Tidio Alternatives & Competitors

Salesforce has significantly improved the way our team handles customer relationships, lead tracking, and sales processes. The platform is packed with features such as contact management, opportunity tracking, automation, and in-depth reporting. We especially found the dashboard ... Read Salesforce Reviews

We went from using multiple platforms for email, sales, and support to using just one. It turned out to be much cheaper and smoother to work with, as it has a rich user interface. Read EngageBay Reviews

Zoho Desk is the best software when it comes to automations & data analytics. It literally boosted my workflow through its fast and easy-to-manage automations, and their troubleshooting customer support really helped in setting up the system for me. Read Zoho Desk Reviews

We are working as an agile team, and Jira helps us track all the stories in progress, under review, or marked as done. It helps us track almost everything related to the task, including to whom it was assigned, who is currently working on it, and all the comments on the task from... Read Jira Software Reviews

LiveAgent is a very good product overall, and they have excellent technical support service. We have used the LiveAgent tool for a couple of years now. At this time, there really isn't anything that I don't like about the LiveAgent tool. I like LiveAge... Read LiveAgent Reviews

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses that had recently adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications... Read ProProfs Help Desk Reviews

The thing I like most about Faveo is that it's simple to start with, but you can customize it extensively based on your business needs. We automated our ticket management just the way we wanted it to be. I found this difficult to do in other applications. Even if the option was a... Read Faveo HelpDesk Reviews

It is a ticketing tool that keeps customers and users on the same page. We can define the entire ITIL process with a lot of customization. Every IT company uses it. Change management, problem management, request management, and incident management are all on the same page. Read ServiceNow ITSM Reviews

Website ticketing is one of the main features that you need to work on. There is a problem with a few website builder sites when embedding this Raiseaticket web URL. Read Raiseaticket Reviews

I really love how much Microsoft has invested in the security around M365, and SharePoint in particular. Because of regular cyber attack attempts, we locked down SharePoint and OneDrive access to only those users coming from the organization's IP address. We can lock it down s... Read Microsoft SharePoint Reviews