What is TeleCMI?

Telecmi is a cloud communications platform as a service company based in Chennai, India. Telecmi provides cloud telephony services such as virtual phone numbers and telephony applications for small and medium enterprises in India.

Pricing

TeleCMI Starting Price

$ 18/Per Month/4 User

Awards
TeleCMI Award

Our Awards and Recognition

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TeleCMI Screenshots

Key Features of TeleCMI

Here are the powerful features that make TeleCMI stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • Action Management
  • Activity Tracking
  • Agency Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Assessments
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dealer
  • Auto Dialer
  • Auto-Dialing
  • Automated Notices
  • Automatic Call Distribution
  • Automatic Call Distribution (ACD)
  • Automotive CRM
  • Badge Management
  • Billing for Data
  • Billing for Voice
  • Blended Call Center
  • Budgeting & Forecasting
  • Bulk SMS
  • Call Center
  • Call Center Infrastructure (CCI)
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chargeback Tracking
  • Chat / Messaging
  • Client Management
  • Cloud Communication Platform
  • Code-free Development
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Competitor Analysis
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Center as a Service (CCaaS)
  • Contact Center Quality Assurance
  • Contact Management
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Contract Negotiation
  • Contractor Management
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM integration
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Communications Management
  • Customer Engagement
  • Customer Experience
  • Customer Segmentation
  • Customer Service
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Management
  • Digital Transformation
  • Distributed Call Recording
  • Document Management
  • eCards
  • Email Management
  • Email Marketing
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Encryption
  • Escalation Management
  • Event Triggered Recording
  • Fax Management
  • FCC Compliance
  • Feedback Management
  • File Transfer
  • Fixed Line Compatibility
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • FTC Compliance
  • Goal Management
  • Goal Setting / Tracking
  • Goals
  • Goals / Quota Management
  • Health & Wellness Programs
  • In-House Collections
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • Internal Cost Allocation
  • IVR
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base
  • Knowledge Management
  • Labor Projection
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manager-to-Peer Recognition
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Line Compatibility
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Collection
  • Multiple Scripts
  • Nominations
  • Offline Response Collection
  • Omni-Channel
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Payment Plans
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Question Branching
  • Question Library
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Recruiting Management
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Ring Groups
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • Self Service Portal
  • Sentiment Analysis
  • SIP Trunking
  • Site Intercept Survey
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Social Recognition
  • Source Tracking
  • Speech Recognition
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Telemarketing Management
  • Telephony
  • Text Analysis
  • Text to Speech
  • Time & Attendance
  • Training Management
  • Transaction management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Usage Reporting
  • Variable Workforce
  • Video Call Recording
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Phone Number
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workflow Management
  • Workforce Management
  • Workforce Optimization (WFO)
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  • Check Deposit
  • Mail Scanning
  • Auto Attendant
  • Business Hours Routing
  • Business SMS Messaging
  • Call analytics and reporting
  • Call Blocking
  • Call conferencing
  • Call forwarding
  • Call Logs and History
  • Call Metrics and Statistics
  • Call Monitoring
  • Call park
  • Call Queues
  • Call Recording
  • Call Routing
  • Call screening
  • Call Transfers
  • Call waiting
  • Call Whisper
  • Conference calling
  • CRM integration
  • Custom Greetings
  • Extension Dialing
  • Fax Services
  • Hold Music or Messages
  • IVR (Interactive Voice Response)
  • Mobile app integration
  • Multi-Level Auto Attendant
  • Outbound Caller ID Customization
  • Virtual Mailbox
  • Virtual Phone Number
  • Virtual phone numbers
  • Vocal Removers
  • Voicemail
  • Voicemail-to-Email
Show More
  • Auto Attendant
  • Business Hours Routing
  • Business SMS Messaging
  • Call analytics and reporting
  • Call Blocking
  • Call conferencing
  • Call forwarding
  • Call Logs and History
  • Call Metrics and Statistics
  • Call Monitoring
  • Call park
  • Call Queues
  • Call Recording
  • Call Routing
  • Call screening
  • Call Transfers
  • Call waiting
  • Call Whisper
  • Conference calling
  • CRM integration
  • Custom Greetings
  • Extension Dialing
  • Fax Services
  • Hold Music or Messages
  • IVR (Interactive Voice Response)
  • Mobile app integration
  • Multi-Level Auto Attendant
  • Outbound Caller ID Customization
  • Virtual phone numbers
  • Voicemail
  • Voicemail-to-Email
Show More
  • Automatic Call Distribution
  • Call analytics
  • Call analytics and reporting
  • Call Center Scripting
  • Call disposition codes
  • Call forwarding
  • Call Quality Monitoring
  • Call Queuing
  • Call Recording
  • Call Routing
  • Call Screening and Filtering
  • Call Transfer to Live Agents
  • Call Transfers
  • Call Whisper and Barge-In
  • Caller ID recognition
  • Customizable IVR Menus
  • Do-Not-Call Compliance
  • Integration with CRM systems
  • Interactive Voice Response
  • Multi-language support
  • Music on Hold
  • Outbound IVR Campaigns
  • Real-Time Call Monitoring
  • Speech Synthesis
  • Time-of-Day Routing
  • Virtual Receptionist
  • Voice Prompts and Announcements
  • Voice Recognition
  • Voicemail integration
  • Web-based Management Interface
Show More

TeleCMI Pricing

Here are the pricing plans for TeleCMI. Choose the plan that best fits your requirements and budget. Get Detailed TeleCMI pricing as per your requirements.

Starter - Basic plan for startups
$ 18
Per Month/4 User
  • Web Interface
  • Mobile App
  • 128 Bit Security
  • Call Analytics
  • Multi-Level IVR
Get Pricing
Premium - Premium plan for growing business
$ 32
Per Month/8 Users
  • Live Notification
  • User Login
  • User Productivity Tools
  • Supervisor Login
  • Call Monitoring
Get Pricing
Enterprises Enterprises plan for big business
$ 60
Per Month/Unlimited Users
  • Call Barging
  • Call Whispering
  • Webhooks
  • CRM Intergration
  • Dedicated Account Manager
Get Pricing

TeleCMI Specifications

Get a closer look at the technical specifications and system requirements for TeleCMI. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Company Details :
Company Name : Telecmi Technologies Private Limited
Headquarter : Chennai
Website : Visit Website
Full Address : No: 386, 2nd Floor, Anna Salai, Saidapet, Chennai

TeleCMI Description

Here's the comprehensive description of TeleCMI. Gain a brief understanding of its unique features and exceptional benefits.

TeleCMI ensures your customers to reach you, anywhere and anytime through cloud telephony solutions.

TeleCMI ensures quality services like

  • 24x7 Support
  • QualityAffordable
  • Pricing
  • Innovation

Our Services:

  • Toll-Free Number
  • Virtual Number
  • Missed Call
  • Voice Call API

Overall TeleCMI Reviews

Thinking about using TeleCMI? Check out verified user reviews & ratings based on TeleCMI's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 4 Reviews

Write a Review Or
Ask a question
Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

TeleCMI Pros and Cons

"User friendly"

"Their accuracy and server up time"

"User Friendly"

"Missing outbound number from different states"

"Need easy access for filter option and customer history download option"

"Need Mobile app in iOS Platform"

4 TeleCMI Reviews

Hear directly from customers who have used TeleCMI. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Poornima

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 16, 2021

Excellent

Made work easy & amazing services given by Ganesh ! Would be referring friends if needed . User friendly & easy to access . Mr Ganesh was available anytime to help us. Thank you ! .

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

TeleCMI Mobile App Experience

1 2 3 4 5 6 7 8 9 10

TeleCMI After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about TeleCMI?

User friendly

What do you dislike about TeleCMI?

NA

Do you think TeleCMI delivers value for the money spent?

Yes

Are you satisfied with TeleCMI features?

Yes

Did implimentation of TeleCMI was easy?

Yes

What features is TeleCMI currently missing?

na

AbhishekY.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 21, 2020

Very good services with timely support

I am using Telecmi services since 3 months are I have not received much issue with the services we have taken from them. Usually we use telecmi for Incoming and out bound calls. Call recordings, report are accurate and I am completely satisfied with them, However there should some more features such as in case of outbounding calls only chennai based number is available but user's requirement can be numbers from different states I guess. Rest everything is good and fine and I recommend everyone to take services from here.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

TeleCMI Mobile App Experience

1 2 3 4 5 6 7 8 9 10

TeleCMI After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about TeleCMI?

Their accuracy and server up time

What do you dislike about TeleCMI?

Missing outbound number from different states

Do you think TeleCMI delivers value for the money spent?

Yes

Are you satisfied with TeleCMI features?

Yes

Did implimentation of TeleCMI was easy?

Yes

What features is TeleCMI currently missing?

I guess reports can be much better and they definitely should consider the outbound number from different states as it might affect them the retention rate and onboarding rate.

Manimegalais.

Senior Officer

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Nov 28, 2019

Easy to Access this IVR Service

Telecmi service is very user friendly software and very easy to track my customer calls and messages. They're providing more special plans, and we can easily filter customer data as per our options — the most special thing about this service is we can monitor our customer's live calls.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about TeleCMI?

User Friendly

What do you dislike about TeleCMI?

Need easy access for filter option and customer history download option

Ramalingam

Branch Manger

Used the software for : More than 1 year

Company Size :11-50 employees

5.0

Aug 22, 2019

Best Ivr Service

Telecmi IVR service is very useful in tracking my employees calls and their activities. The most special thing in this service is less cost with more benefits. They're providing the special plans to startups, which is been more useful to me in the starting stage.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about TeleCMI?

User friendly, very useful in monitoring live calls.

What do you dislike about TeleCMI?

Need Mobile app in iOS Platform

Alternatives of TeleCMI

Explore alternative software options that can fulfill similar requirements as TeleCMI. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

TeleCMI FAQs

How much does TeleCMI cost?

The starting price of TeleCMI is ₹ 1300/Per Month/4 User. It has different pricing plans:

  1. Starter - Basic plan for startups : ₹ 1300/Per Month/4 User
  2. Premium - Premium plan for growing business : ₹ 2300/Per Month/8 Users
  3. Enterprises Enterprises plan for big business : ₹ 4300/Per Month/Unlimited Users

TeleCMI also provides a free trial to users.

What are the top 5 features for TeleCMI?

The top 5 features for TeleCMI are:

  • CRM integration
  • Multiuser Login & Role-based access control
  • SMS
  • Call Center
  • Mobile App

What type of customer support is available from TeleCMI?

The available support which TeleCMI provides is:

  • Phone
  • Email
  • Live support
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