What is SMS-iT?
SMS-iT is a CRM tailored for sales and marketing, boasting semi-sentient communication capabilities. It offers a versatile platform primed for limitless expansion, encompassing a wide array of features for lead generation, customer engagement, sales oversight and more.
SMS-iT Starting Price
$ 299/Full Licence/Single User
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SMS-iT Screenshots
Key Features of SMS-iT
Here are the powerful features that make SMS-iT stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Asset Management
- CRM
- Customer Support
- Email Integration
- Event Management
- Marketing Analytics
- Marketing Automation
- Meeting Management
- Performance Management
- Project Management
- Survey Management
- Task Management
- Time Tracking
- Training Management
- Multi Languages
- Appointment Management
SMS-iT Pricing
Here are the pricing plans for SMS-iT. Choose the plan that best fits your requirements and budget. Get Detailed SMS-iT pricing as per your requirements.
- Text (SMS, MMS, RCS)
- Smart Inbox – No AI
- Pipelines
- SMS Gateways & SMPP – Unlimited Messaging and Calling
- 22+ Smart Tools – No AI & Smart Analytics
- Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
- Social with 22+ Channels
- Email with SMTP Gateway
- Campaigns - NO AI & Social
- Lead Management - NO AI
- Link Tracking Automation
- Tag-iT - No Automation
- Website Chatbot
- Quotes
- Text to Join
- Missed Call Messaging
- Metaverse
- Fax
- Appointments | Phone Number Validation & Lookup | Notepad | Unlimited Team Accounts | Tons of integrations and more
- Everything from the Starter Plan
- Email Verification - 30,000 emails
- Unibox and Multiple Email Accounts
- Campaigns - With AI & Social
- Tag-iT - With Automation
- Lead Management - With AI
- AI for Smart Inbox, Messages and Smart Tools – (ChatGPT, Bard)
- Power Dialer + Multi-Line Dialer
- Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
- Appointment Booking AI Bot
- Workflow Automation with AI
- Ecommerce Suite with AI
- Smart Analytics for Smart Tools
- QR Code Builder – PRO
- Tracks
- Everything from the Business Plan
- Email Verification - 50,000 emails
- Email Warming
- Connect - Smart Video Conferencing
- Text to Join - PRO
- Missed Call Messaging - PRO
- Blockbook
- Geo Targeting
- Smart Scraper – Contact Data Completer
- Smart Database
- Everything from the VIP Plan
- Email Verification - 100,000 emails
- Reseller License - Unlmited Agency Sub-Account Program
- Social Planner
- Reputation Manager
- Contracts
- Blogger
- SMS-iT GPT
- Staff AI (AI Powered Virtual Assistance)
SMS-iT Specifications
Get a closer look at the technical specifications and system requirements for SMS-iT. Find out if it's compatible with your operating system and other software.
- AWeber
- Mailchimp
- ActiveCampaign
- Sendinblue
- GetResponse
SMS-iT Comparisons
Compare SMS-iT with other similar options available in Bulk SMS Software. Explore the key differences to see why it's the top choice for businesses and individuals.
SMS-iT Description
Here's the comprehensive description of SMS-iT. Gain a brief understanding of its unique features and exceptional benefits.
SMS-iT stands out as a semi-sentient communication-focused CRM powerhouse tailored for sales and marketing. This all-inclusive system is engineered for boundless expansion, offering a rich array of over 50 sales and marketing tools, featuring embedded artificial intelligence, unrestricted calling and texting, a smart inbox with various messaging channels, a robust funnel and site builder, a social media scheduler, appointment booking, and much more.
Notably, SMS-iT CRM distinguishes itself with unique attributes such as SIM card integration, advanced AI functionalities for messaging and marketing, a network of 30 SMS gateways, and cutting-edge blockchain and IoT capabilities. Crafted to accelerate business growth and trim monthly software expenses, this platform is primed for rapid scalability.
What sets SMS-iT apart is its semi-sentient nature, enabling it to comprehend and interpret text inputs, offer contextually relevant suggestions or responses, and refine its performance through user interactions.
Imagine having an all-in-one CRM powerhouse at your fingertips. SMS-iT leverages AI to streamline tasks spanning marketing, sales, messaging, and calling across diverse channels. It's akin to combining the finest features of Salesforce, Hootsuite, Hubspot, Monday CRM, GHL, and Flowtrack into a singular, dynamic platform. And the journey doesn't end here – with forthcoming features, SMS-iT promises a CRM experience unparalleled in the industry.
BENEFITS:
SMS-iT CRM is a game-changer for businesses seeking to streamline their sales and marketing operations, elevate customer engagement, and propel growth. Here's why it's a must-have:
- All-in-One Convenience: It consolidates lead acquisition, client nurturing, sales management, and retention tools into a unified platform, simplifying customer relationship management.
- Smart Automation: With 22+ intelligent tools like auto responders, chatbots, and anniversary wishes, it automates tasks, enhances customer interaction, and optimizes marketing strategies.
- Seamless Communication: Engage customers effortlessly across SMS, email, and social media channels, ensuring timely and personalized interactions.
- Deepened Engagement: Drive brand loyalty with mobile coupons, loyalty programs, and interactive SMS features like polls and Q&A bots, fostering deeper connections and gathering valuable feedback.
- Cost-Effective: Save on software expenses with scalable solutions tailored to specific needs, replacing multiple tools with one comprehensive platform.
- Advanced AI: Leverage built-in AI and GPT capabilities to automate tasks, enhance communication, and deliver personalized experiences.
- Integration Flexibility: Seamlessly integrate with existing systems, streamlining workflows and enhancing efficiency.
- Scalability: Grow limitlessly with flexible pricing plans and customizable features that adapt to evolving business requirements.
- Security and Compliance: Prioritize data security and compliance with robust measures to safeguard sensitive information and ensure regulatory adherence.
- Cutting-Edge Features: Stand out with innovative capabilities like SIM card integration, blockchain, IoT functionalities, and an extensive network of SMS gateways, ensuring businesses stay ahead of the curve.
In essence, SMS-iT CRM empowers businesses to optimize sales and marketing efforts, strengthen customer relationships, and foster sustainable growth in today's dynamic market landscape.
SMS-iT Resources
SMS-iT Videos
Overall SMS-iT Reviews
Thinking about using SMS-iT? Check out verified user reviews & ratings based on SMS-iT's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
SMS-iT Pros and Cons
"I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why."
"I most like the software because it has features that other SMS software doesn't have. It is powerful software."
"The community support and help each other and the company to further improve the product."
"everything good, v2 launching soon so only getting better. Still a very young startup"
"At this point that so far I don't see any cons to this system"
"UX/UI but the sneak peek of the new version answers all the concerns of the current version."
4 SMS-iT Reviews
Hear directly from customers who have used SMS-iT. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Erick S.
Marketing Consultant
Used the software for : 6-12 months (Daily)
Company Size :1-10 employees
Verified By :
Amazing Marketing Software
I love this app because it is a one-stop shop for marketing automation. It is easy to use and has amazing important features for my business. I love that I can send messages to my contacts or leads, and the app will automatically find out who you're talking to. I love that I can have a branded or generic text message, depending on my needs. The price is also very affordable for the number of services I get. I also love that I can track my campaign performance with the software and see who responded and why.
SMS-iT After Sales Service Rating
What do you like best about SMS-iT?
I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why.
What do you dislike about SMS-iT?
everything good, v2 launching soon so only getting better. Still a very young startup
What features is SMS-iT currently missing?
Software is still very new so many more features are coming
Full-Time D.
Marketing Consultant
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Sweet System
SMS-It is one of the best systems that I have purchased. I do recommend this system. The customer service is excellent, and they respond to you fast. They are always working on their design and updating you with new features.
SMS-iT After Sales Service Rating
What do you like best about SMS-iT?
I most like the software because it has features that other SMS software doesn't have. It is powerful software.
What do you dislike about SMS-iT?
At this point that so far I don't see any cons to this system
What features is SMS-iT currently missing?
N/A
What other products like SMS-iT have you used or evaluated?
N/A
How SMS-iT is better/different from its competitors?
At this point that so far I don't see any cons to this system
Ronnie S.
Marketing Director
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified By :
SMS-iT is a MUST for all marketers.
SMS-iT is the best SaaS software I have purchased so far. It's the perfect solution for my business, from finding prospects and converting them into clients to retaining existing clients by keeping them engaged and updated with my business. What amazes me most is the rockstar community that is very involved in supporting each other and providing great feedback and suggestions to improve the product further. The weekly webinars are insightful and focus on helping businesses grow using the product. The price? You won't believe it is so inexpensive, given the value you can get from the product. If there's one marketing tool you need to have, it should be SMS-iT!
SMS-iT After Sales Service Rating
What do you like best about SMS-iT?
The community support and help each other and the company to further improve the product.
What do you dislike about SMS-iT?
UX/UI but the sneak peek of the new version answers all the concerns of the current version.
What features is SMS-iT currently missing?
Very satisfied with the current features. If there'll be more, bring it on!
Mohammed N.
Founder & CEO
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employee
2-way omni-channel platform with great potential
SMS-iT Decentralized helps me increase traffic, subscribers, and sales through unlimited two-way omnichannel messaging and marketing at scale.
SMS-iT Mobile App Experience
What do you like best about SMS-iT?
SMS-iT has developed a tool that is easy to understand plus an option to send and receive unlimited free SMS texts. There are four ways I can send unlimited SMS via the decentralized version:1) SMS-iT FREE Public US Number.2) I can use my Simcard, i.e a Simcard Gateway is available, for unlimited messaging.3) SMPP Gateway: I can set up a free SMPP Server on my desktop/server, for free unlimited messaging, by using my mobile network connection.4) In-built Twilio GatewayThe Founder and the support team are incredibly supportive. They are always ready to jump on a Zoom call to help set things up.
What do you dislike about SMS-iT?
- The UI needs modernising and simplification- The onboarding process has a few bugsThe above cons relate to Version 1.0, but don't be deterred, because Version 2.0, will be a massive improvement, and is due to be released within a few months.
What features is SMS-iT currently missing?
None that I can think of
What other products like SMS-iT have you used or evaluated?
None
How SMS-iT is better/different from its competitors?
I haven't come to SMS-iT from alternative platforms.
Alternatives of SMS-iT
Explore alternative software options that can fulfill similar requirements as SMS-iT. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SMS-iT FAQs
What apps do SMS-iT integrate with?
SMS-iT integrates with various apps:
- Mailchimp
- Aweber
- GetResponse
- Constant Contact
- SendLane
- Sendiio
- OmniSend
- Mailvio
- Campaign Monitor
- Active Campaign
- SendinBlue
- ConvertKit
- Benchmark
- Drip
- Email Octopus
- SendX
- Youzign
- Shopify
- WooCommerce
- Big Commerce
- Magento
- Selldone
- synthesia
- chatGPT
- Google Bard
- Google Meet
- Zoom Meet
What is SMS-iT?
SMS-iT is an all-encompassing platform that includes SMS-iT CRM and a diverse ecosystem of 22+ Smart Tools, all powered by advanced AI. These tools cover a wide array of functionalities, from lead acquisition and nurturing to sales management and client retention.
Additionally, SMS-iT offers unique features like simcard integration with warming technology, specialized pipeline automation, and an ecosystem of 30 SMS gateways. The platform's strength lies in its ability to revolutionize customer engagement through cutting-edge technology and automation. With SMS-iT, businesses can scale faster, save costs, and stay ahead in an ever-evolving market.
What is SMS-iT CRM?
SMS-iT is a semi-sentient communication focused CRM for sales and marketing. SMS-iT CRM is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers more than 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and much more.
Additionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. This platform is tailored to help businesses scale faster and save costs on their monthly software expenses.
SMS-iT is semi-sentient because it can understand and interpret text inputs, make contextually relevant suggestions or responses, and learn from user interactions to improve future interactions.
SMS-iT is like having an all-in-one supercharged CRM. It uses AI to handle everything from marketing and sales to messaging and calling, across multiple channels. It’s as if you combined the best features of Salesforce, GHL, and Flowtrack into a single, powerhouse platform. And this is just the beginning – once we unleash our full range of features, you’ll witness a CRM that’s truly in a league of its own.
What is SMS-iT's Business Model?
SMS-iT is revolutionizing the way small and medium-sized businesses (SMBs) manage their sales and marketing efforts with its cutting-edge Semi-Sentient communication focused CRM. Here's a detailed business model outlining its key components and value proposition:
Target Market: SMS-iT primarily targets SMBs across various industries who are seeking to streamline their sales and marketing processes and achieve sustainable growth.
Comprehensive Suite of Tools: SMS-iT offers an extensive suite of over 50 sales and marketing tools, including lead acquisition, client nurturing, sales management, and client retention features. This all-in-one platform caters to the diverse needs of SMBs, eliminating the need for multiple fragmented solutions.
Artificial Intelligence Integration: SMS-iT leverages built-in artificial intelligence to automate and optimize various aspects of sales and marketing. From personalized messaging to predictive analytics, AI enhances efficiency and effectiveness across the CRM platform.
Multi-Channel Communication: The CRM provides seamless integration with various communication channels, including unlimited calling and texting, smart inbox with messaging channels, and social media planner. This enables SMBs to engage with their leads and clients through their preferred channels, enhancing customer experience.
Advanced Features: SMS-iT stands out with advanced features such as SIM card integration, blockchain, and IoT capabilities. These features enable businesses to leverage emerging technologies for enhanced communication, security, and automation.
Scalability and Cost Efficiency: SMS-iT is designed for infinite growth, allowing businesses to scale their operations without worrying about outgrowing their CRM system. Moreover, by consolidating multiple tools into a single platform and offering competitive pricing plans, SMS-iT helps SMBs save costs on their monthly software expenses.
Ecosystem Integration: The CRM seamlessly integrates with a network of 30 SMS gateways, ensuring reliable and efficient communication with leads and clients. This ecosystem approach enhances connectivity and accessibility for SMBs, regardless of their geographic location or communication preferences.
Unique Value Proposition: SMS-iT combines the best features of leading CRM platforms like Salesforce, GHL, and Flowtrack, offering SMBs a comprehensive and supercharged solution for their sales and marketing needs. With continuous innovation and the promise of unleashing additional features, SMS-iT aims to establish itself as the premier CRM platform for SMBs.
Customer Support and Training: SMS-iT provides robust customer support and training resources to ensure that SMBs can maximize the value of the CRM platform. From onboarding assistance to ongoing technical support, SMS-iT is committed to helping its customers succeed in their sales and marketing endeavors.
Overall, SMS-iT's business model revolves around empowering SMBs with a state-of-the-art CRM solution that combines advanced technology, comprehensive features, scalability, and cost efficiency. By catering to the unique needs of SMBs and delivering exceptional value, SMS-iT aims to drive growth and success for its customers while establishing itself as a leader in the CRM market.
What are the available Smart Tools in SMS-iT CRM?
We currently have 22+ Smart Tools in SMS-iT CRM, which includes:
1. Auto Responders: These are automated responses that can be triggered based on specific keywords, actions, or time triggers. They help provide instant replies to messages, ensuring quick customer engagement.
2. Auto Responder Chatbot: This is an automated chatbot that interacts with users based on predefined rules and algorithms. It can handle various tasks and inquiries without human intervention.
3. Birthday SMS Wishes: This feature allows businesses to automatically send personalized birthday wishes to their customers via SMS. It's a thoughtful way to engage and build rapport with customers.
4. Blogger: This tool likely allows for the creation and management of blog content, which can be integrated with your CRM system for marketing purposes.
5. Contests: This feature enables you to run competitions or giveaways, engaging your audience and potentially increasing brand awareness or customer loyalty.
6. Contracts: This feature could involve the management and tracking of business contracts, ensuring that all parties involved adhere to the agreed-upon terms.
7. Fundraising Kiosk: This tool facilitates collecting donations or funds through a digital kiosk or platform, making it convenient for supporters to contribute to a cause.
8. GPT (Generative Pre-trained Transformer): GPT is an AI model known for its advanced natural language processing capabilities. In this context, it may be used to enhance communication and interactions with customers.
9. Kiosk Builder: This tool likely allows you to design and create interactive kiosk interfaces, which can be used for various purposes like information dissemination, surveys, or collecting feedback.
10. Loyalty Programs: This feature enables businesses to implement and manage loyalty programs, where customers are rewarded for their repeat business or other specified actions.
11. Mobile Coupons: This allows you to distribute coupons or special offers to customers via mobile devices, providing an incentive for them to make a purchase or take a specific action.
12. Mobile Page Builder: This tool helps you design and create mobile-friendly web pages. These pages can be optimized for various purposes, such as product promotions, event information, or lead generation.
13. NON-GSM Character Checker: This is likely a tool that helps verify and manage characters that may not be compatible with GSM networks, ensuring that messages are delivered accurately.
14. Polls: This feature enables you to create and distribute polls or surveys to your audience, gathering valuable feedback or data for market research.
15. Q&A SMS Bots: This involves using automated bots to engage with customers and provide answers to their questions via SMS, enhancing customer support and service.
16. QR Codes: QR codes are scannable barcodes that can be used to direct users to specific online content, such as websites, apps, or promotional materials.
17. Short Links: These are condensed versions of URLs that redirect users to specific web pages. They are useful for sharing concise, easy-to-remember links.
18. Sites: This likely refers to the ability to create and manage websites or landing pages within the CRM system, providing a platform for online presence and engagement.
- Funnel: The funnel represents the stages a customer goes through before making a purchase or taking a desired action. It typically includes stages like awareness, consideration, and conversion. This tool helps design and track customer journeys through various stages.
- Website: This tool involves the creation and management of websites within the CRM system. It allows businesses to have an online presence where they can provide information, showcase products or services, and engage with their audience.
- Blogs: This tool allows for the creation and management of blog content. Blogs are a way to share informative and engaging content with your audience, which can help drive traffic to your website and establish your brand as an authority in your industry.
- Membership: This tool allow you to create and manage membership programs or areas within your website. This can be used for exclusive content, special offers, or community engagement with your loyal customers.
- Forms: Forms are interactive elements on a website where visitors can input information. This tool allows you to create and customize forms for various purposes such as lead generation, contact forms, surveys, and more.
- Surveys: This tool enables you to create and distribute surveys to your audience. Surveys are useful for gathering feedback, conducting market research, and understanding customer preferences.
- Chat Widget: The chat widget is a small interface element on a website that allows visitors to engage in real-time chat with a representative. It provides an instant way for visitors to get answers to their questions or receive assistance. It is powered by AI, and you can train the AI using Text, Website URL, Chat Logs, User Feedback and Industry-Specific Knowledge.
- URL Redirects: This tool allows you to manage the redirection of URLs. It means that when a user tries to access a specific URL, you can configure it to redirect them to another page or website. This can be used for various purposes like rebranding, tracking campaigns, or ensuring a smooth user experience.
19. Social Planner: This tool helps schedule and manage social media posts and campaigns, ensuring consistent and strategic communication across various platforms.
20. Text To Win (Sweepstakes): This feature allows you to run text message-based sweepstakes or contests, where participants can enter by sending a specific keyword via SMS.
21. Video Ads: This involves the creation and distribution of video advertisements, which can be used to promote products, services, or events to a wider audience.
22. Web Sign-up Widget: This widget likely provides a user-friendly way for visitors to your website to sign up for newsletters, promotions, or other forms of communication, helping you capture leads and build your customer base.
What is the Unique Selling Proposition (USP) for SMS-iT CRM?
At SMS-iT CRM, we redefine the landscape of Customer Relationship Management with a suite of unprecedented features and capabilities that set us apart from the competition. Here's why SMS-iT CRM is the unrivaled choice for modern businesses:
1. Simcard Integration with Warming Technology: Our cutting-edge simcard integration with warming technology ensures seamless communication, providing a superior edge in customer engagement.
2. AI Integration for Messaging and Marketing: Our AI isn't just powerful; it's trainable across various data sources including Website Text, Chat Logs, User Feedback, Industry Specific Data, YouTube, PDFs, Sitemaps, DOC files, Code Docs, and Notion. This means your AI gets smarter and more attuned to your business.
3. Comprehensive Suite of Smart Tools: With over 22 smart tools powered by AI, we offer an extensive toolkit to streamline your operations, from messaging to analytics, ensuring efficiency at every turn.
4. Appointment AI Bot: Our AI Bot revolutionizes appointment scheduling, ensuring seamless coordination between your team and clients, reducing friction in the booking process.
5. Specialized Pipeline Automation: Tailored to your industry, our automation processes optimize your sales pipelines, maximizing conversions and revenue.
6. Wide Ecosystem of 30 SMS Gateways: We provide unparalleled access to a network of 30 SMS gateways, ensuring reliable and swift message delivery to your audience.
7. Smart Analytics for Informed Decision-Making: Leverage our smart analytics to gain deep insights into customer behavior and engagement patterns, empowering you to make data-driven decisions.
8. AI Recommendation Page: Our AI interprets data intelligently, presenting actionable recommendations that drive your business forward.
9. Staff AI: Augment your team's capabilities with Staff AI, an AI-powered virtual assistance, enhancing productivity and responsiveness.
10. iOT Capability: Seamlessly integrate with IoT devices for a connected experience that amplifies customer engagement.
11. Blockchain Capability: Secure your data and transactions with our blockchain integration, ensuring utmost trust and transparency in your operations.
12. Omnichannel Messaging and Marketing in the Metaverse : Stay at the forefront of technology by expanding your outreach to the metaverse, ensuring your brand is where your audience is.
13. Geo Location Marketing : Pinpoint your target audience based on their geographical location, delivering hyper-targeted marketing messages for maximum impact.
In a crowded CRM market, SMS-iT CRM stands tall with its unparalleled combination of technology, customization, and innovation. Elevate your customer relationships with the CRM that leads the way into the future. Choose SMS-iT CRM today.
Is SMS-iT CRM accessible in my country?
Yes, our platform is designed to be accessible in over 180 countries, ensuring a wide international reach for our users.
How many SMS Gateways are available on your platform?
With SMS-iT CRM, you currently have the following SMS Gateways available:
1. SMS-iT (Your Simcard)
2. Pilvo
3. SignalWire
4. Vonage (Formerly Nexmo)
5. Bandwidth
6. Telnyx
7. Ytel
8. Twilio
We would be adding 20 new SMS Gateways to SMS-iT CRM, to bring our total to 28 SMS Gateways:
1. Kaleyra: Global coverage, serving multiple countries worldwide.
2. Sinch: Global coverage, serving multiple countries worldwide.
3. MessageBird: Global coverage, serving multiple countries worldwide.
4. Telerivet: Focuses on serving emerging markets in Africa, Asia, and Latin America.
5. Infobip: Global coverage, serving multiple countries worldwide.
6. Clickatell: Global coverage, serving multiple countries worldwide.
7. 46elks: Primarily serves European countries.
8. Routee: Global coverage, serving multiple countries worldwide.
9. OpenMarket: Global coverage, serving multiple countries worldwide.
10. CM.com: Global coverage, serving multiple countries worldwide.
11. TextMagic: Global coverage, serving multiple countries worldwide.
12. Tyntec: Global coverage, serving multiple countries worldwide.
13. Avochato: Primarily serves the United States.
14. EngageSpark: Global coverage, serving multiple countries worldwide.
15. Mitto: Global coverage, serving multiple countries worldwide.
16. RoutoMessaging: Primarily serves European countries.
17. MessageMedia: Primarily serves Australia and New Zealand.
18. SMSGlobal: Global coverage, serving multiple countries worldwide.
19. SMSAPI: Primarily serves European countries.
20. Twizo: Global coverage, serving multiple countries worldwide.
How Do I Set-up The SMS-iT CRM Simcard Gateway App?
Setting Up Your SMS-iT CRM Simcard Gateway App:
NOTE: Please make sure to add your country code to your phone number at the profile section of the SMS-iT platform, especially if you are using the same number as your Simcard number in the app, or it will not work.
Step 1: Login to your SMS-iT CRM account, click on SMS Gateways & SMPP, and click Simcard. Then scan the first QR code. Allow all necessary permissions.
Step 2: Scan the second QR code and allow the required permissions.
Step 3: Check if your phone number appears at the dashboard or in the "Active Number" section. To check in the "Active Number" section, click on the profile in the top left corner dropdown menu. Under your profile, you'll find the "Active Numbers" on the left-hand side.
If your number does not appear at either the dashboard or active number section, logout from your Android APP, and log back in manually with your user name and password, then check the platform dashboard or Active Number section again for your number.
If your number still does not show, then click on Add Number at the Active Number section, and add your number manually, while choosing Simcard as your option.
Step 4: Start the service on the SMS-iT app, by clicking on the blue button at the bottom right section on your phone.
Step 5: Run a test within the SMS-iT app to ensure everything is working fine.
Troubleshooting APK Update Issues:
If your SMS stops sending after an APK update, follow these steps:
Step 1: Delete the SMS-iT app from your phone.
Step 2: Go to your profile, then the "Active Number" section. Click on the trash can icon to delete your SIM card.
Step 3: Click on "SMS Gateway" and select "SMPP Connection."
Step 4: Download the Simcard Gateway APP again, by Scaning the first QR code and allow all permissions.
Step 5: Next, login to the Simcard Gateway APP, by Scaning the second QR code or manually loggin in with your credentials. Then allow all necessary permissions.
Step 6: Start the service on the app.
Step 7: Run tests to check if the issue is resolved.
NOTE: If you dont add your country code to your phone number, and use the same phone number as your simcard number, it will not work.
Further Assistance:
If you're still experiencing issues, please don't hesitate to reach out to us at [email protected]. We're here to help!
Do I need to have an active account with Twilio, Bandwidth, Telnyx, Ytel, Plivo, Signal Wire, or Vonage to use your CRM?
No. You can use your Simcard and use the full functionalities of the SMS-iT CRM. You can also buy a number directly from us, which would give you Cloud Credits to use the CRM without your own Simcard or Gateways. By subscribing to any of our monthly plans, you get a FREE US/Canadian number with Cloud credits to send messages and make calls and use the full functionalities of the CRM, after which you can purchase additional numbers and credits as you see fit.
To use your own SMS Gateways, you must have an active subscription with one of our specified gateway providers, where you must also complete your A2P registration directly with the chosen gateway provider. Using our Free US number or buying additonal numbers directly from us, without using your own SMS Gateway also requires you to complete A2P 10DLC registration for local numbers, and A2P registration for Toll-Free numbers. It's important to note that during any free trial period offered by the SMS gateway providers, testing or using the connection within our CRM won't work.
Is it necessary for my phone to be powered on for the sim card integration with your CRM platform to function correctly?
Yes, in order for the sim card integration with our CRM platform to operate effectively, your phone must be powered on. Additionally, a strong signal and stable connection are essential for seamless integration. It’s important to note that the phone can be located anywhere, as long as it meets the signal and connectivity requirements.
Is it possible to send both single and bulk SMS using your CRM?
Yes, our CRM allows you to send both individual SMS as well as bulk SMS. You have the flexibility to customize the timing settings according to your preferences. If you’re utilizing your Sim Card for sending, we recommend a conservative approach by limiting the sending rate to 1 message every 60 seconds. Additionally, utilizing spintax is advised. It’s important not to exceed 500 to 1,000 SMS per day when using your Sim Card for sending. Alternatively, you can also leverage any of our gateway providers and seamlessly connect your account for efficient single and bulk SMS sending.
My Sim Card won’t send out messages, I think it’s blocked. How do I fix this?
A) Sim Card Clogs: When you change our default sending speed (10-20 seconds) to be sent out faster, you will experience sim card clog 100% of the time. This is where messages are sent, but are delivered later, because you have several messages in the carrier’s network queue that are scheduled to be sent. This is also not good for your sim card reputation.
B) Personalization: You forgot to use our personalization or spintax (spinner) for your messages, and your carrier has flagged your sim card for SPAM. If this happens, you MUST WAIT a minimum of 3 days to continue sending messages since most carriers will have you blocked.
C) Blacklisted Links: You are sending out messages with a link that has been blacklisted by carriers. To solve this, you simply need to use a URL shortener.
How does your credit system work?
So credits are used for text message segments and calls. Every social and text message segment you send and receive (about 160 characters) is equal to 1 credit. Every 60 seconds you’re on the phone is equal to 1 credit. With our LTD’s we give you a certain amount of credits you can send each month. Our monthly paid plans include unlimited credits. Now to be clear – that doesn’t mean we cover the cost of your texts or calls. You would still have to pay for your usage through whoever you’re using (Twilio, Bandwidth, SIM card, etc). But once you send your monthly allotment of credits, you won’t be able to send texts or make any more calls, unless you buy more credits or upgrade to an unlimited subscription plan.
Why do we need to utilize both our own SIM credits and your platform's credits? Is this a form of double-metering, and how does it impact our usage?
The need to use both our platform’s credits and your own SIM credits arises from the infrastructure costs associated with processing messages and calls within our platform. While it may seem like double-metering, it’s important to understand that our platform incurs expenses for providing the necessary processing infrastructure. Utilizing both types of credits ensures seamless communication while covering the costs involved in maintaining and managing the platform efficiently.
Do I need to have my own API key for ChatGPT integration?
Yes, you will need your own API key for integrating ChatGPT. You’ll connect this API key to our system and directly pay OpenAi for any usage costs.
Is it possible to have an unlimited number of SIM card and gateway slots in the SMS-iT CRM?
Yes, you can have an unlimited number of SIM card and gateway slots in your CRM, with 2 additional slots incurring a charge of $10 USD per month, where you can purchase an unlimited number of additional slots. (example, for 2 additional slots, it can be 2 simcard slots or 2 SMS gateway slots, or 1 Simcard slot and 1 SMS Gateway slot). Here is the purchase link. Remember, your SMS-iT account initially includes one SIM card and one Gateway slot. You can choose your quantity here.
Are you compliant with the TCPA and legal?
Yes. We are 100% compliant with the TCPA and legal. We’re part of the campaign registry.
Is it possible to utilize your CRM for cold SMS marketing purposes?
No, using our CRM for cold SMS marketing is not permitted, particularly in the USA where it is illegal and can result in significant fines, amounting up to $1,500 USD per illegal cold SMS sent. For countries outside the USA, we strongly advise checking and adhering to your local laws governing SMS activities to ensure compliance. It is essential to send SMS marketing messages only to customers who have given consent and opted-in to receive them.
Will the phone carrier find out and suspend my number?
With SMS-iT, compliance is never a concern. Our platform is designed with built-in features that automatically ensure adherence to carrier policies and fair usage regulations. You can rest assured that your messaging campaigns are always fully compliant and up-to-date, without any additional effort or resources on your part. Say goodbye to compliance headaches and hello to effortless messaging with SMS-iT!