What is uContact?
uContact is all in one Call Center Management solution. Provides more features beyond the call center. Can manage all voice campaigns, generate templets SMS campaigns, handles customer inquiries and resolve it with IVR and create communication workflow.
Pricing
uContact Starting Price
$ 40/User/Month
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Key Features of uContact
Here are the powerful features that make uContact stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- CRM integration
- Quality Management
- Call Routing
- Call Recording
- Call Management
- Application Integration
- Applications Management
- Real Time Monitoring
- Live chat system
- Compliance Management
- Real Time Reporting
- Call Monitoring
- IVR / Voice Recognition
- Predictive Dialer
- Campaign Management
- Automatic Call Distribution
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uContact Pricing
Here are the pricing plans for uContact. Choose the plan that best fits your requirements and budget. Get Detailed uContact pricing as per your requirements.
Classic
$ 40
User/Month
- ACD
- Inbound, Outbound, Blended
- Dialers: Preview,Progressive,Power & Predictive
- IVR
- Sophisticated PBX
- Coaching, Whispering & Barge in
- Real time monitoring
- CRM Lite
Get Pricing
Omni
$ 50
User/Month
- Telephony + Multichannel
- Include everything in Classic, plus:
- Unified Inbox
- SMS
- Web Chat: with audio and video call
- Web Clic to Call
- Web Call Back
- Multichannel recording
- Live Assistance
Get Pricing
Play
$ 50
User/Month
- Telephony + Gamification
- Include everything in Classic, plus:
- Gamification
- Customizable games
- Objectives by agent, group and area
- Customizable measures and objectives
- Badges
- Daily game
- Rankings
- Dynamic queries
Get Pricing
Full
$ 60
User/Month
- Telephony + Multichannel + Gamification
- Include every feature in:
- Classic
- Omni
- Play
Get Pricing
uContact Specifications
Get a closer look at the technical specifications and system requirements for uContact. Find out if it's compatible with your operating system and other software.
Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
uContact Categories on SoftwareSuggest :
Company Details :
uContact Resources
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uContact FAQs
How much does uContact cost?
The starting price of uContact is ₹ 2880/User/Month. It has different pricing plans:
- Classic : ₹ 2880/User/Month
- Omni : ₹ 3600/User/Month
- Play : ₹ 3600/User/Month
- Full : ₹ 4320/User/Month
uContact also provides a free trial to users.
What are the top 5 features for uContact?
The top 5 features for uContact are:
- CRM integration
- Quality Management
- Call Routing
- Call Recording
- Call Management
What type of customer support is available from uContact?
The available support which uContact provides is:
- Phone
- Training
- Tickets
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