Best Customer Service Software in USA

Here is a list of top Customer Service Software in USA: Tidio, Zoho Desk, Hiver, Salesforce, and Freshdesk. These Customer Service Software are designed to enhance the efficiency of your business operations.

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List of Best Customer Service Software in USA

Showing 1 - 30 of 82 products
#14

The customer support management software Help Scout was developed for expanding teams to provide best-in-class customer assistance. A Software-as-a-Service (SaaS) product called Help Scout skillfully blends customer service and customer experience management (CRM) components into a single platform. The product is extremely nicely made, simple to use, and intuitive. Read Help Scout Reviews

Starting Price: Available on Request

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#15

With the help of the customer service platform Zendesk, you may communicate with customers through any channel. A cloud-based help desk management system Zendesk offers specialized tools for building online communities, knowledge libraries, and customer support portals. A front-end portal that can be personalized, live chat functionality, and integration with apps like Salesforce and Google Analytics are all features of the system. Read Zendesk Reviews

Starting Price: $19 Agent/Month

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Recent Review

"Review of Zendesk ITSM" - Sourav Saha

#16

Customers that require sophisticated assembly, troubleshooting, and operations are empowered by Viewabo remote visual support software to identify problems quickly and effectively. Without downloading an app, you may view customer smartphone cameras with Viewabo's remote visual support software for immediate technical assistance. Viewabo is a customer service software that reduces back-and-forth emails and phone conversations, shortens resolution times, and guards against lost sales. Read Viewabo Reviews

Starting Price: Available on Request

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Recent Review

"It was a wonderful experience." - Sneha

#17

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone, facebook and chat through a centralized helpdesk ticket management system. Read HappyFox Reviews

Starting Price: $19 Staff /Month

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Recent Review

"Excellent Product" - Mehul Shah

#18

For companies of all sizes in many industries, Intercom provides a platform for client conversations and engagement. Intercom Support makes contextual appearances in your application, website, or product via automation and effective messaging. Both customer service staff and customers benefit from this customer support software. Teams are able to interact with and support their consumers through a variety of channels. Read Intercom Reviews

Starting Price: Available on Request

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Recent Review

"Beneficial solution to maintain happy customers" - Sujata

#19

ServiceNow CSM is a collection of custom workflows and tools for integrating and monitoring client interactions. ServiceNow Customer Service Management is one of the top customer service software which helps businesses to effectively manage the customer experience that is interconnected to the engagement channel or type of interaction. Read ServiceNow CSM Reviews

Starting Price: $40000 Per Year

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Recent Review

"Intelligent Customer Service With Servicenow CSM" - Mohit Arora

#20

Buffer is a suite of social media management and marketing tools for individuals, small businesses, and marketing agencies. Buffer enables you to create and distribute your content, engage with your audience, and analyze your data in one simple platform. Read Buffer Reviews

Starting Price: Available on Request

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Recent Review

"The best tool for keeping track of all of your social network accounts in one spot." - Anmol Dubey

#21

Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews

Starting Price: Available on Request

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Recent Review

"It improves teamwork within a set of applications" - Sabine Talstov

#22

Front is a customer operations system that enables support, sales, and account management teams to provide outstanding service at scale. Front combines the efficiency of a help desk and the comfort of email with automated workflows and real-time cooperation behind the scenes to simplify client communication. Read Front Reviews

Starting Price: $59 Per Month

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Recent Review

"Best performance of Front" - SAGAR MISAL 1

#23

Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews

Starting Price: Available on Request

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Recent Review

"Secure and Fantastic Support" - Abhinav Puri

#24

Gorgias is a flawless help desk software for Shopify stores and manages customer communication at one place. It automatically responds to basic customer queries and provides dashboard support with notifications. Read Gorgias Reviews

Starting Price: $60 Per Month

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Recent Review

"Perfect for documenting business processes in one easy-to-access place" - Neha

#25

A smart CRM that provides you with contact management, marketing automation, web analytics, telephony, newsletter management, 2-way emails, real time activity alerts, third-party integrations, and much more. Read AgileCRM Reviews

Starting Price: Available on Request

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Recent Review

"It stands as exceptional software, an all-in-one problem solver." - Belle Gagihuddun

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#26

EngageBay is an all-in-one marketing, sales and customer service software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform Read EngageBay Reviews

Starting Price: Available on Request

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Recent Review

"Great customer support" - Samuel

#27

Manage tickets, Automate SLAs and provide a knowledge base in your customer support software to take care of all of your customer's needs with very little effort. Read Support.cc by 500apps Reviews

Starting Price: $14 Per Month

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Recent Review

"My Experience with Support.cc: A Game-Changer!" - Docas Tanko

#28

Oracle NetSuite CRM delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution. Seamlessly integrates with accounting, e-commerce and warehousing. Read Oracle NetSuite CRM Reviews

Starting Price: Available on Request

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Recent Review

"Good" - Yashwanth

#29

It incorporates a comprehensive sales automation tool that helps in increasing the productivity and efficiency of the sales team with the use of real-time information and collaborate the processes to enhance the sales. Read SalesMantra CRM Reviews

Starting Price: Available on Request

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Recent Review

"Great software with features " - Kunal Bansode

#30

FeedbackUp is a Customer Feedback Management Application which helps support managers to collect feedback from their customers. FeedbackUp will make it easy and effective. All-in-One Business Suite by 500apps offers 50 apps for Flat $14.99. Read FeedbackUp by 500apps Reviews

Starting Price: $15 Per User

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Recent Review

"FeedbackUp has revolutionized our customer feedback process - a game-changer!" - Aliya Muhamma

Last Updated: February 29, 2024