Best Outbound Call Center Software in USA
Here is a list of top Outbound Call Center Software in USA: Dialpad, Zendesk, Bitrix24, NICE inContact Call Center, and Voicent. These Outbound Call Center Software are designed to enhance the efficiency of your business operations.
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List of Best Outbound Call Center Software in USA
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
Starting Price: $19 Agent/Month
Recent Review
"Review of Zendesk ITSM" - Sourav Saha
Pros | Cons |
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It's admin feature and accessibility, it is hosted in cloud all we have to do purchase the license as per our requirement. It comes with many features - Round Robin, auro assignment, group department segmentation, IAM and many more |
Pricing can be improved while Zoho desk is offering almost same in lower in cost |
I do really like the Support platform from a user perspective, and the trigger system is wonderfully dynamic and flexible. I like that form fields and are searchable now (terrific improvement). The marketplace is great for additional enhancements. |
Pricing can get pretty steep as you add on features. Most of our clients are small businesses in a stage of growth—so while the features make perfect sense for their teams. |
Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews
Starting Price: Available on Request
Recent Review
"It improves teamwork within a set of applications" - Sabine Talstov
Pros | Cons |
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There is an air of ease and comfort right from the start; the interface is intuitive and practical; you will like the help it provides and, of course, there are many advantages to using it to create a compelling sales management plan. |
There should be a way to put a more reasonable monetary value on its exorbitant price. |
The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company. |
A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector |
NICE inContact Call Center is a fully featured Call Recording & Analytics Software designed to serve Enterprises, SMEs. NICE inContact Call Center provides end-to-end solutions designed for Windows. This online Call Recording & Analytics system offers Call Sharing, Distributed Call Recording, Recording Bookmarking, File Transfer, Scheduled Recording at one place. Read NICE inContact Call Center Reviews
Starting Price: Available on Request
Voicent's easy to use predictive dialer software combine predictive dialing, progressive dialing, manual dialing modes. Predictive dialer operations support agents to increase productivity by decrease the time all spend hand dialing and order for lines to join. Read Voicent Reviews
Starting Price: $19 Agent/Month
Recent Review
"One of the best softwares to connect and automate your communication tools." - Ernesto Altamirano
Pros | Cons |
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We liked that this software allows us to use it remotely as we connect and automate our different communication tools. |
This software provides a challenging learning curve, it might be difficult to deploy for smaller organizations. |
EVS7 is the powerful solution for the auto dial. It helps sales team to grow up and saves time more than 4 times. The telemarketing instrument robotizes dialing, enabling your group to concentrate on more basic parts of your business. Learn more about EVS7
Starting Price: $59 Per Month
Noble Solution Suite is a fully featured Call Center Software designed to serve Enterprises, Agencies. Noble Solution Suite provides end-to-end solutions designed for Windows. This online Call Center system offers Multiple Scripts, Campaign Specific Caller ID, Callback Scheduling, Call Center, Phone Key Input at one place. Learn more about Noble Solution Suite
Starting Price: Available on Request