Best Hotel Management software

Tally.ERP 9 star star star star star_half 4.6 (54)

Best Hotel Accounting Software for businesses
Installed base best hotel accounting software which cover core features like Front Office Management (Room Enquiry and Reservation Management, Room Check In and Check Out Management) Bar and Restaurant, Accounts and Statutory Compliances and MIS Reports.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

eZee Frontdesk - Hotel Management Software star star star star star_half 4.8 (21)

software for hospitality industry
Installed and online hotel management system solution for small, large and very large hotels. That cover all hotel modules like restaurant POS, booking engine, channel manager, digital restaurant menu, guest feedback system, hotel App.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

InnkeyPMS star star star star star_border 4.2 (6)

hospitality management software by Innkey Infosystems Pvt. Ltd.
Cloud base best hotel management software and rapidly growing company in the hospitality industry. It's offer end to end solutions for hospitality industry. Also you can get many benefits like swift service, better staff productivity, cost control and a sharp increase in profits etc.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

DJUBO star star star star star_half 4.8 (5)

Best hotel management system by djubo
Online hotel management system offers affordable features to every kind of accommodation provider from boutique hotels, quaint BnBs, hostels to hotel chains etc. Also you can manage your hotel's online & offline hotel sales.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

AxisRooms star star star star star 5 (5)

best hotel reservation software for Businesses
Cloud-based India’s first Global Distribution System technology provider for hotes and travels related industries. Our hotel software has a totally automatic dashboard that allows a fast learning and a user friendly.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

eZee Absolute - Online Hotel PMS star star star star star 5 (5)

User-friendly Property Management System on Cloud
No more jumping from one application to the other, eZee’s all-inclusive Hotel PMS gives you complete control over your property along with uninterrupted connection with eZee’s Restaurant POS, Online Booking Engine and Channel Manager.
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Aatithya HMS star star star star star_border 4.4 (5)

hotel management software by Dataman Computer Systems
A well know name for Hotel Accounting Software, running successfully at over 750+ medium size to large scale of properties across the country. It can be used in Budget Hotels, Lodges, Guest Houses, Megamalls, Clubs, Restaurant & point of sales etc.
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

KWHotel star star star star star_half 4.5 (4)

The ultimate hotel management software!
KWHotel is a hotel management system dedicated to small & medium accommodation facilities. Its universal design can even accommodate needs of yacht or surfboard rentals. Moreover, it's free to have software!
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Roomsy HMS star star star star star_half 4.8 (4)

hospitality management software BY Roomsy Inc
Roomsy is easy to use web based hotel management system. This hotel management app can both as a hotel billing software & hotel reservation system. Roomsy manage 72,047+ rooms,  in 41 countries. Try it free demo today.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

IBS Hotel Management Software star star star star star_half 4.7 (3)

IBS Hotel management,Bar Management,Club Managemnt
IBS Hotel management Software has been designed keeping in mind the flexible working of the hotel industry. IBS Hotel management Software is fully customized for hospitality Industry under the guidance of experienced developers.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Hotelogix PMS star star star star star_half 4.7 (3)

Best hotel management software BY Hotelogix
cloud based hotel software systems. It offers system to track guest at every stage of stay, starting from booking to check-out. It enables all kind of bookings from hoteliers website or Travel Agents (OTAs).
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

ePalms star star star star star 5 (3)

A Complete Banquet Management Solution
ePalms - Banquet Management Software helps to Simplify Banquet Management by having all the required details like Booking, Enquiry and Reports for handling and managing the customer efficiently and also helps in taking business decision in terms of infrastructure investment and man-management.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

mycloud Hospitality star star star star star_border 4.3 (3)

hotel software india
Online hotel management system which is reliable and secure to manage your hotel’s operations, like reservations, check-in, check-out, guest history, feedbacks, travel agents & companies. This hotel software specially desing for all size of businesses.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Tbeans Hotel star star star star star 5 (2)

Software BY Terra Beans Techonology
Terra Beans Hotel billing software is the perfect solution for invoicing for hotel industry. 
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

WINHMS Enterprise star star star star star_border 4 (2)

Software BY Winsar infosoft
WINHMS Enterprise - a hotel management software is specifically designed for large hotel Chains and premium properties. Extensive coverage and control of all departmental operations of hotel management system is unparalleled. Property management system can help large chain hotels to manage hotel booking software, sales, inventory and payroll.
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)


What is Hotel Management System?

The hotel management software is an ultimate management solution to maintain hospitality and customer relationship management by a hotel. A Hotel Management System can be used for managing rooms to engaging with guests in the hospitality industry like at restaurants, hostel, lodges, suites, resorts etc.

More about Hotel Software :

Technology is not something that you must fear in this age, but something you should learn to embrace. It can truly transform the experience for your customers and differentiate your hotel from all others.

Software for hotel management system or Hotel ERP (enterprise resource planning) is a software solution developed & designed for hoteliers to manage. It provides easy to use hotel billing software, reservation system and online hotel booking software.  

Hotel industry has been booming since years. With the entry of new entrepreneurs in the business, the market is adapting to the environment of competition, and the one who survives, is the sage! In order to manage a hotel and ensure it has smooth functioning, hotelier needs to incorporate a Hotel PMS software. After all, a hotel without a software is like a human body without a skeleton.

Check out this video by Jan M. Smith, Founder and President of Inland Management Group. Find out how need of better Service is growing in hospitality business. What will be the next in service (A culture of care).

After watching this video you will find out that why a software is going to be the must have thing in hospitality industry. Here is the quick glance on how and why software is required. It is required to keep track of guest room booking and reservations (online booking systems), banquet services, inventory management & bill processing which helps in personalizing the guest experience, and on the whole, ensuring that the guests feel secure and have an unforgettable experience. Other than that, the information which is stored in the system, can be very useful for hoteliers to plan, make decisions, and take steps accordingly.

Features like front office, POS, inventory, payroll, internet hotel booking software, hotel billing software and interfaces contribute to the hotel software in making it as a full-fledged system which becomes the backbone of any hotel.

Severe heartburns are caused to hoteliers because of the problems faced by them while running a hotel, and it is a hospitality management system which provides ready solutions for all the complications.

Customer Purchase Insights for Hotel Management Software

Here is the Hotel Management Software report generated by analysing more then 10,000+ Hotel Software buyers for 2016.

1.Geographic Spread Of Hotel Management Software Buyers

2. Prefered Deployment Type: Installation-based Vs. Web-based Software

Installation-based Vs. Web-based hotel software Software

3. The Estimated Budget Preference (in INR) Of The Customers

Hotel Software Budget

4. First time Software Buyers Against Existing Users Looking To Upgrade

hospitality management software new vs existing user

5. Time Consumed By Customers Before Making A Purchase Decision

people purchase hospitality software

6. Number Of Demos Taken by Customers Before Purchasing the Software

hotel management system demo

Features to look at before selecting the right Software For Your Hotel

Hotel management demands constant attention in small things. Here are certain features of the hotel billing software that enable you to gain control over finances and the general management for a smooth flow.

  1. Reservations and Front Desk Support : Hotel check in software is easier these days to check in and checkout of the hotels because of the software giving a quick guide to the room availability and other details related to charges. Also, the general details about the hotel facilities can be got in a jiffy.
  2. Payment Gateway : Hotel software helps the managers to accept payment of the customers via credit/debit cards. This is automatically updated to their financial database also as well as the guest information.
  3. Gift coupons/certificates : Customers can redeem their gift coupons/certificates easily without the problem of tallying the expenses. The hospitality management software immediately recognizes the value of the coupons and makes the adjustments accordingly. The software also helps in making gift coupons/certificates for valued clients
  4. Employee Details : Once the details of the employees are fed in the software, it can be useful for several purposes. The manager can assign duties according to the list, they can inter change the duties when required and even get the contact details of the employee(s) in case of emergency. The hotel software also helps in making employee identification cards.
  5. Manager Details : As in case of the employees, even the details of the managers are updated. The managers are also issued their identification card.
  6. Salary/Payroll : The salary of the employees can be checked and even updated from time to time. Receipts of salary payments are also got from the software.
  7. Retail Support : Certain hotels also need retail inventories for keeping an inventory on their housekeeping and food items list. Most hotel software has an integrated retail inventory that makes the hotel management system process much easier.
  8. Restaurant : Hotels that have their own restaurant need the restaurant details specifically. This involves invoices and billings and even inventory listing. Software that has this separate area within their software package can immensely benefit the hotels.
  9. Accounts, invoices and reports : Hotels generate bills and invoices that have many details attached to it. The hotel software that keeps a check on the guests’ usage of facilities and combines it into the invoice becomes ideal. Also, if the software helps in the financial aspects of the hotels makes it a boon for the hotel managers.
  10. Time keeping : The software that combines housekeeping and time keeping ensuring that the services are provided to the guests in an orderly fashion helps the manager to keep the efforts of the hotel streamlined in the right direction.

Advantages you get out of Hotel Software

  1. Ease of Setup  and configuration is the best aspect.
  2. Most software have feature of customization allowing the users to make changes or add more features as per their requirements.
  3. Multi-user options makes Hotel billing software user-friendly and enables coordination between different departments or teams.
  4. Powerful hotel software features allows the smooth functioning of hotels and equips the manager to run the administration efficiently.
  5. Guest choices/demands can be updated and be available across all departments.
  6. Specific settings and add-ons makes the software available to different persons in different ways depending on their work functioning.
  7. Hotel manager can delegate work and also monitor the staff functioning and coordination.
  8. Guests can have quick check ins without any delay or fuss.
  9. When software is available on the mobiles to the customers too, it updates all the guests’ details and also automatically saves the guest’s stay details that they have themselves booked before checking in.

Drawbacks of the Hotel ERP

  1. You might not be informed properly about the operational requirements of the software setup. You might want to integrate the software within your website but not all kinds are able to be fully integrated into your website system.
  2. Check out for the maximal level of support that the software can give. For example, certain software have only usage for small or medium hotels and not for big enterprising ones.
  3. Certain software require the installation of additional cables across your hotel. For this you might have to undertake certain structural changes in your hotel and remodel it as it was originally.

5 Warning Signs You Should Watch Out For As A Hotel Business Owner

Sometimes you need to be careful with your customers. Leaving them angry and frustrated is the last thing you'd want to do. But do not worry, we’ve got 5 Warning Signs You Should Watch Out For As A Hotel Business Owner:

1. You are issuing too many refunds

There’s nothing like making your customer pay a nice, fat amount for booking and then issuing a refund right away. Having to do it once is bad enough but having to do it several times is definitely not a good sign.

What a refund is really telling you is that your money management isn't good. It’s totally understandable, and it can happen. But it is high time that you use the amazing tools that are easily available. That’s what a good Hospitality Software is for! It helps you in keeping an eye on staff schedules, bookings, special events, and everything else so that you're not confused and exhausted every day, without knowing the kind of crisis that you might run into.

2. Your hotel management system is unorganized

Sometimes you just have a bad employee on board, but an unorganized management system is responsible just as often for things that infuriate your guests. And if it’s happening to several guests, then that’s most certainly the case.

Your Hotel Management System needs to be first put into place. Your staff needs a clear idea of who stays where and during what time. If your customer complains about double-booked rooms or booking the wrong room, and you find it hard to fix the mess all the time, then you need to check the hotel management software that you’re using, and ask your employees the following questions:

i) Does the software clearly show which rooms are available and which aren't, and who will be staying where?

ii) Are the rates for every room plainly listed?

iii) Is the software very complex to use, making you click through a bunch of screens just for a simple reservation?

The software may make sense to you, but always ask your employees; they may find the software totally confusing!

3. You aren’t working as a team

Even if your hotel is getting the job done, gaining effective profits will require collaboration with your employees. After all, the employees are your eyes and ears in the process, and the information that they gain is very vital to your hotel’s development.

A good hotel management app can fix this problem. Make sure you meet with your employees and ask them to log every special request from guests in the system. Try to get as much feedback as you can from your customers.

4. There is lack of communication between your employees

Your staff/employees need to communicate with each other well. Many new management software offer little widgets that allow employees to be in direct contact with each other all the time.

If something needs to be re-done, one employee can send a quick note to the staff and the right person can start the work right away. Or better, it can simply serve as a way for employees to chat throughout the day, and build a team-oriented spirit among themselves to improve the customer experience.

5. You always need to be at your Desk to run your Hotel

No one in this age should be tied to their desks anymore. A good hotel management software will easily allow you to run your business from anywhere, and if it doesn't then you need to change it. It should allow you to run and access your business from anywhere. You should also be able to instantly contact your employees through some sort of chat or messenger.

As we begin with 2017, hoteliers can take comfort from the fact that cloud technology is gaining global attraction and appreciation. It will enhance accessibility and connectivity between suppliers and distributors, thereby improving occupancy and bringing in more revenue. From a ROI perspective, a reliable PMS or Hotel Management Software can definitely make a big difference to a hotel’s bottom-line. A Hotel Management software isn't just a tool, it has become a critical driving force in the hotel industry’s business operations.

Key Features of Hotel Management System

  • HR/Payroll
  • Sales and Marketing
  • Property Management
  • Food and Beverage Costing
  • Multi Property Support
  • Reservation & Booking
  • Messaging System       
  • Invoicing & Billing         
  • Maintainance Management & Administration                                  

 

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