What is tryvium?

tryvium is an all-in-one cloud contact center designed to serve Enterprises, Agencies. tryvium provides end-to-end solutions designed for Web App. This online Help Desk system offers Network Monitoring, Real-time Chat, Interaction Tracking, IT Asset Management.

Pricing

tryvium Starting Price

$ 3575/Per Month

Awards
tryvium Award

Our Awards and Recognition

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Key Features of tryvium

Here are the powerful features that make tryvium stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Automated Workflows
  • Customizable Dashboards
  • Reporting And Analytics
  • Sla Management
  • Multi Channel Support
  • Customer Portal
  • Mobile App
  • Collaboration Tools
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Self Service Portal
  • User Management
  • Third Party Integrations
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tryvium Screenshots

tryvium Pricing

Here are the pricing plans for tryvium. Choose the plan that best fits your requirements and budget. Get Detailed tryvium pricing as per your requirements.

Light
$ 3575
Per Month
  • 15 agent licenses
  • NLP based Virtual Assistant
  • Use Case Automation
  • Screen sharing
  • Presence Management
  • Live Agent Routing
  • Profile based routing
  • Language based routing
  • Off Business Hours Routing
  • Off Business Hours Routing
  • Skill Level Routing
  • Route based on recent disconnect
  • Co-Pilot Integration
  • Summarization
  • Customer 360
  • NBO / NBA
  • Personalized Pitch / Conversation
  • Instant Language Translation services
  • Instant Language Translation services
  • Jenie+Chat Channel
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Essential
$ 5242
Per Month
  • Omni Channel Experience
  • Channel Switching (chat to voice & vice versa)
  • Video Calling
  • Call Conferencing
  • Voicemail
  • Jenie+Chat & Voice Channel
Get Offer
Advanced
$ 7742
Per Month
  • Voice Biometrics
  • Sentiment based routing
  • Best available agent routing
  • Real Time Voice Transcription
  • NBO / NBA
  • Personalized Pitch / Conversation
  • PII Data Redaction
  • Analytical Dashboard
  • Co-Pilot for Admins
  • AI driven Journeys
  • Campaign Manager
  • Predictive Analytics
  • Quality Audit
  • Essential + Intelisense
Get Offer

The pricing information for tryvium is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 23rd March 2025.

Free Trial is available

tryvium Specifications

Get a closer look at the technical specifications and system requirements for tryvium. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : tryvium
Full Address : 555 US Highway 1 S, Ste 330 Iselin
Overview Provided by : Brenda Peter
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Integrations :

tryvium Description

Here's the comprehensive description of tryvium. Gain a brief understanding of its unique features and exceptional benefits.

Unlock the transformative potential of tryvium, the cloud-based contact center designed to supercharge your support team and enhance both employee and customer experiences. Leveraging the cutting-edge capabilities of AI, our platform revolutionizes the way support is delivered by enabling robust self-service features and providing agents with intelligent tools that ensure unparalleled service quality. With tryvium, you’ll gain deep, actionable insights that empower continuous optimization of your operations, boosting overall satisfaction and driving significant business outcomes.

tryvium Resources

tryvium Brochures Download Brochure
tryvium customer deck Get Your Free Copy

Overall tryvium Reviews

Thinking about using tryvium? Check out verified user reviews & ratings based on tryvium's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.2/5

Based on 9 Reviews

Write a Review Or
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Feature 4.8

Feature

Out of 5

Ease of use 4.1

Ease of use

Out of 5

Value for money 3.9

Value for money

Out of 5

Customer support 4.1

Customer support

Out of 5

Likelihood to recommend 88.8%

Likelihood to recommend

Out of 100%

tryvium Pros and Cons Based on Customer Reviews

"Tryvium's intuitive interface is highlighted as a major benefit, making it easy for teams to manage complex tasks."

"Users find that Tryvium significantly improves customer satisfaction by optimizing communication and support processes."

"The platform's ability to handle high volumes of inquiries efficiently is a game-changer for many businesses."

"Users appreciate Tryvium's seamless integration with existing systems, which enhances operational efficiency."

"Some users feel that more customization options for the user interface would enhance the experience."

"The initial setup process can be complex and time-consuming, requiring significant effort and resources."

"Users suggest that simplifying the integration and optimization process would improve the onboarding experience."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 9 Reviews

John M.

Manager

5.0

Feb 12, 2025

Used the software for : 1-2 years (Daily)

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

Streamlining Logistics Operations with tryvium

Tryvium has significantly enhanced our logistics operations by optimizing communication and streamlining workflows. The platform’s ability to integrate with our existing systems, such as tracking and inventory management tools, has been a game-changer. Its AI-driven insights help us identify inefficiencies and improve delivery timelines, ensuring better service reliability for our customers. While the initial setup required some effort and training, the long-term benefits have far outweighed the challenges. Tryvium has become an indispensable tool for improving team collaboration and delivering seamless logistics solutions.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

tryvium Mobile App Experience

1 2 3 4 5 6 7 8 9 10

tryvium After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about tryvium?

The most impressive aspect of Tryvium is its seamless integration with logistics tools, allowing for real-time tracking and efficient communication across teams. Its AI-driven analytics provide actionable insights that enhance operational efficiency.

What do you dislike about tryvium?

One area where Tryvium could improve is in the customization of its user interface. While it is functional, more flexibility in adapting the platform to specific logistics workflows would enhance the user experience. Additionally, the integration with so

What features is tryvium currently missing?

One missing feature in tryvium is the ability to track and manage inventory in real-time across multiple warehouses or locations. Adding this feature could significantly enhance logistics management. Additionally, offering more detailed analytics and reporting capabilities would help in making data-driven decisions for optimizing operations.

Patricia J.

Operations Manager

4.0

Jan 13, 2025

Used the software for : 1-2 years (Weekly)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

Maximizing Financial Efficiency with tryvium's Insights

It impresses with its intuitive interface, streamlining complex financial workflows and boosting productivity. Its advanced analytics offer actionable insights for smarter decision-making, while seamless integration with existing tools.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

tryvium Mobile App Experience

1 2 3 4 5 6 7 8 9 10

tryvium After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about tryvium?

It impresses with its intuitive interface, streamlining complex financial workflows and boosting productivity. Its advanced analytics offer actionable insights for smarter decision-making, while seamlessly integrating with existing tools.

What do you dislike about tryvium?

While tryvium performs well overall, the initial setup process can be time-consuming for some users. Additionally, the learning curve for advanced features may require more comprehensive onboarding materials or tutorials to maximize usability for new

What features is tryvium currently missing?

A built-in advanced analytics dashboard for deeper insights and real-time reporting could significantly enhance decision-making capabilities. This feature would allow users to monitor key metrics more effectively without relying on third-party integrations.

Richard A.

Tech Engineer

5.0

Jan 13, 2025

Used the software for : 1-2 years (Weekly)

Company Size :501-1000 employees

Verified via Business email.

Verified Reviewer

Revolutionizing Healthcare Operations with tryvium

Tryvium has revolutionized our healthcare operations by optimizing patient support and streamlining appointment scheduling. Its ability to handle large volumes of inquiries efficiently has improved patient satisfaction while allowing staff to focus on critical tasks. It is a reliable solution for enhancing healthcare service delivery.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

tryvium Mobile App Experience

1 2 3 4 5 6 7 8 9 10

tryvium After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about tryvium?

Tryvium impressed me with its intuitive interface and seamless integration capabilities. Its AI-driven insights significantly enhanced decision-making, while the automation features streamlined workflows, saving both time and effort.

What do you dislike about tryvium?

While Tryvium offers excellent features, the initial setup process can be complex and time-consuming. Additionally, a more detailed onboarding guide or tutorial would help new users navigate the platform more efficiently.

What features is tryvium currently missing?

A potential improvement for tryvium could be the addition of more advanced analytics and reporting tools.

Alternatives of tryvium

Explore alternative software options that can fulfill similar requirements as tryvium. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

tryvium FAQs

What are the top 5 features for Tryvium?

The top 5 features for Tryvium are:

  •  AI-Powered Customer Insights
  • Network Monitoring
  • Interaction Tracking
  • IT Asset Management
  • Omnichannel Communication
  • Real Time Chat

What type of customer support is available from Tryvium?

The available support which Tryvium provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

Where is the headquarters/company of Tryvium located?

The headquarters/company of Tryvium is located at Iselin.

What types of businesses does Tryvium serve?

Tryvium serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

Who are the primary competitors of Tryvium?

The three major competitors of Tryvium are Enterprise Service Desk, ScriptRunner and appVuze. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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