Touchpoint CX
What is Touchpoint CX?
A Customer Experience Management platform that executes and consolidates all your Voice of Customer feedback data in a unified dashboard with an intuitive resolution system accompanied by an analytics reporting function.
Touchpoint CX Starting Price
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Key Features of Touchpoint CX
Here are the powerful features that make Touchpoint CX stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Survey Management
- Real Time Reporting
- Feedback Management
- Surveys & Feedback
- Event Triggered Actions
- Data Management
- Feedback Collection
- Data Analysis
- Data Visualization
- Data Mining
- Template Management
- Complaint Monitoring
- Customer Engagement
- Keyword Tracking
- Templates
- Dashboard
Touchpoint CX Specifications
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Touchpoint CX Comparisons
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Touchpoint CX Description
Here's the comprehensive description of Touchpoint CX. Gain a brief understanding of its unique features and exceptional benefits.
TouchpointCX is a cloud-based Customer Experience (CX) Management platform that executes and consolidates Voice of Customer (VoC) feedback data in a unified dashboard with an interactive resolution system and analytics reporting function.
TouchpointCX features a unique analytics reporting function to manage and track customer feedback. For deeper understanding and insights, utilise our 'bolt-on' AI-powered customer analytics software, Ipiphany, which uses Natural Language Understanding (NLU) to help your teams easily understand, prioritise, and action customer experience improvements.
Increase your customer satisfaction, retention and business efficiencies while reducing internal costs. Convert new, or lapsed customers into loyal advocates with programs that drive repeat engagement and create loyal advocates of your brand.
Based in New Zealand and available worldwide, Touchpoint Group is PCI DSS compliant and ISO27001 certified, ensuring all your customer data is captured and stored safely.
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Touchpoint CX FAQs
What are the top 5 features for Touchpoint CX?
The top 5 features for Touchpoint CX are:
- Survey Management
- Real Time Reporting
- Feedback Management
- Surveys & Feedback
- Event Triggered Actions