Free & Open Source Ticketing Software

Searching the open-source ticketing management software is difficult for modern businesses facing tough competition. Go for the top options mentioned below and find the ideal software based on pricing, features, and business needs.

What benefits does the free ticketing software have?

The free ticketing management software offers productive and meaningful customer relationships with a unified platform for all ticketing issues.

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List of 14 Best Free and Open Source Ticketing Management Software

Showing 1 - 25 of 14 products
#1

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Read Zoho Desk Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Have been using Zoho well over 9..." - Shyamal

#2

Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Salesforce is a powerful CRM tool that..." - ASHISH KUMAR SHUKLA

#3

Freshdesk is the best ticketing management software to effortlessly prioritize customer requests, ensuring timely responses and enhanced satisfaction. Streamline support, optimize workflows, and elevate your service quality. Transform challenges into opportunities. Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"After trying out the free trial, I..." - Jemin

#4

Hiver is an email collaboration platform that helps teams manage shared inboxes such as sales, support, or finance right from Gmail. Using Hiver, teams can easily delegate emails, respond to emails faster, build efficient email workflows and boost team productivity. Read Hiver Reviews

Starting Price: $13 User/Month

Mobile App
API
Free Trial

Recent Review

"Very easy to keep everything organized and..." - Waleed Farooq

#5

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App
Free Trial

Recent Review

"We have been a Hubspot customer for..." - John Krochune

#6

Front is a customer operations system that enables support, sales, and account management teams to provide outstanding service at scale. Front combines the efficiency of a help desk and the comfort of email with automated workflows and real-time cooperation behind the scenes to simplify client communication. Read Front Reviews

Starting Price: $59 Per Month

Mobile App
API
Free Trial

Recent Review

"Here, I browse a website and gain..." - SAGAR MISAL 1

#7

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers.  Read Zendesk Reviews

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Zendesk ITSM is one of the popular..." - Sourav Saha

#8

SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance. Read SysAid Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My working experience has been grown while..." - Rajat Kala

#9

Freshservice is a cloud based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities serving more than 20000 customers worldwide. Read Freshservice Reviews

Starting Price: $19 Agent/Month Billed annually

Mobile App
API
Free Trial

Recent Review

"Freshservice is a good software for catering..." - Pinky Subhash Chandra Agarwal

#10

Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"This is the Ease of use is..." - Abhinav Puri

#11

osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. Read osTicket Reviews

This is Open Source Ticketing Management Software

Starting Price: Available on Request

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Recent Review

"osTicket is one of best open source..." - Dhiren Panchal

#12

OTRS Group is the vendor and world's leading provider of the open source OTRS product suite which includes the OTRS Help Desk software. Providing service excellence at optimized costs are main differentiators to stand out competition in saturated markets. Learn more about OTRS

This is Open Source Ticketing Management Software

Starting Price: Available on Request

Free Trial
#13

ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews

This is Free Ticketing Management Software

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well as you know everything has two..." - Mudit Mishra

#14

Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Read Faveo HelpDesk Reviews

This is Free and Open Source Ticketing Management Software

Starting Price: $5500 Onetime

Mobile App
API
Free Trial

Recent Review

"It is a good ticketing software. It..." - Manisha Nayak

Last Updated: March 20, 2024