Best Remote Support Software
Best remote support software exists NoBrokerHood, SolarWinds Threat Monitor, ManageEngine Firewall Analyzer, Log360, and SpectX. Such remote assistance software enables IT technicians to remotely connect to another computer or device to provide support anywhere.
No Cost Personal Advisor
List of 20 Best Remote Support Software
Category Champions | 2024
Remote support tool for customer help desks
Zoho Assist facilitates you with various functions such as remote support, screen sharing and hassle-free management of unattended computers. It supports all major web-proxies and firewalls and is available with cross-platform support across all devices. Read Zoho Assist Reviews
Explore various Zoho Assist features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zoho Assist Features- Session Recording
- Remote Desktop Control
- Diagnostic Tools
- Surveys & Feedback
- File sharing
- Session Transfer
- Remote Server Monitoring
- Remote Control
Pricing
Zoho Assist Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by IDrive
Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews
Explore various RemotePC features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all RemotePC Features- File sharing
- Dashboard
- Real Time Chat
- Screen Sharing
- Session Transfer
- Remote Desktop Control
- Session Recording
- Remote Access
Pricing
RemotePC Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote assistance software for government organizations
It provides both on-premise as well as cloud-based remote support solutions. Dameware Remote Support is a fast, simple and light-weight solution for IT professionals to quickly respond and solve various issues. You can also get a free trial of their software. Learn more about Dameware
Explore various Dameware features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Dameware Features- Real-time Chat
- File Sharing
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Session Recording
Dameware Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Remote support tool for MSPs and tech support teams
It allows you to remotely manage Windows and Mac computers, and thus provide technical support to your employees and customers. This software is available in the cloud, SaaS and web formats. You can also avail a free trial before you actually purchase it. Read Splashtop Reviews
Explore various Splashtop features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Splashtop Features- Screen Sharing
- Surveys & Feedback
- Remote Server Monitoring
- Session Transfer
- Remote Desktop Control
- Dashboard
- Remote Access
- Remote Control
Splashtop Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Best Multi-Platform Kiosk Solution in the Market
Scalefusion is a trustworthy MDM software with multi-OS capabilities and great technical support. Easy usage makes it one of the best choices when it comes to mobile device or endpoint management. Read Scalefusion Reviews
Explore various Scalefusion features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Scalefusion Features- Self Check-in
- Offline Access
- Usage Reporting
- Onsite Printing
- Remote Access
- Touch Screen
- Data Synchronization
- Timeout
Pricing
Starter
$ 2
1
Scalefusion Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote support tool for technical support teams
Using NetSupport Manager, you can easily monitor and manage multiple systems via a LAN, WAN or with the internet; and from various devices including desktop, laptop, tablet or a smartphone. It also allows you to record or playback your remote support sessions. Learn more about NetSupport Manager
Explore various NetSupport Manager features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all NetSupport Manager Features- Session Transfer
- Diagnostic Tools
- Scheduling
- Screen Sharing
- Real-time Chat
- User Activity Monitoring
- Remote Access
- Session Recording
NetSupport Manager Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote support tool for MSPs with 100-10,000 endpoints
Agentless Remote Control software facilitates you with functions such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfer, surveys and feedback, etc. This software is available in the cloud, SaaS and web formats. Learn more about Agentless Remote Control
Explore various Agentless Remote Control features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Screen Sharing
- Diagnostic Tools
- Session Transfer
- Real-time Chat
- Session Recording
- Surveys & Feedback
- File Sharing
Agentless Remote Control Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote desktop support software for MSPs
Using Instant Housecall, it’s easy to provide support to a remote desktop through firewalls, with almost no configuration. It facilitates features such as diagnostic tools, file sharing, real-time chat, session recording, session transfer, surveys and feedback, etc. Learn more about Instant Housecall
Explore various Instant Housecall features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Instant Housecall Features- Session Transfer
- Screen Sharing
- Session Recording
- Real-time Chat
- Diagnostic Tools
- File Sharing
- Surveys & Feedback
Instant Housecall Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
See what your customers see
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. This reduces friction, faster turnaround times, and a better remote customer support experience. Read Viewabo Reviews
Explore various Viewabo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Viewabo Features- Annotations
- Survey Management
- Video Streaming
- Session Recording
- Remote Capture
- Dashboard
- Feedback Management
- Remote Access
Viewabo Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Easy to use remote desktop software that just work
ISL Light Remote Desktop is a fully featured Remote Support Software designed to serve Enterprises, SMEs. This online Remote Support system offers Real-time Chat, Diagnostic Tools, Customizable Branding, Session Recording at one place. Learn more about ISL Light Remote Desktop
Explore various ISL Light Remote Desktop features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Remote Control
- Bandwidth Monitoring
- Dashboard
- Remote Desktop Control
- IT Asset Management
- Email Integration
- Diagnostic Tools
- Remote Server Monitoring
Pricing
Pay per Use
$ 145
500 Minutes
Cloud License
$ 469
Annual subscription
Self-hosted License
$ 990
Lifetime License
ISL Light Remote Desktop Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote desktop support software for IT departments
It is one of the best remote support software, which is meant for sysadmins, technicians and engineers providing IT support to their clients. This software facilitates secure access to remote devices, active directory administration, password management, etc. Learn more about Goverlan Reach
Explore various Goverlan Reach features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Goverlan Reach Features- Project Management
- Session Transfer
- Real-time Chat
- User Activity Monitoring
- Hardware Inventory
- Software Inventory
- Event Logs
- Screen Sharing
Pricing
Standard Edition
$ 15
operat
Professional Edition
$ 30
operat
Enterprise Edition
$ 50
operat
Goverlan Reach Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
All-in-One IT Management Software
Atera IT is a process automation software that helps MSPs and IT service providers of all sizes with integration, automation, and business processes. This cloud-based software offers Backup and Recovery, Billing & Invoicing, and Issue Management. Read Atera Reviews
Explore various Atera features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Atera Features- Help Desk
- Incident Management
- CRM
- Patch Management
- Automatic Scans
- Release Management
- Event Logs
- Web Traffic Reporting
Pricing
Pro
$ 99
Per User
Atera Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Cloud-based SaaS remote support software
Using it, you can start a remote session with your customer's device whether Windows, Mac, Android or iOS, and then with the laser pointer you can takeover the control of the remote desktop. This software is suitable for SaaS, e-commerce, app and handset companies. Learn more about ScreenMeet
Explore various ScreenMeet features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all ScreenMeet Features- File Sharing
- Screen Sharing
- Session Transfer
- Session Recording
- Real-time Chat
- Diagnostic Tools
ScreenMeet Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote support software for technology vendors
This remote desktop support software comes with features such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfers, surveys & feedback, etc. SecureLink is available in cloud, SaaS and web formats. Learn more about SecureLink
Explore various SecureLink features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all SecureLink Features- Session Transfer
- Password Management
- Least Privilege
- Granular Access Controls
- Session Recording
- Credential Management
- Screen Sharing
- User Activity Monitoring
SecureLink Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Software by Zoho Corporation Pvt. Ltd.
ManageEngine Remote Access Plus is remote desktop software that enables IT help desk technicians and system administrators to troubleshoot issues in remote computers from a central location. With its advanced remote control tools, it reduces the troubleshooting time from days to minutes. Read ManageEngine Remote Access Plus Reviews
Explore various ManageEngine Remote Access Plus features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Session Transfer
- Dashboard
- Remote Desktop Control
- File sharing
- Remote Server Monitoring
- Remote Control
- Remote Access
ManageEngine Remote Access Plus Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Streamline devices management and increase product
A comprehensive mobile device management solution designed for businesses to manage, control and secure Android devices, helping businesses enhance mobility and productivity via remote monitoring and remote control and etc. Read AirDroid Business Reviews
Explore various AirDroid Business features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all AirDroid Business Features- Application Access Control
- Screen Sharing
- Secure Browsing
- Remote Access
- App Management
- Release & Deployment Management
- Timeout
- Touch Screen
Pricing
Basic
$ 12
Per Device/Year
Standard
$ 21
Per Device/Year
Enterprise
$ 33
Per Device/Year
AirDroid Business Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Perform AI-driven Task Management With Tasks!
WorkHub Tasks is an AI-driven Task Management platform. It gives roles and rights to ensure data privacy within and outside the company. Its escalation management ensures tasks are completed on time. Lastly, you can create tickets from multiple channels including email. Read WorkHub Tasks Reviews
Explore various WorkHub Tasks features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all WorkHub Tasks Features- Customer Feedback
- Customer Management
- Action Management
- Customer Segmentation
- Account Alerts
- Help Desk
- Feedback Management
- Task Management
WorkHub Tasks Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Simplify IT with NinjaOne
It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Read NinjaOne Reviews
Explore various NinjaOne features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all NinjaOne Features- Live Chat
- Proactive Monitoring
- Multi-Channel Communication
- Inventory Management
- Software Management
- Network Resource Management
- Web Traffic Reporting
- Uptime Monitoring
NinjaOne Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Remote-Ready Customer Communication Solutions Over
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Explore various Exotel features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Exotel Features- Call Routing
- API Integration
- Call Conference
- Voice Customization
- Customisable Welcome Greeting
- IVR and Dial Groups
- Call Logs
- Application Access Control
Pricing
Micro
$ 77
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 694
Per 12 Months
Exotel Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Simpler Remote Support Software
HelpWire helps you fix issues related to your products remotely. Without visiting the client’s location, this remote assistance software allows your team to do time-bound troubleshooting. You can label the remote technical session with your company logo as well. Read HelpWire Reviews
Explore various HelpWire features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all HelpWire Features- File Sharing
- Live Chat
- Screen Sharing
- Remote Access
- Problem Management
- Real-time Chat
- Issue Auditing
- Diagnostic Tools
Pricing
Free
$ 0
Forever
HelpWire Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
FAQs
Support software allows IT technicians to access and control their customers' devices remotely as if they were sitting in front of them.