What is SmartTEL?

SmartTEL Voice Mail is an optional software based voice messaging system and call management system with all the typical features required by hotels or any hospitality business in india or abroad in terms of IVR and cloud telephony

Pricing

SmartTEL Starting Price

Awards
SmartTEL Award

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SmartTEL Screenshots

Key Features of SmartTEL

Here are the powerful features that make SmartTEL stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • Billing for Data
  • Billing for Voice
  • By-Extension Reporting
  • Call Accounting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Inbound Reporting
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Outbound Reporting
  • Unattended Call Management
  • Usage Reporting
  • Who Answered Log
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  • Access Control and Security
  • Analytics and reporting
  • Caller ID Capture
  • Distribution Lists
  • Message Archiving
  • Message Forwarding
  • Message Reply and Return Call Options
  • Message Retrieval from Any Device
  • Multiple Mailbox Support
  • Notifications
  • Personalized Greetings
  • Scheduling
  • Search and Filtering
  • Visual Voicemail
  • Voicemail API and Integration Capabilities
  • Voicemail Auto-Attendant
  • Voicemail Auto-Deletion
  • Voicemail Backup and Restore
  • Voicemail Call Routing and Distribution
  • Voicemail Collaboration and Sharing
  • Voicemail Customization and Personalization
  • Voicemail Grouping and Sorting
  • Voicemail Message Tagging
  • Voicemail Recording
  • Voicemail Status and Read Receipts
  • Voicemail Storage
  • Voicemail Transcription
  • Voicemail-to-Email
  • Voicemail-to-Text
  • Voicemail-to-Ticket Conversion
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SmartTEL Specifications

Get a closer look at the technical specifications and system requirements for SmartTEL. Find out if it's compatible with your operating system and other software.

Deployment :
On Premises
Subscription Plan :
Onetime
Language Support :
English
Available Support :
Email
SmartTEL Categories on SoftwareSuggest :
Company Details :
Company Name : Prologic first
Headquarter : Gurgaon
Website : Visit Website

SmartTEL Slideshare

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SmartTEL Customers

SmartTEL Customers
SmartTEL Customers
SmartTEL Customers
SmartTEL Customers
SmartTEL Customers
SmartTEL Customers

Overall SmartTEL Reviews

Thinking about using SmartTEL? Check out verified user reviews & ratings based on SmartTEL's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 2 Reviews

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

2 SmartTEL Reviews

Hear directly from customers who have used SmartTEL. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Kedar

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 28, 2017

Excellently Software

SmartTEL being the first cloud telephony implementation for a company going solo, it was just great to have the customer support team help my team along every step. Some expected initial hiccups were handled perfectly and everything was clearly sorted out. It has been a great overall experience. There have barely been any issues with the call quality or availability of services. My staff has been using this software for almost three years now. SmartTEL is backed by a highly responsive and knowledgeable customer support team and it meets multiple requirements such as unified communications, call center applications all through a single provider. Great new features and add-ons that help in enhancing the software visuals. It also serves as a great platform to integrate with other software on the net. Highly recommended, intuitive and easy cloud telephony software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sachin

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 27, 2017

Great Product!!

SmartTEL cloud telephony software is really simple to install, even for people with limited technical knowledge. Rather than having someone run phone wiring through the facility, one can easily set up SmartTEL and be ready to use quickly. My team's overall experience with SmartTEL has been great. It never gets frozen or hung up in the same loop, the speed is really fast unlike other systems that brought along several different viruses with them. My firm recently relocated to new corporate headquarters and after reviewing several providers my team chose to go with SmartTEL. They have been very pleased with the service, deployment and support. There has been an addition of two more locations to the network in just six months since the initial deployment. My team plans to add six more locations by the end of 2017. SmartTEL has become a great partner to help us easily scale up business for the company.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Explore alternative software options that can fulfill similar requirements as SmartTEL. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

SmartTEL FAQs

What are the top 5 features for SmartTEL?

The top 5 features for SmartTEL are:

  • CRM integration
  • Multiuser Login & Role-based access control
  • Contact Management
  • IVR and Dial Groups
  • Call Routing

What type of customer support is available from SmartTEL?

The available support which SmartTEL provides is:

  • Email

Where is the headquarters/company of SmartTEL located?

The headquarters/company of SmartTEL is located at Gurgaon.

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