What is Thirdlane Connect?

Thirdlane® Connect elevates team collaboration efficiency to new heights by seamlessly integrating various communication channels, including voice, messaging, video, and applications, fostering a unified and streamlined collaboration experience.

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Awards
Thirdlane Connect Award

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Key Features of Thirdlane Connect

Here are the powerful features that make Thirdlane Connect stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Unified Communications
  • Voip Calling
  • Video Conferencing
  • Instant Messaging
  • Presence Management
  • Call Recording
  • Call Forwarding
  • Auto Attendant
  • Ivr System
  • Call Queues
  • Voicemail To Email
  • CRM Integration
  • Mobile App
  • Webrtc Support
  • Multi Tenant Pbx
  • Customizable User Interface
  • Api Access
  • Call Analytics
  • Contact Management
  • Screen Sharing
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Thirdlane Connect Screenshots

Thirdlane Connect Specifications

Get a closer look at the technical specifications and system requirements for Thirdlane Connect. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Third Lane Technologies, LLC
Headquarter : Fairfax
Full Address : 39 Power Ln, Fairfax, CA 94930, USA
Overview Provided by : Alex
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Mobile Platforms :
Language Support :
English
Spanish
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Training
Tickets
Integrations :

Thirdlane Connect Description

Here's the comprehensive description of Thirdlane Connect. Gain a brief understanding of its unique features and exceptional benefits.

Thirdlane Connect is a unified communications application that provides advanced collaboration and customer engagement tools.

Through an intuitive interface, users gain accessibility to chat, calling, conferencing, screen sharing and integration with business tools like CRMs. This enables productive internal and external interactions across any device - from mobile to desktop.

Powered by the robust Thirdlane Business Phone System or Multi Tenant PBX platforms, Thirdlane Connect delivers these versatile features as part of a tightly integrated solution. Customers benefit from secure, flexible deployment on-premises or in private and public clouds as their business needs require.

Backed by enterprise-grade telephony functionality, Thirdlane Connect empowers distributed teams to communicate seamlessly while enhancing valuable client relationships through modern digital channels.

Thirdlane Connect Resources

Thirdlane Connect Brochures Download Brochure

Overall Thirdlane Connect Reviews

Thinking about using Thirdlane Connect? Check out verified user reviews & ratings based on Thirdlane Connect's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 4 Reviews

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Feature 5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Thirdlane Connect Pros and Cons

"All-in-one platform: Combines voice, messaging, and video, reducing the need for multiple apps. Customization options: White-label and branding features allow for a personalized user experience. Cross-device compatibility: Works seamlessly across devices."

"Love the white-label feature – it lets us put our own brand front and center. The features are solid and really help streamline our communications."

"Multi-platform accessibility allows users to communicate from desktop, mobile, and web clients."

"Learning curve: Initial setup and customization can be challenging for new users. Less brand recognition: Not as widely known as some major competitors, which might raise concerns for potential customers."

"Love the white-label feature – it lets us put our own brand front and center. The features are solid and really help streamline our communications."

"Learning curve for some advanced features requires training or onboarding for new users."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 4 out of 4 Reviews

Thomas S.

IT Specialist

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Nov 05, 2024

Verified via linkedIn.

Verified Reviewer

A Powerful and Intuitive Communication Hub for Streamlined Team Collaboration

The text is grammatically correct and does not require any changes.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Thirdlane Connect IOS App Experience

1 2 3 4 5 6 7 8 9 10

Thirdlane Connect After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Thirdlane Connect?

All-in-one platform: Combines voice, messaging, and video, reducing the need for multiple apps. Customization options: White-label and branding features allow for a personalized user experience. Cross-device compatibility: Works seamlessly across devices.

What do you dislike about Thirdlane Connect?

Learning curve: Initial setup and customization can be challenging for new users. Less brand recognition: Not as widely known as some major competitors, which might raise concerns for potential customers.

What features is Thirdlane Connect currently missing?

No

What other products like Thirdlane Connect have you used or evaluated?

3CX
Thirdlane Connect Nov 9, 2024

Thanks for the great review, Thomas! It's awesome to hear that Thirdlane Connect is making collaboration smoother for your team without adding extra hassle. We put a lot of focus on keeping the setup simple and making the interface user-friendly, so it's good to know that's coming through in your experience.

David W.

CEO

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Jul 03, 2024

Verified via Business email.

Verified Reviewer

Essential White Label Communication Tool for MSPs!

Love the white label feature – it lets us put our own brand front and center. The features are solid and really help streamline our communications. Thirdlane Connect has seriously upped our game. It's made client management smoother, and our brand looks top-notch. Definitely worth it!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Thirdlane Connect IOS App Experience

1 2 3 4 5 6 7 8 9 10

Thirdlane Connect After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Thirdlane Connect?

Love the white-label feature – it lets us put our own brand front and center. The features are solid and really help streamline our communications.

What do you dislike about Thirdlane Connect?

Love the white-label feature – it lets us put our own brand front and center. The features are solid and really help streamline our communications.

What features is Thirdlane Connect currently missing?

Nope

What other products like Thirdlane Connect have you used or evaluated?

Bicom

Thirdlane Connect Jul 5, 2024

Awesome to hear how Thirdlane Connect is boosting your MSP game, David! Our team's got your back for any tweaks or tips you need along the way.

Samuel W.

CEO

Used the software for : 2+ years (Daily)

Company Size :501-1000 employees

5.0

May 27, 2024

Verified via Business email.

Verified Reviewer

It's basically our go-to team collaboration tool.

Thirdlane Connect has completely transformed how we operate at our MSP. It has made chatting and collaborating incredibly easy. With its user-friendly setup and numerous features, it has become our go-to solution for getting tasks done and keeping clients satisfied.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Thirdlane Connect IOS App Experience

1 2 3 4 5 6 7 8 9 10

Thirdlane Connect After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Thirdlane Connect?

Multi-platform accessibility allows users to communicate from desktop, mobile, and web clients.

What do you dislike about Thirdlane Connect?

Learning curve for some advanced features requires training or onboarding for new users.

What features is Thirdlane Connect currently missing?

No

What other products like Thirdlane Connect have you used or evaluated?

3cx

Thirdlane Connect Jun 5, 2024

We're thrilled to hear that Thirdlane Connect has become your go-to team collaboration tool, making chatting and collaborating super easy while keeping clients happy! Thanks for your feedback, Samuel!

Fred

IT specialist

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

5.0

Nov 01, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

User-friendly and efficient solution

Thirdlane has significantly improved our daily operations, providing a streamlined approach to managing calls across various teams. The mobility offered by the Thirdlane Connect app has been a game changer, allowing us to stay connected outside the office.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Thirdlane Connect After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Thirdlane Connect?

Thirdlane excels in helping us with our communications with customers and internally. The softwares user interface is intuitive, making it easy for users and managers alike.

What do you dislike about Thirdlane Connect?

Taking into account both the price and overall quality, there are no significant flaws or drawbacks.

What features is Thirdlane Connect currently missing?

No

Thirdlane Connect Nov 1, 2023

We're happy to hear that Thirdlane has been a game-changer for your team's operations. Thank you for highlighting the ease of use, streamlined call management, and mobility benefits. We're glad that it's helped improve communication internally and externally. We appreciate the positive feedback and will continue to deliver top-notch solutions.

Alternatives of Thirdlane Connect

Explore alternative software options that can fulfill similar requirements as Thirdlane Connect. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Thirdlane Connect FAQs

What apps do Thirdlane Connect integrate with?

Thirdlane Connect integrates with various apps:

  • Hubspot
  • SugarCRM
  • Salesforce
  • Freshdesk
  • Zendesk
  • Pipedrive
  • Microsoft Office 365
  • ZohoCRM

What are the top 5 features for Thirdlane Connect?

The top 5 features for Thirdlane Connect are:

  • SMS
  • Call Center
  • Mobile App
  • Contact Management
  • IVR and Dial Groups

What type of customer support is available from Thirdlane Connect?

The available support which Thirdlane Connect provides is:

  • Email
  • Tickets
  • Training

What platforms does Thirdlane Connect support?

Thirdlane Connect supports a variety of platforms including Android and IOS.

What types of businesses does Thirdlane Connect serve?

Thirdlane Connect serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Thirdlane Connect commonly used?

Thirdlane Connect is commonly used for various purposes, such as Call Recording, Call Tracking, Call Center and more.

Who are the primary competitors of Thirdlane Connect?

The three major competitors of Thirdlane Connect are MyOperator, Inclarity and IVR with Speech Recognition. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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