Best Video Chat Software
Best video chat software include Microsoft teams, reve chat, dialtm, c-zentrix contact centre, and enablex communication APIs. individuals and businesses use it for instant distant conferencing and cooperation via audio and speech relay.
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Most Popular Video Chat Software
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List of 20 Best Video Chat Software
Contenders | 2025
Product Description
Shivaami is an authorized Google Cloud Partner that offers Google Workspace, formerly known as G Suite, a cloud-based productivity and collaboration suite developed by Google. It includes a variety of applications such as Gmail, Google Drive, Docs, Sheets, etc. Read More About Shivaami
Shivaami Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Video Conferencing
- Mobile Access
- Third Party Integrations
- Custom Domain
- Contact Management
- Data Backup
- Document Collaboration
- Spam Protection
- View all Features
Business Starter
$ 72
User/Year
Business Standard
$ 144
User/Year
Business Plus
$ 216
User/Year
Enterprise Starter
$ 120
User/Year
Shivaami Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
ZOOM Cloud Meetings is an intelligently engineered video conference software that can help you arrange video meetings, conferences, and video webinars from a remote location. This free video chat software can build collaboration-enabled conference rooms. Read More About ZOOM
ZOOM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Hd Video And Audio
- Custom Meeting Id
- Webinars
- Raise Hand
- Waiting Room
- Annotation Tools
- End To End Encryption
- Polling
- View all Features
Basic
$ 0
Per Month
Pro
$ 15
Per Month
Business
$ 20
Per Month
ZOOM Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Microsoft 365 is a web conferencing tool that enables you to host web conferences without compromising your privacy. This all-in-one software supports up to 10,000 users and allows you to collaborate with anyone, within or outside your organization. Read More About Microsoft Teams
Microsoft Teams Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- File Sharing
- Custom Backgrounds
- Background Blur
- Polls And Surveys
- Meeting Recording
- Live Captions
- Meeting Chat
- Together Mode
- View all Features
Microsoft Teams Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Facebook Messenger is a versatile communication tool offering instant messaging, voice and video calls, and group chats. It enhances connectivity with seamless integration, user-friendly interface, and fun features like stickers and emojis, making staying in touch effortless and enjoyable. Read More About Facebook Messenger
Facebook Messenger Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voice Calls
- Polls
- Reminders
- Games
- Filters And Effects
- Message Reactions
- Dark Mode
- High Quality Video Calls
- View all Features
Facebook Messenger Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Skype keeps the world talking for free. Share, message, and call - now with group video on mobile and tablet too. Read More About Skype
Skype Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Live Streaming
- Meeting Analytics
- Instant Messaging
- Meeting Notifications
- Mobile Access
- Custom Reactions
- Screen Sharing
- Virtual Hand Raising
- View all Features
Skype Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Hangouts are synced automatically across devices, so you can start a Hangout on your computer and continue on another device, such as your phone. Read More About Google Hangouts
Google Hangouts Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Participant Management
- Chat History
- Security And Encryption
- Cross Platform Compatibility
- Browser Based Access
- Emoji Reactions
- Mobile App
- Screen Sharing
- View all Features
Google Hangouts Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Discord is a high-performance web conferencing software highly preferred by gamers as well as remotely working teams. This free app comes with a host of useful features and supports up to 8 users; however, you can also opt for its paid version—Discord Nitro. Read More About Discord
Discord Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Emojis
- Streaming Mode
- Screen Sharing
- Overlay
- Private Messages
- Push To Talk
- Noise Suppression
- Two Factor Authentication
- View all Features
Discord Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Teams.cc by 500apps is a team chat software that improves the way your team interacts by providing unlimited team messaging, secure file-sharing, channel administration, in-app video calling, and strong productivity features, all under one platform. Read More About Teams.cc
Teams.cc Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Visitor Tracking
- Proactive Chat Invitations
- Read Receipts
- Chat History
- Third Party Integrations
- Typing Indicators
- Customizable Chat Widgets
- Mobile App
- View all Features
All-in-One Price
$ 15
User/Month
Teams.cc Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
GoToMeeting web conferencing software makes it simple and cost-effective to meet online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition. Read More About GoToMeeting
GoToMeeting Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Backgrounds
- In Meeting Chat
- 24/7 Customer Support
- Meeting Lock
- Cloud Storage
- Personal Meeting Room
- Hand Raising
- Drawing Tools
- View all Features
Starter
$ 24
Per Month
Pro
$ 36
Per Month
Plus
$ 59
Per Month
GoToMeeting Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
REVE Chat is an omnichannel customer engagement platform offering chatbot, live chat, video chat, ticketing system, and customer analytics solutions. It enables businesses to provide real-time support, automate interactions, and gain valuable insights. Read More About REVE Chat
REVE Chat Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Co Browsing
- Visitor Analytics
- File Transfer
- Canned Responses
- Offline Messaging
- Chat History
- Proactive Chat
- Customizable Chat Widget
- View all Features
Standard
$ 14
Per Agent/Month
Advanced
$ 23
Per Agent/Month
Enterprise
$ 45
Per Agent/Month
REVE Chat Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Thirdlane® Connect elevates team collaboration efficiency to new heights by seamlessly integrating various communication channels, including voice, messaging, video, and applications, fostering a unified and streamlined collaboration experience. Read More About Thirdlane Connect
Thirdlane Connect Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Screen Sharing
- Call Queues
- Unified Communications
- Video Conferencing
- Customizable User Interface
- Call Recording
- Ivr System
- Webrtc Support
- View all Features
Thirdlane Connect Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Viber is a versatile communication app offering secure voice and video calls, messaging, and group chats. With fun stickers, GIFs, and seamless device syncing, it ensures you stay connected and expressive, all while prioritizing your privacy. Read More About Viber
Viber Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Event Scheduling
- Search Functionality
- Link Sharing
- Member Management
- Chat Moderation
- Admin Roles
- Media Sharing
- Polls
- View all Features
Viber Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
C-Zentrix is an end-to-end Customer Engagement solution wherein our call center solution is complemented by our CRMs (Ticketing CRM & Lead Management System) to give a 360° customer engagement experience. We are recognized by Gartner, the world’s leading IT research and advisory company, as one... Read More About C-Zentrix Contact Center
C-Zentrix Contact Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Skill Based Routing
- Workforce Management
- Automatic Call Distribution (acd)
- Predictive Dialer
- Agent Performance Reports
- Real Time Analytics
- Omnichannel Support
- Call Scripting
- View all Features
C-Zentrix Contact Center Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
A video conferencing tool with AES 256 encryption for secure team collaboration. This video chat software conducts online meetings seamlessly with DialTM. DialTMs AI-based features automate the attendance process in an online session and analyze the concentration level of each participant. Read More About DialTM
DialTM Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Live Streaming
- Third Party Integrations
- Waiting Room
- Meeting Recording
- Polls And Surveys
- Mobile App
- Hd Video Quality
- Virtual Backgrounds
- View all Features
Business
$ 13
Per Month
Premium
$ 20
Per Month
DialTM Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
It is the best video chat software with EnableXs comprehensive sets of programmable APIs & SDKs. Developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS, and chat – right into existing applications, workflows, and systems. Read More About EnableX Communication APIs
EnableX Communication APIs Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Speech To Text
- Multi Party Conferencing
- Sms Messaging
- Live Streaming
- Virtual Backgrounds
- Breakout Rooms
- Call Analytics
- Call Queuing
- View all Features
EnableX Communication APIs Features and Usability-Based User Satisfaction Score
Contenders | 2025
Unified communications platform for businesses
Product Description
Thirdlane Multi Tenant PBX presents an unmatched fusion of advanced PBX and Unified Communications features, boasting a cost-effective ownership model, straightforward usability, and unparalleled support. Read More About Thirdlane Multi Tenant PBX
Thirdlane Multi Tenant PBX Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Integration
- Multi Tenant Architecture
- Call Queues
- Conference Bridges
- Instant Messaging
- Voicemail To Email
- Call Recording
- Video Conferencing
- View all Features
Thirdlane Multi Tenant PBX Features and Usability-Based User Satisfaction Score
Contenders | 2025
Flexible and cost-effective Business Phone System
Product Description
Thirdlane delivers an affordable business phone system that empowers communication across any organization. Its solution combines powerful VoIP technology with a full portfolio of collaboration tools, enabling teams to connect in meaningful ways that drive results. Read More About Thirdlane Business Phone System
Thirdlane Business Phone System Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Ring Groups
- Call Queues
- Call Recording
- Auto Attendant
- Whisper And Barge
- Unified Messaging
- Find Me/follow Me
- Customizable Ivr
- View all Features
Thirdlane Business Phone System Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
WEVE is a video conferencing platform that hosts virtual events & fun experiences, improving company culture, engagement, and productivity. Read More About Weve
Weve Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Waiting Rooms
- Meeting Recording
- Custom Meeting Ids
- Live Streaming
- Breakout Rooms
- End To End Encryption
- Webinar Mode
- Host Controls
- View all Features
Weve Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
EnableX provides innovative Video Communications and Collaboration Solutions that empower your remote workforce, students, or customers to stay connected. Read More About EnableX Video Meeting
EnableX Video Meeting Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Hd Video Quality
- Browser Based Access
- Chat Messaging
- Participant Management
- Virtual Backgrounds
- Live Streaming
- Host Controls
- Meeting Scheduling
- View all Features
Starter
$ 5
License/Month
Pro
$ 7
License/Month
Business
$ 8
License/Month
Enterprise
$ 10
License/Month
EnableX Video Meeting Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
ClickDesk is the top online chat software because it is a combined live chat and help desk software. Small businesses use ClickDesk's live chat software to boost user engagement through web chat, voice chat, video chat, social media management, real-time analytics, and an integrated help... Read More About ClickDesk
ClickDesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Language Support
- Analytics And Reporting
- Help Desk Integration
- Chat History
- Offline Messaging
- Live Chat
- Voice Chat
- Proactive Chat
- View all Features
FREE
$ 0
10 Users/Month
LITE
$ 15
User/ Month
PRO
$ 25
User/ Month
ENTERPRISE
$ 40
User/ Month
ClickDesk Features and Usability-Based User Satisfaction Score
Get Free Expert Advice
What is Video Chat Software?
Video chat software is a standard feature of most video conferencing solutions, and it's designed to act as a backup communication channel if video and audio calls aren't possible due to bandwidth constraints. It is a tool that enables users to interact virtually through voice and video conferencing. Such solutions are used to connect two or more users via live voice and audio feed. Users from different locations can interact in real-time using video conferencing softwares for personal, educational, or business purposes.
Video chat software became popular in the early 2000s with the entry of internet-based software like iChat & Skype software. With an internet connection and software installed, users could interact from any location in the world. However, video conferencing solutions were just getting started. 2020 saw a steep rise in the manufacture of video-enabled cellular phones that make video conferencing go truly mobile. Today video conferencing has applications in medicine, international dialogue, news, business, education, and several other fields since it facilitates collaboration and is the next best thing to physical interactions.
Video conferencing has come a long way today in terms of quality, security, and features. Today most hand-held devices use such software to merge audio, video, and on-screen animation and drawings over secure networks. There are thousands of applications that have a dedicated video chat module to facilitate smooth communication.
The COVID-19 pandemic caused a huge surge in the use of video chat software. As people became isolated and business operations came to a standstill, many organizations were forced to adapt to video chat tools to resume business functions or reconnect digitally. According to reports, the SaaS-based video conferencing software Zoom software managed to add more subscribers in January & February 2020 alone compared to the entire year 2019.
Video conferencing solutions make the world seem much smaller, and many of them help users connect without the need for dedicated hardware or software. Video chat software is currently moving towards providing 'telepresence,’ which is essentially more powerful, advanced, and feature-rich to cater to the needs of corporate conglomerates. They can help connect a large number of users securely with premium quality audio and video relays.
Another recent development seen in online video chat solutions is TV cams, which allow users to employ free software for video chat on their TV sets without the use of a computer. TV cameras are typically connected to other television, smartphones, or networks that allow them to Livestream via webcams.
How does a Video chat tool work?
Video conferencing tools use real-time digital compression of audio & video streams using hardware and software. However, before going into the technical details, it is best to know the technology and steps being followed in the conferencing process.
A typical voice call includes an interaction between two or more parties using an internet connection and hardware ( mobile phones or a computer, speakers, and a webcam). The call is initiated by either of the two (or possibly more) parties, and a lively exchange of video and audio information happens in real-time. Video chat software also allows text messaging, sharing of files, JavaScript exchanges, and much more.
Video chat solutions convert analog information derived from microphones and cameras into binary (digital) signals. Most such tools have an inbuilt compression software that helps 'packetize' audio and video information, which enables data to move faster over broadband internet or WiFi.
The conferencing system's video and audio clarity depend partly on the compression ratios. Solutions with higher compression ratios tend to produce a fluid and real-time interaction experience. Similarly, tools with lower compression ratios offer static and choppy video call experiences, which can be very disruptive to the cause.
The average compression rate for video call software ranges between 13:1 and 17:1. However, the speed of the broadband connection is also pivotal in determining the quality of the video call. Once the data is relayed successfully to the other end of the call, the software decompresses the signal back to its original size in an analog form. This enables the viewer to see their caller on their laptop, computer monitor, or TV and hear them through the device's speakers.
Ideally, after the above steps, users should be able to see and hear each other. However, to produce high-quality video and audio, a few extra steps need to be undertaken. Many such software use advanced features to better sync audio-video signals, while a few others use a technology called acoustic echo cancelation to improve call quantity. Such features ensure that there is minimal sound interference and overlaps happening during conferences.
Features of Video chat Software
Video conferencing solutions work with several components simultaneously. Typically such software are comprised of four different layers, namely:
- User Interface: The Video chat UI is used for planning, scheduling, setup, and calling using the software. The user interface can be either graphical or voice-based in nature, allowing individuals to control a variety of actions. Through the user interface, individuals can control the rest of the components mentioned below.
- Control/Signaling Pane: This pane helps users choose who they want to call and what type of call it could be. This pane helps manage incoming and outgoing video calls along with session parameters.
- Conference Control: This component allows users to route calls, add parties or connect with a group of users. This component is responsible for the creation of stacks at different endpoints of a call.
- Media Pane: The media pane handles the mixing and streaming of video and audio signals in a video call. It handles User Datagram Packets (UDPs), real-time transport protocols (RTP), and real-time transport control protocols (RTCP). The UDP and RTPs carry out information such as device type, frame rate, video size, etc. On the other hand, RTCP acts as a quality management protocol to detect errors during live-streaming.
Benefits of Video Chat System
Video chat solutions are used all over the globe and provide the following benefits:
- Better Engagement: Participants in most audio conferences tend to have difficulty in concentration over long periods of time. However, video conferencing solutions enforce virtual eye contact with all members present, closely mimicking face-to-face interactions and boost engagement.
- Efficiency: Video conferencing saves much commuting time and helps users conversate with clients, suppliers, customers, and vendors with the click of a button. Video chat office software not only saves valuable work hours but is also a greener and more sustainable alternative to in-person meets.
- Cost-effective: Video conferencing saves you a lot of expenses that would have been spent on commuting for training, appointments, business travels, or health visits. With the help of free software for video chat, you can communicate for free using only your internet services.
- Enhanced Collaboration: With better communication powered by video chat tools, organizations can improve collaboration and communication between remote teams and help keep everyone on the same page. Moreover, the human brain can process and remember visual data much better than audio or written data.
- Improved Productivity: Teams can drastically improve their response time using video conference solutions. In most cases, a quick video call is much better than marking a colleague in a mail and asking a question. Moreover, video calls remove the need for having in-person conversations. Nowadays, you can invite anyone to join a video call with you through their email instantly, get on a quick call, and record the conversation for your future reference.
- Structured Meetings: People from different organizations and locations can join in on a video call as per their availability and schedules. With invitations having fixed start and end times, you know exactly when you are expected, what the topic is to be discussed, and who are the participants of a meeting. This helps you stay prepared, save idle time, and boost productivity. Moreover, these tools allow you to share screens, raise hands and pin messages apart from providing you timely reminders.
How to buy the best video chat software?
There is a huge variety of video chat apps available for individual, enterprise, or business needs. The most popular ones are SaaS-based, which allow users to be less dependent on software installations.
To find the best online video chat software for your business, you need to look at the unique demands of your company and understand the type of conferencing needs your organization has. Another key indicator about the same would be the type of conferencing solutions that your competitors are using. Typically, most video chat tools work just fine with small and medium teams. However, it is best to read software reviews, do your own research and possibly try out the free version of the software before making a serious commitment.
FAQs
What is video chat?
Video chat is a technology that helps users transmit their audio and video signals to others through the use of software. This feature helps in the real-time relay of video and audio streams to and from multiple devices located around the world.
Video conferencing solutions are used by several remote teams in multiple fields. The hardware processing all the data at your end is referred to as a codec, while other significant components include a video and audio input and output, network connection, and a computer.
What will be the cost of video chat software?
The price of a video chat solution depends on its deployment, features, and storage available. While most video chat software like Whatsapp, Slack, etc., are priced very reasonably, Telepresence solutions are a bit more expensive. However, there are several other basic video conferencing software that are completely free of users.
While considering the price of video chat software, it is also important to know about the add-ons or hidden software prices that a provider may have. It is best to opt for a provider having a good track record, one thar provides assistance 24x7, preferably through the channels of your choice.
Top 10 best video chat tools.
Though new and innovative video software tools are launched almost every day, here are the 10 most popular video chat tools:
- Zoom
- Skype
- Microsoft Teams
- Cisco WebEx Meetings
- Blue Jeans Meeting
- Google Hangouts Meet
- GoToMeeting
- Jabber
- join.me
- Zoho Meeting
How to use video chat software?
Video chat solutions are created to empower online communication and collaboration through audio & video meetings and seminars. After the software is installed and signed in, you can use such applications to invite other users, share files, chat, call recordings, and allow screen-sharing. You can schedule such meetings in advance by mentioning the meeting time, location, and participation.
Video chat solutions can connect users via audio and video. They can help you choose the type of call you need to make and digitize analog audio and video signals. After the data reaches the other end of the call, it is decompressed to allow the invited parties to interact in real time. All the concerned parties using video chat software use a combination of hardware and software tools to collaborate easily.