Best Live Chat Software in USA
Here is a list of top Live Chat Software in USA: Tidio, Zoho Desk, Zoho SalesIQ, Hiver, and Freshdesk. These Live Chat Software are designed to enhance the efficiency of your business operations.
No Cost Personal Advisor
List of Best Live Chat Software in USA
Customers may easily access assistance from Intercom when and when they need it. It is a live chat software for websites. Whether it's now or later, chat whenever it's convenient for staff as well as consumers. Customers can return to a chat anytime, on any device, because their chat history is always saved. Read Intercom Reviews
Starting Price: Available on Request
Recent Review
"Beneficial solution to maintain happy customers" - Sujata
A live chat solution called Zendesk offers specialized tools for building knowledge bases, customer support portals, and online communities. This is the best software for websites since it offers a customizable front-end portal, live support functionality, and integration with tools like Salesforce and Google Analytics. Read Zendesk Reviews
Starting Price: $19 Agent/Month
Recent Review
"Zendesk help me manage my daily tasks" - Mostafa Dakam
| Pros | Cons |
|---|---|
|
zendesk is very client friendly web side every step is very simple and easy to used for normal person |
if you decrease the cost then more or more client come for visit the zendesk web side |
|
What is impressive about Zendesk is that it's easy to use, we can make tickets based on phone calls, email messages, or even social media requests. It's also centralized and provides reporting. |
From my experience, I found that Zendesk lacks customization options, has some complexity to setup and utilize features, and it can be expensive for some businesses. |
A multi-channel cloud-based live chat platform, REVE Chat is renowned for providing the needed assistance to businesses’ website visitors. This aids in enhancing customer service and boosting sales conversions. With REVE Chat, you can access plenty of helpful tools, including a chatbot, video chat, co-browsing, live support, screen sharing, and more. The chatbot can automate your sales process, deliver leads, and increase customer engagement. Read REVE Chat Reviews
Starting Price: $14 Per Agent/Month
Recent Review
"Functionality and Performance of Reve Chat" - Md Shaheen Reza
| Pros | Cons |
|---|---|
|
The software is designed to provide a seamless and personalized experience for customers. |
Can be improved in chatbot feature. |
|
Increased customer satisfaction: By providing a fast and convenient way for customers to get help and support, businesses can improve the overall customer experience and increase customer satisfaction. |
Chatbot can be improved |
Acquire.io is a cloud-based, integrated and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing. Learn more about Acquire
Starting Price: Available on Request
HelpOnClick is a chat program that assists the working of business’s help desks. The program is a great deal for business owners because it combines a variety of modern features with a fair price. Website owners can make the tool suit their website's appearance and feel with sophisticated customization tools. Read HelpOnClick Reviews
Starting Price: Available on Request
Recent Review
"Review for HelpOnClick" - islam. Pakistan
| Pros | Cons |
|---|---|
|
Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.I really appreciate this tool and even more when I see that |
Their customer service is very slow to respond,if they respond at all.Trying to live chat with them takes forever,which is bad when you are sellinga livechat solution.It does not work well withGoogle chrome.I can only use it with Edge.I prefer.google |
|
The usefulness. As the company administrator, I appreciate being able to make full use of the software's features to gain a better understanding of how my staff is utilizing it and how we can better serve our clients. |
I might want to all the more likely comprehend the way client's are taking when they are on my site when they leave a message. I don't know whether this is through HelpOnClick or an outsider, however I figure the product ought to enlighten us seriously regarding what individuals are prepared/taking a gander at when they leave us a message late night. When users do not specify which products they are interested in or inquire about pricing, this would be very helpful for us businesses. |
Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews
Starting Price: $25 User/Month
Recent Review
"My Experience as user." - Vishal Agarwal
| Pros | Cons |
|---|---|
|
Salesforce application has helped me in managing and completing my workload on timely basis because of its software as a service(saas) interface. |
No i didn't find any wrong with it as since i have been using it since a long time. |
|
Functionality then provide like automation work flow and customization that actually helps our business |
overall good it fullfilled all our requirement we don't need any feature other than provided as of now |
EngageBay is a simple, powerful, all-in-one marketing, sales and service automation software with free CRM for startups and growing businesses. EngageBay helps you automate your marketing, sales and support by combining lead generation, email marketing, marketing automation, CRM & social media engagement, helpdesk, and ticketing. Read EngageBay Reviews
Starting Price: Available on Request
Recent Review
"Best CRM with robust features" - Philip
| Pros | Cons |
|---|---|
|
I like the simple and easy to use interface of the product. It helps me in creating email campaigns with an ease |
It has all the features but it lacks in some of the basic features. We cannot set a default font and default color while creating email templates |
|
I like the UI of this CRM which is very good and easy to use. It helps me with my day to day needs. I really appreciate their knowledgebase and training videos which are very help full. The best part is their customer support which is handy always. |
It has everything that I need but it lacks some features like auto saving the emails. At times we will lost the email content if the browser crashes and we need to create it again from scratch. |
Engati Chatbot & Live Chat Platform are designed to serve Enterprises, Startups, etc. Engati Chatbot Platform provides end-to-end solutions designed for Windows. This online Live Chat system offers Customisable Branding in one place. Read Engati Chatbot Reviews
Starting Price: Available on Request
Recent Review
"The most convenient and ease to use chatbot & live chat platform i have come across. " - Gaayatri
| Pros | Cons |
|---|---|
|
Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use! |
Nothing- so far, so good! |
|
The platform is completely user friendly. No coding knowledge is required to get started with building your own bot. You can navigate through the platform with ease and build a customized bot to your liking within no time. The customer experience an support is very good and quick. I haven't faced any trouble so far. |
I haven't experienced any as of now. It has been nothing but smooth sailing. |
Teams.cc by 500apps is a Team Chat Software that improves the way your team interacts by providing unlimited team messaging, secure file-sharing, channel administration, in-app video calling, and strong productivity features, all under one platform. Read Teams.cc Reviews
Starting Price: $15 User/Month
Recent Review
"An exceptional method to optimize team coordination and collaboration on teams.cc." - Kharsd Skarman
| Pros | Cons |
|---|---|
|
Featuring valuable collaboration tools like file sharing, screen sharing, and group chat, Teams.cc is an intelligent messaging platform. It enables efficient global team communication, boosting productivity. |
Considering my own experience, I've never run into any issues with this software. It always delivers the features I need, efficiently helping me save time and money. For those looking for a dependable and user-friendly software, I strongly recommend trying it out. |
|
When it comes to instant messaging and live chat, Teams.cc reigns supreme, providing a level of excellence that surpasses other apps and guarantees quick, well-organized communication among team members. |
From my personal perspective, this software was outstanding, lacking any major drawbacks. |
Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone, facebook and chat through a centralized helpdesk ticket management system. Read HappyFox Reviews
Starting Price: $19 Staff /Month
Recent Review
"Excellent Product" - Mehul Shah
Zapier is the main intelligent management software that connects automation to regular uses for users. It has a nice user layout. Innovative design attracts the users and generates traffic on that. Read Zapier Reviews
Starting Price: Available on Request
Recent Review
"Ultimate Tool to integrate and Configure CRM to any other tool" - Harshit
| Pros | Cons |
|---|---|
|
I can integrate Zapier with any of the tool and can connect the same with the CRM to push leads onto. |
The API push to the CRM doesn't allows me to append values to a field with multiple text values. |
|
We have been using it for more than an year and we use it to transfer leads to our CRM from Calendly, Zoom, LinkedIn leads Ads, Facebook Lead Ads and more. |
Nothing much. As it is actually a problem solver and nothing much which is bad in the tool. |
BirdEye is an online review management software for tracking customer’s opinions. This is one of the best review management software for review marketing, review generation, customer satisfaction survey, experience control, and business listings management. Read BirdEye Reviews
Starting Price: Available on Request
Recent Review
"Review about birdEye" - Naeem Bloach
| Pros | Cons |
|---|---|
|
BirdEye is very ease use full and help ful every one. BirdEye aplication |
It is litle expensive birdEye.application he is name birdEye application. |
|
The bluebird platform allows for centralized communication with customers |
Improving the mobile app or optimizing the platform for mobile devices could cater to users who manage their business on the go, enhancing accessibility and usability. |
Provide Support offers an economical and easy-to-use live help software allowing businesses from a variety of industries to provide instant online customer support and proactively sell their products and services. Read Provide Support Reviews
Starting Price: $24 Per Month
Recent Review
"Very easy to integrate and use" - Ashleigh Boyette
| Pros | Cons |
|---|---|
|
Easy to customize and use, good pricing, 24/7 online support with any question |
Takes some time to discover all features |
|
Plans starting from just $8.25/month. Includes all features in any plan. Unlimited number of chats per agent. Use on multiple domains at no extra cost. Live product assistance 24/7 |
A little bit old school design |
Bold360 is AI-powered Live chat engagaement software that is integrated with an AI chatbot and live-agent software. With 24/7 available chatbots, they provide an intuitive platform that helps derive insights that matter. Read Bold360 Reviews
Starting Price: Available on Request
Recent Review
"good app anf safe chat" - Ahmad Raees
Build a constant and impressive connection with potential customers by using MyLiveChat. Engage your visitors with a real-time communication experience with the open source live chat software. Its mobile app provides you around the clock chat support. Read MyLiveChat Reviews
Starting Price: Available on Request
Recent Review
"Manage very easily " - Satyapal Kumar
Cugic aims to provide a high-end conversational experience to its global customer base. The global acclaim and acceptance of top live chat tools also have the name Cugic included in the list. Read Cugic - Live Chat Software Reviews
Starting Price: Available on Request
Recent Review
"Increase my leads" - Elia Thad
An intelligent platform for technology support and customer service that enables you to deliver simple, predictive, and personal experiences at scale. Relay also has an expert network where you can seamlessly access remote and field services to augment your existing operations without adding headcount. Read Boomtown Network Reviews
Starting Price: Available on Request
Recent Review
"Excellent Software" - Derek Henmi
| Pros | Cons |
|---|---|
|
Easy to use, simple interface, Automation that actually helps, Great onboarding and customer service whenever I need help, Bots are awesome. |
So many functions sometimes it's hard to use them all, but once you learn it's great. |
LivePerson makes life easier by transforming how people communicate with brands through chat and messaging supported by bots and AI. Our customers use our platform to orchestrate humans and AI, at scale, and to create a deeply personal relationship with their customers. Read LiveEngage Reviews
Starting Price: Available on Request
Recent Review
"LiveEngage" - Dhaval
| Pros | Cons |
|---|---|
|
Overview, Details displayed on screen, pulling reports, data review |
The refresh rate |
Smith.ai is a fully featured Live Chat Software designed to serve Startups, SMEs. Smith.ai provides end-to-end solutions designed for Windows. This online Live Chat system offers Contextual Guidance, Pre-configured Bot, Code-free Development, On-Screen Chats, Proactive Chat at one place. Read Smith.ai Reviews
Starting Price: Available on Request
Recent Review
"I love this Product" - Samarthya
| Pros | Cons |
|---|---|
|
NA |
NA |
Help Scout is a web based help desk composed for a great customer experience. It creates multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products Read Help Scout Reviews
Starting Price: Available on Request
| Pros | Cons |
|---|---|
|
Email or message had been read by a customer |
multi tasking features |
Get Free Expert Advice
Recent Review
By Countries