List of Affordable Best CRM Software For Your Business

TailorPad star_border star_border star_border star_border star_border

All in one ERP for the fashion world
TailorPad provides respective module users all the data and tools to efficiently execute their roles spanned across multiple sites without any negligence. Business goals are constantly achieved when teams work in a synced environment.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

eDaddy CRM star_border star_border star_border star_border star_border

Best CRM for Tech support, Call Centers
eDaddy is one such comprehensive CRM software that enables businesses to manage case details, sales, customer support and inventory with the help of a single interface.
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Mpiric School management solution star_border star_border star_border star_border star_border

School management software
School management software with more than 200 + functionality in india ..we also provide online version and offline version too. Route maps, boarding points as well as bus timings will be featured in this segment. 
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Mobiday star_border star_border star_border star_border star_border

Software BY MTAP Technologies Pvt. Ltd.
Mobiday is an easy access to assigned schedules and tasks. It's a single interface to fill forms, take notes, make comments, capture signatures, takes photos, scan barcodes, etc.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Blossom CRM star_border star_border star_border star_border star_border

Post sales software
Blossom CRM has extensive reporting system with more than 10 ready reports related to Properties, Payment Received, Payment Pending, Client Ledger, and Installment etc.
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Shawman CRM star_border star_border star_border star_border star_border

Software BY ShawMan Software Pvt. Ltd.
Shawman CRM is a corporate level strategy which focuses on creating and maintaining lasting relationships with its customers. Although there are several commercial CRM software packages in the market not all support CRM strategy. 
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

HIS CRM star_border star_border star_border star_border star_border

Software BY Hades Info Systems
Hades Info Systems is the company behind the product, web solutions and the brand. Having specialized in solutions for the retail sector our vision is to become the leader in retail supply chain solutions.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

You dont need a CRM star_border star_border star_border star_border star_border

Software BY You Don't Need a CRM
You Don't Need a CRM! is quite simple and efficient solution for CRM. Having advanced features for focusing on the productivity except filling the long form. Quick and easily capture the data from various reliable sources to increase the data and can start the work on it.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

LuitBiz CRM star_border star_border star_border star_border star_border

Responsive Easy To Use 360° CRM For Your Business
LuitBiz CRM system is a true 360° SaaS CRM that gives you a single view of all your customer and business interactions with information from the past, present and future with its Sales, Marketing, and Support modules to Grow Your Business and can be accessed from anywhere anytime using any device without downloading any mobile apps. 
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Property Able star_border star_border star_border star_border star_border

Software BY CloudSteer Technology Pvt. Ltd.
Property Able is an easy to use web-based Real Estate Management Application for small, medium and large Real Estate Consultants/ Agents. Easy-to-use property browser to find available properties for sale, rent and lease with location and ownership details, automated payment reminders and access to multiple proposals on a particular property immediately, hence increases margins, collections and revenues.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Techzone star_border star_border star_border star_border star_border

Software BY Techzone India
Techzone real estate CRM come with all the required features and always keep updating for the latest in the market, the solution is compatible with several country real estate compliance and give you quick access of our country specific features of marketing, regulation, tax structure etc on fly.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Adapt CRM star_border star_border star_border star_border star_border

Software BY Adapt Software India Pvt. Ltd.
Adapt has implemented similar solutions at various companies dealing with Real Estate brokerages. Adapt assembles high performing team of professionals who works towards identifying more innovative ways of doing things. It is a result of their constant, dedicated efforts that Adapt has reached great heights in such a small span of time.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Property-xRM star_border star_border star_border star_border star_border

Software BY Metadata Technologies
Property-xRM is a powerful Sales, Marketing and CRM tool. A proven solution, the Property-xRM applies the power and ease of Microsoft Dynamics CRM software to the unique, business critical tasks that real estate professionals perform every day by allowing them to utilize tools that users are already comfortable with, such as Microsoft Outlook, Word and Excel.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

HomeBuy360 star_border star_border star_border star_border star_border

Software BY Locon Solutions Pvt Ltd (Housing.com)
HomeBuy360 is India's first online application that provides you a login access to your property. It's an interface where you can monitor progress, view documents, check collection & dues status, track your customizations and much more.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Gripsell CRM star_border star_border star_border star_border star_border

Software BY Gripsell Technologies
The functionality of the Sales Management module is expressly designed with the objective of allowing maximum flexibility and adaptability in its execution, needed in any commercial process. It is possible to link documents (orders, shipments, invoices) in any order that the company requires or even disregard any one of these that is not necessary.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Page Last Updated On 18/08/2017 05:10



What is Customer Relationship Management Software?

The key focus of customer relationship management software is to enhance the quality of the relationship between an organization and its customers, along with empowering sales and managing the workload of the sales team with efficiency and easiness. These techniques are improved through the storage and organization of customer data and in addition sales leads and marketing data.

One of the key benefits of CRMS is to merge all client information into one easily accessible client interface, removing the requirement for independent spreadsheets, documents and different tools for business. This gives a solitary view of whole client life-cycle, from fundamental personal information to recorded communications with staff. Top CRM softwares are not only made to stay informed about client communications, but also those of vendors, partners, and suppliers.

Top CRM softwares mainly incorporate tools that allow users to track emails and log calls, attach dates and records, stay informed of services delivered and undelivered services, oversees leads captures and follow-ups and categorize issues and potentialities. Many customer relationship management software now provides features that consider performance and productivity monitoring. Also, For smaller team free CRM systems are also available.

Implementation of CRM Solutions

The CRM Implementation can be best understood as stage process. Starting from gathering the information of your customers and evaluating it for using that information to increase your sales, marketing and customer experience. Almost all the best CRM software solutions follow this implementation process.

  1. Information GatheringFirstly you need to gather the information that your customers need to be identified by you and their behavior should be categorized. The companies having online customer services and their website can have the advantage over other companies in the market. The customers can fill, update and maintain their own data when they are buying something or inquiring.
  2. Information storage - The relational database is the best-centralized customer database in which the storage and management of your customers’ information can be done in a most effective way. The relational database will allow you running all of your systems from the same origin. It also ensures that everybody is using up-to-date and accurate information.
  3. Information Access - Information Access will be the next stage after collecting or gathering the information about the customers and storing it centrally. It is important to make this information available to all the staff members in the most useful format.
  4. Study the behavior of the customer - You can begin to profile customers and develop various and important sales strategies by using data mining tools in spreadsheet programs which can analyze the data to identify patterns and relationships. So the analysis of customer behavior is a most important aspect in CRM programs.
  5. Marketing more aggressively and effectively - It is the mindset of many companies or businesses that the high percentage of their profits is generated by a small percentage of their customers. The companies can target and reward their most valuable customers by using CRM. They can gain a better understanding of their customers’ needs.
  6. Intensify the customer experience - A small number of customers who are having complaints often take up a disproportionate amount of staff time as a small group of customers are the most profitable. The staff will have more time for other customers if the problem of customers having complaints can be solved quickly.

A List of CRM Software dependent Industries:- 

1. Real Estate 

The usage of Real Estate CRM tools is increasing drastically in the real estate industry. This is because a real estate system can cover the major requirements than any real estate company requires to foster. The most popular CRM software, for real estate industry would provide the user with lead generation process, maintain a database, create a follow up process, automated marketing and sales closure. This system would automatically cover up the whole sales procedure from start to end. There are softwares like PropertyBase and Ixact which have raised the standards of real estate CRM systems. This is what make them one of the best CRM software solutions available in the industry. 

2. Hotels

The only way to retain customer and get free word of mouth marketing in hotel industry is by providing better service. In order to provide quality service a hotel would require top level management. This is where the Hotel Management CRM tools become useful. These software allow the user to provide better management services by optimizing the whole hotel management process. Softwares like InfusionSoft and NetSuite provide the best crm software solution, for hotel industry.

3. Construction

In the construction industry constantly needs activities like real time activity, tracking, bid recording process, organizing available resources and most important making a smooth lead generation to sales closure process. The popular CRM software like JobNimbus are designed for construction industry specifically. These kind of softwares provide all the necessary features and thus allowing the team to focus on more important activities like decision making and strategizing.  

4. Pharmaceutical

In pharmaceutical industry the companies have to be very customer centric as there are many substitutes to almost every product. So pharmaceutical CRM software are designed in such a way that each and every feature of the software is designed by keeping the customer in centre. There are best CRM software solutions, for pharmaceutical like Bpmonline and Kapture provide the company with web services, sampling, interactive detailing and field sales automation. So due to such requirements of the market and the attention to detail, by the popular CRM software companies there is such a boost in the demand for pharmaceutical CRM software.

5. Retail

Due to the surge of influence of internet in our daily life, the retail outlets have started to make their presence felt online. But along with this they also have to keep their brick and mortar stores as strong as they were earlier. This is the reason that has created a spur in the usage of retail CRM systems. There are softwares like SalesForce and Nethunt which provide the retailers with all the features required to match the present day demands of the retailing industry.   

6. Legal

The legal CRM software provide the Law firms with the work of legal marketing automation, legal documentation, legal consultation and communications. Legal CRM software like LawRuler and SalesBoom automate almost all the clientele related activities and thus providing more insights to the customers and at the same time providing law firms to focus on rather important activities.     

Key Modules of CRM Software

  1. Sales Force Automation
  2. Lead Management
  3. Opportunity Management
  4. Contact Management
  5. Task Management
  6. Sales Forecasting
  7. Campaign Management
  8. Invoice Management
  9. Social CRM
  10. CRM & Sales Reports
  11. Mobile Edition
  12. Cloud / On-Demand (SaaS)

Features of Customer Relationship Management Software

Although customer relationship management nowadays have become a pile on bells and whistles to attract customers, the fact is there are some core features that lead to having real-time impact on businesses. So, it is highly important to keep in the mind some essential features of this tool before finalizing it for the business.

  1. Simple & easy integration: It is always advisable to have CRM with easy and simple integration process as it will not make any sense to have the tool if one cannot use it. Difficulty in integrating and using the tools leads to de-motivation of users and lead to no-where in such terms
  2. Remote Access: It is a must to have remote access to the data stored in Customer Relationship Management software as it is no use if it can be accessed only in the office. Data must be accessible in all forms and from all locations. There is another brand new usage of remote access of data. 24/7 availability is the key factor of success nowadays and thus to ensure this, one needs remote access to any data through CRM systems.
  3. Mobile Access: With mobile access, it is meant that one can able to see data on their hand-held devices. People now traveling around to the world to make their business go global needs such a useful software to work with their walk and get in business anytime and anywhere.
  4. Strong Multi-channel Support: Software must have this feature to strengthen the mobile access of data or documents. Such features enable mobile usage of software and make workflow smoother and easier. With strong multi-channel support, CRM enables the work go smoother and ensure better results for the business.
  5. Integrated Analytics: It is equally essential to understand the data and analyze on it accordingly. So, along with data collection, it is important to have the access to the decision-making analytics tools as well.
  6. Campaign & data Management: The software must have the campaign as well as data management tool. This will enable any and every business to have a watch on the entire workflow along with managing multiple data list.
  7. Flexible and Customization: There is a CRM aphorism that each CRM has s special touch – meaning customization in itself. Customizations lead to fulfilling the exact requirement of business and fetch invaluable results.
  8. Lead generation along with follow-up tracking:It is not advisable to depend solely on the sales but has CRM developed to create leads and have a follow-up function attached to it. Such tools can always help the business grow and fetch in more fruitful results through its operations.
  9. Cloud CRM Software Solution: It is one of the most important features required in a software solution. This is because with every passing day the business are getting automated. So the data that is to be stored and analysed is getting larger in volume. This makes it difficult for user to store it safely within their systems. So cloud CRM software can solve this problem of storage and security easily. It will also speed up the business activities and make them hassel free at the same time. 

Customer Relationship Management Software – Benefits & Uses

To grow business in a smart and different way and reach to the world, Customer Relation Management software could be one of  the keys. Once a luxury meant for large companies, the customer relation management software has now become one of the most critical components for a successful business setup.

The focal point of customer relationship management software is to enrich the qualitative aspect of business by enhancing the relation between the business body and its clients. This sort of software enables the business to strengthen the sales team by managing their workload with efficiency and smoothness. Further, these given techniques are upgraded through storage method and by organizing the customer data. In addition, through sales leads and marketing data.

Another major benefit of using CRM solution is that one gets a consolidated data. Customer relationship management software can merge all possible information provided by customers in one straightforwardly accessible client interface. This way CRM system removes the requirement of separate spreadsheets, documents files and other tools used in businesses. Thus, such consolidated interface helps get a solitary view of complete life-cycle of client’s work starting from the fundamental information to various communications with employees. Various CRM tools and software are used to keep selves informed about the vendors, suppliers, and other partners along with client’s communication details and other aspects.

This new-age technology called customer relationship management system primarily incorporate the tools that make the users track various emails and logs; it is also used to used attach data and records. It helps the business stay informed of services that are delivered or undelivered. It also helps oversee leads and capture the workflow and follow-up accordingly, follow-up and categorize all issues as per their potentialities.

The best CRM software also provide some features which consider the performance as well as the productivity of business. However, use of such tools are subject to technical knowledge but such technical advancements have helped businesses reach a new height.

Latest Trends in CRM Tools

‘Customer Relations’ is the most critical for the life of any business. Delayed assistance, unhandled emails, unresponsive helpdesks, etc could definitely lead to a dent in customer relations, loss of customer trust and subsequently lead generation. This is where keeping up to date with the latest market trends becomes important. A proper study and research about the latest trends is imperative for succeeding in any industry. Keeping this fact in mind, below are some notable latest trends in Customer Relationship Management software industry, these will help you to choose the best CRM software for your business:

  1. Advent of Social CRM - Human-beings are social animals, and since consumers are also human-beings, they love interacting with each other. With the popularity and spread of social media, there is perhaps not a single day when people haven’t interacted with someone. According to a recent survey, around 50% consumers use social media for making purchase decisions. This being a crucial factor, social CRM solution has emerged as a must-have for businesses. The customer support module of the software should be prompt and socially active as it is seen that socially active customer support desks drastically increase customer loyalty and customer retention.
  2. Rapid growth of Cloud CRM - It shouldn't be surprising to know that nowadays more businesses are opting for SaaS Cloud CRM software solutions. Apart from affordable pricing, these solutions are flexible, updated regularly and easily maintained. And businesses are keenly adapting to employee requirements and quicker consumer assistance. SaaS Cloud CRM software typically serves all the above benefits. Add to that, precise consumer statistics, regular feedback and real-time analytics are some other remarkable benefits of this latest CRM trend.
  3. Integration at its peak - A single software package for all departments makes business tasks smoother and seamless. Integrating CRM tool with all departments is much time saving and cost efficient. Apart from that, management of such a compact business system is very efficient and error-free. The hefty burden of accounting, sales monitoring, customer relations, purchase requisites, email campaigns and the like could be reduced to a far extent. An ideal automated system is the one where ERP and CRM function simultaneously in a business, leaving no room for extra sweat. This sort of integration is the latest rage among CRM systems.
  4. CRM Predictions using Analytical Statistics - Nowadays the best CRM software are being coupled with real-time analytical statistics data for predicting consumer trends and behavioural moves. And by peeping into this data along with larger business purchase and sales trend data, the advanced CRM solutions have become ideal in predicting sales points and positively affecting the sales funnel. Business could capitalize on this latest trend and generate more leads.
  5. Better Customer Experience - Every customer looks for a human touch, and they find it missing in online business. This is exactly where brick and mortar business scores over online business. A rising trend in CRM software is to establish peer-to-peer relations with customers and make them feel part of the business. This relieves the customers’ craving for having human relations, subsequently enhancing the business and Customer Lifetime Value (CLV).
  6. Inclusion of Content Marketing Software into CRM - Content marketing is no new word in online business. Building consumer trust and generating online sales is synonymous with content marketing. Personalizing dynamic emails and landing pages through CRM systems is crucial for nurturing leads and landing more sales. One of the latest trends is to integrate content marketing into your CRM system. This helps the marketing and sales teams to customize their marketing strategy by using customer feedback and statistics made available by the software. The same data can be capitalized in the content strategy. This induces a higher probability of generation of leads and potential sales!

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