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THREADS is all in one solution to manage digital customer communications on various channels like web & in-app chat, and social messengers like WhatsApp, Facebook Messenger, Viber, Apple Business Chat, Zalo. It offers single window interface for all team members.


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Key Features of THREADS.IM

Here are the powerful features that make THREADS.IM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

THREADS.IM Specifications

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Company Details :
Company Name : mfms
Overview Provided by : Threads
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Language Support :
Business :
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THREADS.IM Description

Here's the comprehensive description of THREADS.IM. Gain a brief understanding of its unique features and exceptional benefits.

Key Benefits of THREADS:

1. Enterprise grade solution with complete customization and scalability to cater to customer specific needs.
2. Seamless integration with third party systems, so you can leverage your existing investments and costs.
3. Device agnostic capabilities enable you to deploy solutions across web and mobile app.
4. Multiple deployment options- Cloud, In-house and Hybrid to suite your requirements.
5. AI and NLP powered technology to avail you error proof communication automation.
6. Best in class support available 24/7 to offer you complete piece of mind.

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Alternatives of THREADS.IM

Explore alternative software options that can fulfill similar requirements as THREADS.IM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.


What are the top 5 features for THREADS.IM?

The top 5 features for THREADS.IM are:

  • Customer Management
  • Customer Support
  • Email Integration
  • Live chat system
  • Automated Routing

What type of customer support is available from THREADS.IM?

The available support which THREADS.IM provides is:

  • Phone
  • Email
  • Tickets
  • Training

What types of businesses does THREADS.IM serve?

THREADS.IM serves a wide range of businesses, including but not limited to Enterprises.

How is THREADS.IM commonly used?

THREADS.IM is commonly used for various purposes, such as Customer Engagement, Customer Success, Customer Service and more.

Who are the primary competitors of THREADS.IM?

The three major competitors of THREADS.IM are ImBee, JivoChat and Superchat. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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