Best Telecommunication Software
Best three telecommunication software being used by professionals are Convoso. Software by Convoso, Ajura, and Salesquared. Telecommunication solutions ensure that all the aspects of telecommunication like audio, video, and text are managed effectively.
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Call center software for startups and small teams
List of 20 Best Telecommunication Software
Call center software for startups and small teams
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Learn more about Freshdesk Contact Center (formerly Freshcaller)
Explore various Freshdesk Contact Center (formerly Freshcaller) features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Computer Telephony
- Inbound Call Center
- Call Center Management
- Forward to Phone
- Call Routing
- Call Sharing
- IVR and Dial Groups
- Automatic Call Distribution
Pricing
Freshdesk Contact Center (formerly Freshcaller) Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Read CallHippo Reviews
Explore various CallHippo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all CallHippo Features- IVR / Voice Recognition
- Conferencing
- Automatic Call Distribution
- Contact Tags and Custom Fields
- Cloud Access
- Real Time Reporting
- Caller ID
- Outbound Reporting
Pricing
CallHippo Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
#WorkFromAnywhere
Connect with your team anytime, let your business do the talking, do video calls without any interruptions, and pass-on the messages without any delay using the cloud telephony software Dialpad. Read Dialpad Reviews
Explore various Dialpad features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Dialpad Features- Call Recording
- Voicemail Transcription
- Dial-in number
- IVR / Voice Recognition
- Voicemail
- Predictive Dialer
- Porting numbers
- Voicemail Drop
Pricing
Dialpad Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
The Virtual Phone System for efficient teams
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversation is completely private. Read DialerHQ Reviews
Explore various DialerHQ features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all DialerHQ Features- Auto Dialer
- Call Whisper
- Multi Lingual IVR
- Call Mute
- Live Call Monitoring
- CRM integration
- IVR System
- Forward to Phone
DialerHQ Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Software by Servetel Communications
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Explore various Servetel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Servetel Features- Progressive Dialer
- Inbound Reporting
- Outgoing Call Tracking
- IVR System
- Call Hold Music
- Multiple Simultaneous Calls
- Call Routing
- Call Reporting
Servetel Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Software by Avaya Inc
Avaya build a better customer experience by Improving Contact Center Operations. It streamline contact center operations and increase agent productivity. Read Avaya Reviews
Explore various Avaya features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Avaya Features- Auto Dialer
- Call Center Management
- Call Recording
- Alerts / Escalation
- Surveys & Feedback
- Time & Attendance
- Call Management
- Applications Management
Avaya Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
High Performer | 2024
Experience mobile-first cloud telephony
MyOperator serves as a virtual intelligent phone operator for businesses that manages, tracks and stores all the call details and business leads. They offer Toll Free number with a smart call management system or virtual PBX system. It helps to builds a target database which can be used to improve telecommunication. Read MyOperator Reviews
Explore various MyOperator features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all MyOperator Features- Multiple Extension
- Multi Lingual IVR
- Real Time Reporting
- Remarketing
- Customisable Welcome Greeting
- IVR and Dial Groups
- Lead Nurturing
- Mobile App
Pricing
Office IVR System
$ 35
Per Month
Cloud Call Center - Desk
$ 69
Per Month
Cloud Call Center - Prime
$ 278
Per Month
MyOperator Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Bulk SMS Gateway with easy API's
Mtalkz is a Cloud-based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers with SMS, RCS, Voice, Email, WhatsApp, Google Verified SMS, and Chatbots with agile marketing automation solutions. Read Mtalkz Reviews
Explore various Mtalkz features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Mtalkz Features- Location-Based Marketing
- Lead Segmentation
- Multi-Campaign
- Voice & Data Integration
- Instant Message Delivery
- SMS Messaging
- Customer Support
- 2-Way Messaging
Pricing
International
$ 0
Per Message
India Messaging
$ 172
Per Message
Mtalkz Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Software by Convoso
Convoso is the cloud-based solution for the call center management. Having robust and reliable tool for the contact platform. Accelerate the sales productivity by improving conversion time and deliver instant services. Read Convoso Reviews
Explore various Convoso features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Convoso Features- Campaign Management
- Blended Call Center
- Call Reporting
- Call Logging
- Manual Dialer
- Quality Management
- Call Monitoring
- Call Routing
Convoso Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Stay Connected with your Business, from Anywhere
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Explore various Knowlarity features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Knowlarity Features- API Integration
- Toll Free Number
- Single Access Number
- Call Routing
- Real Time Reporting
- Mobile App
- Multiple Simultaneous Calls
- Smart Call Tracking
Pricing
Advance Plan
$ 233
Per Year
Premium Plan
$ 475
Per Year
Premium Plus Plan
$ 833
Per Year
Knowlarity Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
Cloud Telephony Service for your Business
An interactive voice response system (IVRS) hosted in the cloud is called Cloud Telephony, it is an automated bot that answers your phone call, asks you the questions based on your enquires and you respond to it using your keypad (DTMF). Read Salesquared Reviews
Explore various Salesquared features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Salesquared Features- Mobile Access
- Call Cascading
- Personalized Greetings
- Caller Identification
- Real Time Reporting
- Custom Sender ID
- Outgoing Call Tracking
- Text-to-Speech
Salesquared Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
The Trusted CPaaS
Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots. Read Kaleyra Reviews
Explore various Kaleyra features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Kaleyra Features- Secured & Trusted Solution
- Whatsapp Alerts
- Email Support
- Credit Based Plan
- Campaign Tracking
- Audio / Video Conferencing
- Multiple Simultaneous Calls
- VoIP
Kaleyra Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Ajura is a mobile app for cheap international call
Ajura helps users to make cheap international calls & avail low-cost international roaming while traveling abroad. The mobile app is available for Android & iOS. Read Ajura Reviews
Explore various Ajura features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Ajura Features- Contact Management
- VoIP
- Call Monitoring
- Voice & Data Integration
- Voice / SMS Alerts
- IVR / Voice Recognition
Ajura Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Emergents | 2024
Software by Bay Talkitec Pvt. Ltd
Bay Talkitec has been providing the best-in-class Call management & IVR systems and has successfully executed user friendly and multi-purpose IVR installations across diverse sectors. We have the expertise to integrate IVR applications into existing customer contact centers with various forms of call transfers including information dissemination, using CTI technologies. Read Bay IVR Reviews
Explore various Bay IVR features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Bay IVR Features- Contact Management
- Single Access Number
- Inbound Reporting
- Call Queuing
- Voice & Data Integration
- Telemarketing Management
- Call Routing
- Internal Call Transfer
Bay IVR Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Software by Bhrigus Inc
Experience Manager addresses capturing caller's data at each dialog level and generating different kinds of reports in a pictorial way which helps the managers to analyze quickly and tune the applications with IVR. Read Experience Manager Reviews
Explore various Experience Manager features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Experience Manager Features- Analytical Reports
- CRM integration
- SMS
- Caller ID
- Smart Call Tracking
- Multiple Accessline
- Voice & Data Integration
- Inbound Reporting
Experience Manager Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Software by Alliance Infotech
Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customer can call and receive answers to specific questions or place an order and receive faxed confirmations about cloud telephony. Read VoiceXchange Reviews
Explore various VoiceXchange features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all VoiceXchange Features- Call Routing
- Caller ID
- Inbound Reporting
- Multiuser Login & Role-based access control
- IVR and Dial Groups
- Multiple Accessline
- Call Logs
- Call Monitoring
VoiceXchange Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Category Champions | 2024
Communication Simplified
MOBtexting is a leading Communication Platform as a Service (CPaaS). MOBtexting provides A2P Messaging & Cloud Telephony Services to promote businesses, automate customer interactions, improve customer engagement, track the communication, etc. Read MOBtexting Reviews
Explore various MOBtexting features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all MOBtexting Features- Complete Messaging Platform
- Auto-Dialer
- IVR / Voice Recognition
- Custom Sender ID
- Mobile App
- Multiuser Login & Role-based access control
- Multiple Accessline
- Call Monitoring
Pricing
Promotional SMS
$ 17
5,000 SMS
Transactional SMS
$ 21
5,000 SMS
2 Way SMS Services
$ 42
3 Months
MOBtexting Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
Bulk SMS Service Provider in India
Digimiles is Leader in Enterprise Messaging, which offers SMS Gateway services such as Transactional SMS, Promotional SMS, SMS API with reliable platform for all your business communication needs. It's the guarantee we offer, SMS will get delivered. Read Digimiles Reviews
Explore various Digimiles features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Digimiles Features- IVR / Voice Recognition
- Computer Telephony
- VoIP
- Voice & Data Integration
- Voice / SMS Alerts
Pricing
5000 SMS
$ 21
Per Month
Digimiles Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
World wide SMS with most advanced technologies
D7SMS by Direct7Networks provides Reliable and Cost-effective Communication SMS solutions to businesses across all industries specializing in providing worldwide SMS transmission using D7 Networks own connectivity to global mobile network operators. Read D7SMS Reviews
Explore various D7SMS features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all D7SMS Features- Content Import/Export
- Contact Management
- Scheduled Messaging
- Scheduling
- Communication Management
- Text Messaging
- Message Personalization
- 2-Way Messaging
Pricing
Test Credits
$ 0
10 SMS Test Credits
D7SMS Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
Contenders | 2024
Redefine Communication
HoduCC Omnichannel offers a streamlined end-to-end communication solution. Its effective use of data allows seamless experience across all channels including Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business & Instagram. Read HoduCC Contact Center Reviews
Explore various HoduCC Contact Center features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Queue Management
- Application Integration
- Contact Management
- SIP Trunking
- Real-time Chat
- Interactive Voice Response
- Call Center
- Telemarketing Management
HoduCC Contact Center Caters to
- StartUps
- SMEs
- Agencies
- Enterprises
FAQs
Telecommunications software organizes and manages all forms of the e-data interchange (text, phone, video, and so on). It is a software package that aids in the process transmission of audio in some manner.