Overall Trello Reviews

Here's an unbiased review of Trello. Discover how Trello users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 36 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 92.6%

Likelihood to recommend

Out of 100%

Trello Pros and Cons

"This tool employs boards and cards, and the tasks can be allocated to several members; they will get notifications also. Colour marking options are so beneficial for setting categories."

"I love Trello because of its simple design and ease of use. Everyone gets on board easily without any significant learning. The cards can accommodate all the details about specific tasks, making it easy for our team to access the details."

"Its ease of implementation and the collaborative nature of this tool make it one of the easiest and most accessible for organizations, both large and small."

"The option of getting back the archived boards/cards. Deleted cards can be retrieved for future use."

"Trello is based on a drag-and-drop function and has no automated way of moving the task cards. So, some users forget to drag the cards, while others move the cards before they have completed the task. I wish the cards could only be moved when the task is done."

"If you have many projects at once, the large amount of information can be a bit exhausting, but it is quite easy to handle."

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Showing 20 out of 36 Reviews

Hear directly from customers who have used Trello. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Sahana B.

Digital Marketing Executive

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employees

5.0

Jan 03, 2024

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Review Source: Organic

Good Software for Project Management.

The tool revolutionized our project workflow, streamlining tasks, offering intuitive features, seamless collaboration, and efficiency—truly a game changer in project management. This tool has become an indispensable asset.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

This tool employs boards and cards, and the tasks can be allocated to several members; they will get notifications also. Colour marking options are so beneficial for setting categories.

What do you dislike about Trello?

The option of getting back the archived boards/cards. Deleted cards can be retrieved for future use.

What features is Trello currently missing?

Nothing to mention.

What other products like Trello have you used or evaluated?

Asana

Sandra A.

Web Designer and Content Writer

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

5.0

Nov 01, 2023

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Review Source: Organic

Amazing platform to share tasks and manage workflow

We sometimes receive too many content writing orders from clients, and we use Trello to share the tasks. Trello allows us to assign tasks by adding names, task instructions, attaching files, adding links, and setting deadlines. Trello has a simple layout with many features and functions for easy collaboration and task sharing.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

I love Trello because of its simple design and ease of use. Everyone gets on board easily without any significant learning. The cards can accommodate all the details about specific tasks, making it easy for our team to access the details.

What do you dislike about Trello?

Trello is based on a drag-and-drop function and has no automated way of moving the task cards. So, some users forget to drag the cards, while others move the cards before they have completed the task. I wish the cards could only be moved when the task is done.

What features is Trello currently missing?

not really

What other products like Trello have you used or evaluated?

monday.com

lucia r.

Sales Analyst

Used the software for : 2+ years (Daily)

Company Size :10,001+ employees

4.0

Jun 26, 2023

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Review Source: Organic

A project management tool

Trello is a project management and organization tool that allows you to create boards, lists, and cards to manage your work visually and collaboratively. Each card represents a specific task and can be dragged and dropped into different lists based on their progress status. This solution enables visual and orderly project management regardless of industry. It is essential to consider that it could be overwhelming if you have several projects and tasks. However, it is not difficult to use and its adoption can be immediate. In short, Trello is an essential tool for managing and organizing projects. Its intuitive, collaborative, and customizable interface lets you keep all your projects and tasks in order and under control. Although it has several limitations, Trello is undoubtedly an effective tool for anyone or any team that wants to manage their projects efficiently and visually.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Its ease of implementation and the collaborative nature of this tool make it one of the easiest and most accessible for organizations, both large and small.

What do you dislike about Trello?

If you have many projects at once, the large amount of information can be a bit exhausting, but it is quite easy to handle.

What features is Trello currently missing?

At the moment there is nothing else I want to add

What other products like Trello have you used or evaluated?

I have worked with video conferencing systems to communicate with clients like Zoom

Rehan K.

Data Analyst

Used the software for : 2+ years

Company Size :51-200 employees

4.0

Sep 12, 2022

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Review Source: Organic

Easy to use for daily tasks, and suitable for organizing numerous tasks at once

Since my work group suggested Trello as an alternative for managing our work, our productivity and efficiency have undoubtedly increased. I can keep track of the significant aspects of our projects, whether there has been a change, if there is a new objective, or if a prior one has been resolved. It is incredibly beneficial to keep everything organized.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Trello?

user-friendly, powerful

What do you dislike about Trello?

The text you provided is none. There are no grammatical errors in this text.

Shreyansh S.

Marketing Associate

Used the software for : 6-12 months (Daily)

Company Size :51-200 employee

4.0

May 26, 2022

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Review Source: Organic

Not the best but good free tool

We use Trello both internally and personally to complete our tasks on time. It is good as a free tool, but if you were to pay for it, it is not worth it. This is because its UI is mediocre, and the Windows application doesn't have any extra features. It is just like a web app. I am trying to say that I don't enjoy using it. It does not feel like a smooth and streamlined tool for everyday use.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

The free forever plan is really great. It is very helpful for productivity if it is being supervised.

What do you dislike about Trello?

Overall, the method or process to add a new card can be changed and built in a better way. The current one takes up time. More shortcut keys should be added.

What features is Trello currently missing?

Desktop notifications for Windows 11

Naman K.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 01, 2021

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Review Source: Organic

Managing the lives of people

Trello has completely organized my life. I can create my tasks, subtasks, set up reminders, and much more. Initially, it was not easy to use, but as time passed, I understood it, and it has impacted my life in a better way.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

The task dashboard is really impressive, but it is not very easy to use.

What do you dislike about Trello?

Its UI is not very user-friendly; it should be simpler.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

No

What features is Trello currently missing?

No

What other products like Trello have you used or evaluated?

I have used notion and jira

How Trello is better/different from its competitors?

It is comparitively simple.

Khushboo M.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 30, 2021

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Review Source: Organic

Fabulous. Very helpful and user friendly.

Trello is essentially my everyday go-to tool. All my tasks, from professional to personal, are managed daily with reminders and checking off work cards.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Arafat T.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Apr 05, 2021

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Review Source: Organic

very good Task management software easy to use

Trello is a very good task management software. You can manage your remote team easily with boards. You can create a board for every project and create lists and cards like To Do, In Progress, To Review, and Done to manage your team tasks. You have activity history for all cards and for every user on the board. It is easy to use and a very good website to manage your tasks or your team's tasks.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

in mobile app, difficult to move card from list to another list.

What do you dislike about Trello?

in mobile app, its difficult to move cards from one list to another list. Admin or super user analytic reports.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

in mobile app difficult to move cards from list to another list. Admin or super user analytic reports.

Eve O.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 26, 2021

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Nice project management tool

I like that it is so easy to set up a board, share it, and work with it. I like the mobile app and the access to the cards. If I have an idea on the train, I can just open the app and create a card.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello IOS App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Earlier, I was using just a notepad to track ideas for the product. Now, it is much more organized thanks to Trello.

What do you dislike about Trello?

I miss the concept of automations properly. I know there are some, but would be good to see more provided out of the box. Also some cards can stay in the shadow if you don’t take care of them, so it would be nice to have a warning about old items.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

I would add aging to the cards, so the users will get notifications when the card is too old and untouched.

Qusai

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jan 18, 2021

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Review Source: Organic

Reviewing Trello

Trello is a project management tool designed to allow users to view what others are working on at any time, based on the notes posted. It is useful for both teams and individuals. Some of its features include file management, user management, storage, checklists, scheduling, email integration, an easy-to-understand visual board, drag-and-drop functionality, unlimited data storage, email notifications, the Kanban system for enhanced project delivery, a neat interface available on both desktop and mobile versions, a free trial, ease of learning and use, and easy team creation.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello IOS App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

File management feature, user management, storage feature, a drag-and-drop functionality, store unlimited data on Trello

What do you dislike about Trello?

Can’t be used to track time. Trello isn’t open for customization, something that other tools allow. Trello lacks a chat feature on the platform. Not very practical when the team is huge, thus limited to small and mid-sized teams.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

Video chat, Can’t be used to track time

What other products like Trello have you used or evaluated?

ProofHub, ClickUp, Asana

How Trello is better/different from its competitors?

Trello is a card-based task/project management tool which can be used for projects team collaboration is required. Trello mimics real-life boards to manage the project. its competitors take a task-oriented approach and offer better workflow functionality. Trello is easy to work with but its competitors have a broader set of features.

Joy

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 27, 2020

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Superb software for project management

Trellis has helped organize all work streams for my team. It brings ownership and time-oriented management to all team members.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

The way boards are used to signify small and big batches of work.

What do you dislike about Trello?

There could be integration with other software like Google Suite for better collaboration.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

There could be sharing of files across members working remotely for easier coordination.

Avinash S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 13, 2020

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Review Source: Organic

Jira and Trello are the best tool to manage your project

Trello really makes a difference in our projects as it provides a very user-friendly and easy-to-manage system.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Interactive UI, great plugins, easy-to-add cards, easy-to-manage testing.

What do you dislike about Trello?

No cons so far; very smooth.

Do you think Trello delivers value for the money spent?

Not Sure

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

No Its fine

What other products like Trello have you used or evaluated?

Zoho

Abhishek

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 23, 2020

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Review Source: Organic

Trello king of kan ban

If your organization follows Agile or Waterfall for design sprints, Trello comes in handy. The task boards provide a bird's-eye view of all ongoing projects on one screen, and I find that very useful as a manager.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Trello?

The eagles view of the dashboard makes life a bit easier as a project manager.

What do you dislike about Trello?

Would love to see a page hierarchy and interlinking between project modules from different user groups working remotely.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

No

Did implimentation of Trello was easy?

Yes

Matias G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 09, 2020

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Review Source: Organic

Very easy to use organization tool

All my to-do lists are kept here, from product feature requests to sales management. We love having it synchronized across all devices (web + app). We also use it as a repository for attachments, screenshots, documents, and links.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Being able to have all the information available from the web or on the move.

What do you dislike about Trello?

Being able to have all the information available from the web or on the move.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

An easier way to link cards

Andrzej C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 05, 2020

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Manage your team remotely!

One of the primary benefits of using Trello is that we can achieve our objectives more effectively, as we will be aware of what we have accomplished and what we still need to do. In the long run, it provides a summary within multiple lists to help us manage ourselves efficiently. Additionally, the post-its can be moved to different columns of the board based on the completion of our tasks.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello IOS App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

I really love Trello since its an organizational tool, such as a list, that is effective in boosting the effectiveness and productivity of the activities that we should perform, whether theyre daily, weekly, sporadic, or monthly tasks. The very best aspect is its dependent on the Kanban technique, which involves using signs or cards that mark the measures that should be performed to finish the method of that project. Typically, Trello is split into three columns: pending, in progress, and completed. Nevertheless, its as modifiable as the person wishes. Lots of people add another column to mark chores that havent been recognized as: discarded.

What do you dislike about Trello?

None. Trello works for everyone and everything.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

No.

How Trello is better/different from its competitors?

Easy to implement.

Dushmanta R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 16, 2020

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Review Source: Organic

A very good alternative for JIRA in todays world

It has all the features available in Jira, but the best part of the application is the UI. One can easily see who is working on which task and the time spent on the card. It helps in reducing the effort spent.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

The UI of Trello is very simple and easy to use.

What do you dislike about Trello?

Nothing, everything looks good. The UI and features are really good.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Not Sure

What features is Trello currently missing?

If we csn show the time spent without opening the card then it will just be marvelous

What other products like Trello have you used or evaluated?

No

How Trello is better/different from its competitors?

In every way Trello is better than other competitors in the market

Shrey R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 10, 2020

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One of the best software to manage projects in your firm and with your team

Trello helps me manage projects in my firm in a very systematic way. It also helps to create other task boards apart from projects. Trello syncs well with other software like Slack, Google Sheets, Calendar, etc.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Project management and ease of useJust drag and drop tasks with attachments and links

What do you dislike about Trello?

Due date alerts can be improved so that the team members take serious note of the due date.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

Push notifications for team members

What other products like Trello have you used or evaluated?

Slack

How Trello is better/different from its competitors?

I have used google sheets earlier for managing the projects

Sohel s.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 13, 2020

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Great experience

It's a great system to use with multiple applications in the SDLC lifecycle. It can be used from the requirement phase until UAT. You can create different boards for requirement gathering, testing, etc. Cards can be moved between different lists like reported bugs, development in progress, and fixed.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Multipurpose use. Perfect for agile development cycles.

What do you dislike about Trello?

Timeline and project planning, if included, will be of great help.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

Time tracking

What other products like Trello have you used or evaluated?

None

How Trello is better/different from its competitors?

None

Vikas

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 13, 2020

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Kanban board for all your tasks

I use Trello for day-to-day tasks and activities. Its easy-to-use interface helps you align and manage your tasks. Deadlines and priorities can also be set, which serve as reminders for the user.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trello Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trello After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trello?

Easy-to-use interface. Simple to understand and use.

What do you dislike about Trello?

All features of the Kanban board are present. No such improvements.

Do you think Trello delivers value for the money spent?

Yes

Are you satisfied with Trello features?

Yes

Did implimentation of Trello was easy?

Yes

What features is Trello currently missing?

No

What other products like Trello have you used or evaluated?

None

How Trello is better/different from its competitors?

NA

Rohan L.

Backend Developer

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Jul 30, 2020

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Review Source: Organic

Made github commits message easier to identify tasks completed

I have been using Trello boards for over 2 years. Large ongoing projects are easily managed here. Mainly, I use the card number as my GitHub commit message header to identify completed tasks. Additionally, I can work on more than one large project at the same time.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Trello?

Card numbering, name, and lists it contains

What do you dislike about Trello?

Not really affecting functionality, UX could be better for moving cards from one list to another.

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