VICIdial
What is VICIdial?
VICIdial is an AI-powered call center software that helps you to cut down your operational cost, note down your customer activity, integrate CRM in your sales and reduce manual work by leaps and bounds.
VICIdial Starting Price
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
Key Features of VICIdial
Here are the powerful features that make VICIdial stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Call Recording
- Application Integration
- Applications Management
- Real Time Monitoring
- Live chat system
- Real Time Reporting
- Call Monitoring
- Campaign Management
- Call Logging
- Inbound Call Center
- Outbound Call Center
- Queue Manager
- Virtual Call Center
- Workforce Management
VICIdial Specifications
Get a closer look at the technical specifications and system requirements for VICIdial. Find out if it's compatible with your operating system and other software.
VICIdial Comparisons
Compare VICIdial with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
VICIdial Videos
Overall VICIdial Reviews
Thinking about using VICIdial? Check out verified user reviews & ratings based on VICIdial's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
VICIdial Pros and Cons
"Very less mistakes"
"Easy to configure and use"
"Intro"
"Material design"
3 VICIdial Reviews
Hear directly from customers who have used VICIdial. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Raviteja
Used the software for : 1-2 years
Company Size :51-200 employee
Plz don't use intro that too long
When we uses the intro that too long customer is not at all showing interest plz try to reduce the intro time guys, if it takes too long customer will hang up with in a second so plz see for some more options to reduce the customer satisfaction, thank you.
VICIdial Mobile App Experience
VICIdial After Sales Service Rating
What do you like best about VICIdial?
Very less mistakes
What do you dislike about VICIdial?
Intro
Do you think VICIdial delivers value for the money spent?
Yes
Are you satisfied with VICIdial features?
Yes
Did implimentation of VICIdial was easy?
Yes
What features is VICIdial currently missing?
Negative response like sorry
What other products like VICIdial have you used or evaluated?
No I didn't use another software
How VICIdial is better/different from its competitors?
It is more easy to use
Deepu Y.
Team Leader
Used the software for : More than 1 year
Company Size :11-50 employees
Light and fast call center solution
I have been using this software from last 8 years its very light,fast and easy to use.Best part it works with any Telco carrier.You can use vicidial software for free as well.as they keep on improving the software it makes this software the best among all the call center.
What do you like best about VICIdial?
Easy to configure and use
What do you dislike about VICIdial?
Material design
Deepu y.
Used the software for : 2+ years
Company Size :51-200 employee
Alternatives of VICIdial
Explore alternative software options that can fulfill similar requirements as VICIdial. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
VICIdial FAQs
What are the top 5 features for VICIdial?
The top 5 features for VICIdial are:
- Call Recording
- Application Integration
- Applications Management
- Real Time Monitoring
- Live chat system