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Best Competitors and Alternatives to Track-It
Category Champions | 2025
User Review
I have been using Salesforce for 8 years in my work life, and I find it evolving with market trends and raising its standards so high that you can't think of using any other tool once you use Salesforce. Read Salesforce Reviews
Categories in Common with Salesforce
Software Common with Track-It and Salesforce
Salesforce review compared to Track-It
"Salesforce evolving as per trend" - Sri Raghu
Most users consider Salesforce is an excellent Track-It alternative.
88.9% of users recommend this product
Category Champions | 2025
User Review
It is a comprehensive solution that offers robust functionalities like automations, workflows, forms, and landing pages, which make a business run smoothly. Read EngageBay Reviews
Categories in Common with EngageBay
Alternatives of EngageBay and Track-It
EngageBay review compared to Track-It
"Glad that we are using EngageBay CRM in our organiasation" - Mark - Business Development Manager
Most users consider EngageBay is an excellent Track-It alternative.
97.2% of users recommend this product
Category Champions | 2025
User Review
There is no doubt that Jira offers solutions for thousands of your service desk issues. However, it is undeniable that it can be very tough to understand in the beginning. As a beginner, you have to put in a lot of effort. Once learned, things become much more straightforward.... Read Jira Software Reviews
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Common Alternatives of Jira Software and Track-It
Jira Software review compared to Track-It
"Developed at multi-level. Continuous updating freaks you out at times. " - Roxana
91.8% of users recommend this product
Category Champions | 2025
User Review
Zoho Desk has excellent features and capabilities that can truly enhance customer journeys. Read Zoho Desk Reviews
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Software Common with Track-It and Zoho Desk
Zoho Desk review compared to Track-It
"Good software with excellent features that enchance customer journey" - B.A.R.F India - Founder
89.4% of users recommend this product
Category Champions | 2025
User Review
Investing in LiveAgent was one of the best decisions that has helped us focus on the key areas of our business instead of worrying about maintaining the systems for support. Now, we are ten times more productive than before. Thanks to LiveAgent! Read LiveAgent Reviews
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Common Alternatives of LiveAgent and Track-It
LiveAgent review compared to Track-It
"Most intutive help desk with excellent Support" - Paras - CTO
90% of users recommend this product
Category Champions | 2025
User Review
The software has greatly enhanced productivity and significantly impacted our bottom line. The features are intuitive, and our team can manage sales opportunities remotely using mobile devices. Overall, we highly recommend BIGContacts for any small to medium-sized business lookin... Read BIGContacts Reviews
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Common Track-It and BIGContacts Alternatives
BIGContacts review compared to Track-It
"Lead management simplified" - Sara Atiq - Marketing
96.7% of users recommend this product
Category Champions | 2025
User Review
ProProfs Knowledge Base has improved our customer support process. We receive fewer tickets now as customers have a help center they can access at any time to solve problems. Moreover, the tool is extremely helpful for our agents, who now have a centralized information library to... Read ProProfs Knowledge Base Reviews
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Alternatives of ProProfs Knowledge Base and Track-It
ProProfs Knowledge Base review compared to Track-It
"User Friendly and Super Helpful" - Sara Atiq
88.3% of users recommend this product
Category Champions | 2025
User Review
We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses that had recently adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications... Read ProProfs Help Desk Reviews
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Common Alternatives of ProProfs Help Desk and Track-It
ProProfs Help Desk review compared to Track-It
"One of the best ticketing software available in the market" - Bernice Sander - Marketing Associate
94% of users recommend this product
Category Champions | 2025
User Review
After launching the implementation of the community version one year ago, we can now confirm that we are very satisfied with its results. Therefore, we have decided to adopt the paid version because of its updates and the support offered by FAVEO. We were positively surprised ... Read Faveo HelpDesk Reviews
Categories in Common with Faveo HelpDesk
Common Track-It and Faveo HelpDesk Alternatives
Faveo HelpDesk review compared to Track-It
"Best value for money." - Jack - IT department
98.5% of users recommend this product
Contenders | 2025
User Review
It's easy to understand and easy to use. It's also a good search engine for every ITSM incident or change request. Additionally, it is available on mobile devices, so we can monitor our requests 24/7. Overall, my experience is great. Read ServiceNow ITSM Reviews
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Common Alternatives of ServiceNow ITSM and Track-It
ServiceNow ITSM review compared to Track-It
"Great Web Software" - Manish Relwani
78% of users recommend this product