"Ease of sharing files"

"Meetings and calendar setups"

"Easy file sharing and group creation"

"Frequently crashes."

"If meetings are external but updated in the teams calendar, then have notification of the same. That the meeting is on a different platform."

"The text "Nothing" does not contain any grammatical errors."

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Showing 20 out of 23 Reviews

Hear directly from customers who have used Teams. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Tushar g.

Senior data analyst

Used the software for : 2+ years

Company Size :10,001+ employees

5.0

Sep 12, 2022

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Teams review

Overall, it's been a good experience. Users can easily share files and documents, integrate with other tools to share reports, and use it for collaboration purposes. The best part is the technical support; however, this application is subject to crashes sometimes, which may impact your work.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Teams?

Ease of sharing files

What do you dislike about Teams?

Frequently crashes.

Mohammed R.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jul 01, 2021

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Review Source: Organic

Simple and user-friendly

We use it for our work, calls, and meetings. It's simple and very user-friendly. I have seen some major updates recently with more improvements.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Meetings and calendar setups

What do you dislike about Teams?

If meetings are external but updated in the teams calendar, then have notification of the same. That the meeting is on a different platform.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Yes

What features is Teams currently missing?

Notification if the meetings are on different platform.

What other products like Teams have you used or evaluated?

Zoom

How Teams is better/different from its competitors?

It's affordable and cost effective in comparison with other competitors.

Moiz s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 18, 2021

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Awesome calling and meeting

Awesome software for team meetings and calls. Good features. Easy to use. No disconnections except due to internet issues. Excellent voice and video quality. Loving it!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Easy file sharing and group creation

What do you dislike about Teams?

The text "Nothing" does not contain any grammatical errors.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Not Sure

What features is Teams currently missing?

Didn't found

Atul

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 28, 2020

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Better in everything than Skype

It's a good application with features such as chat history, dark mode, and easy screen sharing, making it very user-friendly. It integrates easily with both laptops and mobile devices, making it robust and available at all times.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

It keeps a history of the chats, which is a very useful feature.

What do you dislike about Teams?

Admin controls for meetings could be better.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Yes

What features is Teams currently missing?

Multiple screen sharing at same time

What other products like Teams have you used or evaluated?

I have used Skype and Zoom. Skype id lacking many features and Zoom UI is not so good.

How Teams is better/different from its competitors?

Teams has better features and good UI/UX than them.

Chirag P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 07, 2020

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Excellent Collaboration Tool

Microsoft Teams is an excellent collaboration tool that allows small teams to large enterprises to share project work, notes, chats, and conduct audio and video conferencing.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Integration with notes, file sharing, communication sharing, virtual backgrounds in video meetings, and together mode are Teams best features.

What do you dislike about Teams?

If options to display to waiting lobby users would be greatly helpful.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Yes

What features is Teams currently missing?

Display animation or presentation during waiting period in lobby

Purvi

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 05, 2020

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Its user friendly

Teams has been a really helpful software. It has made our lives much easier compared to other software.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Teams is a very user-friendly application that makes work easier and less time-consuming...

What do you dislike about Teams?

Audio quality can be improved

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Not Sure

What features is Teams currently missing?

Not one

What other products like Teams have you used or evaluated?

Skype

How Teams is better/different from its competitors?

Its user friendly

Shalu

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 04, 2020

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Wonderful application for larger groups

This is a great application. Teams helped in the work-from-home scenario where the staff are spread across different geographies.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Stability and performance. When interacting with groups, this is a wonderful software.

What do you dislike about Teams?

Chat message section where search can be improved. Currently, search within a specific chat is not available.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

No

What features is Teams currently missing?

Search within individual groups

What other products like Teams have you used or evaluated?

Cisco and skype

How Teams is better/different from its competitors?

Stability and larger customer base

Saket S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 13, 2020

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Review Source: Organic

Teams review- Great UI and featurer

Teams has a very nice UI and good features like audio/video calling. The video call has a cool background feature. Adding group video calls and sharing screens is also intuitive. Adding a new call opens a new screen, making it easier to navigate.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Intuitive user interface.

What do you dislike about Teams?

A little slow in response.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Yes

What features is Teams currently missing?

No

Murugan N.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 11, 2020

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Review Source: Organic

Amazing software

This is one of the best software for group meetings and file sharing. It consumes less data, and the voice quality is perfect. It provides internal space to store and share files with colleagues.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Voice quality and group meeting features are awesome.

What do you dislike about Teams?

As of now, everything seems to be perfect. I didnt find any bugs.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Not Sure

What features is Teams currently missing?

Nothing as of now

What other products like Teams have you used or evaluated?

I have used Zoom and Google meet. It's far better t

How Teams is better/different from its competitors?

Unique way of their style

Nishant

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 10, 2020

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Review Source: Organic

A nice piece of code, with some lag issues

I have been using Teams for about a year. The features are definitely good and easy to use, but sometimes the verification process gets stuck. Additionally, it occasionally goes into a loop, reiterating the same error message again and again.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Easy-to-use features like sharing your screen or giving access to your system

What do you dislike about Teams?

Re-verification part. It takes a lot of time and often goes into a loop.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Yes

What features is Teams currently missing?

Nothing as such

What other products like Teams have you used or evaluated?

Webex

How Teams is better/different from its competitors?

Better

Dhivya

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 07, 2020

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Review Source: Organic

Teams is very good

Teams is very good and makes it easy to share files and schedule meetings. It is also used for quick calls instead of calling personal numbers. Additionally, it helps reduce the number of email chains by creating groups in Microsoft Teams.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Teams Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Scheduling meetings and sharing files become easy instead of mail chains.

What do you dislike about Teams?

Auto suggestions of words can be implemented so that it will be easy for sharing messages.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Not Sure

What features is Teams currently missing?

No

What other products like Teams have you used or evaluated?

Skype/lync I have used. Comparatively I liked teams

How Teams is better/different from its competitors?

Meeting and quick calls

Arshad

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 26, 2020

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Review Source: Organic

Features updates are slow

Great tool for collaboration and communication. However, it takes time for user feedback to be addressed. I have raised two user feedback requests that are still unanswered: custom date range in admin report and breakout room in enterprise license.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Teams IOS App Experience

1 2 3 4 5 6 7 8 9 10

Teams After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Teams?

Use of artificial intelligence in the Microsoft Teams application.

What do you dislike about Teams?

Start listening to the users voice; it’s very important.

Do you think Teams delivers value for the money spent?

Yes

Are you satisfied with Teams features?

Yes

Did implimentation of Teams was easy?

Not Sure

What features is Teams currently missing?

Breakout room in enterprise license

What other products like Teams have you used or evaluated?

Slack

How Teams is better/different from its competitors?

Always adding new features

Kanifnath K.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 07, 2020

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Microsoft Teams has truly transformed our workplace communication. It's user-friendly, integrates seamlessly with other tools, and makes remote collaboration feel effortless. A game-changer for productivity and team cohesion!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Dhruv

Senior Engineer

Used the software for : Less than 6 months

Company Size :1001-5000 employees

5.0

Jul 28, 2020

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Review Source: Organic

Teams review

Overall experience is better than Skype with many built-in software like OneNote, and the team chat window is really cool and useful. The new features for embedding the calendar and planner help a lot with work. Additionally, it saves all the files that are shared with you and by you in a directory, making them easy to find. However, I don't like the feature where you cannot delete the chat.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Teams?

Easy to use and user-friendly.

What do you dislike about Teams?

Cannot delete chat.

Pankaj R.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jul 27, 2020

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Microsoft Teams has truly transformed our workplace communication. It's user-friendly, integrates seamlessly with other tools, and makes remote collaboration feel almost like being in the same room. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Dilip K.

Consultant

Used the software for : 6-12 months

Company Size :501-1000 employees

5.0

Jul 26, 2020

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Review Source: Organic

Best in lockdown

Everything is good. It is a must-use tool for every organization and is very easy to use. All the projects get a heads-up and will be easy to collaborate on, making things done easily and quickly.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Teams?

Very easy to share docs with colleagues and very easy to set up meetings across the team.

What do you dislike about Teams?

Sometimes it hangs out and we cant do anything... support is a bit late.

Rakesh

Consultant

Used the software for : More than 1 year

Company Size :10,001+ employees

5.0

Jul 22, 2020

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Microsoft teams review

Microsoft Teams is an excellent software for communicating with your friends or colleagues with ease. It requires a Microsoft account, which is easy to create, and offers a wide range of features for users.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Teams?

Easy way to communicate.

What do you dislike about Teams?

Nothing as of now.

Sudheer

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Jun 30, 2020

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Flex and fast

Perfect for the software industry. An all-rounder. The most advanced option nowadays for long meetings. Easy to link and set up on a laptop. The mobile app is really useful. You can even make a call while driving using the mobile app.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Teams?

Fast messaging, moving data files from one to one and one to many. Have an option to create groups.

What do you dislike about Teams?

Will disconnect and shows away when I am really away

Nikhil

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 14, 2020

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Review Source: Organic

Microsoft Teams has truly transformed our workplace communication. It's user-friendly, integrates seamlessly with other tools, and makes remote collaboration feel effortless. A game-changer for productivity and team cohesion!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Yogesh K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 07, 2020

Verified via Business email.

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Review Source: Organic

Microsoft Teams has truly transformed our workplace communication. It's user-friendly, integrates seamlessly with other tools, and makes remote collaboration feel almost like we're in the same room. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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