Overall TextLocal Reviews

Here's an unbiased review of TextLocal. Discover how TextLocal users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 11 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 50%

Likelihood to recommend

Out of 100%

TextLocal Pros and Cons Based on Customer Reviews

"The platform provides reliable SMS delivery, ensuring messages reach recipients promptly."

"Users appreciate the cooperative and helpful point of contact (POC) for customer support."

"TextLocal offers a user-friendly interface that makes it easy to navigate and use."

"TextLocal offers a variety of features that cater to different business needs."

"The tech support team may not always meet user expectations in resolving issues."

"Delivery rates can be inconsistent, which affects message reliability."

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Showing 11 out of 11 Reviews

Hear directly from customers who have used TextLocal. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Yogesh M.

Digital Marketing

5.0

May 15, 2023

Used the software for : Less than 6 months (Weekly)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

The experience was okay, customer support is not good

We used their SMS services for only six months on a trial basis but were not happy with the services and support from their team. It was a good experience overall, but they need to improve their client relationship management.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

What do you like best about TextLocal?

The POC was very cooperative, but the tech team is not able to cater to our needs and help us properly.

What do you dislike about TextLocal?

Pricing, as well as delivery rates, is the major concern here and can be worked on.

What features is TextLocal currently missing?

No

What other products like TextLocal have you used or evaluated?

msg91

Azad A.

5.0

Jul 11, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

TextLocal is a game-changer for our business communications! It's user-friendly, reliable, and has significantly improved our customer engagement. Highly recommend it for anyone needing efficient SMS marketing solutions.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Tushar

communication manager

5.0

Sep 15, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Fastest service

I have used the Text Local service for quite some time now, and it sends the message instantly as you type the content to whichever number you want to send it to. I tried some other companies like Way2SMS, but they were not well-suited to me, so I suggest everyone use it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Gunjan

5.0

Jan 11, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent software features and advanced mechanisms

Perhaps the best for real-time interaction and customer engagement, TextLocal comes with excellent software features and advanced mechanisms. It’s a bulk SMS platform that allows us to schedule messages for our customers and send textual communication to our worldwide audience. With the help of the Bulk Text Messaging software, we have been successful in our three back-to-back SMS campaigns and will also use this innovative software for our future marketing campaigns.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Pritesh

5.0

Jan 11, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent Bulk SMS software

When it comes to engaging customers and live interaction with them, I recommend TextLocal. The ultimate customer engagement and mobile marketing solution, it has helped me win over my customers and enhance my relationship with them. It is an excellent Bulk SMS software, equipped with world-class features, advanced technology, and dynamic modules. Using this to send messages to my targets has given fruitful returns. Its bulk SMS service allows me to import an address book, schedule communication, and manage my contacts.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Chandresh

4.0

Jan 10, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Powerful and efficient SMS marketing solutions

Above all, the customer engagement software is TextLocal. With its powerful and efficient SMS marketing solutions, I was successful in expanding my customer domain and reaching more audience in a short time span. The bulk SMS platform has the best features, robust mechanisms, and integrated technology, all of which make it convenient to send messages to my audience. Through its bulk SMS service, I witnessed higher reach, maximum response, and productive results in my recent SMS campaign.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Miteshkumar

4.0

Jan 10, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Good Service & Support

A compact SMS marketing software, TextLocal has provided productive solutions for my SMS campaigns. With this bulk SMS software, I successfully reached my audience and developed a good connection in a short time. It’s highly useful for engaging customers in interactive conversations. Its bulk SMS service elevated my mass texting reach. It also helped me manage my contacts, track sender IDs, and offer continuous support to my customers.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Prahlad

5.0

Jan 10, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

I am greatly satisfied by the results

TextLocal has helped me reach out to my customers and engage them in live mobile campaigns. Its Bulk SMS software, world-class technology, and fantastic support have contributed to the success of three consecutive SMS campaigns. Using its features, I was able to manage all my contacts, import address books, and provide constant support to my customers. The Bulk Text Messaging software has revolutionized the way SMS marketing campaigns are conducted. I am greatly satisfied with the results.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Arvind

5.0

Jan 04, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

User-friendly and cost-efficient product

Best suited for boosting customer engagement and conducting mobile marketing, TextLocal is an effective customer engagement software. When it comes to engaging customers with our business offerings, we always choose a bulk texting platform. Its robust, user-friendly, and cost-efficient technology enables us to interact, engage, and connect with our key targets actively. The bulk text messaging software also provides higher reach and, with a fantastic support system, helps develop long-term customer engagement.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Tushar

4.0

Jan 03, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best customer engagement and SMS marketing application

The best customer engagement and SMS marketing application, TextLocal, has improved my ways of dealing with end-users. It’s a bulk texting platform that effectively delivers my message to the right audience at the right time. It is excellent software for mass texting, and with its contact management feature, I am successfully managing a good customer database. Its shortcodes, user-friendly nature, and innovative technology sum up my experience with this software.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Pravinkumar

5.0

Jan 03, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent product

The robust technology, excellent software features, and good support system of TextLocal have enabled us to market our products and services through mobile and hand-held devices. The bulk SMS software accounts for unique customer engagement modules and bridges the buyer-seller gap. With this application, we have reached audiences beyond our imagination. TextLocal is an exciting bulk texting platform for connecting with customers and engaging with them through their hand-held devices.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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