Overall Trend Micro Reviews

Here's an unbiased review of Trend Micro. Discover how Trend Micro users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.4/5

Based on 7 Reviews

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Feature 3.9

Feature

Out of 5

Ease of use 3.7

Ease of use

Out of 5

Value for money 3.9

Value for money

Out of 5

Customer support 3.7

Customer support

Out of 5

Likelihood to recommend 70%

Likelihood to recommend

Out of 100%

Trend Micro Pros and Cons

"Virtual patching: All the available features are important, especially Intrusion Prevention (R&D is good!). Supports multiple OS."

"Trend Micro Deep Security is a powerful and comprehensive cybersecurity solution designed to safeguard critical systems and data from an array of cyber threats."

"Good customer technical support and successful signal setup deployment can be implemented."

"None. Satisfied client here. If they can work on reducing the price, then it can also be better."

"There are a lot of features provided by TrendMicro Deep Security which are very useful for securing our environment, but we also face issues in the products CPU/Memory utilization and application control modules."

"Cloud advanced features to be added, and pricing can be cheaper compared to others in the market."

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Showing 7 out of 7 Reviews

Hear directly from customers who have used Trend Micro. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Wakkas A.

Security Analyst

Used the software for : 2+ years (Daily)

Company Size :5001-10,000 employees

5.0

Aug 21, 2023

Verified via Business email.

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Review Source: Organic

Review of Trend Micro

Trend Micro Cloud One is very helpful, especially with our server lift and shift to the cloud. It offers seamless migration and ease of administration. It is scalable, easy to use, provides comprehensive security coverage, and is cost-effective.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trend Micro Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

Virtual patching: All the available features are important, especially Intrusion Prevention (R&D is good!). Supports multiple OS.

What do you dislike about Trend Micro?

None. Satisfied client here. If they can work on reducing the price, then it can also be better.

What features is Trend Micro currently missing?

It contains all the important and require features.

What other products like Trend Micro have you used or evaluated?

We have done evaluation of Symantec Endpoint Protection.

Kaushik C.

DGM IT

Used the software for : 2+ years (Yearly)

Company Size :1001-5000 employees

4.0

Aug 07, 2023

Verified via Business email.

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Review Source: Organic

Trendmicro's end point protection

Trend Micro's endpoint protection adds many features beyond what you get with standalone antivirus software. Its security is one of the best I have used for quite a while, especially compared to other products. I like Trend Micro’s social media scanner and browser security features, but some of its extras are extremely underwhelming. Overall, Trend Micro provides good, affordable malware protection in a user-friendly interface.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Trend Micro Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

Trend Micro Deep Security is a powerful and comprehensive cybersecurity solution designed to safeguard critical systems and data from an array of cyber threats.

What do you dislike about Trend Micro?

There are a lot of features provided by TrendMicro Deep Security which are very useful for securing our environment, but we also face issues in the products CPU/Memory utilization and application control modules.

What features is Trend Micro currently missing?

Application Control Module Delay in resolving the product performance issues Alerts generated for administration are clumsy.

What other products like Trend Micro have you used or evaluated?

cloudstrike, sentinelone

Mamta K.

IT Specialist

Used the software for : 6-12 months (Daily)

Company Size :10,001+ employees

5.0

Jan 30, 2023

Verified via linkedIn.

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Review Source: Organic

Trend Micro- Review

Easy to configure and install for clients' antivirus protection. It also provides comprehensive reporting related to antivirus and filters all incoming viruses from systems.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

Good customer technical support and successful signal setup deployment can be implemented.

What do you dislike about Trend Micro?

Cloud advanced features to be added, and pricing can be cheaper compared to others in the market.

What features is Trend Micro currently missing?

No

Effie B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 06, 2021

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

Trend Micro Internet Security

The user interface is direct, simple, and easy to use. It helps prevent wrong clicks, and the scanning time is good, catching miscellaneous files in real-time to avoid problems with the PC. However, the activation process could be made easier.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trend Micro Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

Easy to use and straightforward user interface

What do you dislike about Trend Micro?

Easy-to-use and straightforward user interface.

Do you think Trend Micro delivers value for the money spent?

Yes

Are you satisfied with Trend Micro features?

Yes

Did implimentation of Trend Micro was easy?

Yes

What features is Trend Micro currently missing?

Password manager is missing

divyansh m.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 30, 2021

Verified via Business email.

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Review Source: Organic

best antivirus

When it comes to the security of your PC, this antivirus leaves no chance to scan and check for viruses, malware, and spam, allowing us to work freely without any fear of security breaches. This antivirus has many features designed to protect our PC without compromising anything.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trend Micro Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

Feeling protected by eliminating all possible threats is the best thing this antivirus can do for you.

What do you dislike about Trend Micro?

I think its very expensive, and not everyone will prefer it for that reason. Prices should be low, and providing multiple offers from time to time can do wonders for this antivirus.

Do you think Trend Micro delivers value for the money spent?

No

Are you satisfied with Trend Micro features?

Yes

Did implimentation of Trend Micro was easy?

Yes

What features is Trend Micro currently missing?

lacks multi-language support and 24*7 support. lack of ease activation should also be included

How Trend Micro is better/different from its competitors?

user-friendly as well as good customer support makes it different from others.

Rahul

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Jun 22, 2021

Verified via Business email.

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Review Source: Organic

Not Good can be better

Provides basic features and tools that you can find even in free security software. Some improvements in features and tools can justify the price, but as of now, the price is much higher than that of competitors. It has a slightly higher detection rate than free antivirus, but several times it does not even recognize threats, causing your system to encounter problems. All this is not justifiable for the paid price.

Feature 2

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 2

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Trend Micro IOS App Experience

1 2 3 4 5 6 7 8 9 10

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

1) Simple Layout 2) Detection of web threats 3) Lightweight on system (Consumes fewer resources of the system)

What do you dislike about Trend Micro?

1) Not many features. 2) Has different ways of activation, which can be problematic sometimes (experienced the same). 3) No 24/7 support. 4) No multi-language support. 5) Customer support could be better. 6) Improvements needed in the security database, as it often causes problems resulting in data loss and work loss. 7) Not value for money.

Do you think Trend Micro delivers value for the money spent?

No

Are you satisfied with Trend Micro features?

No

Did implimentation of Trend Micro was easy?

No

What features is Trend Micro currently missing?

1)VPN 2)More Scanning options. 3)Report of scans file-wise. 4)Privacy Status

What other products like Trend Micro have you used or evaluated?

Mcafee, Norton, Bitdefender, NODeset32 , K7 , G-DATA , Avast

How Trend Micro is better/different from its competitors?

Its Simple Layout

Pradeep

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 06, 2021

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Best antivirus software

Remove all unknown viruses to protect your computer from malware. Internet banking is also safer. A firewall is best to control unknown data traffic.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trend Micro Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trend Micro After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trend Micro?

The text Very good software is grammatically correct and does not require any changes.

What do you dislike about Trend Micro?

Costly.

Do you think Trend Micro delivers value for the money spent?

Yes

Are you satisfied with Trend Micro features?

Yes

Did implimentation of Trend Micro was easy?

Not Sure

What features is Trend Micro currently missing?

Back up of software

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