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Top paid & free alternatives to TOPdesk includes Salesforce, EngageBay, Zoho Desk, Jira Software, LiveAgent, ProProfs Help Desk, Faveo Helpdesk, ControlHippo, ServiceNow ITSM and Raiseaticket. Analyze a range of top Help Desk Software that offer similar benefits at competitive prices. Empower your team by choosing the best TOPdesk competitor that meets your unique business requirements.
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Most Popular TOPdesk Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to TOPdesk
Showing 1 - 18 of 92 products
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#9
Category Champions | 2026
User Review
This information is based on user reviews.
Salesforce is a good CRM used to manage customer data, and Software Suggest is recommended according to my needs. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common Alternatives of Salesforce and TOPdesk
Salesforce review compared to TOPdesk
"Nice product for getting Software Suggestion according to your need" - Vraj Patel - Software Engineer
Most users consider Salesforce is an excellent TOPdesk alternative.
89.2% of users recommend this product
This information is based on user submitted reviews.
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#10
Category Champions | 2026
User Review
This information is based on user reviews.
EngageBay is a great piece of software that works seamlessly. It helps me with contact management, sending newsletters, managing contacts, and creating landing pages. I like their UI, which is very easy to understand. Read EngageBay Reviews
Categories in Common with EngageBay
Alternatives of EngageBay and TOPdesk
EngageBay review compared to TOPdesk
"Best CRM with all the features at a fraction of price" - Nishant - Marketing Executive
Most users consider EngageBay is an excellent TOPdesk alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2026
User Review
This information is based on user reviews.
Zoho Desk is a helpdesk software application that offers a variety of features, including ticketing, a knowledge base, community forums, and reporting. It is a popular choice for businesses of all sizes and has received positive reviews from users for its ease of use, affordabili... Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Software Common with TOPdesk and Zoho Desk
Zoho Desk review compared to TOPdesk
"Best software" - Harsh Vardhan Solanki - CEO
90% of users recommend this product
This information is based on user submitted reviews.
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#12
Category Champions | 2026
User Review
This information is based on user reviews.
My team and I are not struggling to find bugs in project management strategies, as this software identifies them easily. It also helps design project-specific remedial measures and strategies. All in all, if you want to complete allotted projects within deadlines and according... Read Jira Software Reviews
Categories in Common with Jira Software
Common Alternatives of Jira Software and TOPdesk
Jira Software review compared to TOPdesk
"Very effective for finding loopholes. " - Yagnesh
91.8% of users recommend this product
This information is based on user submitted reviews.
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#13
Category Champions | 2026
User Review
This information is based on user reviews.
Overall, I have really enjoyed using this software, and it has made day-to-day customer support much easier and more manageable. If there are any issues or bugs, LA's customer support has been fast and reliable in helping out and fixing the issue. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and TOPdesk
LiveAgent review compared to TOPdesk
"Easy to Use Ticketing Software for Customer Support Companies" - Brian - Tech Suppoty
91% of users recommend this product
This information is based on user submitted reviews.
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#14
Contenders | 2026
User Review
This information is based on user reviews.
I like that you can get started with this tool in no time at all. The interface is simple and resembles Gmail’s interface. You can see all your support conversations and monitor team performance at a glance. Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Common Alternatives of ProProfs Help Desk and TOPdesk
ProProfs Help Desk review compared to TOPdesk
"Perfect ticketing system for small to mid-sized businesses" - Ben - Customer Specialist
94% of users recommend this product
This information is based on user submitted reviews.
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#15
Category Champions | 2026
User Review
This information is based on user reviews.
This is an easy-to-navigate helpdesk. For anyone new to the software or any advanced helpdesk like this, it may look daunting during onboarding, but just give it a couple of hours and it will make life easier. My immediate requirements of sending out communications, resolving ema... Read Faveo Helpdesk Reviews
Categories in Common with Faveo Helpdesk
Alternatives of Faveo Helpdesk and TOPdesk
Faveo Helpdesk review compared to TOPdesk
"Effective Helpdesk Solution at a great price offering" - Puneet Gupta
98.5% of users recommend this product
This information is based on user submitted reviews.
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#16
Category Champions | 2026
User Review
This information is based on user reviews.
Control Hippo is a platform with a simple and easy-to-use website interface. Despite its pros, it also has some cons. I think some bugs should be fixed, but overall my experience was good. Read ControlHippo Reviews
Categories in Common with ControlHippo
Common Alternatives of ControlHippo and TOPdesk
ControlHippo review compared to TOPdesk
"It was a Good experience " - Saad Bawar - Honest Review
92% of users recommend this product
This information is based on user submitted reviews.
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#17
Contenders | 2026
User Review
This information is based on user reviews.
ServiceNow is used worldwide as a ticketing tool that is user-friendly. It can be integrated with a wide variety of monitoring tools, providing an efficient way to resolve queries and leading to customer satisfaction. Read ServiceNow ITSM Reviews
Categories in Common with ServiceNow ITSM
Common Alternatives of ServiceNow ITSM and TOPdesk
ServiceNow ITSM review compared to TOPdesk
"User Friendly Ticketing Tool" - Arjun S Pankaj
78% of users recommend this product
This information is based on user submitted reviews.
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#18
Contenders | 2026
User Review
This information is based on user reviews.
One of the best ticketing portals. Easy to use and comprehensible without reading a line of the guide. We are planning to substitute our current portal with Raiseaticket. Highly recommended. Read Raiseaticket Reviews
Categories in Common with Raiseaticket
Ticketing Management Software
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Customer Engagement Software
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Complaint Management System
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Customer Success Software
Software Common with TOPdesk and Raiseaticket
Raiseaticket review compared to TOPdesk
"Easy and friendly" - Federico Bacile - Development Manager
95% of users recommend this product
This information is based on user submitted reviews.
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