What is Telegram?

Telegram is a versatile messaging app that prioritizes privacy, speed, and security. It offers features like Mini App Bar, Paid Media, and Story Search, making it a powerful tool for both personal and professional communication.

Pricing

Telegram Starting Price

Awards
Telegram Award

Our Awards and Recognition

More Awards
Get Best Quote for Telegram

Connect with SoftwareSuggest experts to get the best quote for your business.

Key Features of Telegram

Here are the powerful features that make Telegram stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automated Messaging
  • Chatbots
  • Customer Segmentation
  • Analytics And Reporting
  • Multi Channel Support
  • Customizable Templates
  • Message Scheduling
  • User Tagging
  • CRM Integration
  • File Sharing
  • Voice And Video Calls
  • End To End Encryption
  • Api Access
  • Real Time Notifications
  • Group Messaging
  • Broadcast Messaging
  • Customer Feedback Collection
  • Third Party Integrations
  • Customizable Workflows
  • User Activity Tracking
Show More

Telegram Screenshots

Telegram logo
Do you work for Telegram?
Claim This Profile

Telegram Specifications

Get a closer look at the technical specifications and system requirements for Telegram. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Telegram
Show More
Telegram Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Telegram Comparisons

Compare Telegram with other similar options available in Customer Engagement Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall Telegram Reviews

Thinking about using Telegram? Check out verified user reviews & ratings based on Telegram's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 40 Reviews

Write a Review Or
Ask a Question
Feature 4.6

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.3

Customer support

Out of 5

Likelihood to recommend 91.4%

Likelihood to recommend

Out of 100%

Telegram Pros and Cons Based on Customer Reviews

"Telegram is incredibly fast and reliable, making it a great choice for instant communication."

"The platform offers extensive customization options and supports sending large files up to 2GB."

"The app supports large group chats and channels, perfect for communities and businesses."

"Users appreciate the strong security features, including end-to-end encryption and two-factor authentication."

"Managing large groups can be challenging, especially when organizing specific messages."

"Once an account is banned, regaining access can be difficult and sometimes impossible."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 40 Reviews

Aryan P.

CEO (Chief Executive Officer)

5.0

Feb 12, 2025

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

telegram:Secure, fast messaging with customisable features and large group chats

The text is grammatically correct as is. No changes are needed.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Telegram IOS App Experience

1 2 3 4 5 6 7 8 9 10

Telegram After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Telegram?

Fast and secure messaging. Large group chats and channels. Customizable interface. Strong privacy features. Supports file sharing.

What do you dislike about Telegram?

Not as widely adopted. Occasional bugs. Limited video call features. Some features require high data usage.

What features is Telegram currently missing?

Limited sticker customization options

Miracle S.

Marketing Coordinator

4.0

Feb 12, 2025

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Telegram is an Amazing platform.with full delivery speed.

Telegram is very fast and incredibly reliable. Messages are delivered instantly. I highly recommend Telegram for those who want to own a business channel.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Telegram IOS App Experience

1 2 3 4 5 6 7 8 9 10

Telegram After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Telegram?

Telegram is a unique platform that offers speedy delivery of information; it also offers end-to-end encryption for secretive chats.

What do you dislike about Telegram?

I think they should improve more on the banned aspects because once your account has been disabled, it is so difficult and sometimes not possible to regain access to the account.

What features is Telegram currently missing?

Screen sharing Telegram doesn’t have the capacity of sharing one’s screen with others

What other products like Telegram have you used or evaluated?

Nuel

Engineer

5.0

Dec 10, 2024

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Telegram - Best app to chat with family and friends.

Telegram has the ability to enable users to access chat logs from any device without losing data, thanks to its cloud-based storage. The app is also great for big groups and communities with features like channels and bots. It also has a secret chat with end-to-end encryption for private conversations, and you can also use Telegram for mining crypto, tap-to-earn crypto bots. You can also sync all your contacts on Telegram with ease.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Telegram After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Telegram?

What impresses me most is the ability to handle large group chats with thousands of members, with the ability to switch devices and still find all your messages intact without manual backup.

What do you dislike about Telegram?

The spam filter should be improved to prevent excessive spamming, and the end-to-end encryption chat should be provided by default.

What features is Telegram currently missing?

I would like for a feature to schedule and manage events directly within group chat to be added which would be super handy for communities and also letting users be able to upload their own sounds for notifications

Alternatives of Telegram

Explore alternative software options that can fulfill similar requirements as Telegram. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Telegram FAQs

What are the top 5 features for Telegram?

The top 5 features for Telegram are:

  • Video Content
  • Multi-Channel Communication
  • Chat / Messaging
  • On-Demand Communications
  • Batch Communications

What type of customer support is available from Telegram?

The available support which Telegram provides is:

  • Email

What platforms does Telegram support?

Telegram supports a variety of platforms including Android and IOS.

What types of businesses does Telegram serve?

Telegram serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

Who are the primary competitors of Telegram?

The three major competitors of Telegram are QuickStart, RingCentral Engage Digital and Thunderhead. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

Free Demo Get Pricing
Free Demo