VCC Live
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What is VCC Live?
VCC Live not only seeks to provide the most advanced contact center technology linked with telco services, but it also brings its clients a combination of multiple solutions, including customer support, consultation, real-time monitoring, and quality management.
VCC Live Starting Price
$ 63/Per Month
Our Awards and Recognition
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Key Features of VCC Live
Here are the powerful features that make VCC Live stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Omnichannel Communication
- Predictive Dialer
- Ivr System
- Call Recording
- Real Time Monitoring
- Customizable Reports
- CRM Integration
- Automated Workflows
- Sms Campaigns
- Email Campaigns
- Web Chat
- Social Media Integration
- Quality Management
- Agent Performance Tracking
- Customer Satisfaction Surveys
- Data Security
- Api Access
- Multilingual Support
- Time Zone Management
- Call Scripting
VCC Live Pricing
Here are the pricing plans for VCC Live. Choose the plan that best fits your requirements and budget. Get Detailed VCC Live pricing as per your requirements.
- Campaign Management
- Outbound and Inbound Calls
- Reports and Statistics
- Voice Recording
- Telecommunications Services
- Intelligent IVR
- Quality Control
- Expanded Data Handling
- Quotation
- API
- Sending Automated emails and SMS
- Dynamic SMS and Email Templates
- Customer Care Email Handling
- Ticket-based Case Handling
- Chat
- Higher Level of Security
- Premium Customer Care Support
- Over-the-Phone Payment (VCC Live Pay)
The pricing information for VCC Live is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 4th December 2024.
VCC Live Specifications
Get a closer look at the technical specifications and system requirements for VCC Live. Find out if it's compatible with your operating system and other software.
VCC Live Comparisons
Compare VCC Live with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.
VCC Live Description
Here's the comprehensive description of VCC Live. Gain a brief understanding of its unique features and exceptional benefits.
VCC Live's advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software.
With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.
VCC Live offers a telesales solution that manages telesales campaigns and telco services for organizations. Features like predictive dialer, A/B testing, mass SMS, chat and email ticketing are available. Further, customer service is offered via multiple communication channels and call blending. Local and international telco service are also offered.
VCC Live Pay is used to make payments during a phone call. It helps in managing debt collection. Further, VCC Live integrates with Webhook, Database API, Javascript SDK and payment feedback applications.
VCC Live provides its services on per seat per month subscription basis and support is provided via email, online guides and tutorials and over the phone.
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VCC Live FAQs
How much does VCC Live cost?
The starting price of VCC Live is $ 63/Per Month. It has different pricing plans:
- Standard Package : $ 63/Per Month
- Professional Package : $ 86/Per Month
- Multichannel Package : $ 108/Per Month
- Premium Package : $ 154/Per Month
The details of VCC Live’s free trial have not been shared by the vendor.
What are the top 5 features for VCC Live?
The top 5 features for VCC Live are:
- Customer Support
- Email Integration
- Email Templates
- Mass Email
- On-Demand (SaaS)
What type of customer support is available from VCC Live?
The available support which VCC Live provides is:
- Phone
- Live support
- Tickets
- Training
What platforms does VCC Live support?
VCC Live supports a variety of platforms including Android.
What types of businesses does VCC Live serve?
VCC Live serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.
How is VCC Live commonly used?
VCC Live is commonly used for various purposes, such as Virtual Call Center, Cloud Contact Center and more.
Who are the primary competitors of VCC Live?
The three major competitors of VCC Live are SmartOffice CRM, DebtPayPro and FLUEAD - CRM. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.