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Top paid & free alternatives to TechSoup includes Salesforce, Zendesk, Jira Software, LiveAgent, ProProfs Help Desk, Faveo HelpDesk, ServiceNow ITSM, Kapture CX, HappyFox and Freshservice. Analyze a range of top Service Desk Management Software that offer similar benefits at competitive prices. Empower your team by choosing the best TechSoup competitor that meets your unique business requirements.
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Most Popular TechSoup Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
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Best Competitors and Alternatives to TechSoup
Showing 1 - 13 of 34 products
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#4
Category Champions | 2025
User Review
This information is based on user reviews.
Salesforce has brought simplicity to complex tasks. With Salesforce, you have every tool for sales, contact management, and advertisements at your fingertips. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common TechSoup and Salesforce Alternatives
Salesforce review compared to TechSoup
"Best CRM ever" - Oluwadayisi Omotuke - Product Manager
Most users consider Salesforce is an excellent TechSoup alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#5
Category Champions | 2025
User Review
This information is based on user reviews.
Because this platform is so good, any employee or freelancer can work on it easily and receive fast payments. Read Zendesk Reviews
Categories in Common with Zendesk
Alternatives of Zendesk and TechSoup
Zendesk review compared to TechSoup
"This software is soo good because is this very good platform " - nasir bashir - Zendesk
Most users consider Zendesk is an excellent TechSoup alternative.
88.1% of users recommend this product
This information is based on user submitted reviews.
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#6
Category Champions | 2025
User Review
This information is based on user reviews.
Easy to use ticket system, with client-specific tracking of open and closed issues. Simple to find each issue. Includes time tracking, usable by both clients and project owners. Assign issues to different employees and add findings to tickets. Read Jira Software Reviews
Categories in Common with Jira Software
Bug Fixing Software
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WorkFlow Management Software
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Quality Management Software
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Help Desk Software
Common TechSoup and Jira Software Alternatives
Jira Software review compared to TechSoup
"Software engineer" - Pardeep Garg - Senior software engineer
91.8% of users recommend this product
This information is based on user submitted reviews.
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#7
Category Champions | 2025
User Review
This information is based on user reviews.
It made possible a better internal organization. When we started using Livagent, we were much better prepared for everything! Every customer is served much faster. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common TechSoup and LiveAgent Alternatives
LiveAgent review compared to TechSoup
"Excellent application" - Ivo
91% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2025
User Review
This information is based on user reviews.
I like that you can get started with this tool in no time at all. The interface is simple and resembles Gmail’s interface. You can see all your support conversations and monitor team performance at a glance. Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Common Alternatives of ProProfs Help Desk and TechSoup
ProProfs Help Desk review compared to TechSoup
"Perfect ticketing system for small to mid-sized businesses" - Ben - Customer Specialist
94% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2025
User Review
This information is based on user reviews.
The application is very simple to use and enhances productivity by tracking tasks and monitoring them with dates and comments. Read Faveo HelpDesk Reviews
Categories in Common with Faveo HelpDesk
Ticketing Management Software
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Help Desk Software
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Service Desk Management Software
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Customer Service Software
Common Alternatives of Faveo HelpDesk and TechSoup
Faveo HelpDesk review compared to TechSoup
"Easy & Efficient " - zakiuddin
98.5% of users recommend this product
This information is based on user submitted reviews.
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#10
User Review
This information is based on user reviews.
This tool is amazing for reporting IT issues and makes it easy for the resolving person to view them, allowing for quick resolutions. The design is user-friendly and includes all the required configuration items. It is used to resolve incidents, requests, and problems, and can... Read ServiceNow ITSM Reviews
Categories in Common with ServiceNow ITSM
Alternatives of ServiceNow ITSM and TechSoup
ServiceNow ITSM review compared to TechSoup
"Ticketing tool" - Kanika Gupta - Senior Analyst
78% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2025
User Review
This information is based on user reviews.
I like the fact that the lead source analysis gives me an accurate view of the sources of my generated leads. I like all the features... we are already seeing better sales results because of the sales reporting tool. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Software Common with TechSoup and Kapture CX
Kapture CX review compared to TechSoup
"Good Supportive" - Ananya - Sales Manager
96% of users recommend this product
This information is based on user submitted reviews.
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#12
Emergents | 2025
User Review
This information is based on user reviews.
We have been using the HappyFox CRM for a while now and have been impressed with its performance. The best feature is that the software supports 35 different languages, which makes dealing with offshore clients very convenient. We highly recommend it! Read HappyFox Reviews
Categories in Common with HappyFox
Ticketing Management Software
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Help Desk Software
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Live Chat Software
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Service Desk Management Software
Common Alternatives of HappyFox and TechSoup
HappyFox review compared to TechSoup
"Excellent Product" - Mehul - Marketing Manager
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#13
Contenders | 2025
User Review
This information is based on user reviews.
I have used different software to control my management issues, and this software has proven to be the best one I have ever discovered. The ease of using it and its reliable solutions to your problems are the best features of this software. Read Freshservice Reviews
Categories in Common with Freshservice
Project Management Software
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Ticketing Management Software
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Help Desk Software
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Asset Management Software
Common TechSoup and Freshservice Alternatives
Freshservice review compared to TechSoup
"Best software among all" - Sagar
93.3% of users recommend this product
This information is based on user submitted reviews.
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