What is TeleCMI?

Telecmi is a cloud communications platform as a service company based in Chennai, India. Telecmi provides cloud telephony services such as virtual phone numbers and telephony applications for small and medium enterprises in India.

TeleCMI Starting Price

$ 18/Per Month/4 User

TeleCMI Awards

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Get an Overview for the Leaders Matrix at glance

TeleCMI Award

Our Awards and Recognition

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TeleCMI Screenshots

TeleCMI Screenshot1

Key Features of TeleCMI

  • CRM integration
  • Multiuser Login & Role-based access control
  • SMS
  • Call Center
  • Mobile App
  • Contact Management
  • IVR and Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Customisable Welcome Greeting
  • Multiple Extension
  • API Integration
  • Call Recording
  • Call Logs
  • Multiple Simultaneous Calls
  • Toll Free Number
  • Single Access Number
  • Self Service Portal
  • Real Time Reporting
  • Caller ID
  • Conferencing
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Voice & Data Integration
  • VoIP
  • Historical Reporting
  • Call Logging
  • Virtual Call Center
  • Call Queuing
  • Analytical Reports
  • Holiday Mapping
  • Outgoing Call Tracking
  • Email Notifications
  • Mobile Access
  • Call Disposition and Notes
  • Unlimited Concurrent Calls
  • International Numbers
  • Outbound Caller ID
  • Personalized Greetings
  • IVR System
  • Skill Based Routing
  • Forward to Phone
  • Contact History
  • Contact Tags and Custom Fields
  • Power Dialer
  • Desktop Notifications
  • Data import and Synchronization
  • Audio / Video Conferencing
  • Email Support
  • Virtual Extensions
  • Auto Dialer
  • Call Hold
  • Call Barging
  • Call Conference
  • Warm Transfer
  • Blind Transfer
  • Multi Lingual IVR
  • Incoming Call ID
  • Call Hold Music
  • Incoming SMS
  • Country Blocking
  • Phone Support
  • Customizable Billing
  • By-Extension Reporting
  • Call Duration
  • Caller Identification
  • Unattended Call Management
  • Phone Key Input
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Who Answered Log
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TeleCMI Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

TeleCMI Categories on SoftwareSuggest

TeleCMI Pricing

Starter - Basic plan for startups
$ 18
Per Month/4 User
  • Web Interface
  • Mobile App
  • 128 Bit Security
  • Call Analytics
  • Multi-Level IVR
Get Pricing
Premium - Premium plan for growing business
$ 32
Per Month/8 Users
  • Live Notification
  • User Login
  • User Productivity Tools
  • Supervisor Login
  • Call Monitoring
Get Pricing
Enterprises Enterprises plan for big business
$ 60
Per Month/Unlimited Users
  • Call Barging
  • Call Whispering
  • Webhooks
  • CRM Intergration
  • Dedicated Account Manager
Get Pricing

Company Details

Company Name :

Telecmi Technologies Private Limited

Headquarter :

Chennai

Website :

Visit Website

Full Address :

No: 386, 2nd Floor, Anna Salai, Saidapet, Chennai

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Available on request

Starting at $ 25

TeleCMI Description

TeleCMI ensures your customers to reach you, anywhere and anytime through cloud telephony solutions.

TeleCMI ensures quality services like

  • 24x7 Support
  • QualityAffordable
  • Pricing
  • Innovation

Our Services:

  • Toll-Free Number
  • Virtual Number
  • Missed Call
  • Voice Call API

Overall Reviews

5/5

Based on 4 Reviews

Write a Review Or
Ask a question
Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

TeleCMI Pros and Cons

Pros

"User friendly"

"Their accuracy and server up time"

"User Friendly"

Cons

"Missing outbound number from different states"

"Need easy access for filter option and customer history download option"

"Need Mobile app in iOS Platform"

TeleCMI Reviews (4)

Poornima

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 16, 2021

Excellent

Made work easy & amazing services given by Ganesh ! Would be referring friends if needed . User friendly & easy to access . Mr Ganesh was available anytime to help us. Thank you ! .

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

TeleCMI Mobile App Experience

1 2 3 4 5 6 7 8 9 10

TeleCMI After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about TeleCMI?

User friendly

What do you dislike about TeleCMI?

NA

Do you think TeleCMI delivers value for the money spent?

Yes

Are you satisfied with TeleCMI features?

Yes

Did implimentation of TeleCMI was easy?

Yes

What features is TeleCMI currently missing?

na

Abhishek Y.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 21, 2020

Very good services with timely support

I am using Telecmi services since 3 months are I have not received much issue with the services we have taken from them. Usually we use telecmi for Incoming and out bound calls. Call recordings, report are accurate and I am completely satisfied with them, However there should some more features such as in case of outbounding calls only chennai based number is available but user's requirement can be numbers from different states I guess. Rest everything is good and fine and I recommend everyone to take services from here.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

TeleCMI Mobile App Experience

1 2 3 4 5 6 7 8 9 10

TeleCMI After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about TeleCMI?

Their accuracy and server up time

What do you dislike about TeleCMI?

Missing outbound number from different states

Do you think TeleCMI delivers value for the money spent?

Yes

Are you satisfied with TeleCMI features?

Yes

Did implimentation of TeleCMI was easy?

Yes

What features is TeleCMI currently missing?

I guess reports can be much better and they definitely should consider the outbound number from different states as it might affect them the retention rate and onboarding rate.

Manimegalai s.

Senior Officer

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Nov 28, 2019

Easy to Access this IVR Service

Telecmi service is very user friendly software and very easy to track my customer calls and messages. They're providing more special plans, and we can easily filter customer data as per our options — the most special thing about this service is we can monitor our customer's live calls.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about TeleCMI?

User Friendly

What do you dislike about TeleCMI?

Need easy access for filter option and customer history download option

Ramalingam

Branch Manger

Used the software for : More than 1 year

Company Size :11-50 employees

5.0

Aug 22, 2019

Best Ivr Service

Telecmi IVR service is very useful in tracking my employees calls and their activities. The most special thing in this service is less cost with more benefits. They're providing the special plans to startups, which is been more useful to me in the starting stage.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about TeleCMI?

User friendly, very useful in monitoring live calls.

What do you dislike about TeleCMI?

Need Mobile app in iOS Platform

TeleCMI FAQs

How much does TeleCMI cost?

The starting price of TeleCMI is $ 18/Per Month/4 User. It has different pricing plans:

  1. Starter - Basic plan for startups : $ 18/Per Month/4 User
  2. Premium - Premium plan for growing business : $ 32/Per Month/8 Users
  3. Enterprises Enterprises plan for big business : $ 60/Per Month/Unlimited Users

TeleCMI also provides a free trial to users.

What are the top 5 features for TeleCMI?

The top 5 features for TeleCMI are:

  • CRM integration
  • Multiuser Login & Role-based access control
  • SMS
  • Call Center
  • Mobile App
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