Best Contact Management Software in USA
Here is a list of top Contact Management Software in USA: Salesforce, monday sales CRM, EngageBay, Freshsales, and Brevo. These Contact Management Software are designed to enhance the efficiency of your business operations.
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List of Best Contact Management Software in USA
Pipedrive is a market-leading CRM and contact management software that helps you manage and deepen customer relationships with its top features. The software provides a 360-degree view of your customer database, where you can see your entire sales process at a glance. Pipedrive also offers full contact history of all calls, emails, chats, and meetings associated with the deal and contact. Read Pipedrive Reviews
Starting Price: $12 User/Month
Recent Review
"Perfect B2B Lead Nurturing & Tracking Platform" - Harshit Gupta
Pros | Cons |
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Pipedrive provides extreme visibility of the deal stages. Features like automations, campaigns and extreme insights are plus points. |
When I started with Pipedrive there was not capping on the features but now they have started putting capping on the usage of features. That shouldn't apply for old users. |
The versatility. It is very flexible in setting up different funnels and helps you tremendously in managing leads. |
Customer support is fine but not excellent. They always respond, but they are not super quick. |
HubSpot customer contact software provides a complete view of your customer sales cycle to empower your team to close more deals faster. The software helps manage the pipeline more effectively by closely monitoring each lead so that your team can reach your prospects at the right time. Read Hubspot CRM Reviews
Starting Price: $45 Per Month
Recent Review
"Intuitive CRM platform for SMB" - John Krochune
Pros | Cons |
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easy to use |
Need to update more features |
It's views, dashboards, ease to check any lead detail, it's integrations with multiple apps/tools |
The files don't download automatically, but the files when downloaded, are shared via email which takes a bit long. |
Copper is a smart, robust, easy-to-use contact management system that helps you keep all your relationships in one place. The software lets you seamlessly organize and manage your emails, calls, files, and notes to give a full view of the customer relationship history. Copper saves you a few hours weekly by automatically pulling contact info and adding them to your list. Read Copper Reviews
Starting Price: $24 User/Month
Recent Review
"Great software for team work" - Franco Scocozza
Pros | Cons |
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The integration with emails |
Its interface coul be more colorful |
ClickUp is a great CRM software that makes organizing and growing your customer relationships easy with tracking, data visualizations, emails, and more from one centralized platform. This software provides highly-developed communication tools to build the best contact database for your business. ClickUp lets you store and analyze contacts, add links between tasks, and more to track your work easily. Read ClickUp Reviews
Starting Price: Available on Request
Recent Review
"Clickup is a valuable tool " - Bridget joy
Pros | Cons |
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One impressive thing about Clickup that I like the most is the ability to handle emails without having to leave the platform with Clickup I can easily send and receive emails even from my existing email addresses without switching to another app |
Even as a new user I haven’t encountered any difficulties yet on Clickup platform I am still waiting for more features from Clickup |
I use it everyday and mostly i use it for daily tasks management. I can know what I need to do today. And which are in higher priority. |
Language, can have more language. Since some staff are not so good at english. |
Nextiva is instantly accessing enterprise-grade call center solutions and quickly scale to respond to fluctuations in call volume without changing your infrastructure settings. Read Nextiva Reviews
Starting Price: $20 Per Month
Recent Review
"My Experience with Nextiva" - Arnie Francisco
Pros | Cons |
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I like Nextiva because it is very easy to use. It is Cost Effective compared to other VOIP providers and they have a better recording portal. |
The part where you really have to call their Support to assist you in onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have better customer service dept. Staff are friendly. |
Keap CRM is an all-in-one online contact management system that helps small businesses collect new leads, organize customer records, and trigger the next actions. Keap CRM can also automate your contact management by creating automated workflows. Read Keap CRM Reviews
Starting Price: Available on Request
Recent Review
"Great value for many services in one" - Mindy Iannelli
Pros | Cons |
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I love how easy it is to set up a funnel, and how they have pre-written funnels that you can add to your account, saving hours and hours of time. |
The app could offer more. It would be nice to create invoices in the app. Also, being able to send a client an invoice that will be recurring and letting them enter the payment on their own would be very valuable. |
If you are looking for software to revolutionize your small business communication Thryv is the right choice for you. It helps you to manage customer and contacts sending them fast text messages and Emails. Read Thryv Reviews
Starting Price: Available on Request
Recent Review
"It has been a very helpful tool for our business" - Liz Y
Pros | Cons |
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CRM system functionality, easy of use. |
Customer service is not as good as the software. |
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly. Stay in the zone, with AI-guided selling. Read FreeAgent CRM Reviews
Starting Price: $42 User/Month
Recent Review
"Awesome product " - Takudzwa Mazhande
Pros | Cons |
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Its easy to use thus it doesn't require robust training and very customizable The software is outstanding in terms of customization, service, interface, simplicity and elegance |
None. I have used this system not for a very long time now but will update |
FreeAgent CRM's intuitive interface and customization options make it a powerful tool for managing customer relationships. |
"FreeAgent CRM's mobile app lacks some features compared to the desktop version." |
A smart CRM that provides you with contact management, marketing automation, web analytics, telephony, newsletter management, 2-way emails, real time activity alerts, third-party integrations, and much more. Read AgileCRM Reviews
Starting Price: Available on Request
Recent Review
"It stands as exceptional software, an all-in-one problem solver." - Belle Gagihuddun
Pros | Cons |
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In my opinion, AileCRM is a powerful platform that manages all our customer records efficiently. It's really good for keeping databases organized and working seamlessly with other useful tools. What's great is how user-friendly this CRM tool is. |
My experience with AgileCRM is entirely positive. It provides immense help and is remarkably easy to use. |
AgileCRM efficiently centralizes all aspects while providing adaptability, customization, and ease of use. It stands as a valuable asset for nurturing favorable customer relationships. As an expert in automation, I wholeheartedly endorse it to streamline customer interactions and minimize manual efforts. |
We've had an amazing experience with AgileCRM, and there haven't been any issues. |
BigContacts is a simple contact management software that helps small businesses easily manage and organize customer and prospect relationships. The software keeps track of all contacts, tasks, and calendars and stores any additional information about them in notes. BigContacts also lets you sort and view contacts by filtering them according to your requirements. Read BIGContacts Reviews
Starting Price: Available on Request
Recent Review
"Smooth-running solution for contact management" - Shrishti Singh
Pros | Cons |
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Enabling me to prioritize the information that matters most to me. With just a glance, I can access contact profiles, review communication history, and track upcoming events. |
Currently, the mobile app version of BIGContacts is limited in functionality compared to the desktop version. It would be highly beneficial if the mobile app could provide a more comprehensive and seamless experience. |
One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists. This makes it easy to segment the customer base and deliver more targeted emails. |
The mobile version could be more robust. We think it still has some room for improvement in terms of performance. |
Bitrix24 is the best contact management software that helps businesses build long-lasting customer connections. The software offers various contact management features, such as built-in telephony, instant messenger, group calendars, meeting planners, etc., to bring better results via effective communication. Read Bitrix24 Reviews
Starting Price: Available on Request
Recent Review
"It improves teamwork within a set of applications" - Sabine Talstov
Pros | Cons |
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There is an air of ease and comfort right from the start; the interface is intuitive and practical; you will like the help it provides and, of course, there are many advantages to using it to create a compelling sales management plan. |
There should be a way to put a more reasonable monetary value on its exorbitant price. |
The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company. |
A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector |
Microsoft Outlook is a fully featured Email Collaboration Tool designed to serve Agencies, Enterprises. Microsoft Outlook provides end-to-end solutions designed for Windows. This online Email Collaboration System offers Email Archiving, Task Management, Collaboration, Mobile Access at one place. Read Microsoft Outlook Reviews
Starting Price: Available on Request
Recent Review
"My personal reveiw on microsoft out look" - Shayan Shaikh
Pros | Cons |
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Coming from lotus notes I was instantly in love with outlook. I loves its clean and simple interface. |
Outlook for mac is not as good as its for windows. Thats understandable but I hope things improve in future. |
The ease of use in using emails. The tools that I need in making emails, organizing the emails, in accessing my contacts. Saves a lot of time and efforts. Also in managing my schedules. |
So far for me it has almost perfect. I can't see anything yet that needs to improve. |
Really Simple Systems cloud CRM is specifically designed for small and mid-sized businesses operating B2B. It's easy to set up and use, so you'll be up and running in minutes. You'll find a wealth of support resources and our customer support if completely free. Read Really Simple CRM Reviews
Starting Price: $25 User/Month
Recent Review
"Great and simple CRM system" - Rachael Stainsby
Pros | Cons |
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Easy to use and personalise. |
None |
I have used many CRM's in my time - this one is really quick to use and train new staff to use. Does everything I need to track leads, clients and opportunities. |
None really |
Mailmodo is a modern contact management system that helps businesses run personalized email campaigns. It collects and manages all your emails in one place for easy access and enables you to understand your audience to send better emails. Mailmodo’s tailored solutions also let you import contacts, create contact segments, list hygiene, and get deeper information about each contact. Read Mailmodo Reviews
Starting Price: Available on Request
Recent Review
"Review for Mailmodo" - islam
Pros | Cons |
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I really like this application because it allows me to create emails more dynamic and useful for marketing.Overall it's a good experience. The team is really helpful and is willing to do things to improve their customer's experience. |
Most of my emails are going to spam which I do not understand the reason for since it didn't happen on Mailchimp. I find it difficult to integrate my SMTP. |
Mailmodo is a new-age email marketing tool that helps you create and send app-like interactive emails to help you get higher conversions and ROI. |
The process of creating segments is not so easy as it seems. It os only possible to schedule campaign one week advance. There is still room for improvement when it comes for gamification. |
Creatio is the global supplier of no-code platform for industry workflows automation and CRM. Creatio’s customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code and a universe of ready-to-use templates and connectors. Read Creatio Reviews
Starting Price: Available on Request
Recent Review
"Good software for customer support" - Viral Virani
Act! makes it easy for small businesses to grow, delivering proven CRM and powerful Marketing Automation. For over 30 years, Act! has been a pioneer in the small business software market and today offers the rich functionality, unparalleled flexibility & more. Read Act! Reviews
Starting Price: $79 User/Month
Recent Review
"Review for Act" - islam. Pakistan
Pros | Cons |
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Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations. |
Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it. |
Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up |
Sometimes switching between databases causes the software to crash its issue . |
Share your business cards digitally with anyone from any device. Create your brand's template and deploy it across your team. Let your team members create their own cards with your brand and spread across the organization. Track & monitor their activity. Read Haystack Reviews
Starting Price: Available on Request
Recent Review
"Add ML & NLP to your legacy search widgets!" - SHUBHAM VERMA
Pros | Cons |
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Haystack is helping us in building production-ready tools that perform semantic searches. Combining the power of NLP, it generates pipelines that define how the data flows within our systems. Visualizing a Haystack pipeline serves as a sanity-check. |
Implementation requires technical skills in Python, APIs & DBMS.While querying the documents list, we often get the wrong counts.Debugging an entire pipeline is complicated. Custom nodes have debugging capability only if they inherit from base. |
PracticeSuite is an end-to-end Cloud-based Medical Billing Software. Increase and manage revenue from both patients and payers while keeping a pulse of the health of your practice. Read PracticeSuite Reviews
Starting Price: Available on Request
OnePageCRM is a simple sales CRM ideal for small to medium sized businesses. It is one of the easiest CRM's on the market and converts the complexity of CRM into a dynamic to-do list Read OnePageCRM Reviews
Starting Price: $10 User/Month
Recent Review
"Good CRM For Small Business" - Ankit
Pros | Cons |
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The follow up feature and the software can be customized according to your requirements. |
Do not have an integrated automatic dailer |
Boomerang is an interesting Fundraising software which is equipped with features like interactive dashboards, website integration to track browsing activities on organizations website, social media monitoring, ability to send bulk emails, smart reports generations etc. Read Bloomerang Reviews
Starting Price: $99 Per Month
Pros | Cons |
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NOT recommended at all! We had a terrible experience with Bloomerang. In addition to awful customer services, the hidden charges to upgrade the packages made their services pathetic. Those charges were kept 'hidden' at the time of signing up. Seems like minimizing customer benefits and maximizing the company profit at any cost is their only agenda. Such wastage of money and time with these highly expensive and not-at-all-worth-it services. |
very very bad services Bloomerang |
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