What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM is our customer relationship management (CRM) solution that enables companies to care everywhere, sell effectively, and market smarter.  We provide social insights, business intelligence, and productivity with One Microsoft solutions. And we deliver Microsoft Dynamics CRM in the cloud, on-premises, or with a hybrid combination.

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Microsoft Dynamics CRM Starting Price

Awards
Microsoft Dynamics CRM Award

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Key Features of Microsoft Dynamics CRM

Here are the powerful features that make Microsoft Dynamics CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Customer Support
  • Email Integration
  • Lead Generation
  • Marketing Automation
  • Marketing Collateral
  • Project Management
  • Supplier and Purchase Order Management
  • Solution Management
  • Sales Tracking
  • Opportunity Management
  • Lead Management
  • Workflow Management
  • Call Center Management
  • Campaign Management
  • Web Forms
  • Proposal Management
  • Interaction Tracking
  • Landing Pages
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Microsoft Dynamics CRM Specifications

Get a closer look at the technical specifications and system requirements for Microsoft Dynamics CRM. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Both
Accessibility :
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Company Details :
Company Name : Microsoft Corporation
Headquarter : Redmond
Website : Visit Website
Full Address : Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399 USA
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Microsoft Dynamics CRM Description

Here's the comprehensive description of Microsoft Dynamics CRM. Gain a brief understanding of its unique features and exceptional benefits.

Customer engagement solutions with Microsoft Dynamics CRM help companies deliver exceptional customer experiences, creating long-term relationships based on knowledge and trust.

Microsoft Dynamics CRM Customers

Microsoft Dynamics CRM Customers
Microsoft Dynamics CRM Customers
Microsoft Dynamics CRM Customers
Microsoft Dynamics CRM Customers

Microsoft Dynamics CRM Videos

Overall Microsoft Dynamics CRM Reviews

Thinking about using Microsoft Dynamics CRM? Check out verified user reviews & ratings based on Microsoft Dynamics CRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 6 Reviews

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Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 93.3%

Likelihood to recommend

Out of 100%

Microsoft Dynamics CRM Pros and Cons

"Data Unification is one the best features about this product."

"Overall customer engagement with Microsoft Dynamics CRM is instant, efficient and less time consuming."

"Microsoft Dynamics CRM is a reliable to create a long-term relationship with customers. all the information is totally secured. The software is value for money"

"Product is pricey as compared to market competitor products"

"Totally a flawless tool without any defect . Didn’t find any demerits of this software."

"Couldn’t find any but in order to get started you need initial training"

Alternatives of Microsoft Dynamics CRM

Explore alternative software options that can fulfill similar requirements as Microsoft Dynamics CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Microsoft Dynamics CRM FAQs

What are the top 5 features for Microsoft Dynamics CRM?

The top 5 features for Microsoft Dynamics CRM are:

  • Customer Support
  • Email Integration
  • Lead Generation
  • Marketing Automation
  • Marketing Collateral

What type of customer support is available from Microsoft Dynamics CRM?

The available support which Microsoft Dynamics CRM provides is:

  • Email

Where is the headquarters/company of Microsoft Dynamics CRM located?

The headquarters/company of Microsoft Dynamics CRM is located at Redmond.

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