Best Video Calling Software in 2025

Best video calling software includes Microsoft teams, google duo, skype, whatsapp messenger, and zoom. It was once utilized to make long-distance and international communication easier, collaborate more efficiently, and save money on travel.

Priya Naha
Researched and Written by Priya Naha
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Jainy Patel
Reviewed and Edited by Jainy Patel
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Most Popular Video Calling Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

List of 20 Best Video Calling Software

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Contenders | 2025

Product Description

This information is provided by vendor.

Shivaami is an authorized Google Cloud Partner that offers Google Workspace, formerly known as G Suite, a cloud-based productivity and collaboration suite developed by Google. It includes a variety of applications such as Gmail, Google Drive, Docs, Sheets, etc. Read More About Shivaami

Shivaami Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Language Support
  • Contact Management
  • Role Based Access Control
  • Custom Domain
  • Data Backup
  • Task Management
  • Video Conferencing
  • User Management
  • View all Features

Business Starter

$ 72

User/Year

Get Offer

Business Standard

$ 144

User/Year

Get Offer

Business Plus

$ 216

User/Year

Get Offer

Enterprise Starter

$ 120

User/Year

Get Offer
4.0
out of 5 (1 Review)
Features
4.0
Ease of Use
5.0
Value for Money
4.0
Customer Support
5.0
Uday Parmar
Business Development Executive

Shivaami Inc. is one of the best IT companies in India. I have been using Shivaami's Nira for my business purposes. One of the best things about Nira is that it allows you to control who has access to your documents. You can create custom permissions for each document, which is a great way to protect sensitive information. Great work, guys.

Read Review

Shivaami Features and Usability-Based User Satisfaction Score

Rating Score 8.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

Google Duo is a user-friendly video calling app that lets you connect with loved ones effortlessly. Enjoy high-quality video, seamless cross-device functionality, and end-to-end encryption for secure, intimate conversations anytime, anywhere. Perfect for personal and group calls. Read More About Google Duo

Google Duo Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Voice Calls
  • High Quality Video Calls
  • Group Calling
  • Screen Sharing
  • Integration With Google Home
  • Data Saving Mode
  • Block Unwanted Callers
  • Knock Knock Feature
  • View all Features
4.7
out of 5 (55 Reviews)
Features
4.6
Ease of Use
4.7
Value for Money
4.7
Customer Support
4.6
Anshika Parihar
Review Writer

Google Duo remains one of the most user-friendly and reliable video calling apps available in 2025. Designed with simplicity in mind, it offers high-quality video and audio, even on weaker internet connections. Its clean interface makes it ideal for users of all ages, from tech-savvy teens to older family members. One of its standout features is end-to-end encryption, which ensures that all calls remain private and secure. The "Knock Knock" feature adds a personal touch by allowing users to see a live video preview of the caller before answering. While it lacks some advanced tools found in business-focused apps, such as screen sharing or virtual backgrounds, Google Duo excels in personal communication. It’s perfect for staying connected with friends and family in a safe, straightforward way. Despite concerns about Google’s habit of shutting down services, Duo continues to deliver a consistently smooth and enjoyable calling experience.

Read all 55 Reviews

Google Duo Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 8.3

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

Skype keeps the world talking for free. Share, message, and call - now with group video on mobile and tablet too. Read More About Skype

Skype Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Call Encryption
  • Meeting Analytics
  • File Sharing
  • Call Recording
  • Breakout Rooms
  • Live Streaming
  • Integration With Microsoft Office
  • Background Blur
  • View all Features
4.6
out of 5 (92 Reviews)
Features
4.4
Ease of Use
4.5
Value for Money
4.6
Customer Support
4.4
Sabrina Bonaventura
Marketing Coordinator

The text is grammatically correct and does not require any changes.

Read all 92 Reviews

Skype Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.1

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Software by Wire Swiss GmbH

Product Description

Wire is a highly secure communication platform trusted by top organizations for encrypted chats, voice, and video conferences. It ensures complete data sovereignty and privacy across all devices. Read More About Wire

Wire Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Integrations
  • Voice Calls
  • Compliance
  • Data Export
  • Video Calls
  • Group Chats
  • Admin Controls
  • Message History
  • View all Features

Contenders | 2025

Product Description

FaceTime is a seamless way to connect with loved ones through high-quality video and audio calls, making every conversation feel personal and close, no matter the distance. Enjoy crystal-clear communication on your Apple devices with just a tap. Read More About FaceTime

FaceTime Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Portrait Mode
  • Voice Isolation
  • Animoji And Memoji
  • High Definition Video
  • Cross Platform Support
  • Background Blur
  • Screen Sharing
  • Grid View
  • View all Features
5.0
out of 5 (1 Review)
Features
4.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.0
Aryan Priyansh Dwivedi
CEO (Chief Executive Officer)

FaceTime is Apple’s secure, high-quality video and audio calling app, supporting group calls but limited to Apple devices, with no Android support or call recording.

Read Review

FaceTime Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

ZOOM Cloud Meetings is intelligently engineered video conference software that can help you arrange video meetings, conferences, and video webinars from a remote location. It can build collaboration-enabled conference rooms. Read More About ZOOM

ZOOM Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Meeting Transcription
  • Live Streaming
  • Chat
  • Co Host
  • Hd Video And Audio
  • Annotation Tools
  • Virtual Receptionist
  • Screen Sharing
  • View all Features

Basic

$ 0

Per Month

Get Pricing

Pro

$ 15

Per Month

Get Pricing

Business

$ 20

Per Month

Get Pricing
4.6
out of 5 (178 Reviews)
Features
4.6
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.3
Emelit Clavijo
Lecturer

I’ve been using Zoom for over a year for virtual classes, work meetings, and presentations. I really like it because it’s easy to use, even for people with little tech experience. The best features are screen sharing, recording meetings, and using breakout rooms, which are very useful in my role as an educator. The audio and video quality is great, even with an average internet connection. I also like that Zoom works smoothly on both phones and computers. Sometimes you need to update or adjust the microphone settings, but overall it’s very reliable. I mostly use the free version, and it offers a lot of features. The paid version is worth it if you need longer meetings or more participants. Zoom has been essential for staying connected with students and coworkers, especially during the pandemic. I highly recommend it to teachers, students, and anyone who needs to communicate remotely.

Read all 178 Reviews

ZOOM Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 8.6

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Most Reviewed

Category Champions | 2025

Product Description

Slack brings all your social communication together in one place. It’s real-time messaging, archiving, and search for modern teams. Most conversations in Slack are organized into public channels, which anyone on your team can join. Read More About Slack

Slack Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Workflow Builder
  • Integrations
  • Search
  • Video Calls
  • File Sharing
  • Pinning Messages
  • Notifications
  • Threads
  • View all Features
4.6
out of 5 (115 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.4
Yuvraj Soni
UX Designer

Slack is a one-of-a-kind tool that bridges the gap in communication, which we usually observe in teams working in a remote setting. The small and intricate UX details of Slack, especially when it plays music when we are alone on a huddle.

Read all 115 Reviews

Slack Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.9

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Software by Talky, inc

Product Description

Talky is a user-friendly video conferencing tool that requires no downloads or sign-ups. It offers seamless, secure communication with screen sharing and group chat features, making it perfect for quick, hassle-free virtual meetings and collaborations. Read More About Talky

Talky Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Emoji Support
  • Participant List
  • Browser Notifications
  • Audio Only Mode
  • Cross Platform Support
  • Text Chat
  • Mute Participants
  • Mobile Friendly
  • View all Features

Contenders | 2025

Product Description

Viber is a versatile communication app offering secure voice and video calls, messaging, and group chats. With fun stickers, GIFs, and seamless device syncing, it ensures you stay connected and expressive, all while prioritizing your privacy. Read More About Viber

Viber Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Event Scheduling
  • Custom Stickers
  • Group Calls
  • File Sharing
  • Admin Roles
  • Polls
  • Chat Moderation
  • Analytics
  • View all Features
4.6
out of 5 (5 Reviews)
Features
4.4
Ease of Use
5.0
Value for Money
4.8
Customer Support
4.4
Haga Nirina
Viber Review

It is an excellent application for communicating online and making video calls. I am satisfied with the experience I had on Viber. Therefore, I recommend it to you.

Read all 5 Reviews

Viber Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

Discord is a high-performance video calling software highly preferred by gamers as well as remote working teams. This free app comes with a host of useful features and supports up to 8 users; however, you can also opt for its paid version—Discord Nitro. Read More About Discord

Discord Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Two Factor Authentication
  • Push To Talk
  • File Sharing
  • Private Messages
  • Web Version
  • Streaming Mode
  • Custom Emojis
  • Server Boosting
  • View all Features
4.6
out of 5 (14 Reviews)
Features
4.7
Ease of Use
4.7
Value for Money
4.0
Customer Support
4.3
mohamed kotb
Electrical and Instruments Engineer

Discord’s seamless integration of voice, video, and text and customizable servers make it ideal for community building and team collaboration.

Read all 14 Reviews

Discord Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 3.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.7

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

ClickMeeting is one of the latest webinar platforms that gives a 360-degree review. It can be customized by the clients requirements, interact with audio, video, and screen sharing, an image of the webinar room, and reporting of webinar storage and performance. Also, lastly, create a... Read More About ClickMeeting

ClickMeeting Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • On Demand Webinars
  • Custom Branding
  • Social Media Streaming
  • Multi User Account
  • Q&a Mode
  • Analytics And Reporting
  • Webinar Scheduling
  • Follow Up Emails
  • View all Features

Basic

$ 30

Per Month

Get Pricing

Pro

$ 45

Per Month

Get Pricing

Enterprise

$ 209

Per Month

Get Pricing

ClickMeeting Features and Usability-Based User Satisfaction Score

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Category Champions | 2025

Product Description

Google Meet is a versatile video conferencing tool that enables seamless communication and collaboration. With features like high-quality video, noise cancellation, live captions, and integration with Google Workspace, it ensures productive and engaging meetings across any device. Read More About Google Meet

Google Meet Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Screen Sharing
  • Chat Messaging
  • Virtual Backgrounds
  • Polling
  • Q&a
  • High Definition Video
  • Dial In Phone Numbers
  • Breakout Rooms
  • View all Features
4.7
out of 5 (89 Reviews)
Features
4.4
Ease of Use
4.7
Value for Money
4.6
Customer Support
4.3
Bibek Dahal
IT Manager

Google Meet is a very advanced platform for online meetings. The new AI features that have recently been integrated are mind-blowing because now I can speak any language, and my boss hears my audio in the boss's choice. This is a revolutionary feature. Google Meet also has a very easy and simple interface for conducting meetings quickly.

Read all 89 Reviews

Google Meet Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.1

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

GoToMeeting web conferencing software makes it simple and cost-effective to meet online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition.  Read More About GoToMeeting

GoToMeeting Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Meeting Analytics
  • Custom Backgrounds
  • Meeting Lock
  • Mobile Access
  • Meeting Transcription
  • Hd Video Conferencing
  • Calendar Integration
  • Polls And Surveys
  • View all Features

Starter

$ 24

Per Month

Get Offer

Pro

$ 36

Per Month

Get Offer

Plus

$ 59

Per Month

Get Offer
4.6
out of 5 (10 Reviews)
Features
4.4
Ease of Use
4.8
Value for Money
4.6
Customer Support
4.6
Charles Mattson
Digital Marketing Manager

GoToMeeting is user-friendly, easy to use, and compatible with every device from iOS to Android. It promotes collaboration, teamwork, and communication in one place.

Read all 10 Reviews

GoToMeeting Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

Microsoft 365 is a web conferencing tool that enables you to host web conferences without compromising your privacy. This all-in-one software supports up to 10,000 users and allows you to collaborate with anyone, within or outside your organization. Read More About Microsoft Teams

Microsoft Teams Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • File Sharing
  • Together Mode
  • Raise Hand
  • Meeting Chat
  • Guest Access
  • Screen Sharing
  • Meeting Analytics
  • Custom Backgrounds
  • View all Features
4.5
out of 5 (145 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.5
Priyesh Parmar
AVP Risk, Compliance & Operation

Microsoft Teams very easily and seamlessly integrates with Microsoft products. It's a useful tool for communication options, including chat, video conferencing, and voice calls with any members of the organization as well as outside the organization too.

Read all 145 Reviews

Microsoft Teams Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.1

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

Facebook Messenger is a versatile communication tool offering instant messaging, voice and video calls, and group chats. It enhances connectivity with seamless integration, user-friendly interface, and fun features like stickers and emojis, making staying in touch effortless and enjoyable. Read More About Facebook Messenger

Facebook Messenger Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Reactions
  • High Quality Video Calls
  • Instant Messaging
  • File Sharing
  • End To End Encryption
  • Stickers
  • Screen Sharing
  • Group Video Calls
  • View all Features
4.6
out of 5 (120 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.1
Customer Support
4.2
HAMZA ALI
Admin

Facebook has become one of the most famous social networking sites. However, it comes with its own set of pros and cons.

Read all 120 Reviews

Facebook Messenger Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.6

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

WhatsApp Messenger is a versatile communication app offering instant messaging, voice and video calls, and multimedia sharing. It ensures secure conversations with end-to-end encryption and supports group chats, making it ideal for both personal and professional use. Read More About WhatsApp Messenger

WhatsApp Messenger Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Access
  • Personalization
  • Automated Responses
  • Two Way Communication
  • Message Scheduling
  • Opt In/opt Out Management
  • Multi User Access
  • Analytics And Reporting
  • View all Features
4.7
out of 5 (121 Reviews)
Features
4.3
Ease of Use
4.7
Value for Money
4.3
Customer Support
4.2
Ashok Jaan

WhatsApp Messenger uses push notifications to allow users to send unlimited text messages without data restrictions or international costs. Like most messaging platforms, users can send texts, videos, documents, and GIFs to individuals or groups, make calls, or use filters. Among chats, users can share their live location and stop sharing at any time. The Status feature allows users to share updates with all contacts at once. Alternatively, the Broadcast feature lets users send a message to selected contacts.

Read all 121 Reviews

WhatsApp Messenger Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.4

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

Telegram is a versatile messaging app that prioritizes privacy, speed, and security. It offers features like Mini App Bar, Paid Media, and Story Search, making it a powerful tool for both personal and professional communication. Read More About Telegram

Telegram Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Channel Support
  • User Activity Tracking
  • CRM Integration
  • End To End Encryption
  • Analytics And Reporting
  • Voice And Video Calls
  • Broadcast Messaging
  • Api Access
  • View all Features
4.6
out of 5 (41 Reviews)
Features
4.6
Ease of Use
4.4
Value for Money
4.5
Customer Support
4.3
Loise Okoro
Administrative Assistant

Telegram is an exceptional messaging app that offers secure, encrypted messaging. I love the ability to create large groups and channels, and I love the speed at which messages are delivered. The bots and customizable features make Telegram stand out.

Read all 41 Reviews

Telegram Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 9.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.1

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Accountri Meet is India's free video meetings & video conferencing tool. Whether you are looking to schedule a business meeting or use it for personal purposes, Accountri Meet is always a perfect choice. Read More About Accountri Meet

Accountri Meet Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Third Party Integrations
  • Whiteboard
  • Waiting Rooms
  • Virtual Backgrounds
  • Mobile Access
  • Live Streaming
  • Polls And Surveys
  • Custom Meeting Urls
  • View all Features

Meet

$ 0

Forever Free (Add Upto 75 Participants)

Get Offer
4.6
out of 5 (17 Reviews)
Features
4.6
Ease of Use
4.6
Value for Money
4.7
Customer Support
4.7
Srini Vas
Admin

We use Accountri Meet to schedule meetings with our teams abroad for our freelancing work. It has features like moderator controls, one-on-one video calls, and the ability to add up to 75 participants to meetings. Additionally, the screen sharing option is a very helpful feature. Highly recommend it as an alternative to Zoom.

Read all 17 Reviews

Accountri Meet Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 4.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

PeopleLink is a California based company that offers customized audio, solutions, video conferencing hardware/software & telepresence equipment. Our budget-friendly and diverse range of products upgrade the landscape of video conferencing globally. Read More About PeopleLink

PeopleLink Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Hd Video Quality
  • Participant Management
  • Hand Raising
  • Meeting Recording
  • Virtual Backgrounds
  • Third Party Integrations
  • Live Streaming
  • Calendar Integration
  • View all Features
4.9
out of 5 (12 Reviews)
Features
4.8
Ease of Use
4.8
Value for Money
4.4
Customer Support
4.8
Mohd Arbaaz
Manager

Very good products, and the service provided by them was excellent overall. I will give 5 stars from my side.

Read all 12 Reviews

PeopleLink Features and Usability-Based User Satisfaction Score

Rating Score 9.8

Rating Score

Out of 10

Review Score 3.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.8

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Thirdlane® Connect elevates team collaboration efficiency to new heights by seamlessly integrating various communication channels, including voice, messaging, video, and applications, fostering a unified and streamlined collaboration experience. Read More About Thirdlane Connect

Thirdlane Connect Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Call Recording
  • Call Forwarding
  • Unified Communications
  • Customizable User Interface
  • Presence Management
  • Api Access
  • Voip Calling
  • Webrtc Support
  • View all Features
5.0
out of 5 (5 Reviews)
Features
5.0
Ease of Use
4.4
Value for Money
5.0
Customer Support
5.0
Andres G
CEO (Chief Executive Officer)

The text is grammatically correct as is. No changes are needed.

Read all 5 Reviews

Thirdlane Connect Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 9.8

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

video calling software guide

What Is Video Calling Software?

Video calling software is a programme that allows two people to communicate using video and audio over internet.

Software that enables video calling online without the requirements of any external support is called the online video calling software. It only requires a proper internet connection and an intelligent device with a camera to access the internet. It was earlier used in specific organizations to conduct inter-state or inter-country meetings. The challenging times of the covid-19 pandemic are compelling the companies to switch to video calling software with multiple features like screen sharing, recording, and chat.

The efficient video calling software is an excellent option for many professionals to facilitate day-to-day operations. More than 44% of employees agree that video calling software helps in-depth collaboration and enables real-time data for sustaining extended remote work.

Benefits Of Using The Best Video Calling Software In An Organization

Working together from a remote location is not the only advantage of using video calling software. Thus, the top benefits of using the best video calling software in your organization include:

benefits of video calling software

1. Highly Engaging Than Audio-Supported Meetings

Businesses can conduct video meetings for employees that are working from different locations. The video calling software is superior to the generalized audio calls that lack credibility and are majorly considered reporting calls rather than two-way communication. Thus, all team members stay alert during a video call.

2. Improves Communication

The video calling software understands the power of video communication that improves the information exchange within and outside the organization. Your employees will comprehend more information while using this software than reporting by emails or audio calls.

3. Offers Unified Communication

Work-from-home has led many organizations to devise different communication channels like chat groups, email groups, and official numbers. The video calling software unifies chat, file sharing, and recording to offer the best experience to your employees and clients. Thus, while you’re in your next crucial client call, you don’t have to juggle between your phone, system, and mails to generate data.

4. Highly Affordable

The video calling software is a highly affordable technology for start-ups, small and medium enterprises. The power of integration further adds to the cost-effectiveness of this software. There are multiple integrations like VoIP numbers, sending reminders, and data analytics. The data analysis from the call duration and call quality helps understand the issues in the video calls. These insights help make key decisions for improving services and operations and contribute to business productivity.

Key Features Of Video Calling Software

While all organizations have different requirements, the must-to-have features in any video calling software include:

features of video calling software

1. Multiple Webcam Facilities

The multiple webcam facilities of video calling software ensure that all participants can be appropriately seen during the interview. Thus, all organizations with large employees must participate in a single meeting. Many latest video calling software supports a dozen cameras at once.

2. Screen Sharing

Any organization must select video calling software that allows interactive screen sharing. It is a crucial feature for entire screen sharing or using any other applications on your desktop during the meeting. Thus, it streamlines the entire video conference and helps the presenter and team members understand the aim of the meeting.

3. Online Chat

It may be crucial for your employees to chat during a video call. Thus, the video calling software must include a powerful chat feature. It should allow employees to share emojis, texts, and messages.

4. Voice Over Internet Protocol (VoIP)

The Voice Over Internet Protocol (VoIP) allows seamless communication for all participants in the video conferences. Thus, with the help of VoIP in video calling software, your team can switch from voice calls to video calls in one click only.

5. Unlimited Recording

The video calling software must allow unlimited audio and video recording. This is powered by unlimited storage by the cloud-based software services that facilitate sharing facilities. These recorded presentations can be used for training.

6. High Definition Audio and Video

The video calling software should empower the organizations with great audio and video quality in their video conferences. It eliminates the disturbances, and hence companies can focus on the agenda of meetings.

7. High-End Presentation

The video calling software must offer dynamic high-end presentation features. It should be compatible with the PPTs, PDFs, and MP4 videos. The latest video calling software allows note sharing. The participants can thus record the notes of the meeting and can share them with teams.

8. Branding features

The video calling software includes branding options for companies. You can add your company logo or details in every webinar to make the content reflecting your brand. All this branding through video calling software incurs no excess costs to the organization.

9. Remote Control

The video calling software includes remote control over the computer’s keyboard and the mouse that makes it easy to share documents in real-time and edit the documents before sharing them with the team.

10. Reporting Tools

You can go for the video calling software that includes attendance reports and chat reports to ensure proper feedback from your webinars or meetings. When the businesses are working remotely, you must maintain the performance reports. Thus, the different reporting tools help generate data through the video meeting systems.

Possible Issues With A Video Calling Software

Like any other technology, there can be specific issues with any video calling software. It is crucial to stay aware of these problems to select the right tool for your business. Some of these issues include:

issues with video calling software

1. Software Download

The video calling software that requires software download may create issues as many company laptops don’t allow software downloads. Downloads follow it for updates in the existing video meeting software that further worsens download issues. 

Thus, you must go for the online video calling software that doesn’t require software downloads.

2. Incompatible Browsers

While you can go for the latest video calling software that doesn’t require a download, but the meeting host still needs to run the meeting software. The corporate firewalls are designed to lock the web clients. Thus, the incompatible browsers and corporate firewalls together create issues in accessing the software.

Thus, you must go for the online software for video calling that should be compatible with any latest browser.

3. Issues Accessing By Mobile

Many times employees need to access the video meeting through mobile. It is challenging to juggle between the links and the mobile applications. It requires dialing by the PIN that is a unique code and needs to be appropriately dialed. In case of any issues, employees have to start again and hence are delayed for any meeting.

Thus, you must go for the online video calling software that allows easy access on mobile. You can select the software that is compatible with iOS and Android applications.

4. Poor Audio Technology

Any video calling software requires modern audio technology to ensure the best audio quality at all times. Some free software lacks this technology that leads to poor audio quality. This poor sound quality hampers the video call and hence wastes the time of any organization.

Thus, you must go for the best platform for video calling that offers excellent audio quality even if you’re dialing from a phone or through the desktop. The latest service providers use the best technology for clear audio.

5. Complex Platform

Many of your employees would’ve never used any video calling software before. Thus, it creates an issue for employees to log in as they have the least experience using this technology. The complexity in the basic features further exaggerates the issue.

Thus, you must go for the online video calling software that doesn’t have a complex platform, is highly intuitive, and user-friendly.

6. Slow Screen Sharing

Delayed screen sharing can be frustrating in any video conference. It hampers the time and quality of the video meeting. Thus, you must go for the online video calling software that allows seamless screen sharing.

What Should You Consider Before Buying Video Calling Software?

Finding an ideal video calling platform can be a daunting task as numerous options are available in the market. Thus, all you need is a quick buyer’s guide to make the right decision for your business. Hence, the key points to consider before buying the best video calling software for your business include:

consider before buying video calling software

1. Architecture And Platform

You must go through the architecture and platforms of the video calling system before selecting one for your business. Earlier preferences were given to the conference room software that conducted video meetings between different locations. Now, the shift is towards the single-user hardware video calling tools compatible with any smart device.

There are two options in the architecture, i.e., on-premise or SaaS-based live video call software. The on-premise software is the best for the big organizations for flexibility in deployment and control. The SaaS-based video calling system ensures the least workforce and management on the company side. The modern solutions use cloud technology to empower multiple corporations to unlock the potential of video conferencing.

2. Integration Options

To save time and money in the long run, businesses must go for the best video calling software that allows multiple integrations. These options collaborate the different working tools in one place to ensure smooth operations. Thus, while looking for the best video meeting software, it is excellent to look for screen sharing, file sharing, webinar software, voice-over IP, team chat, instant messages, etc.

3. Technical Support

Top video calling software should offer 24*7 technical support to all users. It enables the companies to resolve any technical issues in their video conferences. Secondly, technical support can help remote working employees solve the problems in connecting or initiating video conferences. Thus, always go for the best video calling platform that offers multiple channel support like online chat, messages, and emails.

4. Pricing

Multiple service providers offer affordable pricing plans for their online video call platform. Thus, last but not least is the affordable pricing plans of the service providers for providing the best software. You can go for the options that provide a trial run to ensure that the prospective video calling software meets all your requirements before investing in the business. Businesses have to ensure that the video meeting software remains highly affordable at all times.

FAQs

What is needed for video calling?

All you need is a stable internet connection and an intelligent device with excellent camera quality for video calling. You may download any video calling software application or can use it online.

Which software is best for video calling?

There is multiple video calling software that offers seamless video calling globally. You can use anyone out of the best software like Google Duo, Skype, Wire, FaceTime, ZOOM Cloud meetings, Slack, etc.

What is the cost of video calling software?

There are multiple options in the video calling software, and their costs range between 13 US dollars to 20 US dollars per host per month. These costs depend on the features of the software.

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Last Updated: August 14, 2025