Find the Best Video Calling Software

What Is Video Calling Software?

Video calling software is a programme that allows two people to communicate using video and audio over internet.

Software that enables video calling online without the requirements of any external support is called the online video calling software. It only requires a proper internet connection and an intelligent device with a camera to access the internet. It was earlier used in specific organizations to conduct inter-state or inter-country meetings. The challenging times of the covid-19 pandemic are compelling the companies to switch to video calling software with multiple features like screen sharing, recording, and chat.

The efficient video calling software is an excellent option for many professionals to facilitate day-to-day operations. More than 44% of employees agree that video calling software helps in-depth collaboration and enables real-time data for sustaining extended remote work.

Benefits Of Using The Best Video Calling Software In An Organization

Working together from a remote location is not the only advantage of using video calling software. Thus, the top benefits of using the best video calling software in your organization include:

1. Highly Engaging Than Audio-Supported Meetings

Businesses can conduct video meetings for employees that are working from different locations. The video calling software is superior to the generalized audio calls that lack credibility and are majorly considered reporting calls rather than two-way communication. Thus, all team members stay alert during a video call.

2. Improves Communication

The video calling software understands the power of video communication that improves the information exchange within and outside the organization. Your employees will comprehend more information while using this software than reporting by emails or audio calls.

3. Offers Unified Communication

Work-from-home has led many organizations to devise different communication channels like chat groups, email groups, and official numbers. The video calling software unifies chat, file sharing, and recording to offer the best experience to your employees and clients. Thus, while you’re in your next crucial client call, you don’t have to juggle between your phone, system, and mails to generate data.

4. Highly Affordable

The video calling software is a highly affordable technology for start-ups, small and medium enterprises. The power of integration further adds to the cost-effectiveness of this software. There are multiple integrations like VoIP numbers, sending reminders, and data analytics. The data analysis from the call duration and call quality helps understand the issues in the video calls. These insights help make key decisions for improving services and operations and contribute to business productivity.

Key Features Of Video Calling Software

While all organizations have different requirements, the must-to-have features in any video calling software include:

1. Multiple Webcam Facilities

The multiple webcam facilities of video calling software ensure that all participants can be appropriately seen during the interview. Thus, all organizations with large employees must participate in a single meeting. Many latest video calling software supports a dozen cameras at once.

2. Screen Sharing

Any organization must select video calling software that allows interactive screen sharing. It is a crucial feature for entire screen sharing or using any other applications on your desktop during the meeting. Thus, it streamlines the entire video conference and helps the presenter and team members understand the aim of the meeting.

3. Online Chat

It may be crucial for your employees to chat during a video call. Thus, the video calling software must include a powerful chat feature. It should allow employees to share emojis, texts, and messages.

4. Voice Over Internet Protocol (VoIP)

The Voice Over Internet Protocol (VoIP) allows seamless communication for all participants in the video conferences. Thus, with the help of VoIP in video calling software, your team can switch from voice calls to video calls in one click only.

5. Unlimited Recording

The video calling software must allow unlimited audio and video recording. This is powered by unlimited storage by the cloud-based software services that facilitate sharing facilities. These recorded presentations can be used for training.

6. High Definition Audio and Video

The video calling software should empower the organizations with great audio and video quality in their video conferences. It eliminates the disturbances, and hence companies can focus on the agenda of meetings.

7. High-End Presentation

The video calling software must offer dynamic high-end presentation features. It should be compatible with the PPTs, PDFs, and MP4 videos. The latest video calling software allows note sharing. The participants can thus record the notes of the meeting and can share them with teams.

8. Branding features

The video calling software includes branding options for companies. You can add your company logo or details in every webinar to make the content reflecting your brand. All this branding through video calling software incurs no excess costs to the organization.

9. Remote Control

The video calling software includes remote control over the computer’s keyboard and the mouse that makes it easy to share documents in real-time and edit the documents before sharing them with the team.

10. Reporting Tools

You can go for the video calling software that includes attendance reports and chat reports to ensure proper feedback from your webinars or meetings. When the businesses are working remotely, you must maintain the performance reports. Thus, the different reporting tools help generate data through the video meeting systems.

Possible Issues With A Video Calling Software

Like any other technology, there can be specific issues with any video calling software. It is crucial to stay aware of these problems to select the right tool for your business. Some of these issues include:

1. Software Download

The video calling software that requires software download may create issues as many company laptops don’t allow software downloads. Downloads follow it for updates in the existing video meeting software that further worsens download issues. 

Thus, you must go for the online video calling software that doesn’t require software downloads.

2. Incompatible Browsers

While you can go for the latest video calling software that doesn’t require a download, but the meeting host still needs to run the meeting software. The corporate firewalls are designed to lock the web clients. Thus, the incompatible browsers and corporate firewalls together create issues in accessing the software.

Thus, you must go for the online software for video calling that should be compatible with any latest browser.

3. Issues Accessing By Mobile

Many times employees need to access the video meeting through mobile. It is challenging to juggle between the links and the mobile applications. It requires dialing by the PIN that is a unique code and needs to be appropriately dialed. In case of any issues, employees have to start again and hence are delayed for any meeting.

Thus, you must go for the online video calling software that allows easy access on mobile. You can select the software that is compatible with iOS and Android applications.

4. Poor Audio Technology

Any video calling software requires modern audio technology to ensure the best audio quality at all times. Some free software lacks this technology that leads to poor audio quality. This poor sound quality hampers the video call and hence wastes the time of any organization.

Thus, you must go for the best platform for video calling that offers excellent audio quality even if you’re dialing from a phone or through the desktop. The latest service providers use the best technology for clear audio.

5. Complex Platform

Many of your employees would’ve never used any video calling software before. Thus, it creates an issue for employees to log in as they have the least experience using this technology. The complexity in the basic features further exaggerates the issue.

Thus, you must go for the online video calling software that doesn’t have a complex platform, is highly intuitive, and user-friendly.

6. Slow Screen Sharing

Delayed screen sharing can be frustrating in any video conference. It hampers the time and quality of the video meeting. Thus, you must go for the online video calling software that allows seamless screen sharing.

What Should You Consider Before Buying Video Calling Software?

Finding an ideal video calling platform can be a daunting task as numerous options are available in the market. Thus, all you need is a quick buyer’s guide to make the right decision for your business. Hence, the key points to consider before buying the best video calling software for your business include:

1. Architecture And Platform

You must go through the architecture and platforms of the video calling system before selecting one for your business. Earlier preferences were given to the conference room software that conducted video meetings between different locations. Now, the shift is towards the single-user hardware video calling tools compatible with any smart device.

There are two options in the architecture, i.e., on-premise or SaaS-based live video call software. The on-premise software is the best for the big organizations for flexibility in deployment and control. The SaaS-based video calling system ensures the least workforce and management on the company side. The modern solutions use cloud technology to empower multiple corporations to unlock the potential of video conferencing.

2. Integration Options

To save time and money in the long run, businesses must go for the best video calling software that allows multiple integrations. These options collaborate the different working tools in one place to ensure smooth operations. Thus, while looking for the best video meeting software, it is excellent to look for screen sharing, file sharing, webinar software, voice-over IP, team chat, instant messages, etc.

3. Technical Support

Top video calling software should offer 24*7 technical support to all users. It enables the companies to resolve any technical issues in their video conferences. Secondly, technical support can help remote working employees solve the problems in connecting or initiating video conferences. Thus, always go for the best video calling platform that offers multiple channel support like online chat, messages, and emails.

4. Pricing

Multiple service providers offer affordable pricing plans for their online video call platform. Thus, last but not least is the affordable pricing plans of the service providers for providing the best software. You can go for the options that provide a trial run to ensure that the prospective video calling software meets all your requirements before investing in the business. Businesses have to ensure that the video meeting software remains highly affordable at all times.