What is BirdEye?

BirdEye is an online review management software for tracking customer’s opinions. This is one of the best review management software for review marketing, review generation, customer satisfaction survey, experience control, and business listings management.

Pricing

BirdEye Starting Price

Awards
BirdEye Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

BirdEye Screenshots

Key Features of BirdEye

Here are the powerful features that make BirdEye stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Dashboard
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Monitoring
  • Social Media Metrics
  • Social Sharing
  • Negative Feedback Management
  • Review Notification
  • Review Request

BirdEye Specifications

Get a closer look at the technical specifications and system requirements for BirdEye. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Company Details :
Company Name : BirdEye
Headquarter :
Website : Visit Website
Full Address : 2479 E. Bayshore Rd, Suite 100 Palo Alto, CA 94303 USA

BirdEye Comparisons

Compare BirdEye with other similar options available in Reputation Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.

BirdEye logo
Do you work for BirdEye?
Claim This Profile

BirdEye Videos

Overall BirdEye Reviews

Thinking about using BirdEye? Check out verified user reviews & ratings based on BirdEye's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 65%

Likelihood to recommend

Out of 100%

BirdEye Pros and Cons

"BirdEye is very ease use full and help ful every one. BirdEye aplication"

"The bluebird platform allows for centralized communication with customers"

"by work and managing development and different type of money and services."

"It is litle expensive birdEye.application he is name birdEye application."

"Improving the mobile app or optimizing the platform for mobile devices could cater to users who manage their business on the go, enhancing accessibility and usability."

"do better work and managing development and different type of money and services."

5 BirdEye Reviews

Hear directly from customers who have used BirdEye. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

NaeemB.

Ceo

Used the software for : Less than 6 months (Monthly)

Company Size :1-10 employees

Verified By : google

5.0

Jan 03, 2024

Review about birdEye

BirdEye is winderfull application which very ease use and helpfull application he is very simple.l am use full application he beautifull application.birdEye

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

BirdEye is very ease use full and help ful every one. BirdEye aplication

What do you dislike about BirdEye?

It is litle expensive birdEye.application he is name birdEye application.

What features is BirdEye currently missing?

I an totlly satisfied

What other products like BirdEye have you used or evaluated?

no products evaluated

MuhammadM.

manager

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

Verified By : google

4.0

Dec 28, 2023

Efficient and Effective

I've been utilizing BirdEye for some time now, and it has truly revolutionized the way I manage my online reputation. This platform offers a comprehensive suite of tools that are intuitive and remarkably effective.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

The bluebird platform allows for centralized communication with customers

What do you dislike about BirdEye?

Improving the mobile app or optimizing the platform for mobile devices could cater to users who manage their business on the go, enhancing accessibility and usability.

What features is BirdEye currently missing?

no

What other products like BirdEye have you used or evaluated?

i never used

RayceB.

none

Used the software for : Free trial (Daily)

Company Size :1-10 employees

Verified By : google

5.0

Dec 28, 2023

it was a great service

it is a good service and you learn a lot from the website.Then you learn a lot about work.then you could work at a different school and make tons of money.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

by work and managing development and different type of money and services.

What do you dislike about BirdEye?

do better work and managing development and different type of money and services.

What features is BirdEye currently missing?

none

NewA.

CEO

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified By : google

5.0

Jan 03, 2024

Amazing

It made my work so much faster and easier. I think my company loves it and my BoD think its a amazing tool and made work much more fun and easy to use.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

BirdEye Mobile App Experience

1 2 3 4 5 6 7 8 9 10

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

I found most impressive the way that I could interact with my customers and they could interact with us.

What do you dislike about BirdEye?

None right now I think it is just right for now. I think if it can be improved it would be in the future when theres features that need to be improved.

What features is BirdEye currently missing?

No.

What other products like BirdEye have you used or evaluated?

None.

AmmarJ.

customer support

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

Verified By : google

5.0

Jan 03, 2024

BirdEye is a comprehensive reputation management platform

BirdEye offers a suite of tools designed to collect customer feedback, monitor reviews, and improve overall customer experience. Here's a review of BirdEye based on its key features and functionalities.BirdEye boasts an intuitive and user-friendly interface, making it easy for businesses to navigate through its various features. The dashboard provides a centralized view of reviews, ratings, social media mentions, and customer feedback, allowing for efficient monitoring and management.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

BirdEye After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about BirdEye?

Overall, BirdEye's ability to consolidate review management, real-time monitoring, customizable feedback collection, competitor analysis, robust analytics, and its user-friendly interface collectively make it an impressive and comprehensive reputatio

What do you dislike about BirdEye?

Improving the accuracy and depth of sentiment analysis could provide businesses with more nuanced insights into customer feedback.

What features is BirdEye currently missing?

NO.

What other products like BirdEye have you used or evaluated?

NO.

Alternatives of BirdEye

Explore alternative software options that can fulfill similar requirements as BirdEye. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

BirdEye FAQs

What are the top 5 features for BirdEye?

The top 5 features for BirdEye are:

  • Dashboard
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring

What type of customer support is available from BirdEye?

The available support which BirdEye provides is:

  • Phone
  • Email
  • Live support