Best Cloud IVR Solutions
Best cloud IVR solutions are SparkTG, IVR Guru, MyOperator, and Genesys. Now allow your employees to attend the calls from remote locations and use all the IVR features with the applications.
No Cost Personal Advisor
List of 20 Best Cloud IVR Solutions
Contenders | 2024
Productivity and Collaboration Tools
Shivaami is an authorized Google Cloud Partner, that offers Google Workspace, formerly known as G Suite, a cloud-based productivity and collaboration suite developed by Google. It includes a variety of applications such as Gmail, Google Drive, Docs, Sheets, etc. Read Shivaami Reviews
Explore various Shivaami features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Shivaami Features- emails
- Search
- Screen Sharing
- Appointment Management
- Single Sign On
- Email Management
- Video Call Recording
- Full Text Search
Pricing
Business Starter
$ 72
User/Year
Business Standard
$ 144
User/Year
Business Plus
$ 216
User/Year
Shivaami Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Flexible, Affordable, and Easy-to-Use Cloud Contac
AVOXI Genius is the first affordable cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. Learn more about AVOXI
Explore various AVOXI features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all AVOXI Features- Dashboards & Analytics
- Call Duration
- Call Queuing
- Dashboard
- Call Results
- Desktop Notifications
- Call Monitoring
- Phone Support
Pricing
Genius Contact
$ 20
User/Month
Genius Enterprise
$ 40
User/Month
AVOXI Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Stay Connected with your Business, from Anywhere
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Explore various Knowlarity features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Knowlarity Features- Mobile App
- Inbound Reporting
- Customisable Welcome Greeting
- Real Time Reporting
- Outgoing Call Tracking
- Toll Free Number
- Progressive Dialer
- CRM integration
Pricing
Advance Plan
$ 233
Per Year
Premium Plan
$ 475
Per Year
Premium Plus Plan
$ 833
Per Year
Knowlarity Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Software by Servetel Communications
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Explore various Servetel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Servetel Features- IVR / Voice Recognition
- Call Barging
- Manual Dialer
- Auto-Dialer
- Auto Dialer
- International Numbers
- Single Access Number
- Call Duration
Servetel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Telephony Solution for Growing business
SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete contact center tracking by real-time dashboards, reports & recording. Read SparkTG Reviews
Explore various SparkTG features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all SparkTG Features- Callback Scheduling
- Contact History
- Application Integration
- Performance Metrics
- Data Analysis
- Time & Attendance
- Call Conference
- Stand Alone Dialer
Pricing
VCC Start Up
$ 14
User/Month
SparkTG Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Generate Higher Number Of Leads With Auto Dialer
Auto dialer from CallCenterHosting is a multi-purpose outbound tool that generates maximum number of leads and enhances overall call center productivity. Sign up for a 7-Day free trial! Learn more about CallCenterHosting Auto Dialer
Explore various CallCenterHosting Auto Dialer features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Predictive Dialer
- Power Dialer
- Campaign Management
- Outbound Call Center
- Call Management
- Ring Groups
- CRM integration
- Call Recording
Pricing
Business Plan
$ 7
User/Month
Medium
$ 10
User/Month
Start Up Plan
$ 14
User/Month
CallCenterHosting Auto Dialer Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
IVR services & call monitor services
IVRGURU is the dynamic and innovative Cloud telephony Service Provider offers a cost-effective and powerful way to expand your business opportunities by giving you all the benefits of handling a business with confidence. Read IVR GURU Reviews
Explore various IVR GURU features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all IVR GURU Features- Lead Management
- Multiuser Login & Role-based access control
- Compile Contact Lists
- Outbound Caller ID
- Smart Call Tracking
- Banquet and conference Management
- Multiple Simultaneous Calls
- Holiday Mapping
IVR GURU Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Experience mobile-first cloud telephony
MyOperator is India's top cloud communication provider, with 10,000+ businesses like Amazon, Myntra, and Apollo using its offerings like Corporate Line, 360-degree Campaign Management, and Office IVR. Read MyOperator Reviews
Explore various MyOperator features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all MyOperator Features- Call Hold Music
- IVR System
- Forward to Phone
- Online Fax
- Text to Speech
- Call Logs
- Voice & Data Integration
- Auto Dialer
Pricing
Office IVR System
$ 35
Per Month
Cloud Call Center - Desk
$ 69
Per Month
Cloud Call Center - Prime
$ 278
Per Month
MyOperator Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Solutions by Ozonetel
CloudAgent-lite is a virtual business phone system, that provides your business with all the business productivity tools, mandatory for any business to operate professionally and efficiently with ivrs and cloud telephony system. Read Ozonetel CloudAgent-lite Reviews
Explore various Ozonetel CloudAgent-lite features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- IVR and Dial Groups
- Call Queuing
- Inbound Reporting
- Call Routing
- Contact Management
- Call Center Management
- CRM integration
- Analytical Reports
Ozonetel CloudAgent-lite Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Connecting people, Technology & Ideas
Interactive Voice Response (IVR) solution allows to build a personalized call flow according to your needs. With hosted IVR solution, call management becomes intelligent through smart call tracking, routing and recording capability. Read Go2Market IVR Reviews
Explore various Go2Market IVR features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Go2Market IVR Features- IVR System
- Call Logging
- Outbound Caller ID
- Contact History
- Contract Management
- Multi Lingual IVR
- Analytical Reports
- Call Duration
Go2Market IVR Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Call Center software
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews
Explore various Ameyo Contact Center features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Event Triggered Recording
- Computer Telephony
- Analytics
- Event Triggered Actions
- Call Disposition and Notes
- Surveys & Feedback
- Multiuser Login & Role-based access control
- Collaboration
Ameyo Contact Center Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Solutions by Genesys
Through scalable and flexible contact center virtualization genesys create a great customer experience. With Genesys it creating a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Learn more about Genesys
Explore various Genesys features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Genesys Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote-Ready Customer Communication Solutions Over
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Explore various Exotel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Exotel Features- Outbound Reporting
- Custom Sender ID
- Usage Reporting
- Call Conference
- Call Queuing
- Auto Dialer
- Outbound Call Center
- Multiple Simultaneous Calls
Pricing
Micro
$ 77
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 694
Per 12 Months
Exotel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Cloud Telephony Service for your Business
An interactive voice response system (IVRS) hosted in the cloud is called Cloud Telephony, it is an automated bot that answers your phone call, asks you the questions based on your enquires and you respond to it using your keypad (DTMF). Read Salesquared Reviews
Explore various Salesquared features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Salesquared Features- Voice Mail
- Post-Paid Systems
- Warm Transfer
- Outgoing SMS
- Onboarding Coach
- Self Service Portal
- Call Center Management
- Complete Messaging Platform
Salesquared Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Solutions by Aspect Software Inc.
The Aspect workforce optimization platform delivers strategic workforce planning, workforce scheduling, quality and performance management, recording, surveying, coaching, eLearning and analytics to help you improve productivity and reduce costs in your front- and back-office operations. Learn more about Aspect
Explore various Aspect features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Aspect Features- Workforce Management
- Contact Management
- Inbound Call Center
- Customer Engagement
- Document Management
- Performance Management
- Call Recording
- Outbound Call Center
Aspect Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
A business phone system for global enterprise comm
Telecmi is a cloud communications platform as a service company based in Chennai, India. Telecmi provides cloud telephony services such as virtual phone numbers and telephony applications for small and medium enterprises in India. Read TeleCMI Reviews
Explore various TeleCMI features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all TeleCMI Features- CRM integration
- Blind Transfer
- Desktop Notifications
- Audio / Video Conferencing
- Country Blocking
- Holiday Mapping
- API Integration
- IVR and Dial Groups
Pricing
Starter - Basic plan for startups
$ 18
Per Month/4 User
Premium - Premium plan for growing business
$ 32
Per Month/8 Users
Enterprises Enterprises plan for big business
$ 60
Per Month/Unlimited Users
TeleCMI Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Solutions by Zendesk
Formulated with Sunshine platform, Zendesk Talk is a powerful call center software that every business needs. You can create self-service portals for customers, set personalized IVR messages and do live chats over a single click. Read Zendesk Talk Reviews
Explore various Zendesk Talk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zendesk Talk Features- Reporting/Analytics
- Interactive Voice Response
- Call Routing
- Call Recording
- Call Center
- Automatic Call Distribution
Pricing
Lite
$ 0
Per Month
Team
$ 19
Per Month
Professional
$ 49
Per Month
Zendesk Talk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
CaaS
Routee is a cloud communication platform that helps you build unique marketing funnels that actually convert, generate leads and grow your business! All this through Messaging, Voice, Verification and Phone Numbers. Read Routee Reviews
Explore various Routee features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Routee Features- Web Forms
- IVR / Voice Recognition
- Text Messaging
- Email Marketing
- SMS Messaging
- Email Integration
- 2-Way Messaging
- Two-Way Messaging
Routee Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Solutions by WebXion Technologies LLP
WebXion Cloud Telephony Service provider offering cloud based cloud telephony service at most affordable rates. Our cloud telephony service is a web based panel with detailing call log panel. Your entire call conversion along with any voice mails are automatically recorded inti our cloud based cloud telephony system. Learn more about WebXion Cloud Telephony
Explore various WebXion Cloud Telephony features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- IVR / Voice Recognition
- Holiday Mapping
- Mobile App
- IVR System
- Incoming Call ID
WebXion Cloud Telephony Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Smart Cloud Communication Software for Businesses
The Real PBX is a leader in providing secure cloud communication solutions, i.e., business phone numbers (toll free & local numbers) along with intelligent modern-day business phone system features - IVR, Call Forwarding, Call Barge, Call Recording, Analytics, etc. Read The Real PBX Reviews
Explore various The Real PBX features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all The Real PBX Features- CRM integration
- Voice Mail
- Outgoing Call Tracking
- Telemarketing Management
- Internal Call Transfer
- Service Order System
- Voicemail Transcription
- Inbound Reporting
Pricing
US Toll Free Number starts at $9/month
$ 9
1 Toll Free Number
UK Toll Free Number starts at $15/month
$ 15
1 Toll Free Number
Australia Toll Free Number starts at $9/month
$ 9
1 Toll Free Number
The Real PBX Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
FAQs
Cloud IVR solutions help businesses manage call and traffic, re-routing, and work on voice guides through cloud networks.