What is XenCALL?
XenCALL is a cloud-based solution for cloud telephony & IVRS with a CRM. Provide the solution to sales and marketing firms. Very intuitive solution to oversee leads, execute an inbound and outbound campaign, anticipate which leads are destined to close and then some. The product is reasonable for call focuses of any size and incorporates with a scope of outsider items.
XenCALL Starting Price
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XenCALL Screenshots
Key Features of XenCALL
Here are the powerful features that make XenCALL stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
- Agent availability management
- Agent performance tracking
- Automatic call logging
- Call abandonment rate tracking
- Call analytics
- Call authentication
- Call back options
- Call Barging
- Call conferencing
- Call disposition codes
- Call forwarding
- Call history tracking
- Call metrics reporting
- Call Monitoring
- Call prioritization
- Call Queuing
XenCALL Specifications
Get a closer look at the technical specifications and system requirements for XenCALL. Find out if it's compatible with your operating system and other software.
XenCALL Comparisons
Compare XenCALL with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
XenCALL Description
Here's the comprehensive description of XenCALL. Gain a brief understanding of its unique features and exceptional benefits.
XenCALL is a cloud-based call center solution for companies of all sizes in a variety of industries. Key features include automatic call distribution, interactive voice response, autodialing, scheduling, performance analytics and call center scripting.
XenCALL includes blended channels with unrestricted inbound and outbound calling. Users can also record all inbound and outbound calls or selected calls only, prioritize inbound queues and select a ring configuration to strategically distribute calls to agents. Agents can also intercept inbound calls from the leads they initially contacted.
XenCALL includes a built-in customer relationship management (CRM) feature with customizable lead profiles, enabling users to own and display phone numbers that are the closest in proximity to their leads. Users can also target leads using custom criteria that includes lead data, lead status and more.
XenCALL Customers
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XenCALL FAQs
What are the top 5 features for XenCALL?
The top 5 features for XenCALL are:
- CRM integration
- Quality Management
- Call Routing
- Call Recording
- Application Integration
What type of customer support is available from XenCALL?
The available support which XenCALL provides is:
- Phone
- Live support
Where is the headquarters/company of XenCALL located?
The headquarters/company of XenCALL is located at Vancouver.
