What is Totango?

TOTANGO customer engagement is catching customer experienced at every integration and can make it all the differential feedback. Totango system is as success platform to help recurring revenue businesses. Many reputed companies trusted on Totango for customer engagement.

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Totango Starting Price

Awards
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Key Features of Totango

Here are the powerful features that make Totango stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Analytics
  • Batch Communications
  • Chat / Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Content Management
  • Content Syndication
  • Customer Engagement
  • Customer Experience
  • Customer Feedback
  • Customer Loyalty
  • Customer Satisfaction
  • Email Distribution
  • Event Marketing
  • Experience Management
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Interactive Content
  • Live chat system
  • Multi-Channel Communication
  • NPS
  • On-Demand Communications
  • Personalization
  • Print Management
  • Review Management
  • Survey
  • Template Management
  • Ticketing
  • Video Content
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  • 360 Degree Feedback
  • Account Alerts
  • Account Management
  • Accounting Management
  • Analytics
  • Call Reporting
  • Communication Management
  • Complaint Monitoring
  • Customer Engagement
  • Customer Lifecycle Management
  • Customer Management
  • Customer Support
  • Dashboard
  • Feedback Collection
  • Feedback widget
  • Health Score
  • Hints & tooltips
  • In-app announcements
  • Knowledge Base
  • Life Ring Button
  • NPS & surveys
  • Onboarding
  • Onboarding checklists
  • Revenue Management
  • Search
  • Survey Management
  • Tours & walkthroughs
  • Usage Tracking / Analytics
  • Win / Loss Analysis
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  • Account Management
  • Automated customer follow-ups
  • Churn prediction
  • Cross-selling and upselling
  • Customer advocacy programs
  • Customer churn analysis
  • Customer Communication
  • Customer engagement tracking
  • Customer feedback analysis
  • Customer feedback management
  • Customer health scoring
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer loyalty tracking
  • Customer onboarding
  • Customer renewal management
  • Customer retention alerts
  • Customer retention analytics
  • Customer retention campaigns
  • Customer retention dashboards
  • Customer retention metrics
  • Customer retention reporting
  • Customer retention strategy planning
  • Customer retention workflows
  • Customer satisfaction surveys
  • Customer Segmentation
  • Customer sentiment analysis
  • Customer success tracking
  • Customer win-back strategies
  • Loyalty program management
  • Personalized recommendations
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  • AB Testing
  • AML
  • Audience Targeting
  • Campaign Segmentation
  • Chat
  • Client Portal
  • Clipboard Managers
  • Collaboration
  • Contact Center Quality Assurance
  • Content Management
  • Customer Experience
  • Customer onboarding
  • Customer Service
  • Customer Success
  • Customer Training
  • Customizable Templates
  • Digital Adoption Platforms
  • Document Management
  • File Sharing
  • Fraud detection
  • Funnel Analysis
  • Heatmaps
  • Idea Management
  • Identity Verification
  • Interactive Product Tour
  • Kanban Board
  • KYC
  • Landing Pages / Web Forms
  • Learning Management Systems (LMS)
  • Live Chat
  • Milestone Tracking
  • NPS
  • Onboarding
  • Portal
  • Process Mapping
  • Professional Services Automation
  • Project Management
  • Regulatory Change Management
  • Salesforce Apps
  • Text Expanders
  • UI Design
  • Unified Workspaces
  • UX
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Totango Specifications

Get a closer look at the technical specifications and system requirements for Totango. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Company Details :
Company Name : Totango
Website : Visit Website
Full Address : 1200 Park Place, Suite 200 San Mateo, CA 94403 USA

Totango Comparisons

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Totango FAQs

What are the top 5 features for Totango?

The top 5 features for Totango are:

  • Customer Feedback
  • Feedback Management
  • Analytics
  • Communication Management
  • Community Management

What type of customer support is available from Totango?

The available support which Totango provides is:

  • Phone
  • Email
  • Live support
  • Tickets
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