What is Tresta?
Turn your smartphone into a business phone system. Run your business from anywhere and have the power of Tresta’s full featured virtual phone system in your pocket. Take advantage of robust calling, messaging and call management features, all included at one low price.
Tresta Starting Price
Our Awards and Recognition
Key Features of Tresta
- Call Routing
- Call Recording
- Call Management
- Call Logging
- Mobile Access
- Chat / Messaging
- Call Transfer
- Call List Management
- Virtual Extensions
- Live Support
Tresta Categories on SoftwareSuggest
- Unlimited Calls & Text Messages
- One Local or Toll-Free Number Included
- Virtual Extensions
- Auto Attendant & Call Menus
- Voicemail with Unlimited Cloud Storage
- Call Recording with Unlimited Cloud Storage
- Smart Routing
- Custom Greetings
- Users & Departments
- Web & Mobile App
- Add as many additional phone numbers as you need.
- Create more phone numbers for larger scale operations.
- Build an enterprise level virtual phone system.
2639 N. Monroe St., #200B, Tallahassee, FL 32303
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Tresta is a cloud-based Virtual Business Phone system focused on improving the way people communicate and work together – specifically tailored to small businesses. Tresta offers unlimited calls and text, and all features included at $15/month per user, with no contract or hardware, all through an easy-to-use web and mobile app - available on iOS and Android. Get a business phone number instantly that you can use on any device with the added benefits of Tresta’s powerful call management features. Communicate smarter and more efficiently with Tresta’s virtual phone system.
Most businesses today use a virtual phone system to connect with their customers mostly because it’s convenient, affordable, and easy to use.
While several business phone systems are available on the internet, Tresta truly stands out. Let’s understand what makes it an ideal telephony system for businesses ranging from startups to enterprises.
An Introduction to Tresta
Tresta is a virtual phone system built to simplify business communication. The web, iPhone, and Android apps make your business phone system as mobile as you are.
Getting started with Tresta is easy, and it’s easy to use so that you can configure your business phone system online yourself. It’s flexible, so you’ll be able to add new users and additional phone numbers instantly and adjust call flows in real time.
Pricing is super simple, with a flat monthly rate per user and phone number, and everything is included, unlimited, with no overages or hidden fees. Tresta offers a 30-day free trial with no contract commitment, so if you try Tresta and decide it isn’t the perfect fit for your business, then there’s no obligation to continue.
Let’s explore the web and mobile apps — one feature at a time.
Tresta Mobile App
The mobile app can convert any smartphone into your business phone. It will provide you with with the tools you will need to manage calls. Here are a few features of Tresta’s mobile app.
1. Unlimited Calling:
Using Tresta’s Android and iOS apps, you can make and receive calls from anywhere with your mobile phone. As such, there’s no bar on the number of calls or minutes used. Whether using a toll-free or a local one, you can make unlimited calls by paying a flat rate for each user.
That’s not all. Tresta’s dynamic caller ID feature will allow you to keep your personal number private by displaying your business number on all outgoing calls. You will also be able to view the receiver’s name and number on incoming calls.
2. Unlimited Texting:
Like calling, you can send and receive unlimited texts, photos, and videos on your business and toll-free phone numbers with Tresta’s Android and iOS apps.
Tresta’s mobile app allows you to synchronize all your contacts with just a few taps. You can dial numbers from your existing phone directory or dial directly from Tresta’s dial pad.
You can access all the voicemails from anywhere with Tresta’s mobile app. Every user will have a unique voicemail box. You can receive those voicemails over the web/mobile app, or via email. Furthermore, you can create shared voicemail boxes for various departments and teams. You can store unlimited voicemail messages, so you won’t have to worry about the number of voicemails you receive. You can keep it all together for as long as you desire.
Get real-time updates and notifications about missed calls, new messages, and more on your mobile device. You can configure which notifications you’d like to receive and which to exclude.
Tresta Web App
Starting from call routing to analytics, Tresta’s web app is jam-packed with powerful features that’ll help you seamlessly manage your business communication. Its primary purpose is to help you configure the functionality of your mobile app. You can create call flows, assign user groups, and do much more with Tresta’s web app. Let’s explore each of its features one by one.
You can generate detailed call reports from Tresta’s intuitive dashboard for any number of days, months, or years. You can also view the activity of your entire organization. Results can be narrowed down to a specific user, team, attendant, menu option, or phone number.
By assigning unique phone numbers to your ad campaigns, you will be able to understand what’s working and what’s not. With all the call data at your fingertips, you will be able to make informed decisions that will surely drive more business and revenue.
2. Add New Phone Numbers:
You can add new phone numbers anytime with Tresta’s web application. From vanity numbers to repeating and standard numbers, you can pick one that matches your needs. Tresta also allows you to add local numbers based on your preferences and toll-free numbers.
3. Smart Call Routing:
With Tresta, you can route your call the way you want. It could be to another teammate, your own number, an auto-attendant, self-service call menus, a user group, voicemail, or to other departments based on their availability. You can create workflows based on your needs. This feature will help you streamline your business calling and prevent any missed calls.
4. Create User Groups:
You can create custom user groups as per your needs. This means you can create a unique group for every department under your organization. With Tresta’s web app, you can create an unlimited number of such user groups. Tresta also allows you to route calls to different groups. For instance, if you want all your sales calls to be diverted to your marketing department, you can easily do that by creating a group adjusting your call flows.
5. Call Scheduling:
Tresta’s smart call scheduling feature allows you to set your company's working hours, an individual department, a team, and much more. You can automatically route calls to your employees who might be accessible at any time. Tresta enables you to set custom schedules for all your employees based on availability. Ultimately, this feature will help you remain accessible to your customers any time they need you. This means better customer satisfaction and a higher retention ratio.
6. Custom Greetings:
You can welcome your customers with custom audio greetings. Welcome greetings will help you create a great first impression. Tresta also allows you to share any important instructions that your customers should be aware of. You can record your greetings directly from Tresta’s web app or upload a file.
Several additional features offered by Tresta will help you make the most of the platform. Let’s look at a few features that truly stand out.
1. Call Recording:
Tresta allows you to record all your inbound and outbound calls at no extra charge. You only need to enable the call recording feature from Tresta’s web app. Once done, you will be able to review all the call recordings on the web and mobile app, to improve quality and training for your team.
All your recordings will be saved on our robust web servers and transported via secure HTTPS connections only. Thus, they will remain accessible to only a handful of authorized users. Just like voicemails, you can store unlimited recordings — and you don’t have to pay anything extra for it.
2. Create Call Menus:
Call menus and auto-attendants allow you to route your calls directly to an individual or department. You can use keys from 0 through 9 to add various menu options. Based on a user’s selection, the call can be forwarded to a number or routed to an individual, department or voicemail box. This way, you can make the call transfers seamless and automatic.
3. Make Calling Hasslefree with Extensions:
Extensions will allow your customers to reach directly to the department they wish to speak to — with just a few taps. With Tresta’s web app, you can assign up to 9,000 four-digit extensions to individuals and departments lacking dedicated phone numbers. This feature is included in your pricing pack — you don’t have to pay anything extra to use it.
4. Ring Groups:
Tresta gives you the freedom to answer calls from anywhere. You can add up to five phones or forward numbers to your profile. Additionally, you can enable incoming calls for an entire department or team simultaneously. Anyone from the team will be able to answer the call. Tresta also allows you to route calls intelligently in a specific order.
5. Call Forwarding:
You can enable call forwarding from Tresta’s web app by adding the number to which you wish to route the calls. The app also allows you to set a schedule based on which calls will be automatically routed to different locations per your preferences.
Tresta will help you automatically answer and route calls based on the user’s preferences. You can create self-service menus to guide your users to their desired destinations. Through an auto-attendant, you can connect the caller to a user, a group, a voicemail, a forwarding number, an audio file, a submenu and much more. The possibilities are limitless.
Tresta is certainly one of the most intelligent business phone systems on the market for US and Canadian businesses. It takes business calling to a whole new level with its innovative features. Tresta gives you full control over calling – you can route or forward a call wherever you desire. At just $15 per user per month, Tresta provides great value – whether you need a business phone number or a complete business phone system – with unlimited calling and business texting, unlimited cloud storage, and every feature included.
If you’re looking for a reliable business phone system with cutting-edge features, Tresta could be perfect for you. Sign up for their demo to experience business calling like never before. You can also learn more about them from its SoftwareSuggest product profile page.
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Tresta Reviews (1)
Used the software for : Free trial
Company Size :1-10 employees
Very easy to use
I purchased the product because I needed a call service for my online business and I am so happy I did. The interface is easy to set up and use. I love the analytic that the app has. I can receive emails over my laptop and cell phone.
What do you like best about Tresta?
Ease of use
What do you dislike about Tresta?
Does not have a textback feature
How much does Tresta cost?
The starting price of Tresta is $ 15/User/Month. It has different pricing plans:
- Super Simple Pricing : $ 15/User/Month
- 2-20 Phone Numbers : $ 3/Number/Month
- 21-100 Phone Numbers : $ 2/Number/Month
- 100+ Phone Numbers : $ 1/Number/Month
Tresta also provides a free trial to users.
What are the top 5 features for Tresta?
The top 5 features for Tresta are:
- Call Routing
- Call Recording
- Call Management
- Call Logging
- Mobile Access