What is ZOOM?

ZOOM Cloud Meetings is an intelligently engineered video conference software that can help you arrange video meetings, conferences, and video webinars from a remote location. It can build collaboration-enabled conference rooms.

Pricing

ZOOM Starting Price

$ 0/Per Month

Awards
ZOOM Award

Our Awards and Recognition

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ZOOM Screenshots

Key Features of ZOOM

Here are the powerful features that make ZOOM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • Email Marketing
  • Event Management
  • Financial Management
  • Member Directory
  • Social Promotion
  • Ticketing
  • Abstract Management
  • Association Management
  • Audio / Video Conferencing
  • Calendar Intergation
  • Calendar Management
  • Chat / Messaging
  • Collaboration
  • Conference
  • Customer Support
  • Event Management
  • Global Audio Dial-in
  • Global Cloud Service
  • Guest invite
  • HD voice & video
  • Interoperable
  • Join Now
  • Mobile Device
  • Multiparty Video Meeting
  • QuickMeet service
  • Scheduling
  • Screen Sharing
  • Secure
  • Video Call Recording
  • Video Chat
  • Video Sharing
  • Virtual Event Platforms
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  • Q&A
  • Action Item Tracking
  • Activity / News Feed
  • Advertising Management
  • Agenda Management
  • Alerts/Notifications
  • Analytics
  • Analytics/ROI Tracking
  • Asynchronous Learning
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Content
  • Blended Learning
  • Board Meetings
  • Brand Overlay
  • Built-In Course Authoring
  • Built-in LMS
  • Bulk Uploading
  • Calendar Management
  • Call Logging
  • Call Recording
  • Certification Management
  • Chat / Messaging
  • Chat/Messaging
  • Closed Captions
  • Collaboration
  • Collaboration Tools
  • Committee Meetings
  • Contact Database
  • Contact Management
  • Content Management
  • Corporate/Business
  • Customizable Branding
  • Customizable CTAs
  • Customizable Templates
  • Discussion Threads
  • Document Management
  • Dynamic content
  • Electronic Hand Raising
  • Email Marketing
  • Employee Directory
  • Event Calendar
  • Event Management
  • File Sharing
  • Inbound Call Center
  • Internal Meetings
  • Invitation Management
  • Lead Management
  • Lead Scoring
  • Legislative Meetings
  • Live Chat
  • Live chat system
  • Materials Management
  • Media Library
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Mobile Access
  • Mobile Screen Support
  • Multi hosts
  • Multi-Presenter
  • Multi-User Collaboration
  • New Car Dealer
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online payments
  • Outbound Call Center
  • Parent / Student Portal
  • Polls / Voting
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Management
  • Presentation Streaming
  • Presentation Tools
  • Privacy Options
  • Private Chat
  • Push Notifications
  • Q & A
  • Real-time Chat
  • Record & Playback Ability
  • Reminders
  • Reporting/Analytics
  • Sales Intelligence
  • Scheduling
  • Screen Sharing
  • Search
  • Search/Filter
  • Service Department
  • Social Media Integration
  • Social Media Promotion
  • Social Media Tagging
  • Social Sharing
  • Survey Management
  • Surveys & Feedback
  • Synchronous Learning
  • Telephony
  • Travel Management
  • Two-Way Audio & Video
  • Used Car Dealer
  • Video Capture
  • Video Conferencing
  • Video Content
  • Video Looping
  • Video Streaming
  • Voting Management
  • Website Integration
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  • Archiving
  • Assessment Management
  • Candidate Management
  • Candidate Portal
  • Colleges / Universities
  • Evaluation Management
  • Feedback Management
  • Invitations
  • K-12
  • One-on-One Interviews
  • Panel Interviews
  • Practice Sessions
  • Question Bank
  • Recording
  • Scoring
  • Virtual / Pre-Recorded Interviews
  • Activity Dashboard
  • App Integration
  • Blogs
  • Brainstorming
  • Chat/Messaging
  • Collaboration
  • Content Management
  • Creator Tracking
  • Email Management
  • Employee Directory
  • Event Calendar
  • Idea Ranking
  • Multi-Channel Communication
  • Newsletter Management
  • On-Demand Communications
  • Personalization
  • Photo Gallery
  • Project Tracking
  • Social Sharing
  • Status Tracking
  • Survey Management
  • Telephony
  • Video Chat
  • Video Content
  • Voice Chat
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ZOOM Pricing

Here are the pricing plans for ZOOM. Choose the plan that best fits your requirements and budget. Get Detailed ZOOM pricing as per your requirements.

Basic
$ 0
Per Month
  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Online support
  • Video Conferencing Features
  • Web Conferencing Features
  • Group Collaboration Features
  • Security
Pro
$ 15
Per Month
  • All Basic features +
  • Includes 100 participants
  • Meeting duration limit is 24 hrs
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability
  • Optional Add-on Plans
Business
$ 20
Per Month
  • All Pro features +
  • Includes 100 participants
  • Dedicated phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration
  • Cloud Recording Transcripts

ZOOM Specifications

Get a closer look at the technical specifications and system requirements for ZOOM. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Mobile Platforms :
Language Support :
Dutch
English
French
German
Japanese
Portuguese
Russian
Spanish
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Company Details :
Company Name : Zoom Video Communications, Inc
Headquarter : San Francisco
Website : Visit Website
Full Address : 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 USA
Zoom Video Communications, Inc logo
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ZOOM Videos

Overall ZOOM Reviews

Thinking about using ZOOM? Check out verified user reviews & ratings based on ZOOM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 150 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 83.6%

Likelihood to recommend

Out of 100%

ZOOM Pros and Cons

"We can access zoom in system as well as in mobile phone. We can also attend our call twise."

"It's ability to include live editable white board with other members too adding their suggestions."

"As lead centralization is very important, I have been using zapier to sync leads to our CRM as well."

"In my point of view no need to improve anything.Just flow with market requirements till i am using i am happy with each and every feature of zoom."

"The mobile app has less feature compared to the software for desktop. We also face minor bugs and lags in mobile app."

"The customization option is not so user friendly and the support is not so good."

Alternatives of ZOOM

Explore alternative software options that can fulfill similar requirements as ZOOM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

ZOOM FAQs

How much does ZOOM cost?

The starting price of ZOOM is ₹ 0/Per Month. It has different pricing plans:

  1. Basic : ₹ 0/Per Month
  2. Pro : ₹ 1079/Per Month
  3. Business : ₹ 1439/Per Month

ZOOM also provides a free trial to users.

What are the top 5 features for ZOOM?

The top 5 features for ZOOM are:

  • Contact Management
  • Scheduling
  • Attendee Management
  • Presentation Tools
  • Screen Sharing

What type of customer support is available from ZOOM?

The available support which ZOOM provides is:

  • Phone
  • Email
  • Live support